POL00165852
POL00165852
Mike Wilcox To:
23/02/2011 15:28
Nigel Allen/e/POSTOFFICE, Lin Norbury/e/P:
ce: Jason G Collins/e/POSTOFFICE, Post Office
Whitham/e/POSTOFFICE
Subject: FRAUD - Case Closure - POLTD/1011/0160
Case Closure Reporting
Case Closure report must be emailed to Primary Stakeholder and copied to all Secondary Stakeholders &
Jacqueline Whitham, on final completion/submission of case.
Case reference:
Date case set up:
Branch Name: (or other Location)
Branch Code:
Main Enquiry Category:
Enquiry Type:
Name of Person(s) Interviewed: (if applicable)
Subject type / Grade: (Delete as applicable):
Case File associated:
Primary Stakeholder:
Secondary Stakeholder(s):
Identified ‘Criminal’ Loss:
POLTD/1011/0160
22/12/2010
Barkham RG41 4SY
212 939
Disputed Transactions
Cash Loss
Pamela Stubbs (not under caution interview)
Postmistress (EX)
Not with this email
As above
As above
NB: Only losses attributable to fraud and/or where the Joss is the result of suspect fraudulent activity, should be
recorded. For example if the case is an audit shortage of £50k, but £10k is known to be outstanding/other TCs,
then the Identified ‘Criminal Loss is £40k.
Potential Recovery: (method & dates) £
NB: Potential recoveries include known TCs to be issued, arrangements being made for instalments, ongoing sale
of property, etc - ie any known / instigated activity undertaken to pursue recovery, which is in the pipeline.
Actual Recovery: (method & dates) £
NB: Actual recoveries include known cash repaid. known cheques repaid, either via funding notification, direct to
Late Account, etc - ie any known recovery that has been been physically received, as opposed to being in the
pipeline,
Confiscation case: No
SPSO cases: has SPMR been made aware of loss?: Yes
Is there a Financial Investigation still ongoing?: (it N/A
yes, this form must be emailed to relevant Financial Investigator as
case will remain open within their remit)
Final outcome: (if prosecution include further details below) N° criminal activity identified
Prosecution Outcome: (Include court, date & sentence) NIA
Costs / Compensation: (Compensation awarded in multiple
partner cases / SPSO assistant cases rust be_renaid to loser -
contact PBA Banking Duty! _ GRO ito ensure
compensation cheques deait :
Debarment: (Confirm completed and date forwarded to To be decided on by retail line
Intelligence Transaction Manager)
Procedural and organizational failings identified -
(ensure PROCEDURAL FAILINGS form is also updated & emailed
to Stakeholders)
Procedural and organizational failings discussion
held with Stakeholder(s): (discussion must occur prior to
closure - outline any solutions, agreed actions, refer to next level if
issues remain e.g Crown Office failings via BM/Operations
Manager).
Are there outstanding issues of a significant This case was raised following an ongoing
nature: (e.g impact, reluctance, refusal to implement solutions, pg es ae Mee stubs a Post Office
business critical, etc - if yes, the matter should be reported in more “4 '@94rding an outstanding
POL00165852
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detail to Team Leader)
Any other comments: (NB: If DWP case then additional
closure form is required to be completed)
Security Advisor in case:
Security Programme Manager (Team Leader):
Regards
Mike Wilcox
Fraud Strand
Post Office Ltd, National Security Team
POL00165852
POL00165852
£28829.05. Mrs Stubbs is suggesting that
HORIZON is at fault when it was moved into a
Portakabin during renovations.
Along with Graham Brander I met
with Mrs Stubbs on 17" January and
she was convinced that HORIZON
was at fault. She has retained daily
transaction logs for December —
January in which time she lost
£9000 and is not prepared to release
this until she can compare it to
Fujitsu data. I have examined the
Fujitsu data and cannot see any
indications of fraud. She has
declared all the losses and has been
asking for assistance for some time.
There is a possibility (although she
will not accept it) that an assistant
has been taking the money but that
puts the onus back on her to report
it to the police. I have sent her the
Fujitsu data to reconcile with her
di transaction logs but from a
criminal / fraud point of view there
is no scope for further investigation
into any criminal activity.
Mike Wilcox
Jason G Collins
POL00165852
POL00165852
: Security Suite, PlymouthMail Centre, Breakwater RoadPLYMOUTHPL9
7XX
(ess
e
: mike.wilcox@
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