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Message
From: Paula Vennells)
on behalf of — Paula Vennells
Sent: 03/04/2012 22
To: Susan Crichton
Subject: Fwd: Oliver Letwin.
Below a note I have discussed with Alice. We are both of the view that this is inappropriate and I shall contact
OL directly. (letting go is so very hard to do:) cue music ..,.
However, we could still do with the chat we didn't manage today. As you'll see JA is in the loop.
Mid am any good?
Thx both for your input today. P
Sent from my iPhone
Begin forwarded message:
From: Emily Pang
Date: 3 April 2012 1
To: Paula Vennells <7
Subject: Re: Hi there!
Paula
Moya just got off the phone with MP Letwin. He feels there is a systemic issue. He knows of a
postmistress Axminister who noted there was issues with horizon ("bizarre occurrences") and
asked POL IT to come and fix. She thought there were discrepancies between the receipts in
Horizon and her own of £2000. The PO then said no the discrepancy is £4000 and she was
suspended from using the system. Many people have come forward to say she is honest and he
personally vouches for her.
On top of this there was the subpostmistress of James Arburthnott who is the head of security for
the houses of parliament. He said the exact same thing happened with the same amounts (£2000
and £4000) with his postmistress and he (James) also vouches for her.
Moya has committed that you and her will go brief Mr Letwin together in a couple weeks. Mr
Letwin has been a big supporter of RM Group including PO so Moya would greatly appreciate if
you can please initiate an investigation of these issues in a fully challenging way as soon as
possible so that you two may discuss this in the next week or so and then go to Mr letwin
together.
Thanks so much!
Best regards
Emily Pang
Chief of Staff
Royal Mail Group
----- Original Message -----
From: Paula Vennells
Sent: Tuesday, April 03, 2012 12:39 PM
To: Emily Pang
Subject: RE: Hi there!
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Emily
I know Paula just came out of her ET meeting (which is offsite) to call Moya. I've text her to ask
her to call you.
Please let me know if this doesn't happen in the next few minutes and I'll phone Linklaters and
get another message taken into her.
Thanks
Theresa
-----Original Message-----
From: Emily Pang
Sent: 03 April 2012 11:33
To: Paula Vennells
Subject: Hi there!
Moya is just speaking to front line managers. and asked that I call you. I just called and got vmail.
Thanks!
Emily Pang
Chief of Staff
Royal Mail Group
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