FUJ00155070 - Email chain from Jane M Owen to Penny Thomas cc John Longman RE: Horizon Integrity Cases

Evidence on official site

FUJ00155070

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Thomas Penny I
From: Jane M Owen!
Sent: 02 November 2011 11:28 POH 86 16D
To: Thomas Penny
Ce: John Longman
Subject: RE: Horizon Integrity Cases
Attachments: image002.jpg
Penny

Please see email below. Although the cost of the retrieval is yet to be agreed by the legal team is it possible at this
stage to retain the data which would otherwise fall outside the 7 year retrieval period?

L will ring you shortly if you are available?
Regards

Jane

Jane Owen

Security Manager

Crime Risk
Post Office Ltd

Confidential Informa is e-mail message is for the sole useof the intended recipient (s) and may contain
confidential and privileged information. Any unauthorised review, use, disclosure or distribution is prohibited.
Ifyou are not the intended recipient, please contact me by reply e-mail and destroy all copies of the original message.

Jane,

Can we ask Penny Thomas to immediately retain all fujitsu data (Transaction Logs, Event Logs and
Fujitsu Help Desk Records) for the four offices listed below. I understand from previous e-mails that
fujitsu only retain data for a rolling 7 year period and some of this information is already lost, however
Legal Advice is that we must secure as much of this data in case it is needed.

Regards
Jon Longman
Security Advisor

Address: Post Office® Ltd Security, 2" Floor Banner Wing, 148 Old Street, London, EC1V 9HQ.

Security Team E-mai
Grapevine website: www.grapevine.co.uk

Confidential Information: This email message is for the sole use of the intended recipient(s) and may contain
confidential and privileged information. Any unauthorised review, use, disclosure or distribution is prohibited.
If you are not the intended recipient please contact me by reply email and destroy all copies of the original message.

Post Office Lid is a trading name of Royal Mail Group Ltd. Registered in England and Wales number: 2154540,
Registered Office: 148 Old Street, London, EC1V 9HQ

Please consider the environment before printing this e-mail

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From: Thomas Penny
Sent: 06 October 2011 09:26
To: Jane M Owen

Subject: FW: Horizon Integrity Cases

Jane
Please find attached RFI Estimate for Horizon Integrity Cases, as requested.
I have used the current encryption passphrase to protect the content; could you please confirm receipt.

Kind regards
Penny

Penny Thomas
Security Analyst
Customer Services, Post Office Account

Fujitsu Services
Lovelace Road, Bracknell, Berks RG12 8SN

Tel
Mob,
Fax
E-Mail
Web:

From: John Longman [7
Sent: 05 October 2011 08:
To: Thomas Penny

Subject: RE: Horizon Integrity Cases

Penny
The Branch Code for Hockley is 196432 and Splott Road is 251611.
Could you please also include in the costing the Fujitsu Helpdesk data for the same periods as the transaction

log data (this is what Andy Dunks produced for the West Byfleet trial).

Regards
Jon Longman
Security Advisor

rop the crime

G2)
@&
“2°” Address: Post Office® Ltd Security, 2" Floor Banner Wing, 148 Old Street,

Security Team E-mi

Grapevine website: www.grapevine.co.uk

Confidential Information: This email message is for the sole use of the intended recipient(s) and may contain

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confidential and privileged information. Any unauthorised review, use, disclosure or distribution js prohibited.
If you are not the intended recipient please contact me by reply email and destroy all copies of the original message.

Post Office Ltd is a trading name of Royal Mail Group Ltd. Registered in England and Wales number: 2154540.
Registered Office: 148 Old Street, London, EC1V 9HQ

Please consider tfie environment before printing this e-mail

From: Thomas Penny [I
Sent: 04 October 2011 14:39

To: John Longman; Jane M Owen
Subject: RE: Horizon Integrity Cases

Jane / John
Thank you for your note.

We are in the process of constructing a response for you; to ensure there is no error, could you please
confirm the Branch Codes for both the Hockley and Splott Road outlets.

Kind regards
Penny

Penny Thomas
Security Analyst
Customer Services, Post Office Account

Fujitsu Services
Lovelace Road, Bracknell, Berks RG12 8SN

GRO.
WS MOR TSO LON

Fujitsu Services Limited, Registered in England no 96056, Registered Office:22, Baker Street, London W1U.3BW

From: John Longman L
Sent: 28 September 2011 1
To: Jane M Owen

Cc: Thomas Penny
Subject: Horizon Integrity Cases

Jane
I have just had a meeting with some of our Lawyers who are dealing with the Horizon integrity issues at
Alderley Edge, Astwood Bank, Spott Road and Hockley.

The requests for information are getting very large and the feeling from the meeting is that a lot of this
information is unnecessary and should be challenged. A decision was also made that we need to make the
solicitors acting for the subpostmasters aware of the cost of retrieving the data from Fujitsu and get an
undertaking that they are willing to meet this cost. Therefore, I would be grateful if a costing could be
obtained as soon as possible from Fujitsu for the Transaction Log data and Fujitsu error log data for all
four Post Offices for the following periods.

Alderley Edge PO '
1st August 2008 to 28th February 2009 “

Astwood Bank PO
August 2004 to November 2008

Hockley PO
1st May 2005 to 30th November 2007

Splott Road PO
1st July 2002 to 30th October 2004

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Please could you advise Penny not to proceed with any further requests that I have made for information
relating to the error logs for Alderley Edge and Astwood Bank until the costing information has been received
and discussed by both legal parties.

If any of the information is no longer available because it is too dated and not now available could this please
be confirmed.

Regards
Jon Longman
Security Advisor

f

POST:
Address: Post Office® Ltd Security, 2" Floor Banner Wing, 148 Old Street,
London, EC1V 9HQ.

“(Post-lit
\(Mobex:

Security Team E-mai
Grapevine website: www.grapevine.co.uk

Confidential Information: This email message is for the sole use of the intended recipient(s) and may contain
confidential and privileged information. Any unauthorised review, use, disclosure or distribution is prohibited.
Ifyou are not the intended recipient please contact me by reply email and destroy all copies of the original message.

Post Office Ltd is a trading name of Royal Mail Group Ltd. Registered in England and Wales number: 2154540,
Registered Office: 148 Old Street, London, EC1V 9HQ

Please consider the environment before printing this e-mail

Aiectininittniniinitittenennennittinetntienenanenesetents Roval Mail Group Limited registered in England
and Wales registered number 4138203 registered office 3rd Floor, 100 Victoria Embankment, London, EC4Y
OHQ This email and any attachments are confidential and intended for the addressee only. If you are not the

named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication
If you have received this in error, please contact the sender and then delete this email from your system.

wittesenaeneusentnanenanentinantusestusantinantunensninansueentieest Roval Mail Group Limited registered in England
and Wales registered number 4138203 registered office 3rd Floor, 100 Victoria Embankment, London, EC4Y
OHQ This email and any attachments are confidential and intended for the addressee only. If you are not the
named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication.
If you have received this in error, please contact the sender and then delete this email from your system.

Unless otherwise stated, this email has been sent from Fujitsu Services Limited, from Fujitsu (FTS)
Limited, or from Fujitsu Telecommunications Europe Limited, together "Fujitsu".

This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence
and may be privileged. Fujitsu does not guarantee that this email has not been intercepted and
amended or that it is virus-free.

Fujitsu Services Limited, registered in England No 96056, registered office 22 Baker Street, London
W1U 3BW.

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Fujitsu (FTS) Limited, registered in England No 03808613, registered office 22 Baker Street,
London W1U 3BW.

Fujitsu Telecommunications Europe Limited, registered in England No 2548187, registered office
Solihull Parkway, Birmingham Business Park, Birmingham, B37 7YU. :

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and Wales registered number 4138203 registered office 3rd Floor, 100 Victoria Embankment, London, EC4Y
OHQ This email and any attachments are confidential and intended for the addressee only. Ifyou are not the
named recipient, you must not use, disclose, reproduce, copy or distribute the contents of this communication.
If you have received this in error, please contact the sender and then delete this email from your system.

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