CWU00000005 - Email: Email from Sian Jones (CWU) re: ‘press release - the need for transparency on the Horizon system to protect SPMs’

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Message
From: Sian Jones [/O=CWUHQ/OU=EXCHANGE ADMINISTRATIVE GROUP
(FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=SJONES293]
Sent: 4/20/2015 11:17:01 AM
Subject: Press release: Full transparency on Horizon needed to protect postmasters, says CWU.
20 April 2015
For immediate release Zn
een
The communications union

Full transparency on Horizon needed to protect postmasters, says CWU

The CWU is extremely concerned over the findings of forensic accountants Second Sight’s finalised report into the
Horizon computer system and the way in which the Post Office has dismissed its findings in a 92 page rebuttal
document. CWU recognises that much of what Second Sight raises in its report will resonate strongly with many
postmasters and as such is concerned that postmasters and Crown Office employees are still vulnerable to errors that
the Horizon system can cause and is calling for an independent inquiry.

Andy Furey, CWU national official, said: “This is another damning report which reiterates the serious concerns of many
postmasters. The Horizon system has been an emotionally charged subject for years now so we’re disappointed in the
way in which the Post Office has responded to this report. Part of the problem throughout has been the bullish
behaviour of the Post Office towards postmasters who feel they are helpless victims of a computer system gone wrong.

“CWU is not convinced by the claims made by the Post Office in their own investigations which effectively call into
question the professional integrity and competence of Second Sight. We find it unfair that the Post Office challenges this
report whilst having gagged Second Sight so that they cannot defend themselves.

“We believe the lack of independent union representation is the root cause of many of the problems that have befallen
postmasters. With proper representation we believe that many of the cases that ended up with the dismissal and
prosecution of postmasters would not have escalated that far.

“We call upon the Post Office to recognise the CWU to represent postmasters and to do so as a matter of urgency. We
are also calling for an independent inquiry as the situation with Second Sight leaves many questions unanswered and
raises concerns about the Post Office’s transparency.”

The Second Sight report raises serious questions over the integrity of the Horizon system and highlights significant
amounts of unreconciled sums of money that have been held in its central suspense accounts with no attempt being
made to find out if this money belongs to postmasters or indeed Crown post office branches.

The widening of the scope of the investigation to include training and Helpdesk support was not communicated to
postmasters and would explain the low numbers of postmasters to date that have complained about Horizon faults.

CWU has postmaster members involved in the mediation scheme and represents staff throughout the post office
network.

-ends-

For more information please conta
Sian Jones, CWU press officer, tel:

Kevin Slocombe, CWU head of communications, mobil

Www.cwu.org www.cwutv.org Twitter: @CWUnews

Twitter @CWUnews

Communication Workers Union The communications union
Headquarters 150 me ie Broadway. Wimbledon I SwWi9 1RX
www.cwu.org > www.cwutv.org

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