FUJ00087197 - OCR 20834, Import missing txns and attachments for FAD225208 Report

Evidence on official site

FUJ00087197
FUJ00087197

OCR 20834 Completed

Import missing txns and attachments for FAD225208

A counter (ctr1) at this Branch had been swapped out when it had not been
replicating to any of the other 2 counters. Work Instruction WI2940R needs to be
followed to identify the stranded transaction messages and to modify them so
that they can be imported without issue.

There were a total of 119 financial transactions (of which 9 were APS) that were
stranded on the swapped out counter. These transactions and their attachments
were recovered from one of the other counters and now needs to be reinserted
into the core server using RiposteImport. In order to do this the transaction
messages have had to be amended so that they appear to have been done on
counter 11 rather counter 1 to allow them to be imported. After the marooned
transactions have been imported and replicated across to all the counters then
the mstores on counters 2 and 3 need to be deleted (in turn) and forced to
replicate from counter 1.

Checks and test have already been done (and witnessed) to ensure the
transaction messages import ok and that the figures add up. This OCR is to
authorise the import onto the live messagestore.

When: Planned for 21/10/2008 11:00
Comments

Lina Kiang (POA SSC Support) wrote at 21/10/2008 11:00: Following the
messages being imported, the mstores on all the counters were rebuilt from the
data centre.

Other details

Raised by: Lina Kiang 20/10/2008 17:28
Peak: PC0166925

Change at location: FAD225208

Change type: Messagestore

Approval

Approved by Mik Peach (21/10/2008 06:46) for POA SSC Support
Action

Actioned by Lina Kiang (21/10/2008 11:00) for POA SSC Support
Witness

Witnessed by Dave Seddon

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