POL00104846 - Royal Mail Group Security - Procedures & Standards: Recovery of Property Obtained Dishonestly, Compensation, Costs & Final Disposal of Case Exhibits, P&S Doc 9.6 v 2

Evidence on official site

POL00104846
POL00104846

CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS

RECOVERY OF PROPERTY OBTAINED DISHONESTLY, COMPENSATION, P&S Doc 9.6 V2 Nov
cosTs & FINAL DISPOSAL OF CASE EXHIBITS 10

1. PURPOSE

The aim of this document is to provide Investigators in Royal Mail Letters Security
with clear guidance on the procedures to be adopted to ensure that the recovery of
business assets dishonestly obtained is maximised and that appropriate applications
are made for Compensation and Cost Orders at Court.

2. CONTENTS
Section 3. Introduction
Section 4 Recovering Cash
Section 5 Treatment of Other Property
Section 6 Police (Property) Act 1897
Section 7 Scottish Law
Section 8 Repayment After Prosecution Authorised
Section 9 Compensation & Costs (Financial Loss & Recovery Information Form
GS103)

Section 10

nal Disposal of Case Exhibits

3. INTRODUCTION

3.1 The recovery of criminal assets and Business losses is of paramount importance
to Royal Mail Group Ltd. This not only increases the deterrent effect of
committing acquisitive crime it also makes complete commercial sense.
Accordingly Investigators must ensure that whenever possible offenders repay
the value of any benefit acquired as a result of their criminality and any
costs incurred by the Business as a result of the investigation or prosecution.

3.2 These Procedures and Standards (P&S) describe the processes to be adopted in
cases where there is any loss to the Business, albeit there are different
procedures in Scottish cases. Investigators in Scotland should note that the
conditions in respect of the recovery of stolen cash and property apply; the
same conditions do not apply however to property obtained as a consequence of
an offence. The different conditions are detailed in Section 7 below.

3.3 Investigators are also reminded that in cases where there is a loss to the
Business, or personal benefit over £5,000, the case must be referred to the
Financial Investigation Unit (FIU) on 0207 881 4339. This is so a Proceeds of
Crime Act 2002 (POCA 2002) financial investigation can be initiated if
appropriate. (See PgS 9.1 POCA Financial Investigations for further
information) .

3.4 The exact processes to be followed in respect of recovering property are
dependant on whether the suspect is Fully Cooperating or Not Fully Cooperating
with the investigation. To estab. h this it is often best to interview
suspects under caution prior to searching. Detailed questioning will assist in
ensuring that all relevant evidence is recovered on search and if appropriate
“disclaimed” by the suspect.

4. RECOVERING CASH & CHEQUES

4.1 Cash is often good evidence of acquisitive crime. This section details the

erty Obtained Dishonestly, Compensation & Costs

CONFIDENTIAL
POL00104846
POL00104846

CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS

processes to be followed should cash be discovered during an Investigation. In
all cases when cash is recovered it must be counted and a record made of the
amount and denomination on either the GS005D Record of Property Seized During a
Search or within an Official Notebook. In addition any recovered cash which is
not;

1. Required in its original state as evidence, or
Required for forensic analysis, or
Returned to the rightful owner, (ensuring that appropriate evidence is
recorded);
must be paid into an interest bearing account for the duration of the
investigation and criminal proceedings. (If cash is retained and the reason
for retention lapses then it should be paid into the account as soon as
practicable). Accordingly a Royal Mail Letters Security Team “High Interest”
Account has been opened for this purpose.

2.
3.

4.2 Suspect Fully Cooperating with Investigation. If cash is discovered and the
suspect offender admits at any time that it is either stolen money or directly
or indirectly the proceeds of crime then as well as recovering the cash as
evidence the following actions should be undertaken;

1. The suspect should be asked to disclaim the property and informed that
this property will be accepted without prejudice to any action which
Royal Mail Group Ltd may be advised to take.

2. They should then be asked to complete a GS026 Disclaimer of Recovered
Property.

3. A copy of the GS026 should be provided to the suspect as soon as
practicable with a further copy being enclosed in Appendix C. The
original should be retained by the Investigator until all proceedings
have been concluded. When the case is ready for archiving the original
GS026 should forwarded to the PSO for association with the case papers.

4. Additionally, if prior to interview or further interview, the
circumstances of the recovery/disclaimer sho be detailed on the tape
or notes of interview. If after interview, the circumstances of the
recovery should be detailed in the Investigator’s Official Notebook.

4.3. Suspect Not Fully Cooperating with the Investigation. If cash is discovered
and the suspect offender is not fully cooperating with the investigation,
Investigators must consider if the cash is either evidence of an offence (this
includes Money Laundering offences) or obtained as a consequence of an offence
and if so do they believe they are likely to be able to prove the case to the
satisfaction of a Court. If it is considered so and the Investigator believes
that it is necessary to recover the cash to prevent it being concealed, lost,
disposed of or destroyed then it should be recovered. Should the offender
refuse to allow the cash to be recovered then assistance of the Police should
be requested as they have a power of seizure.

4.4 POCA 2002 Cash Seizure. If an Investigator discovers an amount of ‘cash’ of
£1,000 or over in value which they think may be the benefit from crime, but do
not think it is related to the case currently under investigation, then
consideration must be given to arranging a cash seizure under POCA 2002. Under
POCA 2002 Accredited Financial Investigators (AFI), Constables and Customs
Officers have a power to seize cash of £1,000 or over, if they have reasonable
grounds for suspecting that the cash has been obtained through unlawful
conduct, or is intended, by any person, for use in unlawful conduct.
Accordingly if such a situation is anticipated or occurs, contact in the first
instance should be made with a Royal Mail Group Ltd AFI. If an AFI is not
contactable then the local Police should be contacted in order that they can
give consideration to conducting such a seizure.

4.5 Royal Mail Letters Security (RMLS) Team Accounts. RMLS have two accounts; one
is a high interest account which should be used to deposit cash, the other is a
current account which should be used to deposit cheques. (The high interest

erty Obtained Dishonestly, Compensation & Costs

Date
owner:

CONFIDENTIAL
POL00104846
POL00104846

CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS

account does not accept cheque deposits so they have to be deposited into the
current account, where once cleared, the funds will be transferred into the
high interest account by the Prosecution Support Office (PSO)). Any cash,
which does not require retention in accordance with paragraph 4.1 above, should
be paid into the RMLS Team High Interest Account as soon as practicable. It
should be noted that foreign currency can be paid directly into the account.
Any cheques received should be paid in to the current account, again as soon as
practicable. The Investigator must then complete a form GS025A RMLS Team
Account Funding Notification, indicating whether the cash or a cheque was paid
in and whether the money has been “disclaimed” by the suspect or not. (The
GS025B details the relevant Sort Code and Account Numbers). The accounts are
held by the NatWest Bank and as such in England and Wales any NatWest Branch
can be used to deposit money. In Scotland monies should be deposited in any
NatWest or RBS branch and in Northern Ireland any Ulster Bank branch. A copy of
the completed GS025A should then be forwarded to the Prosecution Support Office
(PSO) for the attention of the Investigation Information Manager with a further
copy being placed in Appendix Cc.

4.6 inal Disposal of Cash. The final disposal of cash/cheques paid into the RMLS
Team Account will be dependant on the full circumstances of the case and advice
from the Criminal Law Team (CLT), or prosecutor. They will be responsible for
making the appropriate applications in Court in respect of the ownership of the
money. With this in mind Investigators must include full details of the
circumstances and status of any recovered cash within the Suspect Offender
report or subsequent correspondence.

Back to Contents

5. TREATMENT OF OTHER PROPERTY

5.1 Fully Cooperative Suspect. Should Investigators receive admissions that other
items of property have been stolen, or they have been obtained as a
consequence of an offence then the relevant property should be recovered in
the normal way. The suspect should then be asked to disclaim the property and
again informed that the property is accepted without prejudice to any action
which Royal Mail Group Ltd be advised to take. The suspect should then be
asked to complete a GS026 Disclaimer of Recovered Property. Copies and
treatment of the GS026 is the same as in 4.2.3 above. The recovery of the
property must also be recorded in accordance with 4.2.4 above.

5.2 Not Fully Cooperative Suspect. Investigators should also recover any other
roperty that they have reasonable grounds to suspect is evidence of an offence
obtained as a consequence of an offence as long as it is necessary to
prevent the property being concealed, lost, disposed of or destroyed. Should
the suspect try to prevent the recovery of the property then the assistance of
the Police should be sought as they have a power of seizure.

5.3 POCA 2002 Cases. In cases where there is, or likely to be, a POCA 2002
Confiscation or Money Laundering Investigation, details of any asset that is
not recovered (because it is not necessary in the cases of the items being
evidence of an offence or obtained as a consequence of an offence or the asset
is a legitimately obtained asset) should be recorded as follows;

1. Properties. Establish how many properties the suspect offender has an
interest in, the full ownership details and the approximate current value.
Also establish if there are any mortgages or secured loans on them and
so who with. It is also important to establish who lives there and th
status at the property. Finally Investigators should establish if any money
has been spent on property improvements and its source.

2. Bank & Building Society Statements. If account statements are a “complete
set” then it will probably be appropriate to recover them. If the set is
not complete then the sort code, account number and latest balance should

be recorded.

erty Obtained Dishonestly, Compensation & Costs

Date
owner:

CONFIDENTIAL
POL00104846

POL00104846
CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS
3. Financial Products. If the suspect has insurance policies, endowments,

stocks & shares, unit trust etc, Investigators should record the financial
institution concerned and any product identification numbers. Other useful
information will be the value of the product and how it was paid for.

4. Vehicles, Antiques, Art, Jewellery & other High Value items. Record
sufficient descriptive details (including the make model and
registration/serial numbers) and the value of the item(s), along with how
it was paid for. Also if practicable the item should be photographed.

5. Businesses. If the suspect offender operates a business, establish their
interest (Sole Proprietor or their share in a partnership) and any assets
in the business name. It would also be useful to obtain the details of
their accountant. You should also look to recover the business daily cash
takings book.

Full details should then be supplied to the Financial Investigation Unit by
completing a GS032 Financial Report.

Treatment of Recovered Property. This section does not deal with the recovery
of addressed postal packets which should be treated in accordance with the P&S
5.3 Schedules of Recovered Postal Packets. This section deals with all other
property which should be treated as follows;

1. If it is thought that property has been stolen from course of post then
es should be undertaken to establish if the addressee can be

ied. This includes making enquiries with the National Returns Centre
(NRC) Belfast and making enquiries with the senders of “identifiable”
items. (Identifiable items would include Lovefilm.com discs as they have
their logo and a 9 digit serial number on them, or unaddressed items
contained within Mail Order Company packaging). If the addressee can be
identified then arrangements should be made for them to be specially
delivered, whilst still maintaining the best evidence practicable.

2. If it is thought that any other property has been stolen then enquiries
should be undertaken to see if the rightful owner can be identified. If
they can then losers statements should be obtained.

3. If an owner cannot be identified then both stolen property and items
obtained as a consequence of an offence should be retained until the
completion of the criminal proceedings and the requirements of the Criminal
Procedures and Investigations Act 1996 have been met. For further
information see Appendix 1 to P&S 9.1 Committal Papers, Disclosure of
Mat: 1.

4. The final disposal of the property will be dependant on advice from the
CLT (or Prosecutor). They will be responsible for making the appropriate
applications in Court in respect of the ownership of the recovered
property. Again Investigators must include full details of the

cumstances and status of any recovered property within the Suspect
Offender Report or subsequent correspondence.

5. Any property that will not form part of the prosecution case as it is
subsequently thought not to be stolen or obtained as a consequence of the
offence should be returned to the suspect against completion of the GS025B
Disposal of Recovered Property. However prior to such disposal the CLT must
be informed.

Back to Contents

6. POLICE PROPERTY ACT 1897

6.1

Section 1 of the Police Property Act 1897. This section deals with property in
the possession of the Police in connection with their investigation(s) into a
suspected offence(s). It allows for the Police, or a claimant of the property,
to apply to a Magistrate for the return of the property to the owner. It also
allows, if the owner cannot be ascertained, for the Magistrate to make such an
order as they see fit. The important aspect of this legislation is that it only
applies to property in the possession of the Police in connection with their
investigations and therefore does not apply to property held by RMG Ltd

Date
owner:

erty Obtained Dishonestly, Compensation & Costs

CONFIDENTIAL
POL00104846
POL00104846

CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS

Investigators.
Back to Contents

7. SCOTTISH LAW

7.1 In Scotland, even when it is admitted or it can be proved, that certain
property in their possession was purchased with money which they had stole from
the post, or stolen, or fraudulently obtained, from our Business, none of the
property may be removed from the custody of the offender unless

1. It is necessary to take possession of any specific item oz
provide evidence in Court in support of a specific charge; or

2. The offender himself/herself, without any request or suggestion
whatsoever on the part of the Investigator, expresses a desire to surrender
it to the ‘Business’, which must be embodied in the offender’s written
statement, or on tape or notes of interview, in the exact terms in which it
is made.

items to

7.2 Whether or not an Investigator takes possession of any such property they
should prepare a list of it; which the offender should be asked, but not
pressed, to sign, and should indicate its approximate value. This list must be
enclosed with the Investigator’s report.

7.3. Any such property recovered under 7.1.1 above and not subsequently retained by
the Court must be returned to the subject against receipt immediately after the
trial. Additionally, any such property recovered under 7.1.2 must be retained
(unless perishable) for 6 months and then disposed of in the usual manner.

Back to Contents

8. REPAYMENTS MADE AFTER PROSECUTION AUTHORISED

8.1 Should a suspect offendex wish to make repayment after a prosecution has been
authorised then the Investigators should ensure that the suspect offender is
informed that the repayment is “without prejudice” to any action that Royal
Mail Group Ltd are advised to take. The money should then be accepted and a
GS025 Without Prejudice Receipt issued. The Investigator must then, without
delay inform the Criminal Law Team (and if a POCA 2002 investigation is
underway the FIU) of the amount of money repaid. This is important as the CLT
must be aware of the position in respect of restitution whilst conducting the
prosecution for compensation purposes. The Investigator should retain the
“Original Copy” of the receipt and arrange for a copy to be placed in Appendix
¢, until the case is archived at which time the original copy should be
forwarded to the PSO for association in Appendix C.

8.2 Any repayment should be deposited into the relevant RMLS Team Account (in
accordance with paragraph 4.5 above) and a GS025A Account Funding Notification
completed indicating that the suspect has relinquished ownership of the amount.
This should then be forwarded to the Investigation Information Manager in the
PSO.

Back to Contents

9. COMPENSATION & COSTS (FINANCIAL LOSS & RECOVERY INFORMATION FORM GS103)

9.1 Two weeks prior to the first hearing the PSO will forward a request to the
Investigator to complete a GS103 Financial Loss & Recovery Information. This
should be completed and returned to the PSO within 1 week. The purpose of the
form is two fold; firstly to give the prosecutor in the case substantive
information to enable them to make the correct applications at Court in respect
of compensation and the recovery of property obtained as a consequence of an
offence; and secondly, to provide management information. In respect of
compensation Investigators should note that the Prosecutor can only claim
compensation if we can demonstrate, on the balance of probabilities, that we

erty Obtained Dishonestly, Compensation & Costs

Date
owner:

CONFIDENTIAL
POL00104846
POL00104846

CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS

have suffered an actual loss. If we cannot demonstrate a loss, even though the
suspect has admitted the theft of additional items, we must not claim
compensation. Guidance in general terms on the completion of the GS103 is given
in the following paragraphs.

9.2 [PART 1 - Operational Recoveries. (Disclaimer Obtained)

1. Cash Disclaimed on the GS026. This is seli explanatory.

2. Other property disclaimed. (Actual/estimated value of property on the
G8026). Investigators should detail in Part 5 of the form the substantive
information which caused the Investigator to arrive at this figure. For
example if an “actual” figure has been recorded due to loss information,
details of these losses should be associated. In cases where the actual
value of recovered property is unknown Investigators should use the internet
to estimate values. These valuations should be associated.

9.3 [PART 2 - Actual Financial Loss.
As mentioned previously compensation can only be paid if we can demonstrate, on
the balance of probabilities, the offender is responsible for a loss which
either we or an identified customer has suffered. This includes CD & DVD, it is
not sufficient to estimate a £500 loss if the suspect has admitted the theft of
50 DVD, we must have loss data to demonstrate the loss. Loss data should be
demonstrated by means of a schedule, which should be associated with the GS103.
In addition to this the losses have to be the subject of either a charge or a
TIC. The actual losses should be detailed under the following categories;

1. Losses to Royal Mail Group Ltd The losses under this section could
include payments for such things as compensation, overtime, D2D or the cost
of any fraudulent postings.

2. Losses to Clients or Members of the Public (MoP). ‘This includes the
direct cost of losses such as cheque losses (including DWP & HMRC) and the
recorded losses from greeting cards. It would also include the “spend” on

f s using the cards. suspect denies

credit cards if the suspect adm
using the cards then the spend would become a consequential loss.

3. Consequential Losses. Includes all consequential loss caused by the
suspect's actions and would include special delivery of postal packets. (If
Investigators do not have a specific figure from the delivery office then a
figure of 6p should be used for each item specially delivered).

Again Investigators must give substantive details of the actual amounts
involved for each element of the total loss figure in Part 5 of the form.

9.4 [PART 3 - Financial Losses Prevented

If Investigators have prevented any payment being made as a result of their
investigation activity then these amounts should be recorded as follows;

1. Fraudulent compensation claims prevented.

2. Fraudulent revenue postings prevented.

3. Other fraudulent claims prevented (T&S, D2D, and Overtime etc.) .

4. Other loss prevented (e.g. VR payment) .
PART 4 — Operational Recoveries (No Disclaimer) .
In this category Investigators should record details of items recovered from
suspects who are likely to contest ownership and as such have not signed a
disclaimer. The following categories apply;

©
o

1. Cash Seized. Detail in Part 5 whether cash seized is under PACE 1984 or
POCA 2002.
2. Other Monetary Value Property Seized. Include gift vouchers or gift cards

and such like.

3.  Actual/Estimated Value of any Other Property Seized. Investigators should
detail in Part 5 the substantive information which caused the Investigator
to arrive at this figure. (See Paragraph 9.2.2 above). This part should only
be used to record property where legal instruction will be sought to prevent
the property being returned to the suspect. It should not include the value
of cash and property seized and returned to, or likely to be returned to the
suspect. Neither does it include recovered test_money or property.

erty Obtained Dis!

nestly, Compensation § Costs

CONFIDENTIAL
POL00104846

POL00104846
CONFIDENTIAL
ROYAL MAIL GROUP SECURITY - PROCEDURES & STANDARDS
9.6 [PART 5 —- Narrative (Use the following section to provide substantive
information)
This part should be used t to provide an explanation of how amounts detailed in

Parts 1 to 4 were arrived at.

9.7 Investigation Costs. Investigations cost should not be included as a loss on
the GS103. These costs will be obtained by the PSO and provided to the CLT or
prosecutor prior to the relevant hearing at Court and will be claimed as costs
and not compensation or restitution. The cost of specialist services such as
forensic analysis or specialist auditors should be claimed under Part 2 as a
Consequential Loss.

9.8 POCA 2002 Financial Investigations. If a Confiscation Investigation has been
initiated in support of the prosecution then a copy of the GS103 should also be
forwarded to the AFI.

9.9 Recovery from RMG Ltd Pension funds. The PSO on receipt of the GS103 w
relevant, approach the RMG Ltd Pension Trustees to request repayment o
from the pension contributions made by suspected offenders. Should repayment be
made the CLT or Prosecutor will be informed by the PSO.

10. FINAL DISPOSAL OF CASE EXHIBITS

10.1 The Criminal Procedures & Investigation Act 1996, (CP&I) details the minimum
period of retention of case material. These time limits (detailed in Appendix 1
to P&S 9.1 Committal Papers) must be complied with.

10.2 In addition to this and in order to deal with any potential future appeals or
enquiries the PSO archives case papers for up to 8 years. As such at the
conclusion of a case Investigators should forward all documents and significant
video recordings, (such as images of the suspect committing offences rather
then general periods of observation), generated by the investigation team, to
the PSO for association with the case papers.

10.3 Although documents generated by the investigation team need to be archived
there is no need to retain items such as cash from test letters or recovered
stolen property. These “physical” exhibits should be disposed of as follows;

Description of Disposal

Property

Cash and Cheques, I With the exception of marked coins any cash and

Including Foreign I cheques should be deposited in the RMLS Team Accounts.

Currency Investigators should report the final disposal, as
decided at Court, to the vestigation Information
Manager l arrange to “defund” as

approp

Marked Coins In accordance with Section 14 of P&S 6.5 Testing.
Identified Personal I Should be returned to the owner against signature on
Property the GS025B Disposal of Recovered Property.
Identified Business I Returned to the correct office against signature on
Property the GS025B Disposal of Recovered Property.

onestly, Compensation & Costs

CONFIDENTIAL
ROYAL MAIL GROUP SECURITY -

POL00104846
POL00104846

CONFIDENTIAL
PROCEDURES & STANDARDS

High value items
(not covered above)

Tf the owner cannot be identified but it is believed
to be stolen from course of post then the item should
be sent the NRC with a GS025B and a final request for
them to see if they can identify the owner. If the
item was obtained as a consequence of an offence then
the disposal will be in accordance with the Order of
the Court. (If the Order is that the property is
transferred to Royal Mail it should again be sent to
the NRC with a GS025B).

Low value items
(not covered above)

Low value items should be treated the same as high
value items with the exception that low value items
can be retained for use in future testing operations
as long as a final check to trace the owner is made
with the NRC.

Master Audio tapes

Forward to the PSO with a completed GS023 Master Tape
Receipt by SD.

Recorded
Surveillance Media
not detailing

Suspicious activity

Destroy by shredding or breaking the disc or removing
the magnetic tape rendering it useless, either locally
or through the PSO.

Working Copies of
Audio Tapes.

To be destroyed locally by removing the magnetic tape
from the cassette and rendering the tape useless. ‘The
PSO can carry out this function in cases where large
amounts of tapes are involved.

Remaining Paper
Items

should be associated
material can be

Evidentially significant items
with the Case Papers. “unused”
shredded locally.

ty Obtained Dishonest ly,

Compensation &

CONFIDENTIAL