BEIS0000849 - Email from Richard Moorhead to Chris Hodges re: Horizon Claims - personnel issues

Evidence on official site

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From: Moorhead, Richard.

Sent: Wed 14/08/2024 1:33:15 PM (UTC)
To: Chris Hodges

Ce:

Subject: "RE: Horizon Claims - personnel issues

Dear me. This is not good. What is driving this resistance I wonder?

As an aside, the more I read about the involvement of Rodric Williams in the guts of much of the activity
associated with the cover-up allegations, the more astonished I am that he was anywhere remotely near
the Horizon Comps or Prosecutions review schemes at all. It is actually worse than was apparent when he
have evidence.

All best

R

Richard Moorhead FAcSS
Professor of Law and Professional Ethics

Univers f Exeter I The Law School I Amory Building I Rennes Drive I Exeter EX4 4RJ

oorhead
Post Office Project site is here. I 1 lav http://lawyerwatch.blog and
https://richardmoorhead.substack.com/
ad a f my publicat http://ssrn.com/author=90930
; nto. 2 available here

You can book an office hours appointment with me on Monday afternoons (click here).
Please email me if it is urgent or Monday is not possible though.

From: Simon Recaldi

>; Elena MICHAEL (DBT)

Moorhead, Richard

Subje: lorizon Claims - personnel issues

CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise
{the sender and know the content is safe.

Chris

Thank you for your email and I appreciate the strong feelings on this subject.
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As previously advised, this is a live issue, actions have been agreed with the Post Office Board and are being
implemented, with the next update scheduled for September. As you know I do listen very carefully to feedback from
the Advisory Board and where I can, act on the same.

Given the strength of feeling and importance of this issue, I understand that this is on the agenda for your meeting
with the Post Office Chairman when you meet with him on the 29" August.

Regards
Simon
Simon Recaldin

Remediation Unit Director
Post Office Ltd I 100 Wood Street I London I EC2V 7ER

The information classification of this email is confidential unless otherwise stated

From: Christopher Hodges i GRO
Sent: Monday, July 22, 202.
To: Simon Recaldin
Cc: Carl CRESWELL (DB

Rob BRIGHTWELL (DBT,
b; rthonkevanjones'

Moorhead, Richard

1 __... GRO dl
Subject: RE: Horizon Claims - personnel issues

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Simon
Thank you for this update. Hope you are well.

We are not happy with the situation. The basic point that the victims and the public would want to know is that there
are no individuals who were involved in cognate roles (not just decision making) in any Horizon cases, regardless of
whether any wrongdoing is alleged, who are now involved in any compensation claims.

We do not see this as an issue of ‘balancing’. Individuals either were or were not involved previously, and outsiders’
trust will not be supported if there is not a clear binary yes/no answer or any lack of clarity.

I hope you can rethink as necessary and confirm the position.

Regards,
Chris

Christopher Hodges OBE PhD FSALS FRSA

Emeritus Professor of Justice Systems, Centre for Socio-Legal Studies, University of Oxford
Supernumerary Fellow, Wolfson College, Oxford

Chair, Regulatory Horizons Council

Chair, Horizon Compensation Advisory Board

Chair, Housing and Property Redress Group
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Co Founder, International Network for Delivery of Regulation

From: Simon Recaldin,

Sent: Friday, July 19, 2024 1
To: Christopher Hodges
RESWELL (0)
GRO

“>; Elena MICHAEL (DBT)

Moorhead, Richard

Subject: Horizon Claims - personnel issues

Chris
Trusting you are well.

I am coming back to you as advised below, following the Post Office Board of 8th July where the matter of ‘Past Roles’
was discussed. My apologies about the delay in reverting with a further update.

There are currently 73 employees working within Post Office's Remediation Unit (RU) who were also employed by
Post Office during the period currently being considered by the Inquiry. The majority of those employed during this
period were in unrelated roles, for example they were branch counter employees. A minority were employed in related
roles, such as branch auditors and trainers - Post Office required employees with these skill sets in RU because they
had the skills, experience, and knowledge necessary to stand up and run the schemes. Their knowledge of legacy
internal processes and systems were critical and remain important to the delivery of Redress.

Whilst these individuals were employed during the relevant period, there has been no suggestion that they have
committed any wrongdoing. Critically none of these employees have ever had any role in decision making on redress
outcomes. They predominantly undertake technical data gathering exercises or fulfil administrative functions. As you
know, Post Office have the independent external panel review for redress in the Horizon Shortfall Scheme and
disputed issues on Overturned Convictions cases, which adds further independent oversight over these processes.

Notwithstanding that position, Post Office are alive to the perception this creates externally. Post Office has
undertaken a full review of this issue in consideration of reasonable steps to mitigate the impact of this, whilst
balancing the need to be fair and follow due process in relation to Post Office employees and Post Office’s
employment obligations. Following this review, actions, agreed by Board on 8th July will be implemented. We can
provide further detail after the 24th of September Board noting these actions will first need to be communicated to any
potentially impacted individuals.

Separate to the exercise described above, where it is alleged that any employee was guilty of misconduct relating to
the work they performed previously, Post Office will investigate those allegations. If the allegations are proven
following an investigation, Post Office will take appropriate disciplinary action.

Regards

Simon

Simon Recaldin
Remediation Unit Director
Post Office Ltd I 100 Wood Street I London I EC2V 7ER

The information classification of this email is confidential unless otherwise stated.
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From: Christopher Hodge:
Sent: Wednesday, July 3, 2024 10:55 AM
To: Simon Recaldi

Moorhead, Richard

Subject: RE: Horizon Claims - personnel issues

Caution: This email has been sent by an external contact. Please take care when clicking links or opening
attachments. When in doubt, please use the "Report Phishing" button.

Simon
Thanks for the update.

We have two concerns: one is about supporting trust of the victims in the compensation arrangements (and anything
else relevant) but the other is about timing, given the extensive ongoing bad publicity emanating from the Inquiry at
the same time as the ongoing and imminent new compensation arrangements. So anything you can deliver on the
reassurance issue around the involvement of individuals, but also swiftly, would be useful.

Thanks, and best wishes,
Chris

Christopher Hodges OBE PhD FSALS FRSA

Emeritus Professor of Justice Systems, Centre for Socio-Legal Studies, University of Oxford
Supernumerary Fellow, Wolfson College, Oxford

Chair, Regulatory Horizons Council

Chair, Horizon Compensation Advisory Board

Chair, Housing and Property Redress Group

Co Founder, International Network for Delivery of Regulation

From: Simon Recaldin
Sent: Sunday, June 30, 2024 1:54 PM
To: Christopher Hodges

; Elena MICHAEL (DBT)

BRIGHTWELL (DBT)
; rthonkevanjones:

James Arbuthnot Moorhead, Richard

Subject: RE: Horizon Claims - personnel issues

Chris
Hope I find you well.
Re the below and conscious a week has gone by since my acknowledgement of receipt.

I go to Post Office Board on related matters on the 8" July and therefore propose than rather provide you with a note
now and then follow up with an update, I complete this in one action w/c 8" July.
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I trust this is satisfactory.
Regards

Simon

Simon Recaldin

Remediation Unit Director
fice Ltd I 100 Wood Street I London I EC2V 7ER

The information classification of this email is confidential unless otherwise stated

From: Simon Recaldin

Sent: Sunday, June 23, 2024 3:03 PM
To: Christopher Hodges
Ce: Carl CRESWELL (DBT) I”
GRO 2; Rob BRIGHTWELL (DBT}
; rthonkevanjones!

Elena MICHAEL (DBT)

James Arbuthn

ersonnel issues

Chris

Many thanks for the below note.
Acknowledging receipt and confirming that I will come back to you presently.
Regards
Simon
Simon Recaldin
Remediation Unit Director
Post Office Ltd I 100 Wood Street I London I EC2V 7ER
¢

Te
Emai

The information classification of this email is confidential unless otherwise stated

From: Christopher Hodges ¢

Py; Elena MICHAEL (DBT)
BRIGHTWELL (DI
3 rthonkevanjones}

GRO __} Moorhead, Richard

Subject: RE: Horizon Claims - personnel issues

Caution: This email has been sent by an external contact. Please take care when clicking links or opening
attachments. When in doubt, please use the "Report Phishing" button.
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Morning Simon
Hope you are well.

We held an HCAB meeting yesterday, at least semi-informally, and no minutes will be published until a new
Government is in place. It is interesting that there are so many issues continuing to require attention.

We noted your letter, for which we were grateful. Thank you for your kind offer to brief us further: we didn’t feel it
necessary yesterday, not least in the light of electoral purdah. But we would be grateful for a further update. We note
your ongoing review. The view was expressed that one might expect the answer in relation to individuals (about
previous involvement and hence ongoing involvement on sub-postmaster and mistress matters) to be either yes or
no, so we’re intrigued to know more about the substance of the review, and its timing.

Thanks and regards,
Chris

Christopher Hodges OBE PhD FSALS FRSA

Emeritus Professor of Justice Systems, Centre for Socio-Legal Studies, University of Oxford
‘Supernumerary Fellow, Wolfson College, Oxford

Chair, Regulatory Horizons Council

Chair, Horizon Compensation Advisory Board

Chair, Housing and Property Redress Group.

Co Founder, international Network for Delivery of Regulation

Sent: Thursday, May 3!
To: Christopher Hodges
Ce: Carl CRESWELL (DB

Rob BRIGHTWELL (DBT) < GRO
Subject: RE: Horizon Claims - personnel issues

Chris

Please find attached a response to your note to Nick Read dated 15" May — also attached.
Regards

Simon

Simon Recaldin

Remediation Unit Director
Ltd I 100 Wood Street I London I EC2V 7ER

The information classification of this email is confidential unless otherwise stated

From: Christopher Hodges f
Sent: Wednesday, May 15, 2024 8:52 AM
To: Nick Read

_Ce: Simon Recaldiri_ _} Carl CRESWELL (DBT)

a

MICHAEL (DBT)

Rob

BRIGHTWELL (DBT) I
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Subject: Horizon Claims - personnel issues

Caution: This email has been sent by an external contact. Please take care when clicking links or opening
attachments. When in doubt, please use the "Report Phishing" button.

Dear Mr Read,

Please see letter attached.
Many thanks

Christopher Hodges OBE PhD FSALS FRSA

Emeritus Professor of Justice Systems, Centre for Socio-Legal Studies, University of Oxford
Supernumerary Fellow, Wolfson College, Oxford

Chair, Regulatory Horizons Council

Chair, Horizon Compensation Advisory Board

Chair, Housing and Property Redress Group

Co Founder, International Network for Delivery of Regulation

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POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 100
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Post Office Limited is committed to protecting your privacy. Information about how we do this can
be found on our website at www.postoffice.co.uk/privacy

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This email and any attachments are confidential and intended for the addressee only. If you are
not the named recipient, you must not use, disclose, reproduce, copy or distribute the contents of
this communication. If you have received this in error, please contact the sender by reply email
and then delete this email from your system. Any views or opinions expressed within this email are
solely those of the sender, unless otherwise specifically stated.

POST OFFICE LIMITED is registered in England and Wales no 2154540. Registered Office: 100
Wood Street, London, EC2V 7ER.

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Post Office Limited is committed to protecting your privacy. Information about how we do this can
be found on our website at www.postoffice.co.uk/privacy