FUJ00121072
FUJ00121072
To: ‘gary. blackburn!
Ce: Stewart Mike}_
From: Jenkins Gareth GI
Sent: Tue 2/13/2007 4:49:32 PM (UTC)
Subject: RE: Rem Misbalance
RemMisbalance.doc
Gary,
I've now had a major re-jig of my note.
In summary, we hope that in those branches that have not tried Pouch Reversals, that everything should be fixed as a result of a
phone call from our support staff asking them to process a Dummy Rem. And that NO Transaction Correction will be required.
However if the Branch has attempted to carry out reversals, the situation is more complex. We are still investigating exactly what
is the way forward in this case.
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Post Office Account
e *GaretiJenking”
Web http:/uk fujitsu.6
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From: Jenkins Gareth GI
Sent: 13 February 2007 12:37
To: gary.blackburn
Cc: Stewart Mike; Chambers Anne O
Subject: Rem Misbalance
Gary,
I've tried to capture the problem and the way to carry out the short term fix in the attached.
<< File: RemMisbalance.doc >>
Please can you distribute to other relevant POL people.
Thanks
Regards
Gareth
Gareth Jenkins
Distinguished Engineer
Applications Architect
Post Office Account
¢
http://uk fujitsu.com
This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services,
does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.