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Document Title:
Document Type:
Release:
Abstract:
Document Status:
Originator & Dept:
Internal Distribution:
External Distribution:
Approval Authorities:
S80 Release Note - Deferred PEAKS List - Counter
Release Note
S80
This document details those Peaks that are outstanding at S80
Approved
Sarah Payne, Service Introduction CS
Graham Welsh, Jane Collins, Rob Chorley, Peter Goodwin,
Marc Reardon, Jamie Dixon
(See PA/PRO/O10 for Approval roles)
Name Role Signature Date
Graham Welsh FS Service Introduction
Manager
Marc Reardon POL Release Manager
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FUJITSU SERVICES .
Commercial-in-Confidence Date: 13/10/2005
0.0 Document Control
0.1 Document History
Version No. Date Reason for Issue Associated
CP/PEAK/PPRR
Reference
0.1 23/02/05 Initial draft
0.2 13/07/2005 I 2" draft CP3918
0.2 Review Details
Review Comments by:
Review Comments to: Sarah Payne
Mandatory Review
FS Service Introduction Manager Graham Welsh
FS Technical Design Authority Gareth Jenkins
CS Infrastructure & Availability Manager Carl Marx
Post Office Ltd Marc Reardon
Post Office Ltd Jamie Dixon
Optional Review
Role Name
Issued for Information — Please restrict this
distribution list to a minimum
FS Technical Manager (POA Test Manager) Debbie Richardson
FS Senior Project Manager Peter Dreweatt
FS Programme Manager Bill Reynolds
CS Director Dave Baldwin
CS Business Services Manager Richard Brunskill
CS Security Manager Bill Mitchell
CS Release Manager John Budworth
CS System Support Centre Manager Mik Peach
CS Problem Manager Lionel Higman
( * ) = Reviewers that returned comments
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Date: 13/10/2005
0.3. Associated Documents
Reference Version I Date
Title
Source
PA/TEM/001
Fujitsu Services Document
Template
PVCS
Unless a specific version is referred to above, reference should be made to the current
approved versions of the documents.
N.B. Printed versions of this document are not under change control.
0.4 Abbreviations/Definitions
Abbreviation
Definition
0.5 Changes in t
his Version
Version Changes
0.1 None
1.0 Minor grammatical corrections & updates to PEAKs lists
0.6 Changes Expected
Changes
None
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0.7 Table of Contents
1.0 INTRODUCTION
2.0 TABLE OF PEAKS DEFERRED FROM PREVIOUS RELEASES........ccsssessssssesseessessees 6
3.0 Table of Peaks identified during S80 testing
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1.0 Introduction
This document is an addendum to the S80 Release Note detailing those Peaks, which
remain outstanding once $80 has been implemented. This document only includes Peaks
that impact on the counter. Data Centre PinICLs are detailed within document
CS/REN/031
The Peaks were either: -
Peaks which were outstanding at S60, S70 or S75 and had previously been
targeted at S80 or
Raised in S80 testing and agreed to be deferred
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Version:
Date:
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1.0
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2.0 Table of Peaks deferred from previous releases
There are none.
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3.0 Table of Peaks identified during S80 testing
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
PCO113449 Cc S80A CTR: Layout of SU Trial balance This is considered a low priority fix as the Low Future Release
required information is displayed correctly. Accepted by
Stock Unit Trial Balance Report differs from IRF (#01)
the layout specified in the UI (EA/IFS/011) in
that it is missing a blank line before the line
"VALUE STOCK & MOP".
PCO113835 Cc S80A - further logon checks after TC logon The preferred option is for Transaction Low Future Release
prompt
The Declaration/Correction and Revaluation
UI (EA/IFS/012) states that the Transaction
Correction Check should be the LAST logon
check to be performed. On the first logon on
of the day at a counter it is NOT the last - the
APS Disaster Recovery/Fallback checks are
the last.
Corrections to be the last check, however it is
not essential, as the Corrections are not being
made to APS transactions. If we were to go
ahead with the changes at this stage it would
involve changes to three components, which
could result in further problems, amounting to
instability.
Accepted by
IRF (#01)
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
PCO113851 Cc S80A - Format of Branch TP displayed This is considered a low priority fix and Low Future Release
. . although introduces an inconsistency, the
Having rolled an Office out of TPO7 into impact is ‘oi Accepted by
: . pact is negligible. IRF (#0
TPO8, selection of the 'Select Branch TP' icon (#01)
displayed the message "The branch is
currently in Trading Period 8." This should be
'08' for consistency with other screens/reports
PCO113979 Cc S80A CTR: Reval warning marks SU as dirty I This is a design issue rather than a coding bug. Low Future Release
Prior to S80, a product price change causes Ad ae could and should allow stock units Accepted by
each stock unit to marked as ‘dirty’, preventing I ' P& ToVved over as inactive after a price IRF (#01)
the stock unit from being rolled over as
‘Inactive’ (in case it holds any of the stock
which would need to be revalued).
From Point 50 this is no longer necessary
(since stock can no longer be revalued) but
stock units are still marked as 'dirty' on receipt
of a price change and therefore still cannot be
rolled over as inactive.
change but it is just operating as it did prior to
$80 (i.e. counter staff wont have to do
anything more than they currently have to do).
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
PCO114197 Cc S80A MIG: Screens displayed at logon This is a screen flicker and would require the Low Future Release
: an introduction of an intermediate screen. As Accepted b
The desktop menu is displayed before the APS I there is no opportunity for any action to be IRE rO y
Tecovery prompts. At 70/75 this was not the I taken on the screen, i.e. button presses the F (#01)
case, all prompts were displayed before the impact is considered low and a fix not
first display of the desktop menu. recommended.
PCO114419 D S80A-CTN-No space in pop-up screen of B- No impact, cosmetic change. Low Future Release
Snapshot Accepted by
The screen displayed while the Balance IRF (#01)
snapshot is printing has the text 'Printing
Report Balance Snapshot (By volume)’. There
is no space after the word 'Snapshot'
PCO115028 Cc S80B-MIG-In MIGROI user CAP still shows I This has not changed at S80; it has always Low For closure.
as 01
When logging in as MIGROI user and
performing a migration. The System
displayed CAP 30 automatically and
migration was completed successfully.
However, the information on the bottom right
hand corner of the desktop appeared as below.
Stock: DEF
been like this when you log in to a new
counter in the DEF SU. This is therefore
recommended for closure
Accepted by
IRF (#01)
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
User: MIGROI
(Share)
CAP 01/BP 01
This was corrected once the MIGROI user is
logged out and logged back in.
PCO11S319 Cc S80A-CTR-Stock Adjust should report adjust I This is not considered to be an essential fix Low Future Release
failure because it will only occur if the data is not A ted b
. . ified incorrectl aay ened
The failure to record volume adjustment Speci y- IRF (#01)
transactions for AirLetter Single and Game
License Red, even though there Was NO error To protect against this possibility a fix should
reported to the UI. The failure is caused by the . .
. : : be considered in a Future Release.
adjustment price being outside the min/max
value range for the products, so the transaction
is rejected by EPOSSCore.
PCO115852 Cc S80 - CTR - SAN gives -ve Cash volume This is a code error but the problem has been Low Future Release
adjustment
Cash adjustment shows as negative on the
Transaction Log for a Stock Adjust Negative.
The Cash was subsequently shown to have
been adjusted correctly on a SU Balance
snapshot, but it is inconsistent with other
reports. It should be shown as a positive value
in the system since before S80 and doesn’t
appear to be causing any significant
confusion.
A KEL should be raised and a fix considered
in a Future Release.
Accepted by
IRF (#01)
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
because the Cash has actually been adjusted in
a positive sense.
PCO116211 Cc S80 B - ETU icon missing after session tfr Historically the menus formed a disconnected I Medium I Future Release
When transferring a session from one counter,
which is on the Mobile Phone E Products
Services screen, to another counter for the first
time the Vodafone icon disappears.
If the user prevs out of this screen and goes
back into the Mobile Phone E Products
Services screen, the icon reappears.
hierarchy in that each submenu has a single
parent menu, and thus the branches of the
menu tree always move outwards from the
root and never join back onto other branches.
To avoid large-scale reference data
duplication, at S60 release some submenus
that are shared by 2 of more branches have
been introduced. For example, the 'Mobile E
prods’ menu is specified just once in reference
data but it appears on both the following
menus: -
Transactions/Serve Customer/Other Products
Transactions/Serve Customer/Other
Products/Travel
This sharing of menu data appears to be
confusing the Desktop when it restores the
customer session on a destination counter
during a session transfer. The Desktop fails to
display the icon on the first (top left) button on
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
the shared menu, if that icon has never been
displayed on that counter since the Desktop
was last cycled. It is only menus shared in this
way that experience the problem. The list of
menus affected in this way is given below.
Transactions/Serve Customer/Other
Products/Mobile E prods
Transactions/Serve Customer/Other
Products/Travel/Mobile E prods
Transactions/Serve
Customer/Functions/smartpost Admin
Transactions/Non Acc
Data/Functions/smartpost Admin
Transactions/Non Acc Data/Other Non
Acc/Functions/smartpost Admin
Transaction/Remittances/Out ADC.
Transaction/Remittances/Out ADC/Stock/Out
ADC
On the basis that this will be a rare occurrence
and the fact that Reference Data to deliver
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
approximately 100 additional buttons would
be required, we do not suggest this is fixed at
S80. Recommend for Future Release.
PCO116293 Cc S80B CTR: SU imbalance warning clears This is not a new problem at $80 and the Low Future Release
automatically problem of SP imbalance is not a regular Accepted by
If there is an imbalance in a SU then a occurrence, Also, the message tablet Is IRF (#01)
ee ge . . displayed for the duration of time it takes to
warning is displayed at rollover. This warning int th
has a "Continue" button and should not be print the report.
cleared until the clerk presses the button, but it
actually clears by itself. So if you're not
looking at the screen you may miss seeing this
message.
PCO116581 Cc S80B CTR Trans Corrections OnLine Err A new report definition would be required for Low Future Release
message
If a Transaction Correction fails to process at
the counter the correct message appears on
screen and on the print out, however the top of
the receipt print out also includes the text 'On-
line services unavailable’. This is obviously
misleading and would probably be reported to
NBSC by the Post Master when he called with
the reference number for the failed TC.
this printed slip, the suggestion is as it is only
visible to the PM and since it is only used for
when he is going to call NBSC as long as the
text is regarded as irrelevant this would not
cause an issue.
Accepted by
IRF (#01)
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
PCO116972 Cc S80C - Session transfer with mails items on Development have analysed the problem and Low Future Release
stack
In the course of testing it has been found that
session transfer with Track and Trace items on
the stack is taking longer than does session
transfer with non-Track and Trace items on
the stack. The length of time it takes has
varied - on some occasions it has been almost
as quick (a few seconds) as a session transfer
with non-track and trace items but on other
occasions it has taken as much as 3 and a half
minutes.
concluded the following:
i) All session transfers are thought to be
slower within 2 migration windows:
(1) From Counter Roll-out (Point 20) until
the end of the CAP when the CBDB is
switched off
(2) The last CAP until the first TP inclusive
(ii) However transfers with mails transactions
appear to be taking significantly longer at S80
compared with S75.
As T&T is only in pilot until post $90, it is
likely that this problem will not be an issue for
the bulk of the estate.
Part (i) we can’t do anything about - it is
believed to be only a problem during S80 CAP
to TP migration. So the recommendation is
that we publish a KEL.
Part (ii) is under investigation with Escher.
Component showing problem is Escher
desktop, so a fix at S80 is unrealistic. If an
Escher fix is identified and can be supplied
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
within the necessary timescales this could
potentially be included at S90.
PCO117023 Cc S80 E2E: Pouch dispatch msg wrong for nil This problem has existed since before S80 and Low Future Release
pouch foes not appear to be causing any problem in Accepted by
. IRF (#01)
When an ACC card is scanned when there are
no pouches to collect, the system A KEL will be raised and the call closed.
displays a message 'Pouch Despatch
Successful’, however this is immediately
followed by another message 'No Pouches to
Despatch’.
PCO117096 Cc S80C-T&T- Error on speed bulk receipt. Low risk cosmetic change. Low $90
There is an inconsistency between the Accepted by
Mails/Bulk Mails receipts and the Speed Bulk IRF (#01)
receipt.
The Mails/Bulk Mails receipt states: - Posted
after Last Collection?
The Speed Bulk receipt states: - Posted After
Last Collection?
The 'A' in "After" is in uppercase on the Speed
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
Bulk receipt and in lower case on the
Mails/Bulk Mails receipts.
For consistency the 'a' should be in lower case
on all receipts.
PCO117173 Cc S80C CTR: Format of SU Snapshot The problem here is consistency as the SU Low Future Release
. __ I Snapshot should be identical to the SU Final Accepted b
Format of new-style SU snapshot report does I Balance Report. The missing lines will IRE (#01) y
not conform to the design - it should not always be zero. This would be a medium
contain lines for Discrepancy Shortages change in the code and is therefore not
Transferred or Discrepancy Excess recommended at this stage.
Transferred
PCO117310 Cc S80 E2E: First logon displays malformed Raised as an incident during end-to-end Low Future Release
screen testing but subsequently agreed to be of a low
priority and deferrable to a future release.
On the first logon of the day, the DESKTOP.
screen is displayed for a few seconds with a
number of empty ‘white boxes’.
PCO117852 Cc S80C-TCO-Print error results in Option list The only reasons a failure would occur at the Low Future Release
again
If an error occurs while processing a
Transaction Correction (TC) and the Print
counter is if the TC was for a Non Core
product not available at that office or if the
end date of the product or mode has passed
(after the TC products and modes were
Accepted by
IRF (#01)
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
option is selected, after the Error has printed validated by TPS). These situations are
the user will not be returned immediately to unlikely to arise in live and this peak has
the TC list screen. They will briefly see either I therefore been moved to Future Unspecified.
the TC settlement options or the
Housekeeping Menu before being returned to
the list of TCs. The user will briefly see one of
the following screens:
(a) The settlement options list again i.e.
‘Make Good: Cash’, ‘Settle Centrally’,
etc, if the TC just attempted had
“Accept Now’ then ‘Make Good’ or
“Settle Centrally’ selected before the
error.
(b) The Housekeeping Menu if the TC just
attempted had 'Assign to HO'" 'Send to
P&L' or 'Stock WO' selected before
the error.
PCO118048 Cc S80D-CTR-Isolated node warning * 2 on Coding error results in two different Low Future Release
some reports components issuing warning message (so a fix Accepted by
would require changes to both components). IRF (#01)
On the gateway with the slave disconnected - Affects 4x reports in total.
if the Processed Transaction Correction report I Problem does not affect functionality.
is printed, the isolated node warning appears
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Target Release
twice. KEL Mscardifield1738R raised and proposed
that a fix is considered at a Future Release
PCO119894 Cc S80D-TCO-text appears bottom right The current mode is being flashed up at the Low Future Release
-Detail/Options pottom RH on the sereeh. The (Esches) Accepted by
When Accept Now then Make Good: Cash is esktop component Is Coing this . IRF (#01)
in: n automatically whenever the mode is changed.
selected from the 'Display Transaction . . on
5 . Ly . ‘ This happens elsewhere in the existing product
Correction Options' screen white text saying . . .
"A 1 but is particularly noticeable in the new
cept Now' appears T ion C tion functions
briefly at the bottom right hand corner of the Tansaction Correction functions
screen, just below the 'OK' button. It KEL Mscardifield4232P has been raised and
disappears when the ‘Transaction Correction proposed that a fix is considered at a Future
Completed' screen appears. Release.
PCO119913 Cc S80D - CTR - SU Trial balance layout See also PCO113449. Low Future Release
This is an error in the coding of the report but Accepted by
Missing and additional blank lines appearing does not affect functionality. IRF (#01)
on the SU Trial Balance Propose fixing at a Future release
PC0119991 Cc S80D Dev: MiMan into TP mode - report The scenario where an office is MiManed, will Low Future Release
problem
An office is Mimaned into TP Mode and a
report produced which includes selection of a
only impact a small number of offices. The
report can still be produced and its content is
correct (it is only the selection picklist which
is wrong) and the problem disappears after the
first Trading Statement is produced.
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
TP (e.g. Transaction Log). The TP selection KEL Mscardifield2626L has been raised and
picklist for the report shows the current TP as_I proposed that a fix is considered at a Future
'CAP' - e.g. instead of showing TP7 it shows Release.
CAP7.
PCO0120060 D S80D CTR: Reprint error message overlaps Cosmetic fix, considered to be of no Business Low Future Release
tablet Impact. Accepted by
Select Reprints/SU Balance and select a stock IRF (#01)
unit.
Select Continue without selecting a CAP/TP
At S75 the message displayed is split across 2
lines
No CAP/BP Criteria
specified
At S80 the message is displayed on a single
line
No TP/BP Criteria specified.
This makes the message too long to fit into the
error tab
The final letter (d) overlaps the RH edge of
the tab
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Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
PC0120245 Cc S80D DCS: Can settle cheque by debit card This is an unlikely scenario and not a new Medium I Future Release
The Settlement menu was selected with re a S80. Itis only a problem rine Accepted by
nothing on the stack (i.e. via the Functions ettlement menu 1s on Isplay wit nothing on IRF (#01)
menu). ‘Cheque! was the selected and a value the stack a under normal circumstances where
of £30 entered. This correctly showed on the a cheque is used in part payment against, say,
stack as 'Pay £30.00. A Debit Card was a TV licence, then the max and default
inserted in the Pin Pad and Chip and Pin amounts for the Debit card payment are
selected. Since there was no money owed by calculated correctly.
the customer the system should not have
allowed a debit card payment to be made.
Instead the amount display showed session
total -30.00, max amount 30.00, default
amount 0.00 and a DC transaction for £30.00
was completed. The stack now showed that
the customer was to be paid £60.
PC0120467 D S80D-CRE-Printing report APS trans list Only this report is affected and, while the text Low Future Release
(S80) (ss) is unnecessary, r has no impact on the Accepted by
When the APS transaction report is printing, at production or content of the report. IRF (#01)
an S80 counter, the Printing report tablet has
the message: 'Printing Report APS
Transaction List (S80)'. The text '(S80)' is
superfluous.
PC0120468 Cc S80D-CRE-Misce Trans report shown as 0/s This is not a new problem at S80 and is highly Low I Future Release
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unlikely to occur in Live. For the problem to Accepted by
The 'Summaries' button was selected from the I °°°¥" it is necessary NOT to have performed IRF (#01)
Balancing menu and the picklist of any of the transactions normally included on
outstanding reports displayed. That picklist this report, e.g. Parcel Traffic and BdC, and to
included the Miscellaneous Transactions have performed non DVLA APS transactions
report. The report was selected and printed. It (which are not included on the report). The
was empty. part of the system that determines what
appears on the outstanding summaries pick list
does not recognise that all other APS
transactions are excluded from the report.
PC0120471 Cc S80D-CBL-adj stock: no error on invalid po The problem only arises if adjustment price is Low Future Release
fee
In Adjust stock, if an attempt is made to adjust
a product and that product has an ‘adjustment
price’ which is not within the product min/max
value then the adjustment is not made and an
error event is written to the event log.
If an attempt is made to adjust a Postal Order
product and the associated PO fee product has
an adjustment price which fails the min/max
value validation then, again, the system does
not make the adjustment but this time it DOES
set on PO fee products (don't believe this will
be the case in Live) AND the reference data is
incorrectly specified (e.g. the min/max values
are wrong). The system will behave as it
should - no adjustment is made - but the lack
of diagnostic information will make it a bit
more difficult to diagnose the problem. No
Business Impact - proposed for fixing at a
future release.
Accepted by
IRF (#01)
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ersion: 1.0
FUJITSU SERVICES
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
NOT write an error to the event log.
PC0120509 Cc S80D-CBL-Discrepancies after attempted This problem dates from before S80 - i.e. is Medium I Future Release
inact ro present in the S75 counter. The scenario is an Accepted by
unusual one and one which does not appear to IRF (#01)
In this test the office had two stock units, S1 have ever happened in Live. A fix at this
and II. I] is inactive but holds a product, stage would be considered high risk and it is
which has been re-valued and as such, the SU__I therefore proposed to raise a KEL and propose
cannot be rolled over as inactive. In $1 all a fix for a Future Release.
declarations were made without discrepancy.
An attempt was then made to roll Il over as
inactive. The appropriate error was displayed.
Still in S1, the 'Discrepancies' button was then
selected and discrepancies were displayed for
cash and stamps. The value of the
discrepancy in each case was the value
calculated for I.
PC0120545 D S80D-CRE-bal reports: blank lines after tfr While this DOES comply with the layout Low Future Release
in/out
On Balance reports there are two blank lines
after the 'Transfers In' line (and before the first
Rem in line) and only one blank line after the
‘Transfers Out' line (and before the first Rem
given in the IFS (EA/IFS/011), it is
inconsistent. Cosmetic fix, with no Business
Impact, suggests the document is amended to
reflect.
Accepted by
IRF (#01)
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FUJITSU SERVICES ersion: 1.0
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
Out line).
PC0120670 D S80 Frequency of CMService Msgs if ADSL I This problem is not new at S80 and has no Low Future Release
Disconnect Business Impact; the impact is to the support Accepted by
eams in diagnosis of the problem. IRF (#01)
If, atan ADSL office, the ADSL connection is
lost the CMService constantly outputs a
warning message (ID 125) approx every 60
seconds and an error message (ID 132) after
every five ID 125 messages.
PCO0120783 Cc S80D-CTN-Mob E-prods button not locked Though this is inconsistent behaviour of the Low Future Release
when offline buttons and both should be displayed as Accepted b
locked in this scenario, any button driven ETU pied ®Y
. I » any IRF (#01)
The 'Mobile E prods' button transaction attempted could not be completed
(Transactions/Serve Customer/Other if there is no on-line connection.
Products/Mobile E prods) is disabled when the
off-line indicator is on display. However, this
button also occurs on the Other
Products/Travel submenu and that second
instance of the 'Mobile E prods’ button does
not get disabled when the off-line indicator is
on.
PCO120812 D S80D-CTR-Incorrect message header & No No Business impact, cosmetic fix only. Low Future Release
space
Accepted by
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FUJITSU S80 Release Note - Deferred PEAKS List - Counter Version:
ersion: 1.0
FUJITSU SERVICES
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
IRF (#01)
The message displayed when a stock unit is
rolled over with a discrepancy (post Point 50)
has the header 'Discrepancy Transferred’. The
screen shot for this message in the IFS
(EA/IFS/013, section 4.2.10) has the header as
‘Discrepancy Transfer’.
Also, in the text of the message there is no
space between the sign of the discrepancy
figure and text '(Loss)' or (Gain)' (e.g. £50
loss appears as '£50.00-(Loss)'.
PCO120873 Cc S80D-MIG-Event log has CAP in heading We believe this to be a low Business Impact Low Future Release
after P50 and as such recommend fixing in a Future
Accepted by
Release. IRF (#01)
The Event Log reports continue to show 'CAP'
in the column headings after Point 50:
SU USER CAP BP NODE
DATE AND TIME EVENT TITLE
EVENT DESCRIPTION
PCO121001 Cc S80 E2E Ib: Parcel Traffic pick list re- Raised as an incident during end-to-end Low Future Release
displayed
testing but subsequently agreed to be of a low
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FUJITSU S80 Release Note - Deferred PEAKS List - Counter Version: CSIREN/032
FUJITSU SERVICES ersion: 1.0
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
When £0.00 Value, 0 quantity Parcel Traffic priority and deferrable to a future release.
entries are made for each ‘product’ in the PT
pick list, a message tablet is output alerting the
user to the zero entries. When the message is
confirmed that the zero entries are correct, the
pick list screen is re-displayed for a second or
two before the receipt is printed.
The pick list is not re-displayed when
quantities other than zero are used, nor is it re-
displayed for this scenario on an S75 counter.
PCO121136 Cc S80D-CTN-Rem/Tfr reversal receipts show This has been looked at by Phil Hemmingway Low Documentation
vol 0.00 (Design). He notes that the content of reversal update
On Rem and transfer in and out receipts,
volume stock items are shown with value
blank. If a Tfr out is reversed or a Rem In/Out
volume stock transaction is reversed then the
receipt produced is a 'normal' session receipt,
which has unit price/value zero ('0.00') for the
volume stock products.
receipts is not specified in the Report
Production User Interface document
(EA/IFS/011). However he believes that
‘stating an item has been reversed at zero item
value, giving a total reversal value of zero is
correct and representative of what has
happened.’
He therefore believes there is 'no fault’ but
suggests that the IFS is updated to record the
fact that volume stock products appear on
reversal receipts with value 0.00.
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Version:
Date:
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CS/REN/032
1.0
13/10//2005
Peak
Priority
Description
Analysis and Proposal
Severity
Proposed
Target Release
Update: PO Ltd has requested that this be
fixed at S80. The peak has been further
discussed by design and development and both
are strongly of the opinion that to make such a
change at this point would carry considerable
risk. Currently, the reversal receipt is a generic
session receipt (i.e. it is already different from
the Rem and Transfer receipts). This is
because 'reversal' is also a generic function
(used for all modes). To accommodate the
change, reversal functions and receipts that are
specific to Rems and Transfers would have to
be developed. If a change is required then the
details need to be agreed between FS and
POL.
PC0121249
S80D-CBL-Office snapshot has Reval
up/down
Post Point 50, the office snapshot still contains
‘Reval Up' and 'Reval Down' lines. These
should not be present (and are not present on
SU Balance snapshot and Trial and Final
balance reports).
We believe this to be a low Business Impact
and as such recommend fixing in a Future
Release.
Low
Future Release
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ersion: 1.0
FUJITSU SERVICES
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
PCO121314 Cc S80 E2E 1b: CD Giro slip Despatch Date in yr I This has already been accepted by PO Ltd as Low Future Release
1-9 deferrable and the related incident updated
accordingly.
The peak was raised during E2E testing
(Incident 2659).
Girobank pre-printed stationery reports were
produced at Office D (506 880), cycle 1b, day
10. The space to the right of the datestamp box
has a space for printing of the Stock Unit,
Week Number and Balance Period, shown in
the format of AA:09:01. This is being printed
as AA: 9:01."
PCO121925 Cc S80 E2E 2: Shared SU Cash dec Gain after Development believes that this incident (and a I Medium I Future Release
mig > TP
E2E Cycle 2 Incident 2783
A cash declaration was made in "Stock
Balancing" for the amount displayed on the
Snapshot. When the Cash Variance was
checked afterwards a Gain of £45.05 was
displayed.
second similar incident in Cycle 3) was caused
by a problem in Riposte and that that problem
is an existing and very intermittent ‘live’
problem. The concern has been that the E2E
incidents suggested that the problem - a
Riposte procedure does not return details of all
transactions when called to build the ‘balance
tree' - is occurring more frequently at S80.
However, in automated testing in which the
test scenario was repeated more than 10,000
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Version:
Date:
POL00030283
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CS/REN/032
1.0
13/10//2005
Peak
Priority
Description
Analysis and Proposal
Severity
Proposed
Target Release
The discrepancy was the cash value of the
transactions performed on the stock unit after
rolling into Branch Trading."
times, the problem did not occur once. It is
suspected that the rig set up on E2E has
contributed to the problem occurring and there
is no reason to believe that live will see any
more instances once at S80.
As stated above the underlying cause would
require an Escher delivery. This would not be
available for S80 or S80R. Development will
continue to investigate to identify whether a
‘work round' change could be made in our
code.
PCO121959
S80D EMV: Retail card with invalid LUHN
When a card fails the LUHN check, the
customer is still asked to enter a PIN, before
the error is reported to the clerk. This is
different behaviour to pre-S80.
This change in behaviour is thought to have
occurred between the 557 (S70) and the 560
(S75) versions of the PINPad.
It is an unlikely occurrence (corrupt card or
hardware problem) and the error is handled
cleanly if it ever should occur.
The PEAK will be treated as a low priority
Hypercom problem for further investigation at
S90. We recommend that this PEAK should
be deferred until a later release.
Low
Future Release
PC0122000
S80 E2E 2: 'Date produced' for B.Trading
This is felt to be of low Business Impact.
Low
Future Release
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FUJITSU S80 Release Note - Deferred PEAKS List - Counter Version:
ersion: 1.0
FUJITSU SERVICES
Commercial-in-Confidence Date: 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
reprint
E2E Incident 1937
For a reprint of a Branch Trading statement all
screens now show correct captions but 'Date
Produced line is still missing from the
Produce Report screen.
PC0122003 Cc S80 E2E 2: Vol stock sort order Office/SU On investigation Development have found that I Medium I Future Release
snaps this problem, which affects all products that
. do not have a Level 1 Primary Mapping, has
E2E I it 279.
neiden 795 existed in Live since 2001. On that basis, Po
Stock Unit and Office Snapshots were Ltd have already signalled their willingness to
produced at Office B (501 680) today (Cycle I accept deferral until a future release.
2, Day 8). On referral to the "Stock Volumes"
section, the £1 Littlewoods Lotto Scratchcards
appeared before the £2 ones on the Office
Snapshot, but the other way around on the
Stock Unit Snapshot.
PCO0122856 Cc S80 E2E 3: Reprint for blank OW Redeem Stp I This problem is felt to have a low business Low Future Release
report
E2E Cycle 3 incident 3032
When re-printing a "Redeemed Savings
impact and a change for S80 would, at this late
stage, be risky. It is therefore proposed that it
should be fixed at a Future Release.
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Version:
Date:
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1.0
13/10//2005
Peak
Priority
Description
Analysis and Proposal
Severity
Proposed
Target Release
Stamps" report, there is an option to print a
report that is blank. This particular report
seems to be produced by the implied cut-off
being set at the roll over of the Trading Period.
The report was printed at Office E (004 038)
and had the date range of 04/07/2005 -
04/07/2005. There was a Trading Statement
produced on this date at this office."
PCO122911
Cc
S80 E2E 3: T&T Mails Dsptch Report Page 2
header
E2E Cycle 3 Incident 3019
Mails Despatch" report for "All Carriers" was
produced at Office E (004038) which included
transactions for both Royal Mail and
Parcelforce. The header from page 2 was
printed on the bottom of page lof the report.
This office uses the "Epson" back office
printer. When the same scenario was
completed at Office F (505 038) the header
was printed correctly. Office F uses the "OKI"
back office printer."
The problem only occurs where EPSON
printers are used and has minimal business
impact. PO Ltd has already agreed that the
associated incident should be deferred.
Low
S90R
PCO122916
S80D: T&T Mails Dsptch Report shows
The problem is not a serious one - the report
Low
Future Release
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FUJITSU S80 Release Note - Deferred PEAKS List - Counter Version: CSIREN/032
FUJITSU SERVICES ersion: 1.0
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
details n/a includes all of the data that is available - and
only arises for transactions that are more than
If a Mails Despatch Report is reprinted for a 42 days old.
period for which the original transactions have
been archived then, as per design, the report
includes for each archived transaction the
message "T & T details not available. The data
has been archived. NaN' followed by the
barcode. The text 'NaN' should not be
included.
PC0122950 Cc S80 E2E 3: Txn Corr report for A&L shows Various Products (e.g. 108, 111, 135, 166, Low Future Release
A&&L
E2E Cycle 3 Incident 3019
"4 Transactions Corrections were received at
Office E (004 038) for items 6790, 6791, 6792
and 6793. The names for these products are
"A&L Deposit TC", "A&L Withdrawal TC",
"NS&I Deposit TC" and "NS&I Withdrawal
TC". The names are displayed correctly on the
counter screen, although when the outstanding
transaction corrections report is printed, they
are shown as "A&&L Deposit TC", "A&&L
173, 177-179, 181-186) contain a double
ampersand in one or more of the Short,
Medium and Long name attributes. This is
necessary to allow the single ampersand to be
displayed on the screen. Existing reports,
which include these products, suppress the
second ampersand. The Transaction
Correction reports (new at S80) do not.
Given that only a relatively small number of
TCs are likely to be affected and the problem
is cosmetic with low business impact, it is
proposed that it is fixed at a future release.
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ersion: 1.0
FUJITSU SERVICES
Commercial-in-Confidence Date: — 13/10//2005
Peak Priority I Description Analysis and Proposal Severity I Proposed
Target Release
Withdrawal TC", "NS&&I Deposit TC" and
"NS&&I Withdrawal TC" respectively."
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