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SCHEDULE Al4- CONTRACTOR'S KEY PERSONNEL
1. PATHWAY BOARD
1.1. The Pathway board has been set up under the chairmanship
of Sir Michael Butler with board representatives from
ICL.
I Sir Michael Butler
I Chairman
Deputy Chairman' . RChristou / J.HBennett ‘SAE Oppenheim
T.K. Todd ICL \ Pathway Commercial and
ICL Legal and Comm ! Managing I _. Finance Directo
Director i Director i Pathway
Fig 1 - The Pathway Board
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2s PATHWAY MANAGEMENT TEAM
2e1. The Pathway team is in place. The management
structure has been agreed and the positions filled. The
structure of the team is as follows
Fig. 2 - The Pathway Management Board
[Managing Orector
Pathway:
JH Bemet
Deputy
Managing
Director
he one - a es —
Director [es Drector I} Dwector Personnel I
Impiementaton I Comm& I Quality 8 Rsk Customer I I Systems Director
JFlyan Finance , Management II Requirements TP Austin JHobson fF
3. EXPERIENCE PROFILES AND RESPONSIBILITIES
3.1, Curriculum Vitae
Name: John H. Bennett
Role: Managing Director, Pathway
Age:
Key Experience
1994-present: Managing Director, Pathway
1993-1994 Director Marketing Support. and
Communications, ICL (UK) Ltd. (65 staff and £8m
promotion budget). Responsible for corporate
communication, brand development, marketing services and
international account development.
1989-1992 Sales and Marketing Director, ICL (UK) Ltd
150 marketing staff, 500 sales staff, £1 billion
business. Responsible for all sales and marketing
policies.
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1985- 1988 Regional Director, Central Sales Region,
ICL (UK)Ltd.550 staff, £165m revenue.
Career Summary
1994-present: Managing Director, Pathway
1993-1994 Director Marketing Support and
Communications, ICL (UK) Ltd
1989-1992 Sales and Marketing Director, ICL (UK) Ltd
1985-1988 Regional Director, Central Sales Region,
ICL (UK) Ltd
1983-1985 Account Manager DHSS, Central Sales Region,
ICL (UK) Ltd
1981-1983 Customer Service Regional Manager, ICL
1980-1981 Project Director Inland Revenue, ICL
Previous Career History
1977-1980 Regional Sales Manager, Civil Government,
IcL
1975-1977 Regional Sales Manager, Transport, ICL
1973-1975 Area Sales Manager, Local Government
Role
Direct Pathway’s business supported by the Functions of
Commerce and Finance, Business Development, Risk
Management, Technical, Programmes and Customer Services.
Responsibilities
. Ensure success of Pathway’s business plan.
° Grow Pathway’s relationship with POCL.
. Ensure the fulfilment of the main contract.
. Establish strategic direction and vision supported by
appropriate policy.
. Identify and promote the culture and values of the
Organisation.
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. Provide leadership for Pathway and promote
communication,
° Ensure and report the integrity of the business.
. Ensure the provisions of the SQM are observed.
3.2 CURRICULUM VITAE
Name: M.J.B. Coombs
Role: Deputy Managing Director, Pathway
Age:
Key Experience
May 99- Present - Deputy Managing Director ICL Pathway
August 97 — April 99 ICL Pathway Programme Director
Accountable for all aspects of the Programme
deliverables.
July 95 - July 97 - High Performance Systems (HPS) -
Director, Business Development & Quality, also Director,
Millenium Systems Server Group (MSSP). Accountable for
Strategic Planning activities across HPS including input
to ICL group on the HPS Strategic Plan, the quality
community and quality initiatives across HPS, Change
Programme introducing Project/Programme based approach
to development activities, introduction of a UNIX
strategy and associated Millenium Product Strategy.
May 94 ~ June 95 - DSS Strategic Bids, Bid Director
Accountable for: Establishing bid and consortium
strategies for the following procurements: Focus 95,
NIRS2, BA/POCL Automation.
Jan 93 - April 94 - GMS Business Applications Director
Jan 92 ~ Dec 93 - GMC Director of Business Development
Oct 69 = Dec 91 - worked in ICL in a variety of
management roles including: Services and Support
Management, Project Management (UKAEA, Inland Revenue,
British Gas, GIN), Product Marketing and Software
Development.
Responsibilities
» Deputising for the Managing Director for all aspects
of ICL Pathway’s activities
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Establishing and managing the relationship between
ICL Pathway and Fujitsu in the co-ordination of
Fujitsu Group activities in delivering the Horizon
programme.
Managing the interface between ICL Pathway and ICL
group to ensure resources are efficiently acquired
and shared processes established and followed.
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3.3 CURRICULUM VITAE
Name: Anthony E. Oppenheim
Role: Director Commercial and Finance, Pathway
Age:
Key Experience
1994-present Director Commercial and Finance, Pathway
1991-1994 Manager, Strategic Business Initiatives,
ICL
Focus on Mergers and Acquisitions, new business start-
ups and disposals. Role involved full project management
from concept to live operation.
1988-1991 VP of Finance, ICL Retail Systems
Period of 100% growth, focus on the acquisition and
integration, and the development of the UK and US
operations. Turnover increased from £150m per annum to
£300m per annum.
1986-1988 VP of Finance, ICL Inc., USA
Predominantly retail business in early phase of
expansion. Turnover of £40m per annum, now £150 million
per annum.
1984-1986 Controller of Mainframes Systems
Mature business at a critical point of product
transition from one generation to another. Focus on
commercial ‘smoothing’ and product introduction.
Turnover at transfer prices £250 million per annum.
Career Summary
1994-present Director Commercial Finance, Pathway
1991-1994 Manager, Strategic Business Initiatives,
IcL
1988-1991 VP of Finance, ICL Retail Systems
1986-1988 VP of Finance, ICL Inc., USA
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1984-1986 Controller of Mainframes Systems
1981-1984 Controller of Scotland and North East
Division, ICL
1981 Controller of Local Government and = Public
Corporations Division, ICL
1978-1981 Manager, Profit Planning, ICL
Previous Career History
1976-1978 Manager, Product and Price analysis, Rank
Xerox
Role
Manage all Commercial, Legal and Financial aspects of
Pathway Business in support of the Managing Director
and all Pathway functions.
Responsibilities
. Manage all commercial, financial and legal activities
and the Functions resources.
. Own and manage the Client contract plus all
associated subcontracts.
. Ensure clients settle all accounts in accordance with
contractual terms and conditions.
. Ensure shareholders, subcontractors and staff are
paid in accordance with agreements.
. Ensure compliance with all applicable legislation. ~
. Produce Pathway statutory accounts.
. Produce Pathway’s five year and one year business
plans and monitor performance against these and the
business case.
. Analyse internal and external socio-economic trends
of relevance to Pathway.
. Own and manage Functional subcontracts which are not
client related.
. Manage Risk with regard to the Commerce and Finance
Function.
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3.
4
CURRICULUM VITAE
Name: Martyn H. Bennett
Role : Director, Quality and Risk Management, Pathway
Age:
Key Experience
1995-present Director, Quality and Risk Management,
Pathway
1993-1995
PLC
1990-1992
Deloitte
1988-1990
Research and Development Manager, De La Rue
20 staff and budget of £1 million.
Establishment and management of a balance
of short-term, low-risk and longer-term,
high-risk projects resulting in new
products and features, and the adoption of
new manufacturing technologies. Responsible
for ISO9001 new product development and
introduction processes.
Senior Associate, Coopers & Lybrand
Responsibility for generating business and
managing and participating in
Consultancy assignments. Involved in the
development of technical strategy and
improvement of organisational effectiveness
of major multinationals.
Division Technical Manager, 3M United
Kingdom PLC
1986-1988
Technical responsibility for multi-million
pound business, including resource
Management, strategic planning, identifying
business opportunities and liaison with
corporate product development organisations
and key account senior management.
Business Development Manager, Europe, 3M
Responsibility for establishing a new
business in Europe, identifying and
developing market opportunities and
distributing, communicating and co-
operating with US managers, developing
joint development projects with systems
integrators and OEMs, and devolving
European subsidiary involvement.
Career Summary
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1995-present Director, Quality and Risk Management,
Pathway
1993-1995 Research and Development Manager, De La Rue
PLC
1990-1992 Senior Associate, Coopers & Lybrand
Deloitte
1988-1990 Division Technical Manager, 3M United
Kingdom PLC
1986-1988 Business Development Manager, Europe, 3M
Previous Career History
1981-1986 Research Manager, Mars Confectionery, Mars
UK Ltd
1979-1980 Senior Design Engineer, Transducers (CEL)
Ltd
1977-1978 Senior Research Scientist, GEC Ltd
Role
To manage quality policy, assurance and processes.
Responsibilities
e Assuring that ICL Pathway conducts its business in
as effective and efficient a manner as possible.
This involves management of the process improvement
cycle. Quality and Risk Management is the owner
within ICL Pathway for the end to end Business
Model and is involved in facilitation of process
development, reviewing process performance and
monitoring improvement activities.
* Assurance that ICL Pathway is providing and
continues to provide what it is contracted to, by -
means of:
Auditing the system, .
Applying quality assurance and escalation
processes, including the Business Excellence Model
and self-assessment,
Co-ordinating Disaster Recovery plans,
Defining security policy and providing security
incident management and instigation,
Assuring that ICL Pathway minimises year 2000 risks
and has adequate contingency plans against residual
risk,
Investigating the requirement for specialist
insurance e.g. theft, fraud.
» Providing specific services which require internal
objectivity, for example:
Fraud Risk Management
System audit for the customer
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3.5 CURRICULUM VITAE
Name : William M Foley
Role : Director,Business Development, Pathway
Age Hy
Key Experience
1995-present Director, Business Development, Pathway
September 1994 - January 1995 Account Director - Japanese
Companies [Fujitsu Systems Europe]
Responsible for building a profitable business with
Japanese multinational companies in Europe
January 1994 - August 1994 Account Director, ICL Hong Kong
Responsible for developing and winning profitable major
bids and to spearhead ICL's bid campaign to win the
Provisional Airport Authority (Hong Kong) Major Systems
Integration contract.
September 1991 - December 1993 Account Director - HIT
(Hongkong International Terminals)
Responsible for increasing ICL's on-going revenue from
ICL Asia's largest client, customer satisfaction and for
maintaining on-going dialogue at top management level
between HIT and ICL
May 1990 - September 1991 Sales Development Manager, ICL
Asia
Responsible for ensuring ICL Asia achieved its sales
targets and for the development of the sales force.
Career Summary
1995-present Director, Business Development, Pathway
1994 - 1995 Account Director - Japanese Companies
{Fujitsu Systems Europe]
1994 ~ 1994 Account Director, ICL Hong Kong
1991 - 1993 Account Director - HIT (Hong Kong
International Terminals)
1990 - 1991 Sales Development Manager, ICL Asia
1989 - 1990 Sales Development Manager, ICL Europe
1987 - 1988 Major Accounts Manager - ICL International
1985 - 1986 Manager = Management and Account
Development Unit
1984 - 1985 Manager - Sales Management Programme
1982 - 1984 Sales Account Manager, ICL
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1983 - 1984 Area Manager, ICL
1980 - 1981 Sales Consultant, ICL
1977 - 1980 Sales Executive, ICL
Role
Generate new business for POCL and Pathway by working with
and through POCL.
Responsibilities
Own and manage the Business Development Function
and its resources including the development of
Pathway’s own business development strategy.
Manage Client relationships on behalf of the
Business Development Function.
Build and sustain understanding of the Client’s
marketplace.
Identify and orchestrate evaluation, impact
assessment and prioritisation of new business
opportunities, to POCL’s and Pathway’s joint
commercial benefit, comprising:
New services to existing Clients
Existing services to new Clients
New services to new Clients
Develop joint and prioritised business plan for
exploiting business opportunities.
Through joint marketing and selling, implement the
business plan.
In collaboration with the Director Commerce and
Finance define service provision and negotiate and
win contracts.
Develop and manage Public Relations strategy
{internal and external).
Maintain responsibility for internal and external
communications
Chair the IT development committee responsible for
prioritising the use of IT resources.
Provide market research and analysis to other
directorates.
Manage performance of subcontracts to the Business
Development Function, for example promotion
campaigns, market research and collateral
development.
Manage Risk with regard to the Business Development
Function.
Develop & Manage International Business of ICL
Pathway
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3.
6
CURRICULUM VITAE
Name : John C.C. Dicks
Role : Director Customer Requirements,
Pathway
Age
Key Experience
1995-present Director Customer Requirements,
Pathway
1993-1995 General Manager Enterprise Engineering
Responsible for the technology backbone of
advanced or demanding products and technologies
which act as a differentiator for ICL in the
systems integration arena.
1988-1993 Director, Applications Product Group
Responsible for principal generic software
applications. Built up ICL’s office automation
product from small beginnings to 3rd world-wide,
by producing both European and Asian versions.
Produced the successful secure military version
for the Ministry of Defence (CHOTS) and was
responsible for the cross-company programme for
the total military product during the period up
to award of contract.
Career Summary
1995-present Director Technical, Pathway
1993-1995 General Manager Enterprise Engineering, ICL
Enterprises
1988-1993 Director, Applications Product Group, ICL
Midrange Systems Division
1988 General Manager Communications and
Integration Business, ICL Office Systems
1985-1988 General Manager Open Systems Business
Centre, ICL Network Systems Division
1983-1985 Manager, Mainframes and Wide Area
Networking, ICL Network and Communications Division
1982-1983 Manager Networked Product Line
Introduction, ICL Network and Communications
Division
Previous Career History
1975-1983 Project Management Roles, ICL
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Including 5 years as project manager at the DHSS
Newcastle/Washington
Role
Design the solution architecture and its components,
and hand over to Programmes.
Responsibilities
e Own and manage the Technical Function and its
resources.
e Manage Client relationships on behalf of the
Technical Function.
e Authorise changes to technical architecture and
resultant design.
* Manage change control to technical architecture and
associated design.
* Ensure technology refreshment is considered and its
impact optimised in line with business benefit.
@ Track and exploit new technology to the commercial
advantage of Pathway and its Clients.
e Undertake technical impact assessments on behalf of
the Technical Function and other functions.
e Undertake impact assessment, option evaluation,
contract scheduling and other relevant work in
respect of proposed new business.
e Identify and implement best practice methodologies
and tools in support of the Technical Function.
« Manage Risk with regard to the Technical Function.
e Undertake impact assessment, option evaluation,
contract scheduling and other relevant work in
respect of proposed new business including ~
activities in the 1995 Bid Process as agreed.
« Identify and implement best practice methodologies
and tools in support of the Technical function.
« Secure and protect appropriate Quality
accreditation, for example ‘Tickit’.
« Manage Risk with regard to the Technical function.
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3.7 CURRICULUM VITAE
Name > Terry P. Austin
Role : Director Development, Pathway
Age
Key Experience
1999-present Director, Development Pathway
1995-1999 Director Programmes, Pathway
1993-1995 Programme Manager, Inland Revenue, Telford
End-to-end delivery of a complex IT system to
support the new Self Assessment taxation
legislation. At its peak some 500 people would
be working on the system, comprising 15
mainframes, more than a thousand servers and
over 50,000 PCs.
1990-1993 Project Manager, Inland Revenue, Telford
Implementation of the Corporation Tax Pay and
File System, a 400 man year project comprising a
mainframe, 800 UNIX Servers connected to 50,C00
PCs located throughout the UK.
Career Summary
1995-present Director Programmes, Pathway
1989-1995 Programme Manager/Senior Consultant, Inland
Revenue, Telford
1988-1989 Information Technology Manager, Swan National
Rentals Ltd
1984-1988 Project Manager/Support Manager, Severn Trent
Water Authority
1981-1984 Project Manager/Technical Consultant, ICL
Previous Career History
1979-1981 Project Manager, Kuwait Oil Company, Arabian
Gulf
1968-1978 Various Positions, Ministry of Defence
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Role
Orchestrate the initial end-to-end programme delivery
including development and test. Subsequently, on an as
needed basis, orchestrate increments on that initial base.
Responsibilities
¢ Own and manage the initial development and build
implementation.
¢ Own and manage the Programmes Function and its
resources,
¢ Define the Programme and its baseline.
e Manage contract and subcontract performance with
regard to the development, test, pilot and build
phases of the initial implementation.
* Prepare and maintain the programme plan.
e Direct programme implementation through:
« Project and technical managers nominated from other
functions in Pathway
¢ Client nominees
* Subcontractors owned by the Programmes Function
e Monitor and control the sub-activities of the
Programme to reflect its priorities.
e Identify and implement best practice programme
standards, methodologies and tools, and associated
project management counterparts.
* Manage Client relationships on behalf of the
Programmes Function.
*° Manage Risk with regard to the Programmes Function.
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3.8 CURRICULUM VITAE
Name + Stephen Muchow
Role ¢ Director, Customer Service Pathway
GR
Age
Key Experience
1996 present Director Customer Service, Pathway
Responsible for all aspects of Customer Service
across all boundaries, both internal (ICL) and
external and with subcontractors
1995-1996 Deputy Operations Manager, Pathway
Responsible for defining the operational services
required to support the delivery of the BA/POCL
contract, including the selection of service
providers. This included the negotiation of service
level contracts.
1993-1995 Technology Manager, ICL Customer Services
Unit
Responsible for the development of internal IT and
business process systems for a £250M revenue Customer
Services Unit.
1991-1993 South East Regional Manager, ICL Customer
Services
Management of 700 regionally based staff, including
Sales, Engineering and Senior Professional
Consultancy staff.
Career Summary
1994-present Director Customer Service, Pathway
1995-1996 Deputy Operations Manager
1993-1995 Technology Manager, ICL Customer Services
Unit
1991-1993 South East Regional Manager, ICL Customer
Services
1988-1991 Customer Service Manager, ICL Customer
Services
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Previous Career History
1982 - 1985 ICL Office Systems Consultant
1985 - 1987 ICL Mainframe Systems Manager
1987 - 1990 IcL Customer Service / Service
Management Manager
Role
Operate services in accordance with service level
agreements (SLAs). The current role includes:
« Client
e POCL operational support services
© Help desks
* Counter support services
Site services
Training (ongoing
Management information (MIS
Pathway
Help desks
Site services
Training
MIS
Responsibilities
* Own and manage the Customer Service Function.
e On behalf of Pathway take responsibility for
Configuration and Asset Management.
* Manage Client relationships on behalf of the
Customer Service Function.
* Manage contract and subcontract performance with
regard to Pathway Customer Service.
e Maintain the designated Client IT infrastructure in
accordance with the technical architecture and
associated design authority.
e Manage change control in respect of the Customer
Service Function.
e Undertake work in respect of proposed new business.
e Identify and implement best practice methodologies
and tools in support of the Customer Service
Function. ;
* Manage Risk with regard to the Customer Service
Function.
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3.9 CURRICULUM VITAE
Name = John Hobson
Role =! Personnel Director - ICL Pathway
Age ? : GRO!
Key Experience
1998 - Present Personnel Director - ICL Pathway
1995 - 1998 Personnel Manager ICL Government/PFI Business
Responsible for all aspects of resourcing, training and
development within the Government/PFI Business Unit.
Implemented a flexible resource model to facilitate the
more efficient deployment of employees to satisfy customer
requirements. Focused on performance management of
employees to encourage continual improvements in
productivity.
1987-1995 -— Human Resources Manager Akzo Nobel N.V.
Responsible for a number of business divisions with Akzo
Nobel, one of the largest chemical companies in the world.
Supported the growth of the U.K. company to market
leadership in its industry sector. Substantial
experience in the acquisition and integration of
businesses. Concentrated on performance management,
industrial relations and training and development.
Previous career history
1985-87 Personnel Officer - Thomas Cook -
1982~85 Graduate Trainee UKAEA
Current Role
Responsible for the efficient deployment of the Human
Resources within ICL Pathway.
Responsibilities
» Ensure ICL Pathway is correctly resourced with the
right numbers and quality of people.
» Control the salary review process within budget,
insuring employees are rewarded appropriately to their
contribution and market value.
» Ensure all employees receive the appropriate training
and development to carry out their role effectively
» Produce and maintain the ICL Pathway succession plan so
that vacancies can be filled in a planned manner
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Liase closely with managers to ensure all the
requirements of the ICL performance management process
are being followed. All employees to be appraised, to
have SMART objectives which are regularly reviewed and
to have a personal development plan which maps out
their future development.
Ensure the organisation structure is regularly reviewed
and is able to meet the key tasks of the organisation.
Manage the relationship with internal and external
service suppliers, e.g. training and recruitment
organisations to ensure a cost-effective service.
Ensure all administrative activity is carried out
accurately and on time.
Control the allocation of space within all ICL Pathway
locations and ensure it is used efficiently.
Responsibility for all operational employee relations
issues.
Responsible for Health and Safety
Curriculum Vitae
Name: Jim Flynn
Role: Implementation Director ~- ICL Pathway
Age:
Key Experience
1999-date Implementation Director —- ICL Pathway
1996 - 1999 - Senior Programme/Project Manager Storage
Technology Ltd.
Responsible for project management of major customer IT
programmes, creation and implementation of European
business plans, the definition of operating procedures
for project and bid management, and the management of
bids for major opportunities.
1995 - 1996 Project Manager - GEC Marconi Naval Systems
Responsible for management of major submarine defence
project and implementing a Strategy for success.
Technical coverage included management of Sub-contract
software development, and in house team of 70 design,
development and test engineers, hardware and software
development and production. Project covered the full
lifecycle from requirements, through design and
development to implementation and acceptance.
1991 — 1995 Project Manager, GEC Marconi
Responsible for managing a number of projects and bids,
including programmes for major mine warfare detection
systems for the Royal Navy, Australia and Spain
Career summary
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1996-99
1995-96
1993-95
1991-93
1983-91
Senior Programme/Project Manager IT Projects
Senior Project Manager, Submarine Control System
Programme
Project Manager, Command System Software
Development Programme
Project Manager, Feasibility Study in Torpedo
Defence
Royal Navy Submarine Navigation Officer
Current Role
Manage all activities and resources, responsible for the
Implementation of the Pathway solution, ensuring timely
and accurate handover of all identified deliverables.
Responsibilities
* Own and manage the implementation processes and
resources
* Plan and manage the programme to achieve
Implementation contract milestones
» Manage risk in relation to the Implementation
function
* Assess and authorise implementation tools and process
changes
« Identify, implement and manage the processes tools
and
resources, adopting best practice to rollout
services for Migration, Training, Installation and
Infrastructure Preparation.
« Manage Client Relationships on behalf of
Implementation
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