POL00052222 - Email from John Longman to Phil Taylor Re: WS for West Byfleet HSH calls.

Evidence on official site

POL00052222

POL00052222
John Longman To: Phil TaylorePOSTOFFICE GRO
12/08/2009 12:10 Subject: Fw: WS for West Byfleet HSH calls
Phil
FYI.
I have requested timescales for collating this data.
Regards,
Jon Longman
Security Advisor,
Post Office Ltd, National Seaurity Team
[21 OFFICE ADDRESS. Post Office investigation Dept, Watford MLO, Ascot Road, Watford, WD18 BAA
LAND LINE PHONE: Spread the nal "
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‘ FA none dpeVine!t

Confidential information: This e-mail message is for the sole use of the intended recipient (5) and may contain

confidential and privileged information. Any unauthorised review, use, disclosure oF distribution is prohibited.

If you are not the intended recipient, plea se contact me by reply e-maitand destroy all copies of the original message.
?? Please consider the environment before printing this e-rnalt

~~~ Forwarded by John Longman/e/POSTOFFICE on 12/08/2009 12:09 —---

Dave Posnett To: John Longman/e/POSTOFFICE¢

11/08/2009 15: cet
08/2009 15:58 Subject: Fw: WS for West Byfleet HSH calls

John,

I've expanded on the email below (red text).
There is a choice re Helpdesk call data, so it's not £1880 and £630, it's £1880 or £630.
I've asked Penny not to arrange a formal quote yet - don't want to give her more work that could end

up being a waste of time.
Hopefully this will give Legal and Defence something to debate for now, but bear in mind the costs are

approximate until/if a formal quote is arranged.

Rgds,
Dave.

---~- Forwarded by Dave Posneit/e/POSTOFFICE on 11/08/2009 15:47 --—-

Dave
An approximate estimate for this work is:-

ARQs = £13,400 (this represents the txn log data, to be analysed by
Defence expert)
POL00052222
POL00052222

Helpdesk Calls - individual breakdown = £1880 (ie specific details of each and every call)
~ call-type breakdown = £630 (ie a summary; 10 helpdesk calls, 20 printer calls, etc)

Do you want me to arrange for a formal estimate?

Kind regards
Penny

Penny Thomas
Security Analyst, Customer Services

Fujitsu Services Retail & Royal Mail Group Account
Lovelace Road, Bracknell, Berks RG12 8SN

Te &
Mob:
Fax:
E-Mail: {=

Web: hits T/uiciulisu.com

Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London W1U 3BW.

This E-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be
privileged. Fujitsu Services does not guarantee that this E-mail has not been intercepted and amended or that it is
virus-free.

From: dave.posnett(_
Sent: 11 August 2009 13:26

To: Thomas Penny

Subject: Fw: WS for West Byfleet HSH calls

Penny,

I've found an audit trail (start from the bottom).
Hope this assists.

Rgds,
Dave.

~~ Forwarded by Dave Posnett/e/POSTOFFICE on 11/08/2009 13:18
“Dunks Andy"

To: <john.Jongmant

"Gallacher Kirsty"

24/06 9 07:17 -
6/2009 07: Subject. RE: FW: WS for West Byfleet HSH calls

Ok John,
Will add this to the statement and get it posted to Dave ASAP...

Andy

Sent: 23 June 2009 23:07
To: Dunks Andy
Subject: Re: FW: WS for West Byfleet HSH calls

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POL00052222

andy

Lets run with the statement as it is. If the defence do want details of
the

107 calls then a further statement will be needed at a later stage.
Maybe you could add in your statement that the total calls only work
out at 3 -

4 a month over the time period and this is not a high amount for a PO.

John

~--- Forwarded by Dave Posnette/POSTOFFICE on 11/08/2009 13:17 -—-
‘Dunks Andy"

To:

<john.longmart2:
<dave.posnett

22/06/2009 16:12

John,

107 calls may seem a lot but that only equates to approximately 3-4
calls a month over the time frame. To add the information you want is
going to take 1 to 2 days of uninterrupted work to complete. So to get
it completed by the 26th June is not impossible it would be cutting it
fine as we had not factored this in to the time scales of the original
request.

If you need the extra detail I will enquire about when we can get this
to you..

Andy Dunks

Security Team

Royal Mail Group Account

Fujitsu Services

4th Floor. Lovelace Road. Bracknell. Berkshire. RG12 8SN

Tel: £
E-mail
Web: http://uk.fujitsu.com

Sent: 22 June 2009 15:42
" Dunks Andy

Cc: dave.posnetti,
Subject: Re: WS for West Byfleet HSH calls

Andy

The statement is fine but the mention of 107 calls will no doubt
interest the defence barrister. If possible could you include in the
statement a breakdown of the calls to cover time/date/nature of call.
If we don't include it now the defence will only request this
information later.

John

POL00052222
POL00052222

~--- Forwarded by Dave Posnett/e/POSTOFFICE on 11/08/2009 13:16 -----

Dave Posnett _
To: "Dunks Andy’ {7
ce: John Longmanle!POSTOFFICE@”""" GRO I

Subject: Re: WS for West Byfleet HSH cailsLink

2106/2009 13:55

Andy,

Statement looks fine to me, though I've copied Jon Longman (Officer In Case) for his info. My only
query would be that the log of 107 calls may need to be produced as evidence or be disclosed as
unused material. If produced as evidence then it could be incorporated in your statement now or
produced in a ‘further to’ statement later. I'll let John comment on this though, as the court may be

happy as it is.

John,
Can you give Andy the green light and/or comment on my thoughts above.

Regards,

Dave Posnett

"Dunks Andy

To: <dave.posn

cc:

22/06/2009 13:22 Subject: WS for West Byfleet HSH calls

Hi Dave,
Please have a look at the attached WS for West Byfleet HSH calls logged. Can you let me know if this
is ok and I will print/sign and post it to you..

Andy Dunks