POL00056417 - Lynette Hutchings Case Study : Record of Taped Interview of Lynette Hutchings dated 20/04/2011

Evidence on official site

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Record of Taped Interview

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Record of Taped Interview Summary

Full Taped Interview Transcript (delete as applicable)
Person interviewed: LYNETTE JANE HUTCHINGS (LH) ExribicNe: CDG] SZ
Place of Interview: CONFERENCE ROOM - EASTLEIGH HANTS I Number of pages: 20 i

GRO

Signature of interviewer producing record

Date of Interview: 20.4.11 Time commenced: 11.23
Tape reference no.: 073451 Time concluded: 12.07
Duration of Interview: 44 MINUTES

Interviewing Officers: GRAHAM BRANDER (GB) GARY THOMAS (GT)

Other persons present: IZZY HOGG (IH) - SOLICITOR

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Voice identification of everyone present and the nature of the enquiry

explained. Permission to tape record given.

3.00 LH cautioned and reminded of legal rights. LH confirmed her Solicitor
explained the caution. LH told (1) she is not under arrest, (2) is free to
leave, (3) is entitled to legal representation and advice including the right
to speak with a Solicitor and (4) is entitled to read the Police and
Criminal Evidence Act 1984 Codes of Practice setting out the rules and
tights governing the conduct of this interview. Form GS001 completed

and signed - Solicitor present.

5.40 The Royal Mail Employee Rights to a Friend at an interview or search

form GS003 completed and signed. Offer of friend - friend declined.

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7.40 - LH was interview regarding an audit short of £10,814.83 anda
prepared statement was read out:-
8.40 IH I am Lynette Hutchings, this statement is my version of events and I

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have asked my Solicitor to write it down. We migrated to Horizon on line
in approximately May/June 2010. At the time of migration all accounts
balanced. Ever since we have been with HOL the balances have been
wrong. When I talk about we, I also refer to my husband who assists
me in the Post Office. At no stage have we stolen money from the Post
Office nor are we aware of making mistakes in our day to operation of
the system. Because of this we always believed that incorrect balances
would be sorted out through transaction corrections. When I altered the
cash declarations this was not done in order to create a financial gain for
myself or a loss to the Post Office. I genuinely believed that there was
no loss and that the balances would be corrected in the fullness of time.
The only reason the cash declarations were altered was to enable me to
operate the Post Office. I am unable to explain why the balances are
incorrect but would give examples of some of the difficulties as follows:-
the helpline was difficult to access and unreliable, secure stock created
unexplained discrepancies on a weekly basis. The screen on the stock
unit needed recalibrating on occasions due to the cursor sticking. The
back office printer was replaced because it was unreliable. The small
counter printers stuck and not produced expected receipts, one monitor
crashed and the power pack had to be replaced. Only myself and my
husband work in the Post Office. My log in code is LHU and my
husband's was SHU. We only ever used our own log ins and did not

know each other's passwords. I did not sign any trading statements. At

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no time did I act dishonestly and that’s been signed by Lynette and
— —I—dated with today's-date. -

10.48 GB Just going down it says that you migrated to Horizon on Line May/June
2010 and at the time of the migration all the accounts balanced but
shortly before, I found out you actually migrated on the 5" July 2010 so
that’s now the date we've established for when you migrated to Horizon

on line so are you saying up until the 5" July that the accounts always

balanced?
LH No comment.
GB Right so pretty much the prepared statement’s saying you were aware

of discrepancies in your accounts and it seems to me that you were
inflating the cash to hide these discrepancies, is that correct?

LH No comment.

GB Ok and it was your belief that you were doing that because you felt that
transaction corrections would be issued to you in respect of those
discrepancies; is that correct?

LH No comment.

11°58 GB Ok did you actually declare the discrepancies on your monthly branch
trading account?

> I LH No comment.

GB Ok. If you did declare them on your branch trading statement what do

you think would have happened?

LH No comment.

GB Are you contractually required to repay all losses with immediate effect?
LH No comment.

GB Ok had you had actually declared those losses on the account, do you

think that the Post Office would have asked you to have made good

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those losses straight away?

LH _.__]_No comment. a

GB Ok when these losses started to occur, were you in a position to repay
those losses at that time.

LH No comment.

GB If you're not declaring the losses, how do you expect the Post Office to
know the branch is short

LH No comment.

GB Because obviously if you make an error along the lines of the 2

additional errors that are outstanding in what we call the ‘late account’
these relate to where the cheques that you've taken in the branch, and
I'm saying you, which could be, you could be your husband, so I'm using
‘you’ as a general term, the cheques that you've taken at the branch, the
£1500 one was actually remitted out twice so obviously that's given you
an extra £1500 worth of credit so that's obviously an error which the
Post Office are aware of and obviously you'll now receive a charge for

that £1,501 do you understand that?

LH No comment.
13.23 GB But if you're not telling the Post Office or doing something that’s an
error, how do the Post Office know that you're actually short?
LH No comment.
GB Ok. You say that you always used your own log ons and your password,

I've not been to Rowlands Castle Post Office, are you able to tell me how
many counter serving positions there are?

LH No comment.

GB Ok so you say you used your own log ons and you didn’t know each

others passwords, would you always log off or apply the temporary lock

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when not serving?

LH No comment.

GB Ok and you're saying it’s just yourself and your husband worked so at
any time that you've been Sub-Postmistress, have you ever employed
any other staff albeit for just like a casual basis?

LH, No comment.

GB Ok ‘cos what I’m trying to do is obviously you've got, with those errors
we've got an amount of nearly £11,000 £10,814.83 missing, what I’m
trying to ascertain is I believe somebody's stolen that money and what
I'm trying to ascertain is who's responsible so if it's not you responsible it
would help me if I knew for absolute certainty whether there was
anyone else other than you or your husband who worked there during
your time as Post Mistress?

LH No comment. ;

GB Ok so it says in your prepared statement that your husband would assist
you. In what capacity, was it just serving customers or what else would

he do in the Post Office?

LH No comment.
14.59 GB Who dealt with the end of day cash declarations?
LH No comment.
GB Assuming that you would play a part in doing the cash declarations; did

you actually fully count all the money in the branch each day?

LH No comment.

GB Ok. When you actually did your cash declarations, other than when
completing a branch trading statement, did you declare the true amount
of cash you've had in the branch or did you actually inflate it to hide

what was currently short?

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LH No comment.
GB _I-_Ok.did you_only_inflate the cash to hide a shortage when you complete
the branch trading statement?
LH No comment.
GB Ok so who would actually complete the monthly balance at the branch?
LH No comment.
GB Did your husband assist in any way with that at all?
LH No comment.
GB Did he assist in any way with doing the daily cash declarations?
LH No comment.
15.56 GB What days is the Post Office open
LH No comment.
GB Ok did you work every day and hour it was open at the Post Office?
LH No comment.
GB Did you have a specific day off?
LH No comment.
GB Did you have any day off?
LH No comment.
GB And what about your husband what days and hours did he work there?
LH No comment.

16.26 GT In respect Lynette of obviously answering all the questions going no
comment obviously that’s your right to do so, you've taken advice from
your Solicitor, do you think this is going to be actually assisting the Post
Office going forward if you are the innocent party in what you're trying
to suggest here?

LH No comment.
17.07 GT In respect of the equipment you talked about in the, or the equipment is

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talked about in the prepared statement about some various pieces of
_ equipment being swapped out etc when obviously faults-eccuras-they— -
do in equipment, can you confirm if any equipment was ever swapped

out prior to Horizon on Line or is only since you've brought in Horizon

on Line?
LH No comment.
17.30 GT Ok in respect of the migration on the 5" July, could we confirm then

that on the 5" July you were happy at the migration that all the cash
and stock were correct at that time?

LH No comment.

GT Ok if you have transferred over to online and let's say hypothetically on
the first occasion, whether that be in day one, week one a month later
or whatever, the first occasion that you discovered there was a
discrepancy, did you not consider to actually show the discrepancy as
you would have genuinely prior to Horizon on Line, what made you
make the inflation on that very first occasion then as shortage?

LH No comment.

GT Would you have inflated previously prior to Horizon on Line figures if
there was a discrepancy or would you have actually shown correct
balances at that time as well?

LH No comment.

GT Have you ever had transactional corrections come back over the number

of years that you've actually been in the Post Office as the Post

Mistress?
LH No comment.
18.38 GT The reason I ask that is because obviously if you had had genuine

transactional corrections come back at the time of transferring over to

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Horizon on Line, ! put it to you that you wouldn't have known whether
—__——Ithere was a genuine transaction that was likely to have come back-so—
let's say hypothetically you had a £200 shortage and you showed a
£200 shortage, it’s possible that transaction correction could have come
back had you shown that, is that not correct?

LH No comment.

GT Ok in respect of obviously we have Izzy today and you have prepared a
statement etc, is there any reason I could ask you why you have actually
got Izzy Hogg as your Solicitor and not somebody from (indistinct) do
you not have any solicitors locally?

LH No comment.

19.34 GB This is a cash declaration taken at 17.45 on the 16" March 2011 and it
showed a total ammount of 29.572.20, I'm just going to show you that
cash declaration there now for you and Izzy to take a look at and 16"
March was the last branch trading statement completed at Rowlands
Castle prior to the audit on the 30" March. Now it’s my understanding
that the Post Office would close at 17.30 is that correct?

LH No comment.

GB So we've got a cash declaration done at 17.45 and it shows
£29,572.20p. now later on that day when that was actually entered, it
actually did show a, so what I'm doing now is again a print out that was
sent to me by the auditors that went out to the branch on the day, this
is what we call an Event Log Balancing and again all this does it just like
identify the amounts that have been declared in respect of cash and
stock on the system so on, let me just try and find that. Ok so 17.45
yeah we got another amount declared and then at 17.53 same amount

is being declared and then at 17.54 on 16" March, this is all user name

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LHU001 and I think you confirmed in your prepared statement that was
a ______.__I your user name, it showed a discrepancy of £11,714.15p. Ok can you
give me any explanation as to why it was showing that sort of
discrepancy at that time?

LH No comment.

21.40 GB Ok and in your prepared statement you said you were aware of these
discrepancies and you, I think it's saying it’s in the cash. A bit further on
that day and again as I say this is when you are doing your end of
month branch trading statement, at 17.57 that day you declared a cash
for £41,286.35 which is an increase of pretty much the discrepancy of
£11,700 so obviously if you're short you should declare it and then
obviously if you're saying you were going to actually make it good by
cash you should put that amount of cash in shouldn't you?

LH No comment.

22.35 GB As per your contract well you always ‘et the option obviously to actually
settle it by cheque or settle it centrally, are you aware of those options?
LH No comment.

GB Ok but on this it’s saying that you've obviously declared £29,572.20,
there was a discrepancy in account of £11,714.15p then later on at
17.57 increased the cash by that discrepancy of £41,286.35p, did you
actually put that amount of money into the Post Office till?

LH No comment.

GB Ok now after that amounts been declared, you then get a compensatory
surplus discrepancy of £11,714.15 so your original negative discrepancy
declared would then be balanced out by the surplus you've declared by

keying in a cash figure of £11,700.00 greater than what you've cashed

in at 17, sorry what you'd entered at 17.45 so when you declared the

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cash and it was out how did you actually, what did you do on the

— -Horizon system to make it show a balance?

LH No comment.

GB Because let me have a look at the branch trading statement for 16"
March. Right ok I've got a large selection of branch trading statements
here which I have briefly referred to with this solicitor earlier and these
trading statements, I don’t propose to go through all of them but they
actually run from 11" of the 10" 2006 up until the last completed
branch trading statement 16" March 2011 so on the branch trading
statement ending 16" March 2011, the actual discrepancy shown is
Zero so I'm just going to show you that document there and you can see
at the bottom there's no discrepancy. Can you explain to me why you
didn't actually show the £11,000 discrepancy?

LH No comment.

24.55 GB Which would have obviously then alerted the Post Office and then they
would have sought to get the money made good in the same fashion
that had they have issued you a transaction correction?

LH No comment.

GB Ok. Did you not declare it because you knew the Post Office were going
to ask you to make it good and you weren't in a position to make it good
at that time?

LH No comment.

25.23 GT Can I just come in and ask then in respect of the Horizon on Line
transfer over in the July, obviously the trading statement that you
referred to there was one of March time wasn't it and obviously we
believe there to be an £11,714.00 discrepancy at that time. Can I ask

you if when you went over to Horizon on Line if it was suddenly in the

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very first month that that £11,700 discrepancy occurred or was it a
build-up-of_let's-say 1,000_in-month one, 2,000 in monthtwo, by =
Christmas it was up to 7,000 by the March it was 11, was it a small

build up or I mean you know this would help us greatly here to know if it

was a one off lump sum or whether it was a slow build up of slow

losses?
LH No comment.
26.11 GB Right just going back to the cash declarations I referred to on the 16"

March and I showed you the cash declaration for £29,572.20, the
auditors recovered quite a number of cash declarations slips but for
some reason they didn’t have one for the amount of £41,286.35, can

you think of any reason why that cash declaration slip wasn’t there?

LH No comment.

GT Ok would it have been destroyed on purpose?

LH No comment.

GT Is there a reason why it wouldn't be with all the other cash declarations?
LH No comment.

GB Right well that last cash declaration done on the 16" March before the

system was (indistinct) was the one for the 41,200 so I'm just going to,
on this, this overnight cash holding breakdown which you've got in front
of you there which I supplied your Solicitor with a copy with, I’m just
going to be referring to that now.

GT There's no specific reason why the cash declaration for the £41,000
shouldn't be in the office though was there?

LH No comment.

27.27 GB Ok this schedule details a breakdown of the amount of cash declared on

the final declaration made at the office before the horizon system

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28.16

29.21

esos

LH
GB

LH
GB

(indistinct) overnight and it runs from the 7" April 2010 and it goes up
Itothe 6" of the 4" 2011 but I'm only interested.-in-the-figures-up-to-the— -
30" March 2011 which was the date you were suspended. Now just to,
as I say I've explained to your Solicitor but just so we can cover what this
schedule means. Obviously we've got a date, self explanation, on the
Collections column, the actual amount against the date was the actual
day that a cash remittance was actually collected from you branch, does
that make sense?
No comment.
Ok and then where it says ‘Cash in pouches’ that's the day that it was
actually remitted out of the horizon system so if we look at like the first
time we've got some figures in there so on the 12" April that’s
suggesting, or not suggesting it's saying that on the 12" April somebody
at Rowlands Castle Post Office has remitted out £16,000 in cash on
Horizon and then the next day on the 13" April that's collected and
when the Collection Officer will swipe his card that will be cleared off
Horizon. If we look a bit further down to the 27" of the 4", we haven't
got a cash in pouch slip for that £2,000 we've just got a collection for
£2,000 so what that tells me is the fact that £2,000 would have been
remitted out and collected on the same day i.e the 72th of the 4" 2010
ok does that make sense?
No comment.
So back to the 16" March which I think the second to last page we'll see
the actual, sorry let me explain the following figures is just a breakdown
of the actual denomination of notes that were declared so obviously
50's, 20's unusable notes and obviously a total for that amount declared,

does that actually make sense that schedule?

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LH No comment.
30.05 4GB Right so on 16" march we see the_total_figure_is_£41,286.00_which_was—
the last cash declaration made that evening. Now on the cash
declaration that you made at 17.45, the total amount is £29,572.20 and
if we look, showing you that cash declaration slip again, if you look at the
amount in the £50 notes you'll see it says £100, can you see that there
but if we actually look at the amount of the £50 notes on the 16" March
in relation to the £41,286.00 cash declaration done afterwards.
GT That's £50 yes.
GB You'll see that the figure’s £11,800 which is obviously £11,700 greater
than the £100 you declared at 17.45 so was that how much the cash
was out at that time?
LH No comment.
GB There was a £1000 stock issue so that would suggest to me that the
cash, allowing for the 2 cheque remittance errors I talked about would
have been round about that amount out at that time so is that how you
inflated the cash over a period of time when you had discrepancies by
inflating the £50 notes?
LH LH
31.47 GT \s it fair to say that between closing when this cash declaration with the

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LH

29,000 at 17.45 hours obviously we believe you close the Post Office at
17.30 so at this cash declaration at 17.45 and then the subsequent one
that was inflated by £11,700 off the top of my head I think was about

17.57, 17.56 a few minutes later, would it be fair to say that you hadn't

taken a, or you hadn't had another customer in that would have brought
you £11,700 of £50 notes?

No comment.

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34.00

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LH
GB

LH
GB

GB

I mean you know that's the question if it’s gone from £100 to £11,700, I
I__think it would suggest as you've put in your_prepared.statement_that.
that was the way that you have possibly on this particular trading
statement inflated your trading statement to show the correct balance
by inflating the figures by 11,700 and it wasn’t due to a customer is that
right?
No comment.
One further thing I need to explain to you on this schedule as we go
through it. If we just look at the front page again on the schedule so if
we look down on the 12" April 2010 it says ‘cash in pouches £16,000’
and you'll see the £50 notes are saying 16,050, what that means is, so
that the Post Office knows how much cash is in hand at a Post Office,
that £16,000 you remitted out just so it’s included in the figures that
16,000 would have automatically be included by the computer system
into the £50 note column so on the 12" of the 4" it's not saying you've
got £16,000 and £50 of £1 notes, what that says is you've got a
remittance awaiting collection of £16,000 and you've declared that
you've got £50 of £50 notes on hand does that make sense?
No comment.
Does that make sense to you Izzy what I just said about that
Yeah.
Ok right so whenever we see a large figure in the £50 notes what we
need to do is see if there's currently in anything in cash in pouches so
we see the next day it's collected so it's no longer in cash in pouches and
we see that the £50 notes drop down to £150 yeah so that says that
you've obviously declared £150 in £1 notes. The next day on the 14"
April 2010 you'll see that it jumps up to £4,450,00 can you give an

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explanation for that?

LH I__No-comment...

GB Because you can see there’s no cash remittances waiting to go and the
14" April, it may not come as a surprise to you to know that was
actually the date that you completed the branch trading statement so
that suggests to me that the £50 notes have jumped from £150 to
£4,450 and that on, when you've balanced and the following day you've
declared an amount of zero so what I'm suggesting to you was that the

accounts were 4,000 well roughly £4,450 out at that time is that

correct?

LH No comment.

35.25 GB ‘Cos obviously at that time you hadn't moved onto Horizon on Line that
was in July 2010 so are you absolutely certain as per your prepared
statement that there weren't any discrepancies of this nature prior to
Horizon on Line?

LH No comment.

GB ‘Cos I think you actually said you always balanced prior to Horizon on
Line didn’t you in your prepared statement?

LH No comment.

35.51 GT It wasn't that you were £4,000 in the April of 2010 and you'd inflated
the 50's as we suggested in the March of 2011 to cover up the shortage
in the amount of money that was missing in April 2010?

LH No comment.

GB ‘Cos at the moment I've only asked our Cash Management Team to
supply us with data about a year and obviously they've gone back to the
7® April 2010 so I can go back and it may well be that I find other

situations whereby come balance day the £50 notes have been greatly

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inflated prior to that day. Just going to have a look at the branch

a I_trading.statement forthe_period-ending-14"" April.2010. This covers a

period running from the 17" March 2010 to the 14" of the 4" 2010.
I'm just going to show you a branch trading statement now and you can
see that there's no declared discrepancy ok. Do you want to just slide
that back ‘cos I've only got one copied at the moment and I just want to
refer to the cash dec then I'll pass it back. Right on these trading
statements at the top it says cash on hand brought forward from the
previous branch trading statement and about half way down it says
‘cash on hand carried forward’, that’s the amount declared on that day
ie. the 14" of the 4". The amount of cash declared is £25,438.48p,
would that have been a true amount of cash on hand at Rowlands Castle

Post Office at that time Lynette?

LH No comment.

GB Would that have been an inflated cash figure at that time?

LH No comment.

37.37 GB Ok and would it have been an inflated cash figure as at that time you

were approximately £4,450 short in the accounts?

LH No comment.

GT Well we can confirm that the figure on the ONCH figure of 25,438
confirms with what is on the trading statement.

GB Ok.

GT If it’s not, if it wasn’t an inflated figure and we believe that it is a true

reflection of the accounts back in April prior to Horizon on Line,
obviously that would suggest as I suggested with the 11,700 increase in
the 50's that at some point between your cash declaration on the 13"

April and your final cash declaration on the balance day of the 14"" April

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that you would have had a customer or received into the Post Office
——_—_Isome_at_least.£4,300_worth-which-is-a-difference-from-the1.50-to-the-—
4450 of £50 notes so would it be fair if we were to get copies of let's
say Giro business deposits or customers that day that it would show us
that we had, or you had received into Rowlands Castle £50 notes to the
value of over £4,000?

LH No comment.

38.53 GB Ok if we go further down the schedule Lynette and then just another
example where to fully explain how the cash in pouches figures can
affect the amount shown as being on hand in the £50 notes. If we look
at the 19" of the 4'" 2010, you'll see that you've got a figure of £8,800
in the £50 notes but of that 8,800, 8,500 is represented by a cash
remittance that you've got awaiting collection ok but then moving
further down the next date I want to talk to you about is the 28" April
on the same page and you'll see that the amount in £50 notes declared
is £4,400, this is exactly 2 weeks after you've completed your branch
trading statement on the 14" of the 4" so it would have been a
Wednesday which I mean once upon a time we used to actually balance

on a Wednesday. Do you still do balances within a branch trading

period?
LH No comment.
39.55 GB Ok but either way if you look at the £50 notes on the 27" April you'll

see that the amount of £50 notes declared is £250. On the 28" of the
4" they jump up to 4,400 and then on the 29" after the trading period
is completed and you're in a new trading period they drop down to £550
so did you actually inflate the amount of £50 notes that were really on

hand on that date?

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LH No comment.
GT If you didn’t inflate the £50 notes_on-the 14" April, the-28"" Aprit-is-it —
possible that your husband could have inflated them or?
LH No.
GT Would you have checked his?
LH No comment.
GT And just quickly before we move on then Graham, would it be similar if
we looked at the Horizon, we have access obviously to all transactions of
Horizon, would it be same as the question previously, we would find that
you'd had a customer come in with at least around £4,000 worth of £50
notes again, it may be that you have a regular customer on a
Wednesday who brings in lots of 50's ina genuine situation so would we
find that out?
LH No comment.
41.07 GB On the flip side did you have any customers that wanted to be paid out
large sums of £50 notes?
LH No comment.
GB Because the, what I'm referring to as what I believe is an inflated figure,

6so15

is only inflated for one day or it looks like it’s only inflated for one day
‘cos it looks like on day one if you like somebody's brought you in all
these £50 notes and come day 2 somebody else has taken them off
your hands because as you'll see from the schedule they're not being
remitted out the next day and they drop right back down again. Ok so if
you want to turn the page over Lynette and we're now looking at the
19" May 2010, it’s about a third of the way down, you'll see, well look at
the 18" May first, the amount of £50 notes declared is £450, you had a
collection that day of £15,000 and then on the 19% May they jump up

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by £5,000 to £5,450 but there was no cash remittances in the system
I—that.day_so_can-you-give-me-an-explanation-as-to-why-on-the--9!"-M ay.
2010 the £50 notes had jumped up by £5,000 in the declaration?

LH No comment.

GB Did you declare an extra £5,000 in the £50 notes to cover a shortage of
that amount at that time?

LH No comment.

42.30 GT Was that a trading statement 19"" May?

GB Yeah sorry that was, sorry good point end of branch trading statement
I'll show you that one because there’s a pattern forming at the end of
the branch trading statement, 19" May.

GT I mean on the face of it, it looks to me Lynette that on the April trading
statement you were out £4,000 short and you inflated your £50 notes
by 4,000, by the 19°” May you're now 5,000 short so you've inflated
your £50 notes by 5,000, would that be the case?

LH No comment.

43.17 GB Ok this is a branch trading statement and it covers the period 14" April
2011 to the 19% May 2010 and again it shows Nil discrepancies I'm just
going to show you that now Lynette. Ok if I can just have that back so I
can read out the cash figure please. The actual cash.

GT I think the cash carried forward figure was the confirmed one from the
previous one that the cash declaration was done on.

GB As Gary says the carried forward figure is £25,438.48 which is what we
referred to.

GT As declared on the previous one.

GB Previous example of where I believe the cash has been inflated when
you've completed a branch trading statement. The cash on hand for this

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branch trading statement as I say ends 19" May 2010 is £26,806.36
I_but-there’s-no-declared_discrepancies._Would-that-have-been-a-true
amount of cash on hand at Rowlands Castle Post Office at that time
Lynette?

LH No comment.

44.18 GB Had you inflated the cash on hand when producing that branch trading
statement by around £5,000?

LH No comment.

GB Can you give any explanation as to why your £50 notes suddenly jump
by £5,000 from the 18" May to the 19" May, it just so happens that's
when you complete the branch trading statement and then the day
afterwards when you're in a new branch trading period it drops down to
£550 in £50 notes, can you explain that?

LH No comment.

GB Ok looking on that same page Lynette towards the bottom about 7 or 8
lines from the bottom on the 2™ June 2010 you can see that there's no
cash in pouches waiting to be collected and we can see the £50 notes
have gone up from £2,000 to 4, sorry to £6,050, can you give any
explanation why that’s jumped up by £4,050?

LH No comment.

GB And again that was 2 weeks after, it be a Wednesday 2 weeks after your
last branch trading statement and on the 3 June it drops down to
£2,000 can you give an explanation for that?

LH No comment.

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