development and publication of investigation procedures
ication P Required - RATIONALE
Royal Mail Group Policy
Royal Mail Group will investigate
crime and suspected crime against
> Protecting the integrity / brand / reputation of the business the organisation, identify offenders,
> Provides a framework to ensure adherence is maintained with Legal requirements highlight factors that facilitated
> Provides a consistent approach towards progression of cases crime and take appropriate action -
> Supports business policy for prosecution of offenders not excluding prosecution.
> — Supports business objectives on recovery of losses (See App 34)
ca
¥ ©
Post Office® Legal Services Fol RMUK
> John M Scott - Head Of Securty Lporpe
Rob G Wilson - Head Law I > Se oe otk Phil Gerish - Head of Investigations
jobile — Mobiet GRO I
Senior Manager = }
¥ ¥
Eurther Input from > RMUK Casework Recording &
Outputs
Foe Ounce a) Coser > POL Investigation Policies & Standards Fesdbadks
Crime Risk Team co > Royal Mail Group Policy
> Security Operations Team RMUK Investigation Policies &
Leaders & Financial investigators fe eld Sua Barret eet Procedures — all policies /
: applied to existing procedures / policies
> _NPIA Digest -http:/ > le oe ces procedures can be found on
www. npia police. uk/en/6288.him pales: RMUK Security Sharepoint site
> Louise McDonald (NPIA Trainer} : httosf/portal.royalmalgroup.com/
> Designated SPOC role (Operational) Lee ail pbet
Reporting Of Crime to POL Initiating an Investigation
{see 3A) {see 3A)
*
I
I (see 38 * (see 9B) (see 38) I
a z
Financial Investigations
i slat
Application of Proceeds of Crime Act 2002 Lesisiation
‘Supporting Money Laundering Investigations & applying for
Confiscation Proceedings post conviction
POL00104889
POL00104889
and publication of investigation procedures
Vvvyy
Protecting the integrity / brand / reputation of the business
Provides a consistent approach towards progression of cases
‘Supports business policy for prosecution of offenders
‘Supports business objectives on recovery of losses.
Provides an Intelligence Database of historical information
Police PNC
Crimestoppers *
Trading standards, DWP)
HMRC
4 All suspicious incidents
Other
(eg. local councils,
Ra
by Casework Manager
‘Case Raised 7
‘Assessment of information undertaken
Grapevine
Royal Mail Group
‘Anonymous
(i.e, whistleblower)
Post Office® Ltd Internal I
(e.g. SPOC)
x, Information recorded for Inteligence
only
Triggers’ for raising
for progress recorded
1g case met
Case enquiry categories & timescales
{see grid below) & App 3A(1)
Case Raise (all in one document)
> Enquity form sent to
Team Leader via e-mail
immediate Open Enquiry
Where immediate response is appropriate and few pre-
interview enquiries are needed or practicable
ee ission /
Interview on day of notification (where possible)
‘minimum within 48 hours and case submitted to
normal repor timescales (12 days)
Wajor Enquiry 515,000 (or major customer / clent / reputation impact) ‘Case to be at “suspect offender interviewed within 1
where immediate response is nat possible due to the month of raise
requirement to perform pre-interview enquiries / analysis,
‘Open Enquiry ‘Where interviews within 2 month are appropriate and few I ABle to progress almost immediately
pre-interview enquities are needed
Case to be at “suspect offender’ interviewed stage
within 2 months of raise
‘Standard Enquiry
Liaison
‘Allether enquiries not included in the above - where
to perform pre-interview enquiries
‘Any case where liaison with another investigative body
leading enquiries into criminal activity at POL branches
immediate response is not possible due to the requirement
Case be at suspect Gender interviewed and
‘submitted / closure stage within 2 months of raise
‘Should enquiries indicate increased loss or impact,
status must be amended to Major Enquiry immediately
‘Case t6 be Updated monthly via the monthly
spreadsheet process
POL00104889
POL00104889
POL00104889
POL00104889
POL Separation Project — P3B — Research, interpretation. ration, development
and publication of investigation procedures
=Proaressi ina of investigation & P: t 2 Ni
> Protecting the integnty / brand / reputation of the business
> Provides a framework to ensure adherence with legal requirements 's achieved & maintained
> Provides a consistent approach towards progression of cases
% Supports business policy for prosecution of offenders
> Supports business objectives on recovery of losses,
a ¥ ¥.
Casework Reporting &
Conducting an Investigation
> conblancs Prosecution I
x ¥ x x
nee Pete ta Casework procedures are
Investigation Recordi already in place within POL
> 8208 - equian, vehicle, e- evidence & Forensic Services Those below need to be POL prosecution
> Adherence to Data Protection > Witness statements I ipsam alan ee
‘Act 1998 principles ® Notes books (small supply at pt Pines.
» PNG Access required 148 Old St)
% spoc So Eepec acs Soi I > Case file submission to > Liaison with Criminal
2) access to RMUK Seeley Criminal Law Team (will Law Team
employee data (Pt 1, Chpt 2 oe ee a existing process apply?) I I» — PNC Aocess for
of RIPA) 5. RMU COTY aad MeL > NPA Process witness checks
) acquisition of Comms Data Blackwell - mobile! > Formal Adult cautions
©) SARS / Elmer intel ff s > Debarment (68120)
> Forensic Science Services > “RMUK Computer contact —
‘website - http! Dave Brassington -
www. forensic.gov uldhtmly ‘
J *. 7
- mono ace ~ GS Forms on RMUK Sharepoint site
(see Appendix 3B(2) for glossary of al
~ ¥ RMUK forms and amended POL forms
(only those needed for a tackle kit have
och Sone oiner ie rom nltysstiaation I peated!
E _Sonlac eas Sy
> _.Gontack Paul Southin: Budig proces
GRO ave
Ba
es rn 1D Passes (Romeo)
Investigation dealing with > Tape Seals & Tapes (Visual
the suspect & searching Informants ‘Systems) File jackets, Enclosure
(CHIS Policy) envelopes & exhibit bags (St Ives)
Existing process See App 38(1) > Gloves (Bunzl)
> Tape Machines, Tape playback &
copiers
Ea Stab vests
ee
Existing process