POL00144948
POL00144948
From: Hugh Flemington[IMCEAEX-
_O=MMS_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29
“CN=RECIPIENTS_CN=HUGH+2EFLEMINGTON14106A9A-9886-403D-BF5B-
£08821F432B3@C72A47 ingest. local]
Sent:
To:
Ce: J Lesley J
Jarnail A Singh{,
Subject: Legally privileged and confidential
DRAFT — it has gaps / square brackets in
High level points for the Board on the SS matter
e Aninterim report to MPs and the JFSA has been promised by SS — currently intended to be presented next
Monday 8" July.
e — Early indications are that this may say either
o There are no defects in the Horizon Computer system but
= PO have identified 2 defects (which affected 64 and 14 branches respectively).
= there are problems with certain of POL’s business processes around attitude, support and
training.
o There are defects in the Horizon computer system (the 64 and the 14) and there are issues with
attitude, support and training
¢ PO are meeting SS this afternoon
o To stress how key it is that what message they give is significant
o to take issue with some of the recent interactions with subpostmasters and the JFSA in terms of the
language they have used
o to remind them that they have not as yet used all the evidence PO have provided them with to put
themselves in a position where they can make a final decision themselves
o to remind them that they should not rely on subpostmasters to make any decisions for them
o to remind them that JA is expecting an interim report next Monday in which they come to a final
conclusion on at least 3 of the cases they have been considering.
e® = PV will be having a call with JA this Wednesday, with the possibility to escalate matters via a face to face
meeting later in the week if necessary
¢ We need to see this issue in a wider context
o We process over [X] million transactions a day
o Over 11,800 branches
o And to date two anomalies have been identified which suggest a total of 78 transactions might have
been affected in terms of the subpostmaster’s balance.
® On the 2 defects we have already found:
o On the 64 the subpostmasters affected have already been contacted
o On the 14, we are in the process of writing to the subpostmasters.
o [Costcutter — Rod?]
© [One of the two defects has already been discussed in a court case (Misra) — being confirmed]
e Weare preparing a Factual Q & A which we would seek to agree with all key parties (SS, JFSA, MPs, Fujitsu).
e Weare seeing what company (possibly E&Y) we could appoint to carry out a review of our business processes
to improve them (and to message this to JA on Wednesday).
e [Update on the 4 MP cases?]
e Afinal report is currently expected in October 2013.
o This was intended to provide closure on the 4 “best” cases against PO.
o [There are also another 29 MP cases which need to be addressed (and will be addressed by the report)]
POL00144948
POL00144948
Hugh Flemington I Head of Legal
® 148 Old Street, LONDON, EC1V 9HQ
@® —_ hughslemington__ GRO k
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