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ih: GOV.UK
#8 Post Office
Department for
Business & Trade
Transparency data
Group Litigation Order (GLO)
scheme delivery target as of 14
March 2024
Updated 4 September 2024
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compensation-data-for-2024/group-litigation-order-glo-scheme-delivery-target-as-of-14-march-2024
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The Department for Business and Trade (DBT) is committed to a target of
making 90% of first offers within 40 working days of receiving a full claim.
As of 14 March 2024, 88% of claimants received their first offer within 40
working days of submitting a full claim.
The below tables show the number of offers that exceeded the 40 working day
target from full and final claim to initial offer. It also shows of those how many
are above 80 and 100 working days to initial offer.
Number of offers Proportion of total offers
Total number of offers 136 100%
Up to 40 working days 119 88%
41 - 80 working days 12 9%
81-100 working days 2 1%
Over 100 working days 3 2%
Information correct as of 14 March 2024.
Number of Proportion of total offers
offers (cumulatively descending)
Total number of 136 100%
offers
Over 40 working 17 13%
days
Over 80 working 5 4%
days
Over 100 working 3 2%
days
Information correct as of 14 March 2024.
Notes for table
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In the above table:
© percentages are rounded the nearest whole number, therefore totals may not
sum due to rounding
e a full claim is defined as a claim which DBT considers, with advice from its
legal advisors, does not need any further evidence in order to assess every
element of the claim. Should the Department consider further evidence is
needed in order to make a full assessment, the 40-working day target will not
start until such time that the required evidence is received from the claimant
or any other source
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All content is available under the Open Government Licence v3.0, except where otherwise stated © Crown copyright