RMG00000254 - Suzanne Palmer Case Study: Witness Statement of Lisa Jane Allen

Evidence on official site

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Witness Statement

(CJ Act 1967, s9; MC Act 1980, ss
5A(3)(a)

and 5B, MC Rules 1981, r 70)

Statement of Lisa Jane ALLEN

Age if under 18 Over 18 (If over 18 insert ‘over 18')

This statement (consisting of three pages each signed by me) istrue to the best of
my knowledge and belief and I make it knowing that, if it is tendered in evidence,
I shall be liable to prosecution if I have wilfully stated in it anything which I know
to be false or do not believe true.

Dated 11 day Septembe 2006
the of r

Signatur
e

Further to my statement dated 19 June 2006.

I now produce as item UJA/10 an extract from the Counter Operations Manual
relating to Camelot Scratchcards. This extract details the tran saction of the
Scratchacards and covers all aspects of accounting. There are ive sections
contained within this extract and are detailed as follows:

Section 8— General Information

Section 9 — Receipt and Activation

Section 10 — Counter Procedure

Section 11 — Prize Payment

Signature Signature witnessed by

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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, r 70)

Continuation of statement of Lisa Allen

Section 12 — Accounting

I have now obtained a Fujitsu Log for The Grange SPSO from 15 6 21 September
2005 that I produce as item UA/11. This log shows all the transactions entered
into the Horizon computer system during these dates. I further produce an
extract from this log as item UJA/12.

An explanation of the headings onUJA/12 are as follows:

ID — The counter position where the transaction took place

User — The person who was logged onto the system. SPA004 being Susa n Palmer.
The user identity is made up of the first letter of your first name followed by the
first two letters of you second name and then by a digit.

SU — This is the stock unit. In the case of The Grange Post Offic e there is only one
stock unit for the whole office, namely ‘AA’.

Date — The date the transaction took place.

Time — The time the transaction took place although this is differen t by one hour
due to British summer time.

Session Id — This is the session number at the counter when the transacti on took
place.

Mode - This is the mode that the computer was in when the error not ices were
entered. HK standing for House Keeping.

Product No — This is the number relating to the type of transaction. A cl aim error

notice is product number 162 and a charge error notice is product number 106.

Signature Signature witnessed by

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Witness Statement
(CJ Act 1967, s9; MC Act 1980, ss 5A(3)(a) and 5B, MC Rules 1981, r 70)

Continuation of statement of Lisa Allen

Qty — This is how many of each items there are.

Sale Value — This is the monetary amount entered for the transaction.

From item LJA/12 it can be seen that there are six charge error notices entered by
User SPA004 on 20/09/05 between 15:48 hours and 15:49 hours. These six charge
error notices that amount to £2520.00 are the liability of the Subpostmistress to
pay. During the same session it can be seen that a claim error notice was also
entered for £840. At the end of the session it can be seen thatthe balance owed
to Post Office Ltd was £1680.00, not £2500 as claimed at interview on 6 February
2006. Therefore it was the responsibility of Mrs Palmer to pay this amount to Post
Office Ltd at the time of entering the error notices on 20 Sept ember 2005.

It would appear that Mrs Palmer has taken the cash out of the P ost Office relating
to the claim error notice but has not paid the £2520 that she owed to Post Office
Ltd for the charge error notice.

I have contacted Security at Camelot and there are no records o f Mrs Palmer
contacting them querying any error notices. Likewise I have cortacted both
Chesterfield who raise the error notices and the Post Office Na tional Business
Service Centre (NBSC), and there are no records of any calls ma de relating to

Camelot Scratchcard or error notices relating to scratchcards.

Signature Signature witnessed by

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