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Counter Hardware Design Specification
Design Specification
S50
This paper provides a description of the counter hardware
provided by Fujitsu Services to meet the requirements of the
OPS as specified by Post Office Limited
DRAFT
Allan Hodgkinson RASD
Dave Cooke / Mark Fisk / Neena Puri / Sanjeev Richariya / Cliff
Wakeman/Kristine Neiras/Cliff Wakeman
John Pope;Jim Stanton; David Johns; Tain Janssens; Lisa
Oakes; Bill Burrows; Post Office Account Library
Post Office Ltd
Clive Read; Bob Booth
Name Position Signature Date
Nial Finnegan FS RASD
Clive Read Chief Systems
Architecture Manager,
Post Office Limited
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0.0 Document Control
0.1 Document History
Version No. I Date Reason for Issue Associated
I cl I CP/PinICL
1.0 30/01/96 Externally published
2.0 04/07/96 Updated to reflect final OPS configuration and
DSS/POCL Functional Specification
2.1 16/08/96 Status changed to Draft. Updated to reflect
comments from BA/POCL arising from
document review of 06/08/96
2.2 11/09/96 Updated following document review of
03/09/96
3.0 17/10/96 Updated to reflect change of counter barcode
reader to Welch-Allyn 3400-HP
This version now issued to BA/POCL and
baselined
3.1 19/11/97 Updated to reflect changed peripherals and
correct minor errors. Issued to PDA for
comment
3.2 05/12/97 Updated to reflect PDA comments
40 03/02/98 Issued internally to Pathway
41 23/07/98 Updated to include details from CPs CP 1055/1092
CP1133/1315
CP1265/1295
42 11/9/98 Document updated to reflect comments
received on version 4.1 for formal issue of
document under CCN
43 2/10/98 Document updated to include details from CP CP 1286
5.0 23/3/99 Updated based on comments from POCL I cp 132
and.CP
5.1 17/05/99 Reformatted and tidied. Update to include I Cp1715, 1833
details from CPs. and 1966
6.0 25/05/99 Issued version including minor comments.
6.1 11/06/99 Updated for CP, physical dimensions of I cpj9g9
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printers. For internal/external review.
7.0 12/07/99 Updated based on comments from POCL and
correction to Panasonic printer model.
71 4/7/02 Change to the Fujitsu Services template
Changes from POCL to Post Office Ltd
Changes from ICL Pathway to Pathway
Inclusion of NBS
Inclusion of PIN pad for NBS
7.2 11/7/02 Minor changes to format
73 1/8/02 Updates to include comments from review at
7.2. Including removal of 4-port hub.
Updated to include references to UPS (CCN
906), satellite (CCN 633) and mobile counters
(CCN 632).
8.0 27/09/02 Baseline for BI3
8.1 19/05/03 Updated for Bureau Rates Boards and removing I CT3(CP3362)
references to Pathway and POL /CT16(3394)
9.0 23/06/03 Baseline for S50
0.2 Review Details
Review Comments by: I 2" July 2003
Review Comments to: I Allan Hodgkinson
Mandatory Review Authority Name
Post Office Limited Bob Booth; Clive Read
RASD John Pope
ITU James Stanton
Development Unit — Design David Johns
Development Unit - Development Jain Janssens
Programme Office Lisa Oakes
Core Services
Bill Burrows
Customer Services
Sharon Tussingham
Optional Review / Issued for Information
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SI Peter Jeram
Development Unit Mark Taylor; Walter Wright; Mark Scardifield
Design Unit Chris Bailey
ITU Alan D’Alvarez; Janusz -Holender;;_ Debbie
Richardson
RASD Glenn Stephens
Customer Service Peter Burden; Mike Stewart; Ian Morrison; Mik
Peach;
Core Services Bill Burrows
(**) = Reviewers that returned comments
0.3 Associated Documents
Ref I Doc Ref Vers, I Date Title Source
1 6.1 30/08/96 I DSS/POCL Functional Specification I Fujitsu
Services
2 IM/STR/0027 I 2.0 07/06/99 I High Level Implementation Strategy I Fujitsu
Services
3 8.1 08/06/99 I Authorities Agreements - Schedule I BA/POCL
A06 - Charging mechanisms
4 8.1 9/3/98 Double key requirements BA/POCL
5 PA/TEM/001 I 8.0 23/12/02 I Post Office Account Document I Fujitsu
Template Services
6 NB/PDN/010 I 4.2 06/12/02 I PIN Pad Product Specification Fujitsu
Services
7 CCN 906B 990- I 12/97 Specification for APC Back-UPS Pro I Fujitsu
2045 280/420/650 230 VAC _ User’s I Services
tev 1 Manual UPS Specification
8 CR/SPE/025_ I 3.0 26/10/01 I Introduction Of The Mobile I Fujitsu
Configuration Services
9 CCN633 Introduce Satellite Communications I Fujitsu
Access Method Services
Unless a specific version is referred to above, reference should be made to the current
approved versions of the documents.
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0.4 Abbreviations/Definitions
Abbreviation Definition
AA Authorities Agreement
AGP Accelerated Graphics Port
API Application Programming Interface
APS Automated Payment Service
BA Benefits Agency - now Dept of Works and Pensions
CRT Cathode Ray Tube (type of monitor)
cc/s Counter Configuration - Standard
CC/S/C Counter Configuration - Standard - Counter
CC/S/G/1 Counter Configuration - Standard - Gateway - 1
(single counter)
CC/S/G/M Counter Configuration - Standard - Gateway - M
(multi-counter)
dBA deci-Bel Acoustic
EPOS Electronic Point of Sale
FSP Flat Screen Panel
HDD Hard Disk Drive
ICL International Computers Limited - now Fujitsu Services Limited
IDE Integrated Drive Electronics
IP Internet Protocol
ISA Industry Standard Architecture
ISDN Integrated Services Digital Network
LAN Local Area Network
LED Light Emitting Diode
MCR Magnetic Card Reader
OBCS Order Book Control Service
OPS Outlet Processing Service
PES Personal Earth Station
PCI Peripheral Component Interconnect
PIN Personal Identification Number
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POCL Post Office Counters Limited - now Post Office Limited
PoLo Post Office LOgon
PSTN Public Switched Telephone Network
SCR Smart Card Reader
UDP User Datagram Protocol
UPS Uninterrupted power Supply
VPN Virtual Private Network
0.5 Changes in this Version
Version Changes
8.0 For Approval
0.6 Changes Expected
Changes
Inclusion of the 40Gb hard disc. This disc is being introduced into the spares’ chain. It can be used
to replace faulty discs in any configuration except mobile counters.
0.7 Trademarks and Acknowledgements
Windows NT® is a registered trademark of Microsoft Corporation in the USA and/or other
countries.
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0.8 Table of Content
1 INTRODUCTION 10
1.1. WHO SHOULD READ THIS DOCUMENT 10
1.2. CONVENTIONS USED IN THIS DOCUMENT 10
2 SCOPE il
2.1 COUNTER CONFIGURATIONS 11
2.1.1 Standard Configuration Types 12
2.2 CONFIGURATION OVERVIEW 12
3. CONFIGURATION DETAILS 14
3.1 STANDARD CONFIGURATION 14
3.1.1 Configuration CC/S/G/1 - Gateway Counter in Single Counter Site 14
3.1.2. Configuration CC/S/G/M - Gateway Counter in Multi-Counter Site 15
3.1.3 Configuration CC/S/C - Standard Counter in Multi-Counter Site 15
3.1.4 Counter Peripherals 1s
3.1.5 Office Printer 16
3.1.6 PIN pad 16
3.1.7 Bureau Rates Board 16
3.2. PERIPHERAL CONNECTIVITY 16
3.3. NETWORK CONNECTIVITY 16
3.3.1 ISDN Connectivity 16
3.3.2 Frame Relay 7
3.3. Satellite 17
3.4 EQUIPMENT COLOUR 17
3.5 HEALTH AND SAFETY 17
4 PRODUCT DESCRIPTIONS 18
41 COUNTER PC 18
4.1.1 Fujitsu ICL ErgoPro X365 Pentium Il 18
4.1.2 ISDN Card 21
4.1.3 Serial Card 23
LOCAL AREA NETWORK 24
Eight port hub 24
Hub Configuration 24
Hub Installation 25
LAN / HUB Overview 26
Counter Gateway PC to Satellite Connection 27
COUNTER MONITOR 27
Microtouch 10” Colour Monitor 27
12” Flat Screen Panel 29
44 KEYBOARD 30
44.1 LIFT-Key keyboard 30
4.5 COUNTER PRINTER 31
4.5.1 Ithaca Series 94 1'4-Station Combined Receipt and Impact Slip Printer 31
4.5.2. Printable Area Specification 32
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4.6 BARCODE READER 35
4.6.1 Welch-Allyn Scan Team 3400 HP 35
4.7 SMART KEY READER/WRITER 36
4.8 BACK-OFFICE PRINTER 36
4.8.1 Office Printer - Ink Jet 36
4.8.2 Office Printer — Laser / LED 38
49 — PINPAD 39
4.10 CONSUMABLES 39
4.11 CABLES AND CONNECTORS 39
4.11.1 Serial Port Connectivity 42
4.12. IMPLEMENTATION STRATEGY 42
APPENDIX A 43
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1 Introduction
This document describes the counter hardware infrastructure supplied by Fujitsu Services to
meet the requirements of Outlet Processing Service (OPS) and the required application
services:
e APS (Automated Payment Service)
e OBCS (Order Book Control Service)
e EPOS (Electronic Point of Sale)
e NBS (Network Banking Service).
This hardware infrastructure is known by Post Office Limited as Horizon.
Each post office will have installed a set of PC-based equipment comprising a counter
configuration for each active counter and, where agreed with Post Office Limited, a back-
office configuration.
1.1 Who Should Read This Document
This document is intended to be read by those staff at Post Office Limited who need to know
what hardware OPS requires.
1.2. Conventions Used in This Document
The following stylistic conventions are used in this document, to highlight specific types of
information:
> Note: This information is especially noteworthy.
r This is a reference to another document or another part of this
document.
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2 Scope
rr
Refer to the OPS Architecture Specification for background information
on the business context of OPS and for further details on OPS.
Three service layers are used by Fujitsu Services to deliver the Horizon solution to Post
Office Ltd. These are:
e Transaction Management Service (TMS)
e Central Services
* OPS Counter and Back Office services.
The scope of this document is to detail the OPS-related hardware used as part of the Horizon
solution.
> Versions of the counter hardware infrastructure contained in previous
approved versions of this document may be used for the training equipment
and installed in Post Office Ltd training centres.
A request for further dimensions will be satisfied in a subsequent version.
OPS hardware can be subdivided into:
© Counter configurations
e Back-Office configurations.
2.1. Counter Configurations
Two forms of counter configuration will be provided: -
e A standard configuration (CC/S) —
This will be installed in the majority of post offices. The number is subject to AA Schedule
A06 (Ref. [3]). The standard configuration will be provided in three variants each
comprising:
e APC
e The required communications and Local Area Network (LAN) infrastructure
e A standard set of counter peripherals.
e A mobile configuration (CC/M) —
This includes all counter configurations which are designed to be removed and stored away
from the service position (not to be confused with standard equipment configurations or
trolleys or vans). This will be installed in certain outlets. The number is subject to AA
Schedule A06 (Ref. [3]).
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2.1.1 Standard Configuration Types
Three types of standard configuration will be provided:
¢ CC/S/G/1 - Gateway Counter in a Single Counter Site
This configuration will be installed at the counter position of all single
counter outlets. It consists of the standard counter PC configuration
together with all the necessary communications hardware and software to
enable the outlet to communicate to the Horizon data centres.
e CC/S/G/M - Gateway Counter in a Multiple Counter Site
This configuration will normally be installed at one of the counter
positions of all multi-counter outlets. It consists of the standard counter
PC configuration which is connected to the outlet LAN, together with all
the necessary communications hardware and software to enable the
outlet to communicate to the Horizon data centres.
¢ CC/S/C - Standard Counter in Multiple Counter Site.
This configuration will be installed at all the remaining counter positions
of a multi-counter outlet after a single CC/S/G/M has been installed. It
consists of the standard counter PC configuration which is connected to
the outlet LAN.
2.1.1.1 Back-Office Configurations
Some multi-counter outlets may also have one or more back-office configurations installed.
The number of back-office configurations to be installed is subject to AA Schedule A06 (Ref.
[3]). These outlets will be identified on the roll-out database.
Where required, this will consist of the gateway configuration, CC/S/G/M, which will now be
installed at the back-office location. Where more than one configuration is required in an
outlet, the second will be a standard counter configuration. All counter positions will then
have configuration CC/S/C installed.
All outlets will have a single office printer for printing A4 reports etc. An ink-jet or a laser /
LED printer will be provided. The number of each type of printer to be provided is subject to
AA Schedule A06 (Ref. [3]). The roll-out database will identify which type of printer is to be
installed at each outlet.
2.2 Configuration Overview
The following diagrams show the standard configuration types.
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Single Counter Outlet
Multiple Counter Outlet
Office
Printer
AN
Office
Printer
IN [a SI
SN cesia
> counter
peripherals
So ccsiam
> counter
peripherals
cc/sic
> counter
peripherals
cCIsic
+ counter
peripherals
Multiple Counter Outlet + Back-Office Configuration(s)
Office CC/S/GIM
Printer + counter
peripherals
——l
cc/sic cc/sic CC/S/C
> counter + counter > counter
peripherals I I peripherals I I peripherals
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3 Configuration Details
The following subsections describe the possible configurations of OPS hardware and include:
Standard counter configurations
Peripheral connectivity
Network connectivity
The colour of standard equipment
Health and safety provisions for equipment.
3.1 Standard Configuration
A standard counter configuration will consist of a PC together with a range of peripherals.
One of the counter configurations (the gateway PC) within an outlet will contain a
communications interface adapter either for ISDN or satellite. Where there is satellite
connectivity instead of ISDN, the Eicon DIVA card is replaced by a second Ethernet card. A
multi-counter configuration will be linked to a LAN which will be CAT-5 UTP Ethernet
-
Refer to Section 4.2 for further details on the LAN configuration.
A single counter post office will be configured with a PC that has one fixed and one
exchangeable hard disk in a removable frame to aid recovery of the system and application
data should the PC fail.
3.1.1 Configuration CC/S/G/1 - Gateway Counter in Single Counter Site
This configuration will consist of:
A Pentium II PC running Windows - NT Workstation and fitted with:
e Ethernet controller
e ISDN basic rate card/2" Ethernet controller
e Serial card
e Fixed hard disk
e Anexchangeable hard disk in a removable frame
The peripherals listed in Section 3.1.4.
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3.1.2. Configuration CC/S/G/M - Gateway Counter in Multi-Counter Site
This configuration will consist of:
e A Pentium II PC running Windows - NT Workstation and fitted with:
e Ethernet controller
e ISDN basic rate card/2™ Ethernet controller
e Serial card
e Fixed hard disk
© The peripherals listed in Section 3.1.4.
3.1.3 Configuration CC/S/C - Standard Counter in Multi-Counter Site
This configuration will consist of:
e A Pentium II PC running Windows - NT Workstation and fitted with:
e Ethernet controller
¢ Serial card
e Fixed hard disk
e The peripherals listed in Section 3.1.4.
3.1.4 Counter Peripherals
The peripherals supplied with each standard configuration are:
e A 10” colour monitor or a 12” flat screen panel both fitted with touch screen controller
© Counter keyboard with integral Magnetic Card Reader (MCR) and Smart Card Reader
(SCR)
¢ Barcode reader
e Counter receipt and slip printer
e Smart key reader (where required).
3.1.4.1 Electronic Weigh Scales
Electronic weigh scales (either Avery-Berkel D104 or A702) will be used in certain outlets as
determined by Post Office Ltd. Electronic weigh scales are supplied separately by Post Office
Ltd or independently by the outlet.
3.1.5 Office Printer
An office printer will be supplied to every outlet and will consist of either an ink-jet printer or
a laser / LED printer. The ink-jet printer configuration is intended for use in the majority of
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outlets. The laser / LED printer configuration is intended for use in a limited number of
outlets, subject to AA Schedule A06, where operational requirements or print volumes
demand this type of printer.
The office printer will be connected to the gateway counter.
3.1.6 PIN pad
A PIN pad will be supplied to every counter position operating the Network Banking Service.
The PIN pad is described in detail in [6]. Some counter positions, identified in the pre-
installation survey, will also be supplied with a Pay Pole described in [6].
3.1.7 Bureau Rates Board
A Bureau Rates Board will be connected to some counters. The Rates Board may be the
EKSI, DB7 or Forde model.
3.2 Peripheral Connectivity
Each counter configuration provides a total of ten serial connections where:
e® Two are supplied by the PC
e Eight are supplied via an internal serial card.
r Refer to Section 4.11.1 for further detail on peripheral connectivity and
port usage.
3.3. Network Connectivity
This subsection describes the following types of network connectivity:
e ISDN
e Frame Relay
© Satellite
3.3.1 ISDN Connectivity
Each outlet capable of utilising ISDN communications will usually have an ISDN-2e NTE 8C
termination unit installed in a convenient place within the outlet. The gateway configuration
will be connected to this.
> Existing outlets with previous versions of the termination unit (NTE 6C, NTE
8A, NTE 8B) will retain them. Outlets will no longer have these versions
installed. There is no impact on functionality when using any of these types of
termination units.
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3.3.2 Frame Relay
In some of the larger outlets, communications may be achieved using Frame Relay in place of
ISDN. These outlets will have a Kilostream Network Termination Unit and a LAN router
installed in a convenient place within the outlet. The counter PCs in the outlet will
communicate with the Horizon Campus through the LAN router which will be connected to
the LAN hub.
r Refer to Section 4.2 for further detail on the LAN.
3.3.3 Satellite
The satellite solution provides equivalent facilities to the ISDN solution. The gateway
counter PC is provided with a second Ethernet card that replaces the Eicon DIVA ISDN card.
The additional Ethernet card is configured to a separate sub-net, termed the WAN IP address.
The PC communicates through this card with the Personal Earth Station (PES) via a cross-
over Ethernet cable. There is no other change in the standard configuration
3.4 Equipment Colour
All standard configurations, including counter peripherals (apart from those items noted
below), will be supplied with their principal casings in colour RAL 7021. Other peripherals
parts, including switches, cables etc., will be supplied in a complementary colour.
The following items will remain in their original manufactured colour and livery:
e The laser / LED office printer
e The smart-key reader - APPU (existing and additional units)
e The electronic weigh scales (existing and additional units)
© The Local Area Network Hub.
r Refer to Section 4.7 for further detail on the smart key reader.
3.5 Health and Safety
All equipment specified in Section 4 complies with the relevant standards and Health and
Safety provisions contained in Post Office Ltd AA Agreement Schedules A15 & A16.
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4 Product Descriptions
The following subsections contain product descriptions for the individual hardware
components, this includes:
© Counter PC
© Local area network
* Counter monitor
© Keyboard
e Counter printer
e Barcode reader
e Smart key reader/writer
e Back-office printer
e PIN pad
* Consumables
© Cables and connectors
e Implementation strategy.
4.1 Counter PC
The counter PC or “Base Unit” consists of a:
¢ Fujitsu ICL ErgoPro X365 Pentium II
The mobile PC is described in CR/SPE/025 [8]. It provides the same functions as the counter
PC in a special carrying case.
4.1.1 Fujitsu ICL ErgoPro X365 Pentium II
The ErgoPro X365 is based on the Intel Pentium II 400 MHz processor supporting either ISA
or PCI and offering AGP.
The principal facilities are IDE and PCI interfaces.
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Technical Specification
This subsection describes the following aspects of the Fujitsu ICL ErgoPro X365 Pentium II:
e Processor
© Storage device
e Expansion slots
© Operating conditions
e Dimensions
© Weight
© Other.
The specifications of the processor are summarised in the following table.
Bus architecture ISA or PCI
Processor Pentium II
Clock frequency 400 MHz
Memory 64 MB
128 MB
Cache 512 Kb second level cache
Connections 1 x parallel port
2 x serial ports
The storage device consists of a single internal 3.5” bay supporting either a 4.3 GB, 13 GB or
40GB hard disk. For single counter configurations (CC/S/G/1), a further 4.3 GB or 13 GB
hard disk will be supported in a removable frame which is accessed via a key available to
authorised Fujitsu Services engineers.
> Although a floppy drive is fitted, it will be disabled via BIOS and the slot
covered with a securely fitting cover to prevent use by users.
The following expansion slots are available:
e One PCI slot
© Two PCI/ISA slots.
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The operating conditions are summarised in the following table.
Power Outlet socket via mains cable
Power supply unit 145W
Ambient temperature +10°C to +37°C
Relative humidity 20 to 80 %, non-condensing
Mains input 110-120V/200-240V AC +10 %, 50/60 Hz
Noise level 22 dBA
A counter PC may be mounted vertically in a PC-foot below the counter.
ow
440mm
Front Side
441mm
Top
— 230mm —>
PC and Foot
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on
430mm
o
Front Side
441mm
Too
110mm
+»
PC Chassis Only
A counter PC can also be horizontally mounted if required.
The PC weighs 15kg.
An internal speaker is provided.
4.1.2 ISDN Card
4.1.2.1 Eicon ISDN DIVA Basic Rate Card
The Eicon ISDN DIVA card uses a Digital Signal Processor operating at 40 Mhz. It supports
the application interfaces CAPI 1.1 and CAPI 2.0 enabling very fine control to be exercised
by the application over call connection and network usage time. One of two cards will be
used: ISA or PCI.
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4.1.2.2 ISA Ei
icon ISDN DIVA
The specifications of the ISA Eicon ISDN DIVA are summarised in the following table.
4.1.2.3 PCI Ei
The specificati
Dimensions 162mm x 83mm
Memory 80 Kb
Connection types Switched connections, semi-permanent
connections, permanent connections
B-channel protocols
Layer 2
Layer 3
X.75 (LAPB), LAPD, SDLC(SNA), transparent
X.25 PLP, T.90NL, T.70NL, transparent
icon ISDN DIVA
ons of the PCI Eicon ISDN DIVA are summarised in the following table.
Dimensions 127mm x 107mm
Memory 80 Kb
Connection types Switched connections, semi-permanent
connections, permanent connections
B-channel protocols
Layer 2
Layer 3
X.75 (LAPB), LAPD, SDLC(SNA), transparent
X.25 PLP, T.90NL, T.70NL, transparent
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4.1.3 Serial Card
4.1.3.1 Specialix /O8+
An eight port serial card providing RJ12 connectors for simple cabling.
Processor CD1864
Clock speed 12.5 Mhz
Architecture ISA/EISA or PCI
Protocol RS232
Form factor Half XT
Continuous baud rate 19.2 Kb/sec
(all ports)
Maximum baud rate 38.4 Kb/sec
Throughput 400 Kbits/sec
Environmental
Temperature 0 to 55°C
Relative Humidity I 0 to 95% non condensing
Pinouts See table below for details
Pinouts are summarised in the following table.
PIN Signal Description
1 DCD Data Carrier Detect (IN)
2 RXD Receive Data (IN)
3 DTR/RTS I Data Terminal Ready / Request To Send (OUT)
4 GND Ground
5 TXD Transmit Data (OUT)
6 cTS Clear To Send (IN)
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4.2 Local Area Network
A Local Area Network (LAN) will be installed in each outlet with more than one PC position
counter comprising CAT 5-UTP cabling terminated with RJ45 connectors.
Outlets with two PC locations will use a cross-over cable between the two PCs.
Outlets with more than two PC positions will use a combination of the following unmanaged
eight port hubs.
4.2.1 Eight port hub
This the 3COM OfficeConnect Hub 8/TPO.
Connections I 8 RJ-45 ports for I0BASE-T twisted pair. Port 8 is
switchable allowing connection of multiple units using 10
Base-T cable
Dimensions I Width = 220mm, Depth = 35.8mm,
Height = 135.4mm
Weight
300g
Power
11VA
4.2.2, Hub Configuration
The number of hubs used will depend on the number of counter positions, including any
back-office configuration, as shown in the following table.
Number of PC Number of Eight Port Hubs
Configurations Required
30r4 1
Sto8 1
9to 14 2
15 to 20 3
20 to 26 4
Refer to Section 4.2 for details of interconnecting configurations of 2 PCs.
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4.2.3, Hub Installation
Hubs are mounted on the inside lid of a small steel cabinet which will be mounted at a
convenient point in the outlet. The cabinet is 300mm wide by 550mm high by 95mm deep
and contains a four-way power strip connected to 13A fused connection.
When 10m flyleads are used they will connect directly from the PC to the hub ports. If outlet
boxes are required, they will terminate on a patch panel, and 0.5m flyleads will be used to
connect the hub ports to the patch panel.
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4.2.4 LAN / HUB Overview
Single Counter
SSD
Gateway
Two Counter
Gateway
Counter
al Cross over cable
Multi counter configuration
ee
8-port Hub
‘Additional I
Gateway Counter Counter (Counter i
iCounters I
Multi counter configuration
8-port Hub
Was Counter] [Counter
[Additional 8-port Hub
counters = I >
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4.2.5 Counter Gateway PC to Satellite Connection
A second Ethernet controller is a provide for the gateway PC in place of the Eicon Diva Card.
It is a Compaq Network Interface card (part no COM317600-B21) NC3120 10/100 TX PCI
Intel UTPController.
The diagram shows that the second Ethernet connection uses a different subnet (IP WAN) to
reach the PES.
[wan Ethernet LAN
Gateway Counter Counter
PC PC PC
Printer Printer Printer
4.3 Counter Monitor
An outlet will be installed with either a 10” colour monitor(s) or 12” flat screen panel(s), but
not a combination of the two.
r Refer to Section o for further detail on counter monitors.
4.3.1 Microtouch 10” Colour Monitor
4.3.1.1 MicroTouch 10.0” Colour Touch Monitor
Two monitor types will be used as follows:
e 10.0” Essex ND 1026 colour touch screen monitor
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e 10.0” ETC 1053 colour touch screen monitor.
4.3.1.2 Counter Monitor Specification
Each of the above monitors have the same specification as follows:
Resolution 640x480
Scanning frequency Vertical 50 Hz to 90 Hz
Horizontal 31.5,35.2,35.5,37.8 Khz
Dot pitch 0.26mm
Power Outlet socket via mains cable
Input voltage 240v, 50/60 Hz
AC power I 80W (max)
consumption
Weight 7Tkg
Dimensions (mm) 260 (width) x 317 (depth) x 250 (height)
Temperature 0 - 50°C
Operation 10 - 90% relative humidity
User controls Power, contrast, brightness, vertical position,
vertical size
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4.3.1.3 Touch Screen
The 10.0" colour touch screen specification is summarised in the following table.
Type
Analog capacitive
Screen resolution
1,024 touch points per axis within calibrated area
Construction
Glass sheet with transparent conductive coating
beneath glass overcoat
4.3.2 12” Flat Screen Panel
4.3.2.1 Flat Screen Panel Specification
The flat screen panel specification is summarised in the following table. There are 2
suppliers Optoma and McPerson.
Resolution 640x480 (800x600 capable)
Power Outlet socket via mains cable to a
transformer
Input voltage 240v, 50/60 Hz
AC power consumption
20W (max)
Weight
Approx. 5kg
Physical Dimensions (mm)
300 (width) x 50 (depth) x 310 (height)
Temperature
0 - 45°C
Operation
20 - 80% non condensing
User controls
Power, contrast, brightness
4,3.2.2 Touch Screen
The 12” flat touch screen specification is summarised in the following table.
Type
Analog capacitive
Screen resolution
1,024 touch points per axis within calibrated area
Construction
Glass sheet with transparent conductive coating
beneath glass overcoat
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4.4 Keyboard
4.4.1 LIFT-Key keyboard
A keyboard with integral SCR and MCR. The keys are arranged in four distinct areas
covering:
e Alpha keys
e Acentrally placed numeric block
e A set of function keys
e A set of cursor control and general keys.
-
4.4.1.1 Keyboard Characteristics
Refer to Appendix A for the key layout.
The keyboard characteristics are summarised in the following table.
Dimensions (mm) 280(width) x 240(depth) x 48(height)
Number of keys 99
Key size Alpha = 15.4mm x 15.4mm
Space bar = 110.0mm x 15.4mm
Numeric/other = 18.3mm x 18.3mm
Key life 50 million operations
4.4.1.2 Integral Mag Card reader / Smart Card reader
The LIFT-Key keyboard includes an integrated Magnetic Card Reader (MCR) and Smart
Card Reader (SCR). The MCR is positioned across the top of the keyboard providing a long
swipe path for left-handed and right-handed users. The SCR is positioned centrally and uses a
Zero Insertion Force connector to minimise friction on the card contacts.
Magnetic card tracks I Track I and track 2 supported
Standards Magnetic Card Reader - ISO 7811(1-4)
Smart Card Reader - ISO 7816 (1-4) also GFM 2K
and GFM 4K cards supported
LEDs Green (ready), Amber (running), Red (failed)
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4.4.1.3 Cables and Connectors
Single cable from keyboard splitting to:
© PS/2 minidin keyboard cable/connector
© RJ12 data cable/connector.
4.5 Counter Printer
This subsection describes the specification of the counter printer.
4.5.1 Ithaca Series 94 1%-Station Combined Receipt and Impact Slip
Printer
This printer provides a small footprint, low profile, printer with easy paper loading and slip
insertion features. The integral power supply means no additional cabling less equipment is
required under the counter.
Three methods of printing are available:
e Receipt printing
© Validation forms printing
e Inserted slip printing.
Printing method
9-pin serial impact dot matrix
Paper
Standard receipt roll or slips
Paper dimensions
Receipt - 82mm (W) 90 mm @
Slip 63.5mm (W) x 85.7mm (L)
to
228.6mm(W) x 296.1mm (L)
Print speed
Between 5 and 10 Ips depending on pitch
and chrs/line
Paper feed speed 125mm per second
Printhead life 200 million characters
Dimensions 186mm (width) x 311mm (depth) x 152mm
(height)
Noise 57.3 dBA
User controls
Feed, release, resume
Indicator lights
Ready (red, orange, green) status
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4.5.1.1 Principal Characteristics
The principal characteristics of the printer are:
e Standard and EPSON command emulation
e Standard APA or EPOS bit image graphics
© CPI selections of 8,10,12,15,17.1,20 & 24
e Custom logo graphics print buffer
¢ Selectable printing of emphasised, enhanced, double wide, double high, double wide
double high, half high, underline, subscript, superscript, & rotated (four 90 degree
rotations)
e Barcode printing (I 2 of 5, Code 3 of 9, Code 128, UPC, EAN).
This printer will be installed with a Tekdata IEC filtered power supply adapter.
4.5.2 Printable Area Specification
4.5.2.1 Receipt Printing
RECEIPT PAPER ROLL
. PAPER CUT-OFF
0.70”
(Z LL LZ)
(LLZZLLLLLLLL LLL)
1
1
2.8° ——eI = .225°
ek 6.
Receipt Printable Area
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4.5.2.2 Validation Forms Printing
The Ithaca model 94 is equipped with independent validation. The movement of the
validation form is under software or firmware control and allows the form to move either
independent of the receipt (or receipt/journal) or in sync with the receipt (or receipt/journal).
LPI Validation Lines
9 18
8 16
6 13
AL LDAT
LAST LINE OF PRINT FIRST LINE OF PRINT
I be 50°
[7 7
PAPER FEEDING
PAPER INSERTION
2.50 10 4.25°
————————— 6.00 10 10.00° —————-»>}
2.80°
Validation Print
4.5.2.3 Inserted Forms Printing
The printing specification is summarised in the following table.
Top of form to top of print I 0.625”
line
Min. form length 3.375”
Min. form width 2.5”
Bottom of form to bottom wire I 0.625”
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PAPER FEEDING
PAPER FEEDING
PAPER INSERTION
PAPER INSERTION
SLIP PAPER
FIRST LINE OF PRINT
/ 7 50°
z ——+
CLLLLELZEZEZEE
j
'
'
'
;
Hi 3.375" to 11.65"
' (85.7mm to 296.1mm)
i
Z I
625"
2.80" NN Last LINE OF PRINT
2.50” to 9.00” es
(63.5mm to 228.6mm)
Inserted Slip Using Normal Print
3.375” to 11.65”
(85.7mm to 296.1mm)
— 2
625°
2.80"
2.50" to 9.00”
(63.5mm to 228.6mm)
f
Inserted Slip Using Rotated Print
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4.6 Barcode Reader
This subsection describes the specification of the barcode reader.
4.6.1 Welch-Allyn Scan Team 3400 HP
A hand-held CCD barcode reader using visible red LEDs. The reader has a pistol shaped
handle which incorporates a trigger and all barcodes are read at a distance ranging from I to 7
inches.
The barcode reader produces a visible red line which the user generally positions across the
barcode. Occasionally, the user may need to move the reader towards the barcode until an
audible and visible indication is given of a successful read.
Performance
The performance of the barcode reader is summarised in the following table.
Working distance
1" to 7", depending on width of barcode
Maximum resolution
7mm
Scan rate
120 scans per second
Symbologies
UPC, EAN, Code 39, Code 128,
Matrix 2of5, Code 11, Code 39, Plessey, Codabar
I 20f5, 2 of 5,
Environmental
The operating conditions for the barcode reader are summarised in the following table.
Operating 0°C to +50°C
temperature
Storage temperature -40°C to +70°C
Humidity
0 to 90% non-condensing
Mechanical shock
Functional after 10 drops from 5 feet to concrete
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Mechanical/Electrical
The mechanical/electrical specification for the barcode reader is summarised in the following
table.
Weight 5.5 0z
Length 7.5 in
Current draw 235 mA @ SV DC
Connector RJ12 datacable and power stealer pass-through
connector using mouse port
4.7 Smart Key Reader/Writer
Fujitsu Services will utilise the Post Office Ltd supplied APPU for equipping those counters
that are required to handle smart key automated payments.
There is no requirement for a smart key reader at this time. This is not included in the
counter configuration for roll out at this time.
4.8 Back-Office Printer
A monochrome printer will be provided as the office printer in every post office.
4.8.1 Office Printer - Ink Jet
4.8.1.1 Epson 200 Ink-Jet Printer
The specification for the Epson 200 ink jet printer is summarised in the following table.
Printing method On-demand ink jet
Colour Black print head - 64 nozzles
Print speed 2.5 pages per minute
Printable columns See table below for details
Resolution Max 360-dpi raster printed on a 720-dpi x 720-dpi
matrix
Fonts supported Bitmap: EPSON Roman, Sans Serif, Courier
Scaleable: EPSON Roman, Sans Serif, Roman T,
Sans Serif H
Barcode printing Application generated 1-D ( including Code 39
EAN-8, EAN-13 & Code 128) and 2-D (PDF417)
bar-codes can be printed
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Weight 3.9kg
Power 15W (when printing)
Paper supported:
Single sheet A4 (210mm x 297mm),
Letter (216mm x 279mm),
Legal (216mm x 356mm)
Statement (139.7mm x 215.9mm)
Executive (190.5mm x 254mm)
Thickness 0.08mm to 0.11mm
Weight 64 g/m? to 90g/m?
Envelopes No. 10, DL
Thickness 0.16mm to 0.52mm
Weight 45 g/m? to 90 g/m?
Index cards AG
Thickness 0.21mm
Weight 188g/m?
Physical Dimensions 397mm (w) x 528mm (d) x 267mm (h)
(includes sheet feeder)
Noise 45 dBA (maximum)
Printable columns are summarised in the following table.
Character Pitch Print column Speed (chs/inch)
10 80 125
12 96 150
1S 120 188
17 (10 condensed) 136 214
20 (12 condensed) 160 250
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4.8.2 Office Printer — Laser / LED
This type of office printer is either the Panasonic KX-P6500 laser printer or the OKI
OKIPAGE 8p LED printer.
4.8.2.1 Panasonic KX-P6500
The specification for the Panasonic KX P6500 printer is summarised in the following table
Printing speed
6 ppm
Resolution 300 x 300 dpi
Paper tray Single 100 sheet tray
RAM 1 MB
Noise 45 dBA (maximum)
0 dBA in standby
Physical Dimensions
132mm (w) x 378mm (d) x 287mm (h)
[295mm (w) x 378mm (d) x 360mm (h) (includes
paper trays)]
Weight 6.5kg
Power 480W printing
12W power save mode (occurs after 15 mins with
no printing)
Operating 10°C to 32.5°C
environment
20% to 80% relative humidity
4.8.2.2 OKI OKIPAGE 8p
The specification for the OKI OKIPAGE
8p printer is summarised in the following table.
Printing speed 7.7 ppm
Resolution 600 x 1200 dpi (maximum)
Paper tray Single 100 sheet tray
RAM 2 MB
Noise 50 dBA (operating)
Physical Dimensions
324mm (w) x 346mm (d) x 264mm (h)
(includes paper tray)
Weight
43 kg
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Power 450W Peak
180W Typical Operation
37W Idle
6W Power Save Mode
Operating 10°C to 32°C
environment 20% to 80% relative humidity
4.9 PIN pad
A detailed specification is available [6].
4.10 Consumables
Consumables for the above equipment are specified in Post Office Ltd Schedule B4 (Ref.
[4)).
4.11 Cables and Connectors
Although not a specific counter component, an uninterrupted Power Supply is provided in
specific outlets. It is described in [7]. It provides 4 filtered power points, and an emergency
power supply in the form of a battery that allows the counter to be powered off gracefully
when there is a power cut. It is fitted in the outlet between the mains power supply and the
counter. Where it is in use, the counter components that would normally take the power
from the Horizon power points are plugged into the power points on the UPS.
The table below identifies all of the cables at counter position within an outlet.
Component Cable Connected I Part No. I Maximum cable
type to (where length :(in mm)
separate)
PC Base Unit I Power Mains A7100220 I 2380
FSP monitor I Power Base Unit N/A 3500
FSP monitor I Data Base Unit N/A 2900
Monitor Touch Base Unit N/A 2900
Monitor Power Base Unit N/A 2900
(Essex)
Monitor Power Base Unit -
(ETC)
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Component Cable Connected I Part No. I Maximum cable
type to (where length :(in mm)
separate)
via ‘short’ 3120
mains filter I PP501013
via ‘long’ 3250
mains filter I PPS01018
Monitor Data Base Unit N/A 2900
Keyboard Power/ Base Unit N/A 2700
keyboard
data
Keyboard Data Base Unit N/A 2700
(integral
MCR/SCR)
Counter Power Mains - 98-7891
printer
via ‘short’ 2600
mains filter I PP501013
via ‘long’ 2730
mains filter I PPS01018
Counter Data Base Unit PPS01009 2950
printer
Barcode Power Keyboard N/A 2400
reader port using
power stealer
Data Base Unit
(single
cable
assembly)
Office printer I Power Mains N/A 1950
(ink jet)
2098-3 3000
Office printer I Data Base Unit PPS01010 3000
(ink jet)
Office printer I Power Mains N/A 2150
(Laser / LED)
2098-3 3000
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Component Cable Connected I Part No. I Maximum cable
type to (where length :(in mm)
separate)
Office printer I Data Base Unit PP501010 I 3000
(Laser / LED)
Hypercom Power Mains FRF15400_ I 2000
PIN pad adapter and
“flying lead’
Hypercom Data Base Unit FC012403 I 3000
PIN pad FC012406 I 6000
All mains cables will terminate with a standard 13 amp plug.
The data cable for the touch screen controller will terminate with a standard thumbscrew
connected DB9 connector.
The data cable for all other counter peripherals supplied by Fujitsu Services will be
terminated with an RJ12 connector.
Where more than one value is shown for a component, these indicate options for the
component.
PIN pad power cables and the power supply unit are supplied by Hypercom, they are shown
here for completeness. [6] holds the definitive specification.
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4.11.1Serial Port Connectivity
The following table identifies the serial ports used by all counter components.
Port I PC-COM I Specialix I Type I Device
1 1 - DB9 I Touch screen controller
2 2 - DB9 Ithaca counter printer
3 - - Reserved
4 - - Not used
5 - 1 RJ12__I Barcode reader
6 - 2 RJ12 I Smart card/Mag. card
7 - 3 RJ12__I Not used
8 - 4 RJ12__I Electronic weigh scale
9 - 5 RJ12__ I PIN pad
10 - 6 RJ12 I Not used
11 - 7 RJ12__I Not used
12 - 8 RJ12__I Rates Board
4.12 Implementation Strategy
The implementation strategy for outlets will be defined for each release in Ref. [2]. This will
include details relating to equipment layout, cabling options etc.
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0.0 A.1 Appendix A
The counter keyboard will have the following key layout.
5 ! " £ s % a & € ( ) _ + , I BACK
BC) go iwf]elIr{Ir}]y]ulsrf}oter].- I= SPACE
TAB A Ss DIF G H J] kK : @ 4 I ENTER
' < > 2 { }
SHIFT} \ Z x Cc Vv B N M 5 / [ ] SHIFT
= ~ CAPS
CTRL ALT 1 + ALT I CTRL LOCK
Fi I F2 I F3 I F4 7 8 9 I PLU prev I PACE I neve I 13
FS F6 F7 F8 4 5 6 DEL 12
F9 I Flo} Fil I Fi2 1 213 1% nome} f IMore} T1
N
T
FI3 I FI4] FI5I Fi6 o I oo I Ib I— fe
LIFT-Key keyboard specification
> The size and style of the above characters is illustrative only.
The colour of the keyboard will be RAL7021 (dark grey). The keytop colour will be Smoke
Tan 85134 with black lettering.
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