®
2
Oe Debt
Date 21/02/2013 Office Winsford
Account 1020460 Name Allco Ltd
FAD 217 401 Outstanding £18,354,05
Posting
Date = Amount Type Text
03.01.2012 £5,145.24 OR NTD Invoice Acc131566 DFR Jan - Aprit 2012
24.01.2012 — -£500.00 RM Deduction from remuneration Jan 12 ~ NTD
34.01.2012 £1,040.00 OR Cash Rem
02.02.2012 £13,166.25 FA Final Account-Deficiency
27.02.2012 ~£497.44 RM Deduction from rernuneration Feb 2042 - NTD
£18,354.05
KEY
BD Branch Discrepancy
DG Transaction Credit Entry
DR Transaction Debit Entry
DZ Customer Payments
FA Final Account
RM _ Deduction through renumeration
SA Debit/Credit Entry
TX Transaction Correction settled centrally
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www.postoffice.co.uk
Post Office Ltd is registered in England and Wales. Registered No. 2154540. Registered Office 148 Old Street, London, EC1V 9HQ.
Post Office and the Post Office logo are registered trade marks of Post Office Ltd.
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TP6
FORMER SUBPOSTMASTERS STATEMENT OF DISCREPANCY
BRANCH NAME : Winsford BRANCH CODE: = 217401
PRODUCT: Cashrem
DATE OF DISCREPANCY : 31.01,2012 : £ _ £1,040.00 DR/@R
("Delete as applicable)
HORIZON ENTRY : £ 0.00 CLIENT DATA TOTAL : £° * 1,040.00
Details of Error: (PLEASE PROVIDE FULL WRITTEN HISTORY OF THE ERROR)
Acoin remittance value £1040.00 delivered to your branch on the 31.01.12 in pouch number
399304958316 signed for but not booked into Horizon.
-See the attached delivery receipt
NB.Attach ail relevant supporting documentation.
FOR INTERNAL USE ONLY
GLNendst = BRICR 553001
*(Dolete as applicable)
Duty Holders Signature : '
Second Validation Signature :
Date Entry on POLSAP :
Date TP6 Passed to Former Agent Team :
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OES Urgent : Remittance Error Enquiry
Contact: Joan Gregg TP/Cap Post Office Ltd.
Telephone: Nol Future Wall
Date: 7 Feb 2012 Chesterfield
$49 1PF
Cash Centre: MANCHESTER
Reference TP: M217401 399304958316
Remittance to/from Please investigate and reply as soon as possible ensuring the relevant points on the
Other offices ; reply section have been completed. Please return by the 21 February 2012
Details of error on POLES Sst Bere Se
FAD Code no: 217 4014 Name of Office: Winsford
POL-FS GL Line 553001
PM's Horizon Value DC POLFS Details £1,040.00
Date Date 30-Jan-2012
Barcode Barcode 399304958316
Error Value £1,040,00 CH
Cash Centre Reply: ‘The following action should be taken against the outstanding etror,
tobeissued)
(proof of despatch/ receipt must be provided inall cases if a Transaction c
1. Post Office Branch Liable _ Yes PM/ Manager Agrees
2, Distribution Centre Liable Move to POL-FS Code :
DC's Profit Centre :
3. Adjust between Offices From / To
4, Match with Barcode used
5. Other action to be taken Give full details below
Reasons for, or comments on, action to be taken (1 to 5 above).
Transaction Correction to Late Account I
Closed office didn't book in coin
Ido have proof of delivery from Manchester CIT
Evidence forwarded by:
Authorised By: Joan Gregg
Date Returned: 7 Feb 2012
‘Telephone No: :
NOTE - If writing-off to Centre accounts retain copy to associate with write-off form as evidence
» 7 Feb. 2012010: 110
Post Officg Manches Wh ”
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Lancashir €,
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No, 1438! “Pe
(on qt
intent Receipt
tee
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TOBE AFFIXED TO THE FRONT OF THE CASH ACCOUNT PRODUCED ON DAY OF TRANSFER /CLOSURE
Firval Trading statement OF Subpostmaster/Franchisee/Operator
€referred to in this form as “Agents”) OF: -
Pest Office ® branch name LIIMSEO?2N)
Deficiency in final trading Duetotranster /Femporary Closure* / I
statement £1316¢€25] Permanent Clesare*——
(Arm cunt posted to Late *Delete as applicable
Accounts)
Sur pus in final trading Temporary closure due to Suspension*
statement (amounts over £150 I £ /BebberyeX Oerer
only) Please state for other _
(Ameunt posted to Late a
Accounts)
Defic'ency made good at final
trading statement (attempts to I £ Branch Code
make good should be made for a i) 7? L4ro\
most occasions)
I Surplus withdrawn at final ¢ Date of final I
trading statement (up to trading / / I
£150.00 ONLY) a statement 2. ca a
BRANCH TRANSFER - when a transfer takes Week No TIP Datestamp
place outside the allocated trading statement we .
day, Horizon should be rolled into the next
balancing period. Please state if a full WS I O
TRADING STATEMENT is due for this
accounting period *YES / NO
Post
Ottice
Actions I Check on Horizon if there are any Has the suspense account been cleared?
outstanding Transaction Corrections
3A_2356928_6 FINAL
To be retained for six years following completion
P242 (Revised Dec 2011)
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TO BE AFFIXED TO THE FRONT OF THE CASH ACCOUNT PRODUCED ON DAY OF TRANSFER /CLOSURE
Thesumof€ 76Sn4-26 (being the Signature of incoming agent
amount of cash and value stock on hand).
Non-value stock items are listed on the
Balance Snapshot. To be charged in the
Trading Statement of 2)I> ) MW day of
period ended
as balance transferred from old account.
I acknowledge the transfer of ( %—) keys for Signature of Outgoing Agent
the( 1 ) safes listed on the ARS110
Examined at TP .
Are there any amounts in suspense Yes/sb Detail reason for amounts left in suspense:
Figuae IW Emeacenty RMECEILTS FOR CAT STATION AAT WA
TONSA ORS ACAN OO LEDEMENTS ,
Transfer noted in TP
Witness to the signature of the Incoming Agent I Witness to the signature of the Outgoing Agent
Signature: Signature: I
Print Name of Signatory: Print Name of Signatory:
Representative of Post Office Ltd Representative of Post Office Ltd
Local Schemes
to *NSSC/transferred to the incoming Agent (‘delete as applicable) and reconciliations completed
Post Office Ltd representative signature:
3A_2960088_6 FINAL,
To be retained for six years following completion
P242 (Revised Dec 2011)
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, ,
‘ NOTES
THE TABLE BELOW SHOWS WHETHER A TRANSFER REPORT (P344) AND/OR FINAL CASH ACCOUNT (P242) SHOULD BE
PREPARED WHEN AN AGENT LEAVES HIS/ITS APPOINTMENTOR THERE IS A CHANGE OF BRANCH STATUS:-
CAUSE OF CESSATION TRANSFER REPORT I FINAL CASH REMARKS
(P344) TO BE ACCOUNT (P242) TO
PREPARED BE PREPARED 7
Termination of contract+ by Agent YES YES
= Suspension of Agent YES YES If the agent is reinstated after suspension I
a further P344 and a P242 should be
prepared
= Termination of contract+ by Post t] [ ] I
Office Ltd
= Titness* (when a relative acts as YES YES When the agent resumes after illness, a
a temporary Agent) further P344 and P242 should be
prepared
~ Death* (when a relative acts as YES NO When a new agent is appointed, a
a temporary Agent) further P344 and P242 should be
prepared .
~ Agent in charge (Post Office Ltd YES YES Neither form necessary on transfer from
staff) OIC to another OIC
- Temporary Subpostmaster YES YES
~ Nominee Subpostmaster and YES YES
change of firm
- Nominee Subpostmaster (no NO NO Neither form necessary on transfer from
change of firm) OIC to another OIC from the same firm
I Change of Branch status _
~ From a Crown to an agency branch NO NO
+This could be a Subpostmaster Contract, Franchise Agreement or other agency contract such as Post Office®
Essentials.
*Not applicable where the Agent is a company.
Retention period: 6 years
CAPocuments and Settings\davn.vall\Loca Sttings\ Temporary Internet Fles\ OPKUI\Winsford PSH transfer report DOCLDOC
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”
There is no need to send this form special delivery
P344
(Revd Jan 2010)
TRANSFER REPORT
IMPORTANT -~ See Notes overleaf
Send to:- Important Message for Post Office Ltd
Former Agents Debt representatives
Product & Branch Accounting Please ensure that this Transfer Report is
Post Office Ltd forwarded to the Former Agents Debt team at the
No, 1 Future Walk address opposite on the day of transfer.
CHESTERFIELD
S49 1PF email:
I
I
I
I
Outgoing agent Branch name Branch code
4. Name and Branch code Winsford 217401
3. Name (in full) of outgoing Agent (BLOCK LETTERS) I
Allco Ltd (Mr Grant Allen)
4. DATE OF APPOINTMENT OF OUTGOING 06/03/2010
AGENT
5 (i) DATE OF CESSATION 02/02/2012
(2) State whether Trading Statement prepared
6. Cause of cessation (see notes overleaf) suspension
Incoming agent Branch name Branch code
8. Name and Branch number Winsford 217401
9. (4) Name (in full) of incoming Agent Zubeir Patel
(BLOCK LETTERS)
(2) If related to outgoing Agent, state relationship (2)
10. (4) State whether the incoming Agent is a/an: Please write reason in this box i
. Temp
> new Subpostmaster;
- reinstated Subpostmaster;
- Temporary acting Subpostmaster;
- Nominee Subpostmaster;
Franchisee;
- Operator; or .
- member of Post Office Ltd staff placed in
temporary charge. I
44. Date of commencement 28/02/2012
Details of POL representative completing this :
Signature .. Name (please print) ...
Telephone Number [ ] Date
‘T: HR Agent Recruitment\ p344
IN CONFIDENCE
(To; ; From: cc:
Denise Reid Richard Cross Lesley Frankland
Contracts Advisor Field Support Advisor I Fraud Team Manager
Caroline Pritchard
ASM
David Patrick
Field Support Team Leader
Branchsupportteam:
I Date: 02/02/2012
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Audit of Post Office® Winsford, Branch Code 217401.
On Thursday 2° February 2012 accompanied by my colleagues Rob Lyon, Jane Timms,
Paul Hayhurst and Tim Gordon-Pounder I conducted an audit of the above named
branch.
The purpose of this audit was to verify financial assets due to the Post Office® and
confirm compliance with a range of Business processes, procedures and regulatory
requirernents. The audit was scheduled as a result of an intervention request by you
following information that the Postmaster owed a considerable amount of rent to his
landlord.
The audit revealed a shortage in the branch of £178411.49. A breakdown of the audit
result and details of the audit findings are as follows:
€ 12967.80 {-) Identified as a difference in cash figures
£ 55.26 (-) Identified as a difference in stock figures
£ 1.65 (+) — Identified as a difference in postage figures
£ 90.00 (-) Outstanding transaction corrections not processed
£ 54.84 {-) Discrepancy as per office snapshot
£ 4645.24 (-) Outstanding debt previously settled centrally
€ 17814.49 {-) Total Shortage
We arrived:at the branch at 08.00 am and introduced ourselves to the Postmaster Mr
Grant Allen, who was already on the premises, and informed him we were to perform
an audit on behalf of Post Office Ltd®. Although they were not residential premises Mr
Allen told us he was living there, sleeping on a couch in his office.
V6.7 March 2014
Mr Grant Allen allowed us access to the secure area. Mr Allen was not present in the
secure area throughout the audit. Mr Allen and his assistant, Mr John Walker, only
entered the secure area when we required help locating stocks, keys etc. whilst the
audit was carried out.
Jane Timms contacted the Network Business Support Centre (NBSC) at approximately
08.40 am and advised that an audit would be performed at the branch, and that it
would remain closed until its conclusion. The nominated branches offered were:
Davenham, Over and Wharton and a notice placed on display at the branch detailing
this information. I also asked the NBSC to notify the Outlet Intervention Office that an
audit was being performed and that the branch would remain closed until its
conclusion.
At approximately 08.40 am Mr Allen asked me to accompany him to his office. Once
there he told me that we would find the stock unit he used to be around £10,000
short. Mr Allen told me he had been having financial difficulties running the branch, and
he had been unable to make good some large losses that had occurred at the branch.
Mr Grant had asked for an overscale payment from Post Office Ltd to enable him to
carry on running the branch, and had been inflating the cash on hand figures in the
hope he would receive the payment, enabling him to make good the losses.
I completed a Record of Conversation detailing this; however Mr Allen was not prepared
to sign it.
At 08.50 am I contacted Steve Bradshaw, Security Advisor, and informed him of what I
had been told by Mr Alten.
The branch was divided into eleven stock units. Balance snapshots were taken for all
eleven stock units, as well as cash declarations. An office snapshot was also taken, and
all the cash, stock and currency on hand were then counted.
After counting all the stocks, the cash was found to be £12967.80 short, and stock
£53.61 short.
There was an outstanding Transaction Correction invoice for £90.00 that had not yet
been accepted.
I informed Mr Allen of our findings but he did not do an independent check of the cash
and stock as the shortage figure was what he had expected it to be.
The majority of the cash shortage, £11705.00 was found in stock KK. This stock was
the stock used by Mr Allen himself.
Kris Green, Network Support Admin team rang me at 09.30 am to tell me the branch
had an outstanding debt of £4645,24 that had previously been settled centrally.
V6.7 March 2011
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I had telephoned you at 08.45 am to report a preliminary suspected shortage of
approximately £10000. You were unavailable, but returned my call at 09.06 am and I
told you I would ring you back with the final figure once I had completed the audit. This
I did at 12.58 pm to report an overall shortage in the branch of £17811.49.
The decision taken was to precautionary suspend Mr Grant Allen at 13.10 pm and that
the branch would be transferred to a relief Postmaster subject to an agreement being
reached between Mr Allen and his Landlord.
The assets were secured in safe until a relief could be appointed and the keys taken by
me along with the alarm code that had been changed.
The audit and subsequent transfer of the branch was concluded at 15.31 pm The
branch was rolled into TP 10 BP04 and a Final Account produced.
The amount of £131.66.25 was posted to late accounts.
If you require any additional information, please contact me on the telephone number
below
Richard Cross
Lead Auditor
V6.7 March 2014
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Staff in Confidence ~
Internal memo ES
To: Rob King
Senior Security Manager
From: Dave Posnett
Accredited Financial Investigator
Date: 25" February 2013
SUBJECT: Financial Investigation case closure: Ref: POLTD/1112/0228
Winsford Post Office - Grant lan ALLEN
The loss to Post Office Ltd in this case was £17,811.49 which related to an audit shortage, conducted
on 2™ February 2012, at Winsford Post Office,
217401). Grant lan ALLEN was the Subpostmaster of Winsford Post Office and he informed the
auditors that there would be a shortage of circa £10,000.00 within the accounts.
ALLEN further stated to the auditors that he was having financial difficulties and had been unable to
make good the shortages in the accounts and had inflated the cash on hand in the hope that he would
receive an over scale payment frorn Post Office Ltd to make good the shortages,
ALLEN was interviewed on tape and under caution, by Post Office Investigators on 19" April 2012.
During this interview he stated that the branch was relocated and wasn’t running at full capacity when
re-opening, due to continued RoMEC work. ALLEN also said discrepancies were appearing in the
accounts on various occasions due to polling problems with the Horizon system. ALLEN made
admissions that he inflated the cash on hand in his stock unit to achieve a balance. He further stated
that he would put the approximate amount of the discrepancy onto the unusable notes line when
making his daily cash declarations.
A prosecution was authorised and ALLEN pleaded guilty to Fraud by False representation at Chester
Crown Court on 24 January 2013. He was sentenced to a 12 month community order and 200 hours
of unpaid work. No order for costs or compensation was made by the courts as the defendant had
declared himself bankrupt.
This case was raised as a financial investigation due to the loss being £17,811.49 (just over the
£15,000.00 trigger point for FI involvement). However, it transpired that £4,645.24 of the loss
represented an outstanding debt previously settled centrally. That said, intelligence enquiries from
information associated with ALLEN were undertaken to establish if he had any assets for confiscation
purposes, These intelligence enquiries revealed:
e Land Registry - (property belongs to his
mother-in-law).
¢ Land Registry -
Stephanie Evelyn Truman). NO EQUITY
¢ Land Registry - F
Winsford Cross Developments Ltd) NO EQUITY
(property belongs to
(Winsford Post Office, property owned by
Post Office Ltd
Registered in England Number: 2154540
Registered Office: 148 Old Street, London ECV 9HO.
The Post Office and the Post Office symbol are registered trade marks of Post Office Ltd in the UK and other countries.
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Staff in Confidence
Cont...
Land Registry - blanket search (CIT/PNI) revealed no properties owned by ALLEN. NO EQUITY
© RBS account number, balance -£2,709.70. NO EQUITY
RBS account number! GRO balance ~£30,454.78) NO EQUITY
e RBS account number palance ~1,112.54) NO EQUITY
e RBS account number, balance -£7,714.98) NO EQUITY
* Equifax - no assets identified. NO EQUITY
«Financial Evaluation Sheet ~ no assets identified. NO EQUITY
Due to the lack of assets, the amount being technically lower than the agreed trigger point and the fact
that ALLEN has declared himself bankrupt, there was no further scope for enquiry by this section.
Accordingly, a $18 statement wasn’t submitted and the court was not asked to issue a Proceeds of
Crime Act (2002) confiscation timetable.
The loss in this case was £17,811.49 with no recovery recorded. Civil recovery should be considered
for the recovery of the outstanding amount. This case is now closed from a financial investigation
perspective.
Dave Posnett
Accredited Financial Investigator
cc ~ Post Office Security, Michelle Stevens, Alison Bolsover
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CORRESPONDENCE ADDRESS
Miss Stacey Beresford
, \ Former Agent Accounting Team
rye \ an I
Chesterfield
I S49 APF
A
Private and Confidential
Mr Grant Allen
Date: 21/02/2013
FORMER SUBPOSTMASTERS ACCOUNT
WINSFORD POST OFFICE’
FAD 217401
Dear Mr Allen,
I am writing to you in respect of the recovery of deficiencies found in the accounts at the above Post Office
whilst you were sub-postmaster.
The sum of £18,354.05 is due to Post Office Limited to clear the account. I have attached a copy of the
Statement of Debt which details how the account is made up.
Your contract with Post Office Limited provides that you are obliged to make good any and all losses incurred
during your term of office. The contract also confirms that this obligation continues after your contract has been
terminated.
Under the Limitation Act of 1980 Post Office Limited can claim the sums due up to six years after your contract is
terminated.
Please forward a cheque made payable to Post Office Ltd, for the full amount to the address above within 21
days of the date of this letter.
Payment may also be made by credit/debit card or you can pay monthly by completing a standing order
mandate to have your instalment taken from your bank account and transferred to your Late Account.
A prepaid envelope is enclosed for your convenience.
Should you have any queries regarding this account, please do not hesitate to contact me at the address
above or telephone me on the number listed above.
Yours sincerely, J peerem D
GRO I
cey Beresford
www.postoffice.co.uk
an . , , Page 1 of 1
Post Office Ltd is registered in England and Wales. Registered No. 2154540. Registered Office 148 Old Street, London, ECLV 9HO.
Post Office and the Post Office logo are registered trade marks of Post Office Ltd.
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CORRESPONDENCE ADDRESS
FORMER AGENTS ACCOUNTING TEAM
2™ Floor West
No 4 Future Walk
Chesterfield
S49 1PF
Email : Zoe.Topham/
Opening Hours
Monday to Friday 8:00am - 5:00pm
Private and Confidential Mrs Zoe Topham
Mr Grant Allen Former Agents Accounting Team
: ~~ Telephone!
Date:13" June 2013
FORMER SUB-POST MASTERS ACCOUNT
WINSFORD POST OFFICE
FAD 217 401
Dear Mr Allen
My colleague wrote to you on the 21* February 2013 regarding the recovery of
deficiencies found in the accounts at the above Post Office, whilst you were Sub-
postmaster. To date no payment has been received.
I must remind you that you are contractually obliged to make good any losses incurred
during your term in office for up to six years after your last day of service. (Limitations Act
of 1980.)
Please give this matter your urgent attention and forward a cheque for £18,354.05 made
payable to Post Office Limited.
Lump
GRO
www,postoffice.co,uk
Post Office Ltd is registered in England and Wales. Registered No. 2154540. Registered Office 148 Old Street, London, ECAV 9HQ.
Post Dffice and the Post Office logo are registered trade marks of Post Office L.td.
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~~) LETTER BEFORE ACTION CORRESPONDENCE ADDRESS
j FORMER AGENTS ACCOUNTING TEAM
POST 3 2" Floor West
(@)2 FICE , No 1 Future Walk
Chesterfield
S49 4PF
Opening Hours
Monday to Friday 8:00am - 5:00pm.
Private and Confidential Mrs Zoe Topham
I Former Agents Legal Enquiry Officer
Telephone!
Date:2™ September 2013
FORMER SUBPOST MASTERS ACCOUNT
WINSFORD POST OFFICE
FAD 217 401
Dear Mr Allen
I am writing to you for payment of £18,354.05 being the sum you owe in respect of accounting errors
found in the accounts of Winsford Post Office during your term in office.
We have previously written to you on 21° February 2013 and again on 43" June 2013 requesting
repayment of the above sum but to no effect.
As you are no doubt aware, under the contract for services you are responsible for all losses occurring as
a result of the acts or omissions of yourself or your assistants. Deficiencies due to such losses must be
made good without delay and your responsibility for the losses does not cease when your appointment as
Sub Postrnaster finishes.
I must, therefore, ask you to forward a remittance in payment for the total sum of £18,354.05 within 7
days from the date of this letter.
In the circumstances, if you fail to comply with this request within the prescribed limit, legal proceedings
will be issued against you forthwith to recover the sum due together with interest and cost of such action
without any further reference to you.
We trust this will not be necessary and look forward to hearing from you within the next 7 days.
www.postoffice.co.uk
Post ADeea IST es eybreyI 4 England and Wales, Registered No. 2154540. Registered Office 148 Old Street, London EC1V SHO.
post SANS PROUD terested trade ais of Pat es Uinta,
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POL00089486
POL00089486