FUJ00155389 - Email from Penny Thomas to Graham Allen, Adam Cousins, Steve Evans and others RE: New Witness Statement Request Support - branch 132001

Evidence on official site

FUJ00155389
FUJ00155389

From: Thomas Penny[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=THOMASP]
Sent: Tue 16/12/2008 5:32:48 PM (UTC)
To: Cousins.
Warham
Cc: 3 Jenkins Gareth
Subject: I FW: New Witness Statement Request Support
Attachment: New Witness Statement Request Support 11122008No3.xIs

Please see note below from Anne, and attached spreadsheet containing events which remain after known event filters have been
applied. This data covers 2006-7, which is not unusual. Anne's comments need to be part of our discussion tomorrow.

Kind regards
Penny

From: Chambers Anne O

Sent: 15 December 2008 17:56

To: Thomas Penny

Ce: Jenkins Gareth GI

Subject: RE: New Witness Statement Request Support

Branch 132001:

Counter 3 had disk errors and was replaced on 12/10/2006.
Further counter 3 disk errors 24/3/2007 - this time cleared by a reboot.

Counter 1 Lock event writing checkpoint 4/4/2007 02:30 - I think safe to assume this is benign.

When such long periods are covered, especially at branches with many counters, there are almost certainly
going to be some events which look alarming but are, as far as I'm concerned, not particularly unusual over the
estate as a whole. We wouldn't normally investigate them unless there were some grounds for thinking they
had caused a problem - maybe because the PM queried something, or something showed up on the
reconciliation stream.

Trying to justify and assess them so long afterwards, without knowing what / when the problem was, is not
feasible. While I'm happy to help out with this in the short term, I think I'm being pulled much further into this
than I should be. So someone is going to have to work out what Security's approach to this is. In the meantime
perhaps we should just continue to check the lock events since those are the ones which have been proved to
be associated with a financial problem in a handful of cases.

Any thoughts?

From: Barnes Gerald

Sent: 11 December 2008 18:55

To: Thomas Penny; Meek Steven

Cc: Chambers Anne O; Jenkins Gareth GI

Subject: RE: New Witness Statement Request Support

Hi Penny,

I attach my resulting spreadsheet.
Regards,

Gerald Barnes

FUJ00155389
FUJ00155389

From: Thomas Penny

Sent: 11 December 2008 16:01

To: Barnes Gerald; Meek Steven

Cc: Chambers Anne O; Jenkins Gareth GI
Subject: New Witness Statement Request Support

Gerald
Could you please check errors for the following:-

132001 - 1 May to 31 Jul 06
132001 - 1 Oct 06 to 25 Jul 07

Many thanks
Penny

Penny Thomas
Security Analyst, Customer Services

Account

gla
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