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Royal Mail
Lt
Royal Mail Internal Information
Criminal Investigation Team
4.1 Criminal Investigation Duties Safe
Systems of Work
Version 1.0 Final
April 2012
Review Date: April 2013
Ray Pratt
Head of Investigations Policy & Standards
Royal Mail Secu!
Mobex 7
Mobile
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Contents
Key Accountabilities
1. Introduction
2. Safe Systems of Working — Controls and Measures
INVO01 — Generic Instructions for all Activities
INV002 — Surveillance Off Site
INV003 — Surveillance Watching Galleries & CCTV Rooms
INV004 — Outsider/Other Activities/Enquiries, Court Attendance & Out of Hours
Enquiries
INVO005 — Approach to Suspect/Arrest
INV006 — Interviews with Suspects and or Witnesses
INV007 — Searching Suspect’s Person and Clothing
INV008 — Searching Official Lockers & Vehicles and the Suspect’s Vehicle & Home
INV009 — Serving Summons in Person
INV010 — Issuing Cautions or Returning Property
INV011 — Participation in Police Operations
INV012 — Driving (Operational Road Risk)
INV013 — Use of Mobile Telephones and Radios
INV014 — Use of Ladders or Step Ladders
3. Risk Assessment — General Work Related Activity - Investigations
4. Risk Rating Table
Change Control
Glossary
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Key Accountabilities
Who is What do I have to do? When do! have to do I How do! do this?
accountable?
this?
All members of
Royal Mail Security
Ensure you comply with
these Procedures
Ongoing
Be aware of the
document
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Criminal Investigation Duties Safe Systems of Work
1. Introduction
1.1. The following tasks and associated hazards and risks, which are specifically associated with Criminal
Investigation Duties, have been identified and assessed to determine the level of risk and a range of
sensible Safe Systems of Work (SSOW).
1.2 Asummary of the risk assessment evaluation process can be seen at Section 3 below. The chart
provides a ‘rating’ against each identified risk by assessing the level of both outcome and probability.
1.3 All staff undertaking these tasks must be aware of the specified SSOW and implement them at all
times. If it is not possible to comply with any of these measures, advice must be sought from a Line
Manager.
1.4 The focus of ‘INVO01’ of this document is ‘Generic Instructions for All Activities’ and lists the
minimum training requirements and physical safeguards, along with a range of sensible ‘Controls and
Measures’, applicable when conducting investigation duties/tasks.
1.5 Investigators to note whilst employed on Security Duties during Industrial Action they must adhere to
the specific Safe Systems of Work (SSoW) of the Security Risk Management Team.
1.6 The remainder of the document defines the tasks associated with investigation duties in more detail
and again provides a range of ‘Controls and Measures’, applicable to specific activities. INVO12,
INVO13 and INVO14 are the Business specific SSoW relating to Road Risk, the use of mobile phones
and radios and the use of ladders and therefore considered as most relevant to investigation activities
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2. Safe Systems of Working and Controls and Measures
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INVO01 — Generic Instructions for all Activities
Minimum Training Requirements
e Investigation Training
e Surveillance Training
¢ Conflict Management, Physical Intervention and Holding Training.
e Health and Safety Training (A Safe Place to Work)
¢@ Manual Handling Training
¢ Understand these SsoW
Physical Safe Guards
Protective Vests
Mobile Telephones
Radios
Non Latex Disposable Gloves
Personal Issue Covert Ear Piece
Safe Systems Of Working — Controls & Measures
INVO01.1 Business Health & Safety Policies must be complied with, including: Royal Mail Group Ltd (RMG Ltd) Health, Safety & Environment Policies.
INVO001.2 _ Investigators to be aware of relevant Health and Safety bulletins issued by Unit Safety Committee. See Royal Mail Security Sharepoint under
Safety Management.
INVO001.3 All identified operational risks must be managed through the Planned Operation Risk Assessment (PORA) process, including the decision to use
or not to use Personal Protective Equipment (protective vests etc). All training and Criminal Investigation Procedures and Standards must be
complied with.
INVO01.4 = Where there is significant doubt over the activity to be performed because of the risks to Health & Safety, Investigators must consult their Line
Manager or a Senior Investigation Manager for advice.
INVO001.5 —_ Investigators must ensure the welfare of suspects and monitor their demeanour to ensure that any deteriorating mental or physical condition is
addressed.
INV001.6 — There is no expectation that a Royal Mail Group Ltd Investigator will use force in order to affect their citizen’s powers of arrest or that they
should put themselves or others at risk of harm by using force to prevent a person making off before a constable can take responsibility for
them.
INVO01.7__—_—‘ The wearing of Protective Vests (Business Issue) will be subject to the outcome of a Planned Operations Risk Assessment. An Investigator
however may choose to wear a Protective Vest during any Investigation activity.
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INVO01.8
INVOO01.9
INVO01.10
INVO01.11
INVOO1.12
INVOO1.13
INVO001.14
INVO01.15
INVO001.16
If a suspect is to be conveyed by car (to the place of search, interview, police station etc.), an official RMG Ltd vehicle (or hired/leased vehicle)
must be used. The suspect should be seated behind the passenger seat with an Investigator seated behind the driver. Child locks must be
applied to the rear doors to prevent risk of injury should a person decide to get out of the vehicle whilst it is moving.
At all sites the Person in Charge (PIC) is accountable for ensuring that workplace risk assessments are conducted. Investigators must however
ensure that Risk Assessments have been conducted on facilities that they use.
When working alone Investigators must have a working, tested and charged mobile phone or radio (if appropriate) with them.
Clothing and footwear appropriate to the task, social environment and weather conditions should be worn.
During all searches the searcher should wear two pairs of issued, non latex disposable gloves, to EN374 standard. Investigators must not put
their hands where they cannot see to prevent needle and sharps injury.
Sharp disposal systems, to BS 7320:1990, must be available for the safe disposal/retention of any needles etc. found. Local arrangements need
to be made for sharp disposal by negotiation with: Police, Hospitals or local council.
Earpieces for radio headsets must not be shared.
All accidents and near misses must be recorded and reported in line with current guidelines.
When dealing with items that have been treated with the chemical Ninhydrin; two pairs of non latex rubber gloves must be worn and the
treated items sealed in a clearly labelled exhibit bag immediately. If local arrangements for incineration cannot be made, the items should be
forwarded to the Prosecution Support Office (PSO) for disposal.
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INVO02 — Surveillance Off Site
identified Hazards
Physical Assaults, Verbal Abuse by Suspect or Others Road Traffic
Accidents (RTA) if on Mobile Surveillance
Accidents in the Street or on any Premises (Unfamiliar Areas)
Contact with Hazardous Chemicals/Substances
Manual Handling Injury
Dog/Animal Attack
e Ear Infection from Using Covert Earpieces
coe
Minimum Training Requirements
© Surveillance Training
© Conflict Management, Physical
Intervention and Holding Training.
e Health and Safety Training (A Safe Place
to Work)
e Manual Handling Training
Physical Safe Guards
¢ Protective Vests
© Mobile Telephones
¢ Radios
© Personal Issue Covert Ear Piece
Safe Systems Of Working — Controls & Measures
INVO002.1 Safe Systems of Work INVO01 must be followed at all times.
INVO02.2 If mobile surveillance is undertaken then INVO12 & INVO13 apply.
INVO002.3 Only official RMG Ltd owned or hired/leased vehicles may be used on mobile surveillance.
INVO002.4
the role being performed.
All Investigators conducting surveillance should be trained to appropriate levels or be accompanied by another member of staff experienced in
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INV003 — Surveillance Using Watching Galleries or CCTV Rooms
Identified Hazards
Emergency Within ‘Host’ Premises
Member Of Team Falls Ill
Falling From Ladders, Trap Doors or Other Accidents (Unfamiliar
Areas)
Manual Handling Injury
Faulty Equipment Causing Electric Shock
Eye Strain and/or Repetitive Strain Injury
mum Training Requirements
© Health and Safety Training (A Safe
Place to Work)
¢ Manual Handling Training
e Surveillance Training
¢ Guidance on use of Ladders
Physical Safe Guards
e Protective Vests
¢ Mobile Telephones
¢ Radios
Safe Systems Of Working — Controls & Measures
INVO03.1.
INVO03.2
INVO03.3
INV003.4
INVO03.5,
INVO03.6
INVO03.7
Safe Systems of Work INVO01 must be followed at all times.
the role being performed.
All Investigators conducting surveillance should be trained to appropriate levels or be accompanied by another member of staff experienced in
Prior to the surveillance operation the Investigator In Charge (IIC) of the operation must arrange to obtain from the PIC of the relevant office
specific details of site safety and the emergency evacuation instructions from the site log and cascade this information to the operational team.
Where possible a minimum of two Investigators must be present when entering the gallery. Where only one person is present in a gallery an
action plan must exist to ensure their safety in the event of an emergency in the building. Investigators must be in possession of working mobile
phone or if appropriate a radio when entering watching galleries.
If trap doors are fitted, these must be kept closed when the floors above are in use.
Vertical access ladders are not to be climbed when carrying heavy items or when wearing inappropriate footwear/clothing.
Any issues regarding refreshments or toilet usage should be anticipated and managed before any long periods of gallery surveillance.
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INV004 — Outsider/Other Activities/Enquiries, Court Attendance and Out of Hours Enquiries
Identified Hazards
e Physical Assaults, Verbal Abuse by Suspect or Others
¢ Accidents in the Street or on any Premises (Unfamiliar Areas)
¢ Contact With Hazardous Chemicals/Substances
e@ Manual Handling Injury
© Dog/Animal Attack
Minimum Training Requirements
¢ Investigation Training
Conflict Management, Physical
Intervention and Holding Training.
e Health and Safety Training (A Safe
Place to Work)
¢ Manual Handling Training
Physical Safe Guards
¢ Mobile Telephones
« Radios
Safe Systems Of Working — Controls & Measures
INV004.1 Safe Systems of Work INVOO1 must be followed at all times.
INV004.2 On Court premises, signs of hostility should be reported to the court security, other witnesses alerted and care taken when using common areas
such as court toilets, welfare facilities and when leaving.
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INV005 — Approach to Suspect and Arrest
Identified Hazards mum Training Requirements Physical Safe Guards
¢ Mental Or Physical Breakdown of Suspect Including Self Harm ¢ Investigation Training e Protective Vests
e Physical Assaults, Verbal Abuse by Suspect or Others © Conflict Management, Physical ¢ Mobile Telephones
© Accidents in The Street or on any Premises (Unfamiliar Areas) Intervention and Holding Training. ¢ Radios
¢ Manual Handling Injury ¢ Health and Safety Training (A Safe
© Dog/Animal Attacks Place to Work)
¢@ Manual Handling Training
Safe Systems Of Working — Controls & Measures
INVO05.1 Safe Systems of Work INVOO1 must be followed at all times.
INVO05.2 There must be a minimum of 2 Investigators present when approaching any suspect or making any arrest.
INVO005.3 Investigators may wish to conduct a search of the person for Health and Safety reasons at an early stage.
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INV006 — Interview with Suspects and/or Witnesses
Identified Hazards
Mental or Physical Breakdown of Suspect Including Self Harm
Physical Assaults, Verbal Abuse by Suspect or Others
Accidents in the Street or on any Premises (Unfamiliar Areas)
Manual Handling Injury
Contact With Faulty Electrical Items Causing Electric Shock
Dog/Animal Attacks
mum Training Requirements
¢ Investigation Training
© Conflict Management, Physical
Intervention and Holding Training.
¢ Health and Safety Training (A Safe
Place to Work)
¢@ Manual Handling Training
Physical Safe Guards
e Protective Vests
¢ Mobile Telephones
¢ Radios
Safe Systems Of Working — Controls & Measures
INVO06.1 Safe Systems of Work INVOO1 must be followed at all times.
INVO06.2
INVO06.3
maintained.
Suspect Interview teams must comprise of at least two Investigators (one could be a police officer).
If it is necessary to conduct suspect interviews at a home address or other private premises a third party should be informed and regular contact
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INV007 — Searching the Suspect’s Person and Clothing
Identified Hazards
Mental or Physical Breakdown of Suspect Including Self Harm
Physical Assaults, Verbal Abuse by Suspect or Others
Cuts and Infection and Sharps
Contact with Hazardous Chemicals and Substances
Manual Handling Injury
mum Training Requirements
© Search Training
© Conflict Management, Physical
Intervention and Holding Training.
¢ Health and Safety Training (A Safe
Place to Work)
¢@ Manual Handling Training
Physical Safe Guards
e Protective Vests
¢ Mobile Telephones
¢ Radios
Non Latex Disposable Gloves
Safe Systems Of Working — Controls & Measures
INVO007.1 Safe Systems of Work INVOO1 must be followed at all times.
INV007.2_ There must be a minimum of two fully trained Investigators at searches of the person and clothing.
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INV008 — Searching Official Lockers and Vehicles and the Suspect’s Vehicle and Home
Identified Hazards
¢ Mental or Physical Breakdown of Suspect Including Self-Harm
Physical Assaults, Verbal Abuse by Suspect or Others.
Accidents in the Street or on any Premises (Unfamiliar Areas)
Cuts and Infection from Sharps
Accidental Injury Caused by Moving Vehicle
Contact with Hazardous Chemicals/Substances
Manual Handling Injuries
Contact with Faulty Electrical Items Causing Electric Shock
Dog/Animal Attack
Contact with Vehicle Components, Activation and Burns
coe eee ee
mum Training Requirements
© Search Training
© Conflict Management, Physical
Intervention and Holding Training.
¢ Health and Safety Training (A Safe
Place to Work)
e@ Manual Handling Training
© Guidance on Use of Ladders
Physical Safe Guards
e Protective Vests
¢ Mobile Telephones
¢ Radios
e Non Latex Disposable Gloves
Safe Systems Of Working — Controls & Measures
INV008.1 Safe Systems of Work INVOO1 must be followed at all times.
INVO008.2_ There must be a minimum of two fully trained Investigators at searches of official lockers & official motor vehicles and three fully trained
Investigators at searches of the suspect’s vehicle & home. One Investigator must be tasked as a chaperone.
INVO008.3 Investigators should exercise care when searching toilets, sewage systems or rubbish bins, ensuring that they replace gloves and masks after such
searches and dispose of used gloves and masks safely.
INV008.4_ When searching, Investigators should be aware of the potential existence of an electrical power supply to facilities.
INVO008.5 Attics and lofts should be ventilated before entry. Care must taken when gaining access to or searching in attics or lofts and any flooring in such
should be treated with caution. Additionally care must be exercised if lowering items from lofts, or when searching flat roofs. The use of ladders
is covered in INVO14 below.
INV008.6 Investigators should not strip down any electrical or gas appliances or vehicle electrical, impact protection system or fuel components.
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INV009 — Serving Summons in Person
Identified Hazards Minimum Training Requirements Physical Safe Guards
e Mental or Physical Breakdown of Suspect Including Self Harm ¢ Conflict Management, Physical ¢ Protective Vests
¢ Physical Assaults, Verbal Abuse by Suspect or Others Intervention and Holding Training. ¢ Mobile Telephones
Accidents in the Street or on Any Premises (Unfamiliar Areas) © Health and Safety Training (A Safe © Radios
© Dog/Animal Attacks Place to Work)
Safe Systems Of Working — Controls & Measures
INVO09.1.
INVOO09.2
INVO09.3
INVO09.4
Safe Systems of Work INVO01 must be followed at all times.
Consider the use of the Special Delivery service.
Consider whether the summons can be served on RMG Ltd premises or at a Police station or solicitor’s office.
If serving summons at the home address of the suspect two Investigators should be present and a third party advised of when entering and
leaving the premises.
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INV0010 — Issuing Simple Cautions or Returning Property
Identified Hazards
Physical Assaults, Verbal Abuse by Suspect or Others
e Accidents in the Street or on Any Premises (Unfamiliar Areas)
e@ Manual Handling Injury
© Dog/Animal Attacks
mum Training Requirements
¢ Investigation Training
© Conflict Management, Physical
Intervention and Holding Training.
¢ Health and Safety Training (A Safe
Place to Work)
e@ Manual Handling Training
Physical Safe Guards
¢ Protective vests
¢ Mobile telephones
¢ Radios
Safe Systems Of Working — Controls & Measures
INVO10.1 Safe Systems of Work INVOO1 must be followed at all times.
INV010.2 Consider whether the issuing of a caution or the returning property can be administered on Royal Mail Group Ltd premises, or at a Police station
or solicitor’s office, if the subject is willing to attend.
INV010.3 If issuing simple cautions or returning property at the home address of the suspect two Investigators should be present and a third party advised
of when entering and leaving the premises.
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INV0011 - Participation in Police Operations
Identified Hazards
Physical Assaults, Verbal Abuse by Suspect or Others
Accidents in the Street or on Any Premises (Unfamiliar Area)
Contact With Hazardous Chemical/Substances
Manual Handling Injury
Dog/Animal Attack
Ear Infection From Use Of Covert Earpieces
mum Training Requirements
¢ Investigation Training
e Surveillance Training
¢ Conflict Management, Physical
Intervention and Holding Training.
© Health and Safety Training (A Safe
Place to Work)
¢@ Manual Handling Training
Physical Safe Guards
e Protective Vests
¢ Mobile Telephones
¢ Radios
© Personal Issue Covert Ear Piece
Safe Systems Of Working — Controls & Measures
INVO11.1
Safe Systems of Work INVO01 must be followed at all times.
INVO11.2 On Police led operations, the Police will be responsible for assessing the risks. Where no assessment has been completed a Planned Operation —
Risk Assessment (PORA) is required to cover the activities of RMG Ltd employees.
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INV0012 — Driving (Operational Road Risks)
Identified Hazards Minimum Training Requirements Physical Safe Guards
© Physical assault, verbal abuse by suspect or others © Current Driving Licence ¢ Seat belts
¢ Road Traffic Accidents
Safe Systems Of Working — Controls & Measures
INVO12.1
INVO12.2
INVO12.3
INVO12.4
INVO12.5
INV012.6
INVO12.7
INV012.8
INVO012.9
INVO12.10
INVO12.11
INVO12.12
Safe Systems of Work INVO01 must be followed at all times.
RMG Ltd policy for the use of mobile phones must be adhered to all times (see INVO13).
All road traffic legislation and the Highway Code to be adhered to all times.
Before use check engine oil level, brake fluid level, coolant level, tyre pressure, tyre wear, wipers, washer fluid level, battery electrolyte level and
lights. Also ensure that sufficient fuel is available to you. These checks will be described in the vehicle handbook or owner’s manual. In addition
all vehicles should be serviced in accordance with the manufactures’ service schedule.
Plan diary to avoid excessive driving and long distance journeys.
Allow sufficient time for your journey, extra time may be needed due to poor weather conditions and at night. If you can, let someone know that
you are travelling and the route to be taken.
Use alternative mode of transport when appropriate.
Take frequent breaks to minimize fatigue. Ensure you have sufficient cash/plastic for contingencies.
Overnight stays should be considered if total hours worked, including driving time, exceeds 12 hours.
Do not park in secluded locations (particularly during the hours of darkness).
Keep all valuables and personal effects out of sight.
Do not pick up unauthorised passengers.
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INV0013 — The Use of Mobile Telephones and Radios
Identified Hazards Minimum Training Requirements Physical Safe Guards
© Road Traffic Accidents ¢ Health and Safety Training (A Safe ¢ Seat Belts
Place to Work)
¢ Surveillance Training
Safe Systems Of Working — Controls & Measures
INVO13.1.
INVO13.2
INVO13.3
INVO013.4
INVO13.5
INVO013.6
INVO13.7
INVO013.8
Safe Systems of Work INVOO1 must be followed at all times.
It is illegal to use a hand held mobile phone or similar devices (radios) while driving, (this includes in traffic jams). Investigators should not use
handheld devices whilst driving except to call 999 in an emergency when it is not practical to stop.
Keep all calls/communication to a minimum - do not engage in long conversations on a mobile or radio.
Do not stop on the hard shoulder. It is illegal unless it is a real emergency.
If possible, make arrangements with your office that you will phone in to pick up non-urgent messages at a certain time.
When planning an operation where radios and mobile phones are to be used whilst travelling in vehicles, plan to provide a passenger to operate
the radio/mobile phone.
If alone in a vehicle, stop and turn off the engine to make radio transmissions.
Switch off your mobile phone and radio (whether hand-held or hands-free) when you are at a filling station even if you are not refuelling your
own car. Do not store or carry flammable or explosive materials, such as petrol, in the same compartment as your phone as there may be a risk
of explosion. Switch off your mobile phone if you are inside or in the vicinity of any aircraft.
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INV0014 — The Use of Ladders and Step Ladders
Identified Hazards Minimum Training Requirements Physical Safe Guards
¢ Physical Injury from falling or items failing from ladders ¢ Manual Handling Training
e@ Manual Handling Injuries
Safe Systems Of Working — Controls & Measures
INVO14.1
INVO14.2
INVO014.3
INVO14.4
INVO14.5
INVO14.6
INVO14.7
INVO14.8
INVO14.9
INVO14.10
INVO14.11
Before using any ladders/step ladders they should be given a pre-use visual inspection by the user. If there is any indication that the ladders are
defective they should not be used.
Only one person should climb/descend a ladder at any one time.
Ladders must be erected on firm level ground at an angle of 4 units up for every 1 unit the base is away from the wall. Ladders/step ladders
must only be erected and used in accordance with the manufacturer’s instructions.
Ladders/step ladders should never be used near doors unless all reasonable precautions have been taken to protect the user, i.e. barriers, lock
the door, notices, a second person or leave the door open.
Ensure that the ladder/step ladders will not reach into an area where there are exposed live electrical conductors, or in an area where other
hazards may exist.
The top of the ladder must rest against a solid surface and able to withstand the imposed loads. Persons on ladders must be able to achieve the
purpose of the ladder without over reaching.
If the ladder/step ladders are to be used to gain access to a loft or other working platform the top of the ladder must extend at least five rungs
beyond the loft or working platform to ensure a firm hand hold whilst gaining access or egress.
A ladder of 3 metres or less must be secured at the bottom. Ladders of over 3 metres must be secured at the bottom first and then at the top,
where reasonably practicable. A second person can be used to stand at foot of a ladder to secure the bottom of it.
There must be at least a two rung overlap on extension ladders up to 5 metres in length and a 3 rung overlap on ladders over 5 metres.
Extension ladders must be raised and lowered from the base ensuring that the latching hooks are properly engaged. Erected ladders should not
be left unattended.
When ascending or descending the climber must face the ladder with the hands in contact with the stiles. Only one rung must be climbed on
each step up or down. Hands must be kept free of tools or equipment when ascending or descending the ladder.
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3. Risk Assessment - General Work Related Activity — Investigations
Reference I Activities Identified Risk Outcome I Probability nish aa
Rating Required
INVOO1 I Generic Instructions for Yes
All Activities
INVO02 I Surveillance (off site) © Physical Assaults, Verbal Abuse by Suspect or Others 4 1
© Road Traffic Accidents (RTA) if on Mobile Surveillance 4 1
¢ Accidents in the Street or on any Premises (Unfamiliar Areas) 3 1
* Contact with Hazardous Chemicals/Substances 3 1 .
© Manual Handling Injury 3 1 Medium Yes
© Dog/Animal Attack 3 1
¢ Ear Infection from Using Covert Earpiece 1 1
INVOO3 I Surveillance Using Emergency Within ‘Host’ Premises 4 1
Watching Galleries and I « Member Of Team Falls Ill 4 1
CCTV rooms * Falling From Ladders, Trap Doors or Other Accidents (Unfamiliar 4 1
Areas) Medium Yes
© Manual Handling Injury 3 1
© Faulty Equipment Causing Electric Shock 3 1
© Eye Strain and/or Repetitive Strain Injury 1 1
INVO04 I Outsider/Other Physical Assaults, Verbal Abuse by Suspect or Others 4 1
Activities/Enquiries, ¢ Accidents in the Street or on any Premises (Unfamiliar Areas) 3 1
Court Attendance and * Contact With Hazardous Chemicals/Substances 3 1 Medium Yes
Out of Hours Enquiries I e Manual Handling Injury 3 1
© Dog/Animal Attack 3 1
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INVOOS
Approach to
Suspect/Arrest
e Mental Or Physical Breakdown of Suspect Including Self Harm
¢ Physical Assaults, Verbal Abuse by Suspect or Others
Accidents in The Street or on any Premises (Unfamiliar Areas)
Manual Handling Injury
Dog/Animal Attacks
wwwas
rPRPRRR
Medium
Yes
INVOO6
Interviews with Suspects
and/or Witnesses
Mental or Physical Breakdown of Suspect Including Self Harm
Physical Assaults, Verbal Abuse by Suspect or Others
Accidents in the Street or on any Premises (Unfamiliar Areas)
Manual Handling Injury
Contact With Faulty Electrical Items Causing Electric Shock
Dog/Animal Attacks
wWwHWWWaAD
PRPRENN
High
Yes
INVOO7
Searching Suspect’s
Person & Clothing
oe
Mental or Physical Breakdown of Suspect Including Self Harm
Physical Assaults, Verbal Abuse by Suspect or Others
Cuts and Infection and Sharps
Contact with Hazardous Chemicals and Substances
Manual Handling Injury
wwaaa
PRENN
High
Yes
INVOO8
Searching Official Locker
& Vehicle and the
Suspect’s Vehicle &
Home
Mental or Physical Breakdown of Suspect Including Self-Harm
© Physical Assaults, Verbal Abuse by Suspect or Others.
eooee
Accidents in the Street or on any Premises (Unfamiliar Areas)
Cuts and Infection from Sharps
Accidental Injury Caused by Moving Vehicle
Contact with Hazardous Chemicals/Substances
Manual Handling Injuries
Contact with Faulty Electrical Items Causing Electric Shock
Dog/Animal Attack
Contact with Vehicle Components, Activation and Burns
WHwhRWWEARWARD
RPRPBENPRRENN
High
Yes
INVOOS
Serving Summons in
Mental or Physical Breakdown of Suspect Including Self Harm
Medium
Yes
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Person ¢ Physical Assaults, Verbal Abuse by Suspect or Others 4 1
¢ Accidents in the Street or on Any Premises (Unfamiliar Areas) 3 1
Dog/Animal Attacks 3 1
INVO10 I Issuing Cautions or Physical Assaults, Verbal Abuse by Suspect or Others 3 1
Returning Property ¢ Accidents in the Street or on Any Premises (Unfamiliar Areas) 3 1 Medium
Manual Handling Injury 3 1 Yes
© Dog/Animal Attacks 3 1
INVO11 I Participation in Police ¢ Physical Assaults, Verbal Abuse by Suspect or Others 4 1
operations ¢ Accidents in the Street or on Any Premises (Unfamiliar Area) 3 1
Contact With Hazardous Chemical/Substances 3 1
* Manual Handling Injury 3 1 Medium Yes
© Dog/Animal Attack 3 1
¢ Ear Infection From Use Of Covert Earpieces 1 1
INVO12_ I Driving (Occupational Physical Assaults, Verbal Abuse by Suspect or Others 4 1
Road Risk) * Road Traffic Accidents 4 3 High Yes
INVO13 I Use of mobile phones Road Traffic Accidents 4 1 .
. Medium Yes
and radios
INVO14 I Use of ladders & step © Physical Injury From Falling or Items Falling From Ladders 4 1
ladders © Manual Handling Injuries 3 1 Medium Yes
(© Royal Mali 2012 ~ P&S 4.1 Criminal Investigation Safe Systems of Work RM V1.0 Page 22 of 25
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4 Risk Rating Table
Probability
5
Certain
4
Highly Likely
3
Probable
2
Improbable
1
Unlikely
1 2 3 5
Minor Injury Lost time Serious Death Multiple
Injury Injury Deaths
Outcome
Red boxes indicate High Risk
3&4 Yellow (amber) boxes indicate Medium Risk
Green boxes indicate Low Risk
Criteria for Probability
5 Certain - Expected to happen at any moment
4 Highly likely - Expected two or three times a year
3 Likely - Expected once a year
2 Improbable - Expected once in two or three years
1 Unlikely - Not expected to happen in five years
(© Royal Mal 2012 ~ P&S 4.1 Criminal Investigation Safe Systems of Work RM V1.0 ~ Page 23 of 25,
Change Control
POL00105233
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I Final
1.0
Ray Pratt
Alison Angus & Michael F Matthews
April 2012
Internal
Authorisation
itl
Nai
Security Ray Pratt
April 2012
Distribution List
All Royal Mail Security via Security Sharepoint
Documentation History
V1
Final
April 2012
April 2012
imma Change
Document Reviewed and Placed in RMG Ltd Format
Glossary
(© Royal Mal 2012 ~ P&S 4.1 Criminal Investigation Safe Systems of Work RM V1.0 ~ Page 24 of 25,
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RMG Ltd Royal Mail Group Ltd
SSoW Safe Systems of Work
PiC Person in Charge
PSO. Prosecution Support Office
RTA Road Traffic Accident
1c Investigator in the Case
PORA Planned Operation Risk Assessment
Document Summary
If you have any queries please contact:
Alison Angus
Royal Mail Security
Prosecution Support Office
Leeds Mail Centre
LEEDS
LS10 1AZ
Postline:
STD:
E mail
Or
Mick F Matthews
Royal Mail Security
6A Eccleston St
LONDON
SW1W SLT
Postline:
STD:
E mail
(© Royal Mail 2012 ~ P&S 4.1 Criminal Investigation Safe Systems of Work RM V1.0 ~ Page 25 of 25,