POL00323665 - Email from Andrew Bolc to Steve Bradshaw RE: Post Office Limited v Grant Allen

Evidence on official site

POL00323665
POL00323665

From: Andrew Bolc[Z”

Sent: Wed 12/12/2012 2:12:26 PM (UTC)

To: Steve Bradshaw{!

Subject: FW: Post Office Limited v Grant Allen

Attachment: JENKINS Gareth witness statement- Grant Allen 0.1.doc
Dear Steve,

Please see the attached report from Gareth regarding this case which i propose to serve on the defence. i had asked him
to look at the non polling issue raised in Mr Allen's interview and i believe that he had dealt with it adequately for our
purposes. Gareth tells me that it is in fact possible for him to retrieve the actual data from this time to see what actually
occured at this branch and that the retrieval of the data is free to POL. However he estimates it will take approx 2 1/2
days for him to look at it and analyse what it meants and this would be chargeable to POL at £2500 approx. i have told
him that at present we do not wish to persue this option unless it become unavoidable. Can you let me know your
thoughts before i get him to sign it off.

thank you

Andrew Bolc

-----Original Message----- poe
From: Jenkins Gareth GI [mailto:
Sent: 12 December 2012 12:54
To: Andrew Bolc; Rachael Panter

Cc: Thomas Penny

Subject: RE: Post Office Limited v Grant Allen

Andrew,
Sorry, for the delay, I have been busy on other things - including a couple of days leave.
I have now amended my statement (attached) to cover the specific case of Grant Allen as discussed below.

Is that sufficient for you at this stage or do I need to cover anything else? When you confirm it is all complete, I can
arrange to get it signed and sent to you as before.

Rachael: Is there anything else that needs to be done for any of these cases before the end of the year? I am working
up to Monday 17th December 2012 and then off site or on leave until Wednesday 2nd January 2013, so time is fairly
limited. Specifically, I've not looked at the cases of Ishaq or Dixon yet, and the only info I currently have for these two
cases are the basic indictments and summary of facts which would enable me to make a very generic statement if
required.

Regards

Gareth

Gareth Jenkins
Distinguished Engineer

Business Applications Architect
Post Office Account

FUJITSU

Lovelace Road, Bi ,RG12 8SN

Tel: Internal:
Mobile: Internal:

email:
POL00323665
POL00323665

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From: Andrew Bolc [mailto:
Sent: 05 December 2012 13:54

To: Jenkins Gareth GI

Subject: RE: Post Office Limited v Grant Allen

Gareth,

thank you for considering the position so promptly. i can now confirm that the case has been put back to the 24th January
2012. I would appreciate if you could add your general comments at this stage regarding the safeguards in place for
comms problems to your statement,and send this to me as before and i will refer back to the Post Office to consider
whether we go on to request the retrieval of data for your further analysis.i say so on the assumption that the data is
available for 7 years. an idea of what 2 days analysis would cost would assist in that decision. with regard to Help Desk
calls i also assume that this is information available freely to POL and therefore would request that enquiry is carried out.
i attach the Horizon non polling report obtained by the investigator in this case previously.

Regards
Andrew

oan Original Message----- oo
From: Jenkins Gareth GI [mailto
Sent: 05 December 2012 12:50
To: Andrew Bolc

Cc: Thomas Penny

Subject: RE: Post Office Limited v Grant Allen

Andrew,

I've had a look at the statement here and I think it might be helpful to have a dig as to exactly what went on in the Branch
at the time of the initial loss. I think I understand what he is claiming. However where there are comms problems it is
normal to recover any missing data once the comms are sorted out (provided it is within 35 days), so this shouldn't be a
reason for a loss. Also there are processes in place to retrieve outstanding data where there are extended comms issues
lasting more than 7 days, so as to meet contractual obligations regarding passing all data to Post Office Ltd's clients
within 10 days.

I could just make a general statement relating to that or if we retrieved the data from the time I could check out exactly
what happened in this case.

I've checked with Penny in our prosecution support team and Post Office Ltd have not requested any audit data relating
to this case (she's checked back as far as April 2010), nor have we been asked about Help Desk calls (which would
probably have occurred if there were comms issues).

Is it worth asking Post Office Ltd to request such data for me to examine before putting together a specific statement for
this, or is a simple generic one sufficient?

Note that the data retrieval is part of the standard service that Fujitsu provides to Post Office Ltd, but any time I spend
examining the data (say a couple of days) would be chargeable to Post Office Ltd and so there are commercial
considerations for you or Post Office Ltd to consider. As we are nearing the Christmas break, I can't commit to doing any
such analysis before the New Year.

Regards
POL00323665
POL00323665

Gareth

Gareth Jenkins

Distinguished Engineer
Business Applications Architect
Post Office Account

FUJITSU

Lovelace Road, Bracknell, Berkshire, RG12 8SN

Tel: :
Mobile: Internal:
email: Gareth.Jenkins¢

Web: http://uk. fujitsu.c

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From: Andrew Bolc [mailto
Sent: 04 December 2012 10:

To: Jenkins Gareth GI

Subject: Post Office Limited v Grant Allen

Dear Gareth,

I have just spoken to the solicitor for grant allen.
she is going to ask the court to relist the hearing currently on the 10th December 2012 until Jan next year which should
take the pressure off on this case.

i attach an extract from mr Allen's interview. as in the case summary i sent you he is trying to suggest that an inital loss
of £3000 is attributable to lost data which has not reached head office because of installation problems. are you able to
comment on this scenario at all? ultimately we would need to discredit this as an explanation that holds any water. he
denies stealing the subsequent losses and therefore by implication may be seeking to blame the system for these lossses
as well.

Regards

Andrew Bolc

-----Original Message-
From: leicsterscan
Sent: 04 December 2012 09:38
To: Andrew Bolc

Subject:

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Unless otherwise stated, this email has been sent from Fujitsu Services Limited, from Fujitsu (FTS) Limited, or from
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This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be
privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it is virus-free.

Fujitsu Services Limited, registered in England No 96056, registered office 22 Baker Street, London W1U 3BW.
Fujitsu (FTS) Limited, registered in England No 03808613, registered office 22 Baker Street, London W1U 3BW.

PFU Imaging Solutions Europe Limited, registered in England No 1578652, registered office Hayes Park Central, Hayes
End Road, Hayes, Middlesex, UB4 8FE.

Fujitsu Telecommunications Europe Limited, registered in England No 2548187, registered office Solihull Parkway,
Birmingham Business Park, Birmingham, B37 7YU.