OV.UK
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BS Post Office
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Department for
Business & Trade
Transparency data
Post Office Horizon financial
redress data as of 31 July 2024
Updated 4 September 2024
Contents
1.
a PF oN
Claim data by scheme
Notes for table
GLO Scheme delivery target
GLO Scheme £75,000 fixed payment impact
Post Office data
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This publication is available at https://www.gov.uk/government/publications/post-office-horizon-
compensation-data-for-2024/post-office-horizon-financial-redress-data-as-of-31-july-2024
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As of 31 July 2024, approximately £261 million has been paid to over 2,800
claimants across 3 schemes:
e Horizon Shortfall Scheme (HSS): £126 million
e Group Litigation Order (GLO) Scheme: £80 million total value of all payments
including interim payments
e Overturned Convictions (OC): £54 million total value of all payments
including further interim payments
1. Claim data by scheme
Scheme Claims Offers Offers Claims
received made accepted paid
Overturned Convictions 105 104 104 104
(OC): initial interim [+2] [+1] [+1] [+1]
payments
Overturned Convictions 71 58 55 55
(OC): full and final [+7] [+4] [+7] [+7]
settlements
Group Litigation Order Not Not Not 476-
Scheme (GLO): initial applicable applicable applicable 483*
interim payment
Group Litigation Order 238 227 195 190
Scheme (GLO): fulland —[+17] [+17] [+16] [+14]
final
Horizon Shortfall 2417 2417 2065 2065
Scheme (HSS): eligible fH El El [+3]
claims before deadline
Horizon Shortfall 1513 323 206 197
Scheme (HSS): eligible = [+252] [+10] [+11] [+16]
late claims
Information correct as of 31 July 2024.
Changes from last month (28 June 2024) in square brackets.
[-] indicates no change since last month.
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*For disclosure reasons, the exact number of claims paid is now withheld.
2. Notes for table
In the ‘Claim data by scheme’ table:
e spend is rounded to nearest £1 million
e data regarding the HSS and OC are sourced from Post Office Ltd, which
retains full responsibility for the data published on its website
2.1 Overturned Convictions (OC)
Initial interim payments are available to eligible postmasters upon getting their
conviction overturned on the grounds that it was reliant on Horizon evidence.
A ‘full’ settlement comprises both pecuniary (financial) and non-pecuniary
(personal) losses, but the Post Office has been progressing non-pecuniary
settlements first to get money to postmasters as quickly as possible. This
means a number of partial settlements have been reached in addition to the full
and final settlements published here.
The department is now publishing data on full and final settlements. Claims
received are no longer being broken down into pecuniary and non-pecuniary
settlements as in previous months.
To date, 110 convictions have been overturned by the courts. These individuals
are eligible to seek financial redress via the OC Scheme.
Any individual with a conviction overturned by the Post Office (Horizon System)
Offences Act 2024 or the Post Office (Horizon System) Offences (Scotland) Bill
will be eligible to seek financial redress via the Horizon Convictions Redress
Scheme (HCRS).
2.2 Group Litigation Order (GLO) Scheme
Out of the 555 who were members of the Group Litigation Order, 63
postmasters had convictions and are therefore eligible to apply for redress once
their conviction has been overturned. If their conviction has been overturned by
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the courts, they are eligible under the OC Scheme. If their conviction has been
overturned by the legislation, they are eligible for the HCRS.
The remaining 492 postmasters are currently eligible for the Group Litigation
Order Scheme, of whom 484 qualify for interim payments.
For disclosure reasons, the exact number of claims paid is now withheld.
This month, the number of payments has not increased.
Work continues on distributing shares of the £19.5 million interim payments
announced in June 2022, particularly on remaining payments in complex
categories such as those recently deceased and people who have not taken up
the offer of an interim payment.
2.3 Horizon Shortfall Scheme (HSS)
Post Office received 2,417 eligible claims by March 2021.
The closure date for applications was 27 November 2020, but Post Office
continued to accept applications for the original deadline group up to March
2021.
In October 2022, the government announced that additional funding would be
provided so that eligible late claimants could receive financial redress, and the
scheme reopened for applications.
Post Office has received 1,513 eligible late claims to date.
Interim payments on the HSS are available before and after claimants receive
an offer of redress.
The £126 million paid out on the HSS includes £30.1 million in interim
payments to original claimants and £4.7 million in interim payments to late
applications.
3. GLO Scheme delivery target
The Department for Business and Trade (DBT) is committed to a target of
making a first offer to 90% of claimants who have submitted a full claim within
40 working days.
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A full claim is defined as a claim which DBT considers, with advice from its legal
advisors, does not need any further evidence in order to assess every element
of the claim.
Should the department consider further evidence is needed in order to make a
full assessment, the 40-working-day target will not start until such time that the
required evidence is received from the claimant or any other source.
As of 31 July 2024, 90% of claimants received their first offer within 40 working
days of submitting a full claim.
4. GLO Scheme £75,000 fixed payment
impact
Due to changes made in January 2024, all eligible GLO claimants are now
offered the option to settle their claims on a full and final basis for a total fixed
sum of £75,000 inclusive of interest, instead of making a claim for their
individual losses.
This means that the claim would not be assessed by the department against
the process set out in the guidance and principles
(https://www.gov.uk/government/publications/compensation-scheme-for-group-litigation-
order-case-postmasters).
Any payments received from the department to date or from the GLO settlement
will be deducted from the £75,000 before payment is made.
As of 31 July 2024, 195 offers have been accepted. Of these, 149 have
accepted offers of the £75,000 fixed payment. Of those who have accepted the
£75,000 fixed payment, four-fifths are new claims and a fifth had previously
accepted offers.
5. Post Office data
This data is part of DBT’s Post Office Horizon financial redress data collection
(https://www.gov.uk/government/collections/post-office-horizon-compensation-data).
DBT publishes independent reports, written by Dentons, on the GLO scheme
(https://www.gov.uk/government/publications/glo-compensation-scheme-financial-
redress-reports-for-2024).
Post Office also publishes:
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e updates on Overturned Convictions and financial redress
(https://corporate. postoffice.co.uk/en/horizon-scandal-pages/overturned-convictions-
and-financial-redress-information-on-progress/)
¢ updates on the Horizon Shortfall Scheme
(https://corporate.postoffice.co.uk/en/horizon-scandal-pages/horizon-shortfall-
scheme-latest-data-on-progress/)
e reports on Horizon financial redress (https://corporate.postoffice.co.uk/en/horizon-
scandal-pages/progress-reports-commissioned-by-department-for-business-and-
trade/)
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