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— ‘ea
From: Jones David M
Sent: 05 February 20
To: jamail.a.singh
Ce: Jenkins Gareth Gl; Thomas Penny
Subject: RE: WEST BYFLEET ISSUES - SEEMA MISRA - Legally Privileged
Importance: High
Jarnail
This is an email that I received earlier from Gareth. You will see that he is clear that in order to answer
Counsel's question about any issues he needs to be able to check the underlying transaction logs to be able
to say whether there were any issues. On the specific issues you raise Gareth’s view is:
2. He needs information and time to research the background to this case before providing any
response;
3. He is not currently in a position to make a clear statement. It is possible for there to be
problems where transactions have been “lost” in particular circumstances due to locking issues.
When this happens then we have events in the underlying eventing logs to indicate that there was an
issue. Whenever we provide transaction logs to POL we check for any such events. In the case of
West Byfleet we have not been asked to provide any transaction logs and so have not made these
checks.
4. Gareth has reviewed the statement by Eleanor Nixon. There is nothing technical there for him
to comment on. If POL are able to expand on exactly what they did to resolve the issues and what
they found to be the issues there, then he could comment on that. At first glance it is purely a case of
incorrect use of the system and clearly with any system if incorrect information is input then incorrect
results come out.
I hope that helps.
David
David M Jones, Head of Legal
UK Private Sector Division ,
Mob; GRO
From: Jenkins Gareth GI
Sent: 05 February 2010 16:06
To: Jones David M; Thomas Penny
Subject: RE: WEST BYFLEET ISSUES - SEEMA MISRA - Legally Privileged
David / Penny,
Brief responses as follows, but not sure that I should put them in a Witness
Statement: ~
2. I need [Jones David M] information and time to research the background to
this case before providing any response
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3. This is where I'm reluctant to make a clear statement. I am aware of one
problem where transactions have been lost in particular circumstances due to
locking issues. When this happens we have events in the eventing logs to
indicate that there was an issue and whenever we provide transaction logs to POL
we check for any such events. In the case of West Byfleet we have not provided
any transaction logs and so have not made these checks.
4. I have reviewed the statement by Eleanor Nixon. There is nothing technical
there for me to comment on. If POL are able to expand on exactly what they did
to xesolve the issues and what they found to be the issues there, then I could
comment on that. At first glance it is purely a case of incorrect use of the
system and clearly with any system if incorrect information is input then
incorrect results come out.
If you feel it OK to pass this onto POL then that’s fine by me, but I’m reluctant
for it to go further without POL’s agreement and understanding of the potential
implications.
David
David M Jones, Head of Legal
UK Private Sector Division
FUJITSU
Web: hitp://uk fujitsu.com
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noo Original Message
From: marilyn.benjami
Behalf Of jarnail.a.singH
Sent: 05 February 2010 15:
To: Jones David M
Cc: Jenkins Gareth GI; Thomas Penny
Subject: WEST BYFLEET ISSUES - SEEMA MISRA - Legally Privileged
Dear David and Penny,
On first glance points 2 - 4 have not béen answered which I reproduce
below.
2) My barrister telephoned me yesterday evening and requested that I find
out any information that Fujitsu may hold in relation to an office called
Callender Square in Falkirk. Apparently, Anne Chambers a Systems
Specialist employed by Fujitsu was cross examined and it is said that she
had full knowledge of an error in the Horizon system at this Post Office.
Our barrister would like Gareth to deal with this matter and expand upon
whatever issue Anne Chambers raised at court within his witness statement.
3) When Gareth completes his statement could he also mention whether there
are any known problems with the Horizon system that Fujitsu are aware of.
If none could this be clarified in the statement.
4) Could Gareth read the statement from Eleanor Nixon attached below and
respond in his statement to the points raised by Eleanor Nixon about
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Horizon.
(See attached file: Eleanor Nixon Statement.rtf)
Could you please give this matter your urgent attention and look forward to
hearing from you.
Jarnail A Singh
Senior Lawyer
Criminal Law Team
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