ROYAL MAIL HOLDINGS plc
BOARD PERFORMANCE EVALUATION 2007
ACTIONS AGREED BY BOARD ON 2 JULY 2007
Q3 — risks:
e Board agreed that risks need to be more prominent on its agenda
e will look to the newly re-formed Risk Committee under lan Duncan, and
the GET with its closer scrutiny of the corporate risk scorecard, to make
regular reports to the Board JE
Q4 — time spent on business strategy:
e Board agreed that it needs to talk more about customers than it had been
able to do over the past 12 months
e ensure that customer-oriented sessions are on the agenda — eg Crispin
Beale’s research JE
Q5 — business performance:
e no specific actions here — Board content to see how the new KPI reporting
pack works in practice
Q6 — meeting frequency:
agreed to continue to put 12 meetings a year in the diary, but be prepared
to cancel if not needed JE
Q18 — relationship with shareholder:
e agreed that the relationship needs improving. Allan/Adam to keep under
review, taking into account impact of new SoS ~ AL/AC
e could consider a meeting/dinner with the Board and the SoS = AL/AC
Q12 and 13 — more executive involvement in board discussions
«= Chairman noted AL
Q15 - Nomco role goes too deep into organisation
e Nomco will review this, and aim to cut down on amount of Nomco
interviews RH
Q16 - little formal reporting from Remco
agreed that inappropriate to circulate minutes on a regular basis, so
Remco chair will continue to report committee’s activities verbally to the
Board
Jonathan Evans
Company Secretary
July 2007
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