POL00043805 - Post Office Organogram Presentation

Evidence on official site

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Executive Team

Alan Cook

‘f

Operations Direc! Network Direct Sales Director
Mike Young Paula Vennells David Glynn

HR Director I Finance Director
Debbie Moore Peter Corbett Sue Whalley

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Network Team

_ Head of Netws _ Head of Age! “ e Personal
Development : Assistant

Lynn Hobbs : jonna Parker

BAU Flow Through Structure Post Programme

Team Suppo}
Barbara Bennet

Network Planning Manage}
Nick Beal

Team Supports
Simon Smith
Andrew Moore / Ivan Bain

Informa’
Manager

Ketul Patel
Alexandra Gi

Team Leader
ant

Asst
Flag Case Manag
Tahira Rasool

Lee James

Laura Tarling
Jayne Harrison

ae
Hayley Wright

Letter Writing t Janet Worsley
Case Workers Pratap Nathubhai
Eunice Kirby Anita Dhanak
Valerie Stanley Rita Kenward

Jacqueline McKenzi
Kevin Crook
_ Susan Ellis
Ronald Byus-

Team Support
Vacant

Colin Neely

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‘Agency Change
PATENE)

Sally Buchanan Jane Briginshaw
Sheila McCann Mark Partington
Tin Mat

Team Supports
Tracey Cutts
Karen Bragg/ Bobi Francis

ranchise Advisor

Sally Shepherd

46

Total - 79

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Agency Change Team Structure

gency Change e
gela Van Den Bor Team Support I

Tracey Cutts
= aa

Team Support
Team Support
Bobi Francis (P/ Keren Bread (F

Developm
Manager
Manager
im Nickolls

Field Chan Field Char ;
Advisors — Advisors i Advisors
lan Liley Keith Long i Kenny Lamont
Andy Wright Alan Ridoutt Mike Ball j Helen Belford
Liz Morgan Phillipa Newey Zoe Hibberd Alex Maclean Matthew Walls Denise Sparkes
Bill Earnshaw Steve Rolfe David Smith Robert Findlay Jon Lewis Nigel Parry
lan Carlton Peter Wilkinson _ Ray Jefferson Sue Hodgins
hi Stewart Swabey I ae : i

Advisors Advisors

Colin pound Kath Alexander

il Jenkins
NETWORK-AGENCY DEVELOPMENT (as at Dec 07)

Network Director

Paula Vennells

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Template = 23
FTE

Advisor

Independent I

Manager

Implementations
Projects

Development
Advisor

Richard Clemerson

‘Team Support
Chloe French

onitracl
Manager

Policy Advisor x2 I
Stewart Barclay I
Paul Williams

— NIPOC Manager
Mark Saxby

NIPOC Support
Cynthia Golding
ce

Development _
Manager

Pay Support
Andy Terret

Contracts Advisor’
Stefania Ulgiati

Contracts
Development

Advisor
Paul Inwood

Team Support
Brian Kirk
<A RASTER
Network Support Lead Team

General ManagerI
Lynn Hobbs

John Breeden

National Contra
Manager South
Lin Norbury

Andy Bayfield

Field Manager So
Julia Marwood

Paystation Progr:
Manager
Peter MylchreestI

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National Contract Manager North and South

National Contz

Contract Account I
Manager
Michael Howarth

Contract Accou! Franchise

i
Grant Manager Manager

_ Alan Lusher Denise Reid

David Southall

Brian Trotter Nigel Allen
Lesley Joyce Carol Ballan
Paul Williams Colin Burston

Glenn Chester ‘Sue Muddeman
Karen Arnold "Blaine Ridge

Grant Team
David Dixon
‘Andy McDonald
Julie Slack
Niala Khan
Steven Saville
‘Andy Claybourne
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Network Co-ordination

jeneral Manager I
Support
LynnHobbs I

ordination:
Manager

ordination —
Account
Managers

Manager

Shaun Turner
Anne Allaker
Barraclough

Temporary Spmr ‘Audit Co- Admin Team Admin Team I Team Support
. tion : Leader Leader
Advisor ordination Advisor} pclae Sarah Howard
David Sears Alan Stuart Parichester Leeds cue asin oustnesnensarcsesc

ee Heil _ Craig Thompson Pat Bursi

Admin Team Admin Team
Admin Team Elizabeth Joyce Kim Bennet
Donna Squires Trudy Finch Tina Gibson
Donna Matthew ‘Sean Howard Cherilyn Packard
Dave Nolan ‘Stephen Hough Vacancy
Angela Clarke Anne Ellis (pt) Vacancy
Vacancy Sharon Dyer (pt) Vacancy

Vacancy
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Senior Field Support
Field Support Manager — : Manager ay
Chris Daniel a __ Sue Richardson

ET

Field Support

Field Support I Field Support Field Support Field Support Field Support Field Support
Team Leader Team Leader Team Leader Team Leader Team Leader Team Leader Team Leader Team Leader
_ Mandy Neeson Wendy Mahoney ccnahin Peter Jackson Jane Bailey _ Roy Grindrod - Stan Ashcroft Anne Lealman

Alexander Keith Scott sect Adrian Paling Barry Crowther
i yon
McKenzie Bryan Marshall Richard Cross Beverley Alison Gardner Faith Lavend Paul Johnson Dave
Douglas Heed David Ogleby ‘Tim Gordon- Vandenberg Glenys Lufkin 6. gt ai Mark Buller Longbottom
John Fraser Janet Ferguson Pounder Chris Senior Kevin Watkins Pr ain i is Mark Sealey Geraldine
Alicia Hassam John Wilson Biforence 2 fama Glen Morris Paul Field Jimy Balderson Mehi Singh Dresser
Linda Boyle Lindsay Young “Anthony Kennedy Jane Houldsworth Paul Humber mi Ni Oran Michael Renshaw, Jacqui Crampton’
Paul Clark Margaret Burke Rosemary Curran Lynda Lightfoot Paul R Jones im Fiobson Michael Webb Kath Smith
Sandra Bamett 4 ‘Sean Buckey Raul A Jones Paul Hayhurst Lynne Eastwood

Sean McCaughey

Terry Smithson Dennis Watson

Field Support
Team Leader
I Mike Jackson

Network Change
Audit Manager
Scott McGill

Belinda Trueman
Damien Haydock

Jane Timms
Network Change Jeffrey Roper
Audit Team Marina Slade
Renu Moudgil

Tahira Akbar
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Network Support _

Network Field Support Team South [Siena

Field Support —
‘Change Advisor Manager
Sandra Lewis Stuart Pilgrim

SAREE

Field Support Field Support Field Support Field Support Field Support Field Support _
Team Leader Team Leader Team Leader Team Leader Team Leader Team Leader Team Leader Team Leader
_ Frances Burton Rita Kendellen Vacant Anita Bravata Frank Martin Bob Collins Julia Mann David Patrick

Claudette Beaney

Keith Skelton Amita Makwana
Barry Hopkins Brenda Howcutt Andrew Talbot David Crawt
Craig Winks D aan Fein os Alan Spatiord ‘Amanda Blew Angela Crawford Chris Pereira Preferenc e 3 from. Graham Lynham
David Thomas Ellen Geary Bri OW. ft Anil Chowdhry Anjum Zuberi Dave Rodericks 8 Julian Cartlidge
David Warwick Jayne J rian Wate: David Young Anna Chapman John Elliott Craig Chase Lesley Frost
Paul David yne Jones Geoff Edwards Janet Naraine Cindy Kennard Karen Dance Helen McCrindle Susan Smith
Junaid Tanveer Joe Hoyle Lorrai Keith Kinrad
Holland - ve I Laura Houghton Jacqueline ‘orraine el inrade Valerie Walsh
Rajinder Gihir Karen Derbe Richards Mark Condron
Robbie Hemes Vacancy Merwyn Anthony Swinney ards
Kevin Orgill Mike Wallman Neil Stewart Michael Opebiyi

Sharon Turner
Shishir Patel
Wilson Aliu

ATE
Field Support
Team Leader
Chris Fayers

David Andersen
Keith Noverre
Mel Graves.
Nitin Patel
Ola Olguns
Rakesh Jethwa
Satish Shah
Simon Grant
Susan Le May
.

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Network — Crown & WHS

Team Support
Joy L Sutherland
ANU

rown Are: Crown Area I

‘Advisor !
Development — Eddie Smith of Manager — Manager ; Manager
Managers x6 ie x6 x6 x5
Brian McNaughton Vivien O'Hare Lynn Lewis Kevin D Shepherd Steve Balmpied
ie Alan Schofield Angela O'Brian Kevin Rowlands Neil P Haydock Colin Middleton
© Shervone Page % Wendy Trickett Nick Carroll Jas Gulati _ Tamiko Springer
: Ge James Asst Operating “Shaun Swinburn Alan Currie Tracey Lloyd ‘
_ Graeme Bower i Model Advisor Dave X Wood Valerie Knowles Suzanne Kingham
y Danny L_Hudson

_ Colin D Cooper

fs

Performance Analy
Martin Hopcroft

Advisor
_ Jackie Quinn

Team Support

"Simon J Smith

Carol Hill ‘
eee James Sheridan
fan Woollon
Team Support
Sharon Madden Team Support
Customer. , LLL Wendy Dwyer
Experience : s ar tae
_ Efficiency Advisor

ie x6

Rocky Cooke
Lee Gilbert
_ Retail Support Ad : Alan Hicks
John Crooks _ Anthony Stannard
Shaun Johnson i David Hall
June Roebuck

- Juliette Kingham

Team Support
Graham Harper

Financial Services Leadership Team

sb

ead of Financial

Network
mentation Manage!

Ronnie Flynn

Personal
Assistant

Michael Brown
aca

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Tom O'Reilly

Regional Perform:

Manager
Dunn

Area Performance
Managers
Andrew Parker
Lorraine Brant
be Roy Maraj
Emma Pace
Carol Grattan
Nicolas Kerr
Jayshree Patel

Regional Perform:
Manager
"Cath Oglesby

Area Performance
Managers
John O'Neill
Christine Boyes
Julie Osborne
Lorraine Lund
‘Angela Coxon
Russell Provan
David Smith

‘Area Performance
Managers
Elaine Croucher
Tony Fatubi

Lf Jane Rattue

Jacqueline Walker
David Miller
‘Andrew Patterson
Rob Oldland

Area Performance
Managers
Donna Poulter
Zara Laver
lan Gadsby
Elizabeth Bamber
Mike Keegan
Trudy Williams
Geraldine Crawford
Christine Moore

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Network — Agency Network

sneral Manager Gomi ney Personal
"Adele Henderson Secretary
Oe Jackie Meylak

" Head of BD 43 No :
West England : Acct enotare
rroy Gardner

judith Aubery

e E Gibbs

: Develop! ment
Business I Manager Managel tt.
Kamaljit Sanghera_I Development _ Caroline Peay) ‘Susan Spicer
Stephen Taylor Manager x11 Katharine ane John Dixon
Paul Hemley Debra Jones FE Ancela Tampa! I David Round
Keith Wright I Stuart Wright Andrew Wale Richard Longstreth
James Coney __ Wendy Trickett fa, Christopher Fogg Nigel Crompton
John Stevenson __ Julian Hodgkinson B Adfien Skinner Caroline Pritchard
Karl Oliver can Linos Thomas
Alesaell Anthony Tilley

Paramjitdev I
Michael Farr John Datton
Christine Adams Katherine Hopwood
lan Warren Jonathan Archer
Robin Alexander George Rivers
Rosemary Sporle Philip Steer
Sandra Gammage Deirdre South
Michael Norman Trevor Saunders
Stuart Eade Pamela Kucel
Paul O’Brien

Stephen Cartwright
Mark Irvin Karen Walker Satis
Martin Morgan i eee nedmore Fiona Griffths
David Atkins : Meat ack I Karen Harris-Vernon

: Nigel Malkin

Tina Mellor
Phi Water I

ili
NCSM)

Trevor Boreham
Scott Walters Sally Berry
Mehta (NCSM)

Team Support
Jacqueline Morris

Team Support
Maria P Nash

ASEAN EN TITAN

Team Support
Gilean Innes

sc SESSA TNE
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Network — Agency Network

neral Manager Com! gency

‘Adele Henderson

Team Secretary
Jackie Meylak
cRNA LETTE

Northern Engl: I ; : ( Managers
Phil Tumer : \ : I __ John H Jones

nage Te age et
: ger x1
Taleon Nested stephen Mekenna
Ross Donaghey __ Alison Donaldson
Louise By Lesley Wilson
John Brown Michael Stanway
Carol Heaps Nicholas Moriarty
Qi Caroline Richards
Frances Ritchie aioe ne
pa ue Philip Cooper
George Sinclair ee pontine
Terry Doherty Nios ard
Philip Allen
is X Roberts

Manager x 11°
Richard Smith
: ‘ Allan Bayfield
Timothy Austin — Paul Simmonds
Paul Smith I Mary Chong
Karen Wrangham Gerald Conran
Diana Wellard Michael Peden
Diane Hoyles Jack Kerswell
Duncan Curtis _ Elizabeth Peerless
Angela Hewitt Nicholas Lobar
Jayne Kaye Andrew Pitts
Beverly Hooper Michael Searle
I Ward (NCSM) _ Chris Woodbridge
(NCSM)

Tracey Laing
_ Edward Devine

Team Support * Joanne on M/L and being
Farida Iqbal Team Support covered by Mark Barker
: Jane Howell
Team Support ERLE ERI :
SEERA

Paula Carmichael
sc SESSA TNE
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Team Support
YWonne Burgher

{CAERLEON
Contact Centre Specialist
Qaig Bmer

_ Digital Campaign ManagerI
_ Nada Barmada Contract)

(Contract)

Affiliate & Partner ManagerI
___ Ashleigh Cotterill

Online Search Manager Digital Campaign Manager
__ Raymond Dunthome Maryana Thomas (Contract)I

Lidia Rotta

Hardick Shah
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Sales 32 xin post
36 roles (curently)

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Operations — Lead Team

Neil Ennis

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Operations Di
_ Mike Young

Operations - Security

Head of Security I
_ John Scott I

Security Team I
Managers X 2

Andy Hayward
lark Dinsdale

Investigation
ream Manager x 2
Judith Trotter
Paul Dawkins

ecurity Risk Ad
Richard M Griffin I

Security Analyst Cen
Helen Rose a Investigator x 17
a Dave Unit Raymond Grant
neni William MeClarin Investigation Cas Robert Daily
Sheila Prime Diane Matthews

"Stephen Bradshaw
Suzanne Winter

Robert Brown

Vacant Nicole Dummett

___ Brendan Palmer Colin Price
"Edwin Richards Jonathan Longman
Richard Graham Michael Wilcox
Peter Mitchell Gary Thomas
if Graham Brander
Lisa Allen
Steven Hales
: Paul Whitaker
Jason Collins bees Olatean
tasha Berard Devaccane
r Manager Adrian Morris
SSM we
Format Security I __ Alison Drake _ Vacancy
Advisor :
Tony Newman Sonen
Security Advisor Banking Systems
Christopher Knight ‘Support x3
— Tony Jeffery
Terry Crowther

Security Support
Christina Wood
__ Maureen Moors

Operations — Operational Efficiency

Operations Di:
I Mike Young

Modelling I
Manager

Change Manager I
Andrew Melluish

Change Manager
Michael A King

Manager X 3
Deborah R Brown
Garry Eastment
Alan Moore

Project Manager
David Church
Kevin McNally

1
;
:
\

Joanna Shooter-
Holt

Stock Distributiot
I Analyst Steve

Manager
drian Ryder

upp!
Change
Programme Cost

_ Model Analyst

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Operations — Supply

"Operational

Provisioning
Advisor

“Temp Vacant

Senior Stock
Account Advisor
‘Cheryl Wingfield

Compliance

3
Wholesale Cash
Inventory Advisor

Stock Analyst —
Dave G King

Inventory Advisor
X2

Graham Tiley

Clive Holmes

Advisor

Sales Manager
Payment Services
Martin Young's
Jason Maure
_ Mike Baker

Quality Auditor
john Stevenson

Fleet Auditor
Lee Magennis Tem

Stephen Johnson Inventory Support
_ Jonathan Bishop Xe

SIA Licensing ©

}— Advisor . Karen Payne
_ Marcia Bourne . John Rudd
Ann Fitton

Rebecca Portch

ies Stock Provisionin
Compliance ‘Team Support Advisor

‘Advisor X 2 Michael Cooper Jonathan Rogers
Paul Shields ARORA ATT

Laura Thomas

RetailCash I
Manager South

Retail Cash
Comollanen’ _ Manager North peer
pliance a
Manager Paul Duckworth
Project Manager i “AXPO. I
Dave Harcourt Change Process Richard Polson
i Analyst Keith Scudamore
Christine Barton Stephen Stenson Lynette Lawry

Steven Feather Christine Williams

. Wayne Barton 10X PA

Cash Systems Susan Minty Kiran Mashru

Manager Rosemary Watson Karen Hinett
Janet Mayor Lynda Fey

David Dixon Paul Bartlett
Mark Baker Shelly McGregor
Richard Connell Pauline Kyne

Advisor X 2 Naeem Din Maureen Barwin

Loma Evans Peter Spiller
Fiona Greatorax Mandy Crane
Tim McDonald
Michael Shaw
2XPO
TBA

SAARLAND
Principal Unit Manager Structure

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UNIT
_ MANAGERS I
- Birmingham
Cash
Darren Mullen
Birmingham
Coin
Jazz Chand

Manchester CIT
_ Bob Powner

.
MANAGERS I
Manchester
Victoria
Armstrong
Preston
Darren Dave Frank :
_ Fletcher(Temp) Newcastle
= Chester Derek Pelley
N Leeds

Trainers
Tracey Bond

PUM
_ Glasgow Unit
‘Chris McGinley

John Tennant
‘Aberdeen
Sandy Crombie
Edinburgh
Bill Meldrum

Belfast Unit
Mark Gibson
ae

Belfast CIT
Gerry Smyth
Belfast Cash

Birmingham —
Jessica Lloyd-
Davies
Stoke
Temp Vacant
Leicester
lan Lawton
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Principal Unit Manager Structure

PUM
Dartford CIT
ichard Crouch

PUM
Bristol CIT

I London East Unit
: Ryan O'Neill

Mark Homewood

L

ee

4 UNIT MANAGERS
UNIT MANAGERS Portsmouth
Hemel I Rob Dart
Chris Barton i I Poole
Guildford Paul Body Andy Garner Watts
Tom Jones Eastbourne I Reading
Oxford Neil Richardson j lan Woods
Mark Jarrett London Central Safenet
“Chris Parker I lan Wainwright

—

London East
Cash Centre
Michael Mutti
-ondon East CIT
Paul Singh

Kath Pitman,
Newton Abbot
Robert Saunders.
Swansea
Paul Norris.

Operations — Property Projects

Operations Di

Head Of

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Paul Kirk

Network cnetoe
Change
Phil Swai ae Manager x2 Manager x2
ela Alan Hudson Alan Kelso
ta Richard

Network
Cash Service Change Network
Strategy Advisors x11 Change
‘Nick Warwick Gary Advisors x11
Cunningham Karen Averiss
Wayne Fitch John Bourke
Lorraine Hall Stephen Clarke
Team Support Beverley Lumb Jacqueline
Stefan Wilenczye ‘Andrew Mills. Gissane
ee Elaine Paterson Martil Lovell
Brian Robinson Michael Monah
‘Sukhwinder Stuart Searle
Sidhu Cheryl Sitch

Sarah Williams.
Brendon Monks

Lorna Tatchell
Christine Cross

operational!
Project Advisor I

Della Latham
Roger Green

Brendan Monks
Om Sharma

Scheduling —
Advisor x3

Samantha Boyd
Mike Cooksey

Scheduling
Support x10
Christine
Randall
Yvonne Earp
Stephen Curtis
Alan Finlayson
Debbie
Handford
Michael Hingley
Janette Pring
Fiona Cepek
Harvinder

Central Admin I

Patricia Hull

Advisor x2

— Harold Jones.
_ Sharon
- Callaghan

Central Admin
Support x10
Tina Legge
Paul Howard
Amanda Linacre
Diane Austin
Hazel
Thompson
Susan Steward
Susan
Sambrook
Christine Kerry
Debra Else

fe
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Operations — Ops Control (Lead Team)

Senior Operat i
Managers: _ Senior Operatio i
Jill Kennedy I i Telephony I Gateway
aie : Mandy Jepson
Steve Beddoe ,

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Operations -Ops Control (Ops Managers Team)

Operations
Director —
Mike Young

Head of

Senior Operatio Senior Opera‘ Senior Operation
Manager Managers Managers Managers
Jill Kennedy _ Steve Beddoe ‘Adam Martin "Terry Howard

Operations. Operations Manager I

peratiole Mandy Brown
"Sheena Patience
canst "Operations Operations
Speen Specialist Specialist
pes Vacant Andrew Price

Jan Davis

Operations

Manager
v
Team Support canal
Vacant
A ERENT

It is important to note that the above structure is for reporting purposes only and the intention is to work
this structure in a matrix manner.
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Service Delivery

_ Operations Dir i
Mike Young

IT & Contact Centres Team

Dave Hulbert

30 roles

Cost Centre — 2541568
Blue —- Band 4
Sand - Band 2

Manager
__-ITServices
Mark Weaver

Manager

Manager
Web Operations
Sarah Piper

Web Service

Manager
ry Blackburn

Live Service %

Red — Band 3
Green - PO

Live Service

Hazel Nelson Manage! Advisor Bul
inch IT Servi Q Business usiness

60124125 : Business IT Eva Blasco ne I
Cs pipomerside Services 50135401 Continulty Gontinulty

Branch IT Advisor I
Phil Ashley
50124067

Branch IT Advisor
Antonio Jamasb
50124070

n Humphries
0124

—
Business IT ~
Advisor
Richard Benton

Business IT
Advisor
Mark Haldane
60124069

David Daly

_ Manager Contact I

Manager Conté
Centre Centre

Product IT
Advisor
David Wright

Advisor
Khalid Hadrami

Advisor

Steven Birch

Advisor
Rebecca
Goddard
_ 50124025

"a 0123980 ep i240se Live Service & Continuity
_ Branch IT Advisor I q Business Business
Shaun White Continuity Assistant
50124066 Advisor Julie Edgley
i Alistair Garrett 50124054

_ §0133531

Live Service
Business I
Continuity
Assistant

Emma Langfield
50123981

Advisor
Andrew Harley
50123985

Live Service &

Operations — Ops Control (Contracts & Planning)

Operations Di
Mike Young

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Equipment ManagerI
Barry Eastwood

Equipment
‘Advisor
Larena Walker

coment

Equipment
Advisor

Sue Thacker

Equipment
Assistant
Chris Edwards

Equipment Advisor
Cleta Rebelo

Equipment Advisor
Project Post
Julie Dowdy

CvIT Equipment _
Manager
Mark Holohan

Equipment
‘Support
Vacant

Equipment
‘Support
Margaret Marsh

oA SEE REL Cea

PT Equipment
‘Support
Vacant

PT Equipment
Support

Suzanne Murphy
ERAN

Equipment Advisor
Vacancy

Equipment Suppor
Rhina Brahmbhatt

LARA

Branch Inventory
Manager
Vacant

ATM Rollout I

Branch Inventory
Hi Advisor
Darren Kevis

ATM Rollout :
Assistant
Kevin Cox

Branch Inventory

‘ATM Rollo - Advisor
Assistant Kerry Friel
Graham

nchflower
Branch Inventory
— Advisor
Peter Catt

Branch Inventory

CvIT Equipment

Advisor I Support
David Wild Vacant
Managemen Management
Specialist Specialist

Management
Specialist Team Support

Andrew Jackson

Facilities Manager _
Leah Fenlon

Facilities Advisor
Bill Powrie

Varinder Kalsi

Advisor
Craig Skinner

Product Support

Advisor
Chris Sutton

Product Support. I
‘Advisor
Jane Adcock

Product Support I

Contract & Pros

"Support Manager
Liz Tuddenham

Telephony & Retail
Manager
Vacant

Telephony & Retail
Advisor

Manager
Dean Bush

"Product Support
I— ‘Advisor
Vacant

Product Support
Advisor
Jim Williams

COTATI

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Operations — Change &
IS (1 of 8)

Change & IS
Dave Smith

Product Manager

_ Kevin Lenihan Business

OBC Process &
b— Conformance
Senior

Ref Data Service

Change x 4 ———

Change Senior Chris Bean -— Manager f Data Change

Mark Knight Debbie Daisy Dean Turner t— pacttonet

(Temp) . stephen Port

Bev Hicdey
Andrea Harwood Publications TERE vis

Change Senior lef Data Systems OBC Process &
Practitioner Manager —— Conformance

Gary Parlour Matt Warren practitioner

Product Change

Configutation &
Senior x4

OBC Process &

I Michael Newcombe Publications Ref Data Service Conformance
Roger Wood Practitioner x4 Practitioner x2 ‘Support
Spencer Morse Tracy Cox Carole Spencer Ace aRE RENAE
Simon Rusbridge — ‘Steve Austin Paul Phillips _
Rob Fraser a ‘ADC Ref Data
Dave Andrews TS foe Principal
Ref Data Support gy Corbett
: x2
— — ‘Ann Cochrane ADC Ref Data
a ee ional PMO Deployment (Temp) Support x2
Andy Walch Kite Delaney cet Spycam : ee
Richard Walker _<eHNFANDS BER
Gareth Hall
 NBank & AP”
tL Practitioner

Gill Payne
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Operations — Change &
IS (2 of 8)

Head Of
Change &IS

Marketing
Card! Ayres

Project Team Mat

lan Oakley _Graham Bevan

Senior Ani
Fujitsu SP}

st

TRAE

Sele

Project Senior
Lara Burkitt (Temp)

Senior Business
‘Steve Rocklffe
Neill Boulton

ist Project Senior x 2
Win D°Cruz
Tom Basquille

Senior Business Ai
Paul Hawkins

Test Domain M
lan Senior

P MO Deployment Sen}
Gerry Hatter

ASE

ATT Practitioner
Lee Ashley

Analyst
Sharron Holness

Project Practitioner

ee Vacant ( Temp)

Analyst
Martin Rolfe

Test Practitioner x 2 3 P MO Deployment Analyst x2
Jon Thompson Project Practitioner Practitioner Andrew Perkins
Andy Fisher Teresa Nash Roger Hudson Brin Morgan

cA RA Ben Passmore LRAT TATRA
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Operations — Change &
IS (3 of 8)

Operations D

Mike Young I

‘d Contractor
‘Mark Burley : .

ns oe P & PMO Manager Te Domain Design Authority I Principal Analyst
Egan Darbon Fujitsu SP FulitsesP enior Chris Allen ~ Suzanne Pamell
Business Change P & PMO Senior Test Senior —
Senior x3 Fujitsu SP _ James Brett
L__ Vacant Practitioner
Gary Eliner Analyst x6
Victoria Gray Julie Turnock
Ray Walker
Neil Crowther
Senior Aa CRP Debbie Longmate
Lorraine Hall Test Practitioner Jacqui Cave
: Project Role
Business Change ‘Raecis
Practitioner x3 .
— ‘Alan Orpe
Sarah Lambert

Martin Drake

Practitioner
Terty Anderson

Practitioner
Analyst x 2
Karen White
Adam Taylor

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Operations — Change &
IS (4 of 8)

Infrastructure
Project Manager

MI Project Principal
Peter Jones.

‘est Domain Mar
Linda Austin

Project Senior

Anne Clark Nick Lewis

_ Tim Batterbee

SAAT
Project Senior I
(Infrastructure)
Keith Hall

Senior Business
lan Wilson

Test Senior
— Michele Gilliver

Business Analyst
Senior x2

Julie Dart
Chris Bush

Paula Wooley
Michele Storey
Linsey Wright

Business Analyst Practiti
Paul Jepson
Angela Carter
Simon Southey-Davis
2x Vacancies

Practitioner
Tony Baines
Operations — Change &
IS (5 of 8)

Mike Young

Operations Dire

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& Integration I
Manager

wy

Change Capability
Planning Senior
Vacant

erformance
Reporting
Manager

Debbie Wilenczyc

Temy

Business Planning
Practitioner

Alec Ward Steve Redgers
SENTERO

Workforce
Planning Senior
Alison Haskell

& Standards
Manager

Improvement x 2
Helen Mapperson

Metrics
Practitioner

‘Senaade a

Management
Framework
&Assurance

Manager
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Operations — Change &
IS (6 of 8)
" Technical
Design Authority ie Fujitsu SP.

Senior x 5
 Saunder Narayan
Michael Gallagher

Bob Booth

IT Training
Manager

Security Incident Sieg

Practitioner mers bs Alina Lingard 7
Alan Simpson Pricer &Stakeholder Mgt

Practitioner

Sanjay Patel
Sarah Danvill ney

IT Trainers x
Chris Ison
Scott Degg
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Operations — Change & IS
(7 of 8)

Operations Dit ed

Operational
Baseline
Practitioner
Malcolm Round

Change Control

Product Change Document
Practitioner Management M
Paul Martin Practitioner ae
Mandy Leader

oman
Document
Librarian

Andrew Hamilton

Operations —
Change & IS
(8 of 8)

Operations Dire
Mike Young

Business
Partner Sales

Tim Connold

Business
Solutions Manag}
x2
Warren Dare
Vacancy

Web Content
Practitioner
Mark Cunningham

Personal Assistant
Bev Hodis

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Marketing — Telephony Services

Development
Analyst
__ Steve Lambert

Product
Specification

_ Analyst - Telecom:

__ Veronique Durand

Team Support
Mary Francis

Proposi
Manager
Retention

Telecoms product
I___Technical Analyst
- Suzanne Gleaden

Proposition Mgr
- Telecoms

‘elephony
Customer
- Lifecycle Manager
Vacant

[LNT

_ Customer Fraud &
Debt

Jayne Savage

New Product —

- Development Mgr
- Telecoms

Jeremy Woodrow

DQ Proposition

I___ Acquisition
Manager

Clare Tetle’

Proposition Mgr
= Telecoms

Telecoms

Vicky Hampshire
(mat)
ichael Hampshire

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Marketing — Mails and Retail Services

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Manager —

ParcelForce &

Packets

oduct Manager LI
Kim Lindsay

duct Manager L}
‘Sophie Greenhill

CRT

Team Support
(Shared with
Government)
Carole

Product Mana
Retail Services I
"Simon Winter

eni
Proposition

Development

Manager - Mails

Marketing —

Financial Services

Team Support
Vacant

SARE

pie

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aon
_ Product Manager
: Bureau x2
Vivien Eden
Eddie Jarman

Produ
Travel Insurance
Rachel Webb

Manager —
Banking

Account Manager Banking Product I
Bill Payment x 3 Manager

Kevin Corrigan Self Service x2

‘ Jane Pine Phil Bowdery

Proposition
Development
Manager Payment
Services x 2
lain Gilbert
Michael Birchall

Money Gram,
Postal Orders &
Gift Vouchers

nt Manag Account Manager

I I Partner Banks x3
Payment Services
Ce Kerry Wedlock
Mark Joyce Steven White

Kevin Meredith
_ Robert McCloy

I _ Account Manager
"Pricing &Tenders_ Commercial
"Analyst Payment Banking x2
Services x2 ) Michael Brown
Gregg Lewis __ Dave Johnson
Paul Morris p

Account Manager
NSI x2
b Vacant
Angie Wood (temp)

Product Delivery
Manager POFS x2
David Leyshon
Mark Kearnes

Bol
__ Loona Hazarika

CIT team transferred
to Operations from 2
July
Marketing — Government Services

Government —
Services
Marketing

Product Manager
Card Account
_ Caroline Hilton

Product Man
Motoring
ries Brown

TRATES

Account Manager

JPM
__ David Nelson

Product’ Manager }

ID Cards

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Marketing Services

Database & Gi
statistical
Analysis

Market &
Customer
__ Analysis

Manager

Comms

Partner
Media, Brand &

Monitoring &
Analysis Mgr

Manager
_ Financial Services
foemeee x:
“oRaeaNoaaRNANCEE I._ Genevieve Gouldon’ Victoria Smith
Formats Manager Mark Beckwith ___ Katie Blanks 7A
Richard Lock Neil Perry Me Insight Business
__ Nina Trueman fp Partner Mails

&Location
Planning Expert x
5

— People and
} Performance

Financial Services

jamantha Weston

RESIS SONIA Claire Rainey
RSTRNT i ‘Specification Papen,
Senior Manager Analyst —_ . ~
I___ Market IntelligenceI iki Services ree bil
Lexi Airey ‘peat — “eas — atneneg
"Reta Sandards) ae: © Marcomms. Services Ghannels 32
a t— Analyst Database Anal Manager
~ 1 se Analyst 9g \
SA Stewart Powell Bs exon — Mails/Gov't Shaendel Taylor
MIC] Manager x4 © — — 7 i Services RCNA NLT
Phil Weaver Branch Support I Insight Business I
[+ Gary Sheen I Analyst Partner Telephony’
Chrysanthy PispinisI Vacant Ruth Buchanan

Ali Goldstein

b— Marketing ‘Managent
—— _ Technical Analyst _,, Manager Business Product
MICI Analyst x3. I Isabella Mann —
Stuart Lioyd s ee
Robert Willams “ me Brand IP and _
Chris Fenner Formats Analyst _ Media Manager x2
I x2 I _Lisa Kirsch (mat)
Steve Burton Caroline Cook

oe a (cover)
Segmentation oer _ Lisa Clydesdale
Manager x2 _ Digital & New —
Mark Hirst I_I Media Analyst

Colin Rolfe PTS

Assistant ManagerI
— x2

Steve Crowhurst

Macro-economics
Manager

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Finance — Cash, Accounting, Reporting & Projects

ie Finance Director

.

_ Peter Corbett

ob

Head of Accou
Reporting &
"Stephen Hirst

Team Support
Debbie Sharman

Senior Plannine
: Manager
"Gill Donnelly I _ Louise Fairhurst

Funding
ith Pearson

~ eames
Reporting Advisor
Funke Akinfe

rR ERR RRC

Accounting ManagI
LizLee

Finance Modeller
Bernard Knapp

Accounting Advis
‘Agnes McGeechen
Ailsa Young
Jackie Crawford
Finance - BPs

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Lorraine Finnie

Payment
Elana Flasher

To

I___ Finance Analyst
Vacant

Financial Services
been Specialist
_ Tracey Mulholland

Specialist
Terence Pendred

Mails & Postshop
Karen Gordon/
Maria Chong

Finance Analys
ting Servi
We Gregson

Manager
srown Network

‘Analyst DMB Area
Steve Etherington

Analyst DMB Area
Janice Tonks

Reporting Advisor}
Sheena Jones
Ashley Hall

Senior Analyst Mul
James Driver

‘Analyst Multiples I
John McGeechan

Senior Analyst I
Franchised
Network x4
Swan Bhamra
Karen Deykin
Julie Warnock
Mick Graham

Technical
Audrey Watt

Manager —
Agents Pay

Finance Anal
Network
Relationship
Liz McKinstry
Doug Reilley

"Finance Analyst x3

Finance Analyst
Steve Saunders
Deborah Holmes.

Bruce Tann
Paul Barnett
Shailesh Patel

Finance Analyst x
3

Hywel Jenkins
Lorraine Garvey
Tom South
Finance — P&BA

improvement & I
Liaison Analyst

Current Agents.
_ Debt Manager
Shirley Foster

Conformance I
Manager

Admin Team
(9.9FTE)
Vicky Wilmott Admin Team (10.21
Ann Wilde Debbie Brough
Rob Atkinson Glenis Devlin
Margaret Baston Kish Brown
Mark Longden ‘Andrew Moore
Jane Graham Paul Kellett
‘Sue Longmore Carol Hudson
Robert Needham

Jayne Cutts
Dawn Shaw (pt)
Jane Gambles (pt)

Richard Breeze
Pauline Slater (pt)
Julie Jones (pt)

Former Agents
Debt Manager I
Paul Dann

Admin Team

Admin Team (6 (9FTE)
FTE) Jackie Whitman
Jenny Smith Martyn Mitchell
Ann Bailey Pat Davies
Dave Lancashire Clive Burton
Phil Russell Dawn Wall
Phil Herrett Zoe Topham

Trish Cox (pt)

Annie Burt
Caroline Bramley

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Improvement & I

Liaison Analyst

Bill Payment /
Manager
Michelle Stevens

Admin Team (6 FTE)
Sally Gilthorpe
Vacancy
Sally Ann Provines
Maureen Corry
Sandra Daykin

ebeter

Admin Team
(8.8FTE)
Jenny Flaherty
Susan Wardle
Stuart Hayes
Neil Page
Debra Parker
Phil Brooks
Clive Bowyer
Janet Rogers
Julie Allen (pt)

Hn me

‘Admin Team
(9.8FTE)
Denise Power
Lynn Rawson
Ryan Skidmore
Jill Southern
Carole Jarvis
Kay Dolby
Allison Walton
Phil Elliott
Gill Handbury
Dawn Shaw (pt)
Lesley Cook
Antony Boyd
Chantel Hird (PT)
‘Andy Dart (PT)

Lottery Manage!
Paul Smith

Admin Team
(6.8FTE)
John Day

Neil Thomeycroft

‘Ann Coleman
Mick Johnson
‘Anne Heath (pt)
Peter Jackson

Karen Cooper

nise Mitchell

Bill Payment Non
"AP Manager
imothy Mather

Admin Team
(5.8FTE)
Jane Wilkes
Chantal Jeusette
Wendy Smith
Tracy Middleton
Angela Pearson
Sue Stone (pt)
Finance — P&BA

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Financial Services
iy Manager _ Mark Wood

Admin Team
(9FTE)
Anne Kane
Joan Rhodes

Admin Team
(5.8FTE)

Cathy Lee

Jeff Hammond Mik Russel
David Crompton: Michala Millington

Helen Clarke Linda Wright

ie een I .) Andy Pearson

Julie Farenden (pt
‘Sue Dorricott (pt) So Beles (0)
Vacancy Coe

(14FTE)
2 Manager Gill Hoyland
Admin Team Judy Sambreok
Carol Williams
(SF TE) Andrea Thompson
Helen Baldwin Admin Team Mick Nadin
Tony Kane
ests pool (FTE) Kath Fearn
: Nicola Sanderson Paul Whitworth
Pa Ae ae Cp Linda Cooper Ken Hurst
Lynne Taylor Janette Smith
Lesley Tipper Lorraine Hallas
Sue Lincoin Dawn Bramley (pt)

Eleanor Kimberley

"Banking Manager
"Susan Oxley

x
Banking
Pat Woodhouse
Marilyn Eliott
Chery! Woodward (
Marie Nicolson
Janet Jones (PT)

_ Cashier Manager I
Chris Lake

Elaine Gill
Denise Fletcher
Rachel Hemingway

MOP 2 Manager
Tracy Torinesi

Admin Team

Alison Redihough

Admin Team
(7.8FTE)
Chris Pick
Barrie Hopkinson
Judi Irish
‘Sue Walton
Graham Hawkins
Maureen G-Randall

"MOP 1 Manager
I Debbie Bradiey

‘Admin Team
(7FTE)
Debbie Gratton
Sarah Haywood
Joe Else
David Watson
Claire Walker (pt)
Suzanne Edwards
(pt)

_ Sandra Bayliss

Admin Team (12.1
Anne Barber
Malcolm Calvert
Leonie Gordon
Paul Welsby
Avis Bell

Karen Parmley (pt)

Stuart Evison
Mark Thompson

Maureen Lynne (PT)
Karen Parmley (pt)
Tracy Stevens (pt)
Dianne Pollard (pt)

‘Ann Andrews (pt)
Merrill Allsop(pt)
Joyce Wilkinson (pt

5

)

_ POLFS&Co

Jane Smith

‘Systems Admin
Mark Wardle

SSN ETT

Reporting Admin
Janet Mitchell

a MRE
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Compliance Team — July 2008

aint
Team Secretary Competencs
Karima Karger Manager
oria Noble
A AERA m

Team Support I
Vacant

I Audit Process &
__ Change Specialist

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‘COW nausea

‘anwar
eet Pe

van Quin

Pri Craig

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Strategy

‘trategy Directo
‘Sue Whalley

lead of Strai
Planning
imon Whale