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Andrew Winn To: Hayley Fowell/e/
cc: Dave Hulbert/ed.
02/02/2010 10:28 Smith/el
Whitham/e/
Subject: Fw: Media itiguiry > Honzor
Hi Hayley
We are due to restart our former agent debt recovery process. I just wanted to check the recent
communications to ensure there was nothing there to suggest we should not do this.
Let me know if we should not pursue at this stage.
Cheers
Andy Winn
Branch Improvement & Liaison
Post Office Ltd
Finance
1st Floor, Post Office Ltd, 1 Future Walk, Chesterfield S49 1PF
yrerrrvy¥rrrY Michele Graves To:
(S 02/02/2010 07:58
ad ce:
PUNveVTrree lL Subject:
5 Andrew
avid X
Hi Hayley
I have been corresponding with Mr Ward for a while - you may recall he is on the spreadsheet I pulled
together. I will send over what I have. The issue is basically the same - Horizon is at fault - and he
has focussed on some cheques despatched from his branch that them showed up on his cheque line.
The termination went to appeal and the decision to terminate was upheld. Mr Ward's MP is Brooks
Newmark, who I believe has raised PQ's re Horizon integrity.
Andy: You also asked me for an update on Mr Ward recently - if you have any new info please can you
let Hayley know.
Rgds
Michele Graves ~
Executive Correspondence Manager POST.
Executive Correspondence Team OFFICE
Post Office Limited
Ast Floor, Bunhill Row Wing, 148 Old Street, LONDON,
ECIV 9HQ
Postline:
F/1087/1
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Hayley Fowell
Hayley Fowell To: David X Smithle/._ "I Michele
01/02/2010 17:32 Gravesie,
cc:
Subject: Media inquiry - Horizon
Hiall,
We've had a media inquiry from Retail Newsagent magazine; they have been talking to a
subpostmaster who has said that his branch was closed in Sept 2008 because of financial
irregularities which he claims are the fault of Horizon.
I am providing our stock line which states the system is robust but in case we get more questions on
this please can you advise if you have any record of an investigation for this individual and any
relevant details - Graham Ward, Rivenhall Oak Stores & Post Office in Witham.
Many thanks,
hayley
Hayley Fowell
External Relations Manager
Royal Mail Group
100 Victoria Embankment
LONDON
EC4Y 0HQ.
e: hayley. fowelli
F/1087/2