FUJ00167974
FUJ00167974
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From: Oppenheim Tony[/O=ICL/OU=UKSOUTH FEL01/CN=RECIPIENTS/CN=OPPENHEIMT]
Sent: Thur 17/02/2000 6 PM (UTC)
To: 'keith.k.baineg
Ce: Pope John
Subject: RE: Receipts not equal to Payments
Keith,
Thank you for the clarification - very helpful.
I have asked John and Richard to give me their assessment of your point so that I can get back to you with a response.
Tony.
wane Original Message----
From: keith.k.bainesi_.
Sent: 17 February 2000 16:20
To: —_ tony.oppenheim{
Subject: Receipts not equal to Payments
Tony,
having looked again at my papers on this, I believe that the narrow issue
which we need to discuss is the treatment of cases where there is an error
which manifests itself as an imbalance at stock unit (SU) level. If that
error is one that the User can not fix - either because there is a software
bug or reference data error causing the imbalance; or because there is a
user error but it isn't found - then the operational choice is between
rolling-over the SU, which will result in a subsequent cash a/c imbalance -
or leaving the SU in a state where it is not usable for customer service on
the following day. The discussion which Graeme thought needed to take place
- and I agree with him - was around how such incidents would be handled
practically, and the classification of any subsequent cash a/c errors into
Data Error or Not Data Error for LD purposes.
Keith