Fujitsu
Services
FUJ00001916
FUJ00001916
PIN Pad Product Specification Ref: NB/PDN/010
Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
Document Title:
Document Type:
Release:
Abstract:
Document Status:
Author & Dept:
Contributors:
Review By:
Comments By:
Comments To:
Approved By:
PIN Pad Product Specification
Product Specification
S52R
This document is the Specification for the PIN Pad intended for
use with Retail and Banking Applications.
Approved
Philip Brown
Cliff Wakeman,
Harvey Potts
Fujitsu Services: Philip Brown (mandatory)
Steve Probert (mandatory)
Allan Hodgkinson (mandatory)
Post Office Ltd™: Peter Clark (optional)
Bob Booth (mandatory)
5" November 2004
Document Controller; Fujitsu Services Post Office Account
For Fujitsu Services: Philip Brown — (Sign).
For Post Office Ltd: Clive Read (Sign)
© 2002 Fujitsu Services [Pathway] COMMERCIAL IN-CONFIDENCE Page1 of 43
Fujitsu PIN Pad Product Specification Ref: NB/PDN/010
Services
Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
0 Document Control
Document History
Version No. I Date Reason for Issue Associated
CP/PinICL No.
0.1 07/03/02 First draft for initial comment
0.2 26/03/02 Second Draft after comments
received
0.3 03/04/02 Third Draft after second
comment cycle
0.4 27/04/02 Fourth Draft after third comment
cycle
0.5 12/05/02 Fifth Draft after comments on
version 4
1.0 13/05/02 Approved for signature
11 21/05/02 Requested changes
2.0 21/05/02 Approved for signature
21 27/05/02 Draft for comment
3.0 31/05/02 Approved for signature
3.1 17/06/02 For review after additional
information requested by Post
Office Limited.
4.0 19/06/02 Approved version
41 4/12/02 Update for Mobile and Trolley
4.2 27/10/03 Update for ‘Beep’ Changes
4.3 27/10/03 Update for ‘Beep’ Changes
44 23/12/03 Update to remove Card
Insertion Audio Response.
45 8/9/04 Reference made to various add-
ons available for the basic PIN-
Pad
5.0 24/11/04 Approved version
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FUJ00001916
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FUJ00001916
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Fujitsu PIN Pad Product Specification Ref: NB/PDN/010
Services
Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
Associated Documents
Ref I Reference I Version I Date Title Source
[al 1.0 25/10/0 I PIN pad Service POL
1 Definition and Change to
NB Requirements
reflecting the use of PIN
verification
[b] IM/SPE/026 I 0.1 Pay Pole Product Pathway
Specification
[c] AS/DPRO/O I 0.3 19/12/0 I Design Proposal for DDA I POA
8 3
[d] CR/CDE/01 I 1.2 19/12/0 I DDA- PIN Entry Device POL
1 3 Audio System
Conceptual Design
[e] SU/DES/01 I 0.1 26/7/04 I PIN-Pad Funnel Design POL
9 Documents 1
[f] SU/DES/02 I 0.1 26/7/04 I PIN-Pad Funnel Design Hyperco
0 Documents 2 m
Abbreviations/Definitions
Abbreviatio I Definition
n
ANSI American National Standards Institute
BS British Standard
COTS Commercial Off-The-Shelf (i.e. already available through normal
commercial channels
DES Data Encryption Standard
DUKPT Derived Unique Key Per Transaction
EMC ElectroMagnetic Compatibility
EMV Europay/Mastercard/Visa — the Europe-wide standards agency
for smartcard technology.
EN European Norm
IEC International Electrotechnical Commission
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Fujitsu PIN Pad Product Specification Ref: NB/PDN/010
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Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
ISO International Standards Organisation
LAN Local Area Network
MAC Message Authentication Code
OPS Office Platform Service. The provision and support of the
hardware and software at outlets including the Desktop
environment of the Horizon system.
PC Personal Computer
PIN Personal Identity Number
PSU Power Supply Unit — the means whereby mains voltage of
240VAC is reduced to the operating voltage required by the
PINpad.
RFI Radio Frequency Interference — interference specifically within
that part of the electromagnetic spectrum normally used for
radio/television broadcasts, and any other broadcast purposes.
RFI shielding is required in order to protect the equipment from
the effects of radiated and conducted electromagnetic
interference, and to prevent (or reduce) the emission of such
interference from the equipment.
RJ11/RJ12 I An Industry-standard connect configuration comprising either 6
pins (RJ11) or 10 pins (RJ12), both configurations being based
on the same overall connector housing design.
SAM Secure Application Module
SLA Service Level Agreement
TBA To Be Agreed — refers to specification parameters not yet
agreed. Typically requires specification by the Supplier, and
agreement from Fujitsu Services.
TBD To Be Defined — refers to specification parameters to be
provided by the Supplier. Agreement by Fujitsu Services to the
actual values provided, is assumed on the basis that this device
is a commodity product.
UKPT Unique Key Per Transaction
UL Underwriter’s Laboratory — the major Standards Certification
authority in the USA.
Changes in this Version
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Fujitsu PIN Pad Product Specification Ref: NB/PDN/010
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Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
Version Changes
0.1 None - this is the first Draft.
0.2 Various grammatical changes
0.2 Section 2.1 — Paragraph regarding Mobiles re-worded
0.2 Section 2.1.1 — Change to add 12-volt DC power.
Section 2.1.1 - Change to include reference to ISO 9564
Section 2.1.12 — Removal of port specification for the contact-
less reader.
0.2 Section 2.2.2 — Change to include reference to Pay Pole
Description.
0.2 Section 2.2.2 — Change to add details of Pay Pole turning
capacity
0.2 Section 2.2.6 — Change to add the PIN Pad interface
functionality.
0.2 Section 2.2.7 — Changes to add details of SAM modules.
0.2 Section 2.2.9 — Changes to the description of character set
0.2 Section 2.2.10 —- Changes to describe the tamper proof protection
for the Smart Card interface.
0.2 Section 2.2.11 — Changes to update the physical interfaces on
the PIN Pad and removal of the description of the Contactless
card reader.
0.2 Section 3.1.3 — Update to clarify EMC conformance.
0.2 Section 3.2 — Update to remove details of installation
0.2 Section 3.3 — Correction of Physical Attributes to width, update of
diagrams.
0.2 Section 4.0 —- Removal of Standards Section.
0.2 Section 5.1.1 — Clarification how PIN entries are masked
Section 5.1.1 — Clarification of timeout.
Section 5.12 — Update of EMV statement
0.2 Section 6.1.2 — Clarification of DUKPT standard
0.2 Section 7 — Update of environmental operating conditions
0.2 Section 8.2 — Update of acceptance test.
[ issue 0.3 changes to be supplied]
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Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
0.4 Change of Title
0.4 Update to include Hypercom as Supplier
0.4 2.1.10Change of description for the backlight
0.4 2.1.3 Addition of Paypole reference
0.4 2.1.3 Deletion of redundant Pay pole part.
0.4 2.1.8, 2.1.2, Change of description to RSA Encryption Chip
0.4 2.1.2 — Inclusion of SMART Card Cable Cover part number
0.4 Section 8 — Inclusion of MTBF statement
0.4 Inclusion of Standards — Updated with current version under
review
0.5 Update of Performance timings
0.5 Update of DDA wording
1.0 Removal of DDA wording as this has now moved to commercial.
1.0 Removal of “Checksum ETX excluded in LRC” as it was seen as
unnecessary.
1.0 Update of ISO 9564 for clarification.
1.1 Removal of Timing measurement methods
14 Return of ISO 9564 6.3.3c in 2.1.1
14 6.1.1 Additional bullet added to reflect ISO 9564 6.3.1
2.1 Corruption of font corrected 2.1.10
21 Addition of 4 after ISO 7816 in the standards section
3.0 For Authorisation
3.1 Update to include new appendix covering the second RS232
interface
4.0 Approved Version
41 Update for Mobiles and Trolley
4.2 Changes to provide update on the Beep functionality.
4.3 PVCS version of Beep Changes
44 Amended to remove the Card insertion Audio Response top
conform with the DDA — PIN Entry Device Audio System
Conceptual Design.
45 Reference made to various permanent and removable add-ons
available for the basic PIN-Pad
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Fujitsu PIN Pad Product Specification Ref: NB/PDN/010
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Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
5.0 Approved Version
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Fujitsu PIN Pad Product Specification Ref: NB/PDN/010
Version: 5.0
COMMERCIAL IN-CONFIDENCE Date: 24/11/04
Table of content
0 Document Control
Document History.
Associated Document:
Abbreviations/Definitions............
Changes in this Version....
Table of content................
1 Introduction
Document Precedence......
Purpose..
Readership.
Related Documents.
2 Detailed Specification.
Summary Definition of the PIN Pad.
2.1.1 Overview.
Component’.........:.eeeeeeee ceceeesecseeseeneeeeseseneeeeneeneenseees
2.1.2 FZ1172214 Consolidated ICLP HFT 117 Package.
2.1.3 MOUNTING KIT otherwise known as the “Pay Pole’
2.1.4 SOFTWARE.
2.15 Security Modul
2.1.6 Application Processot...............++
2.1.7 Application Programming Interface
2.1.8
2.1.9
2.1.10
2.1.11
2.1.12 Card readers...
2.1.13 Interface Connections.
3 Cable Specification...
Connectors...
3.1.1 PIN Pad end.
3.1.2 Counter end..
3.1.3 Power Connector.
Cable type and construction.
Power Supply Connection and cable.....
Physical Characteristics...
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Standards.
5 Functional Requirements.
5.1.1 PIN Entry......
5.1.2 EMV.
6 Security.
6.1.1 General... ceteeeeseeneenees
6.1.2. Encryption method.
7 Environmental...
8 Performance.
9 MTBF.
10 Acceptance Tests.....
Upgrade of the Open Terminal Application.
Upgrade of the SSCR application
Upgrade of the Security Application Module......
Show use of Battery Low.......
Show that Down Load Line Fails are Reported Correctly.
11 PIN Pad Connection to Mobile.
Part Numbers...... cee oe
12 Appendix A — Slave RS232 Connection.
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COMMERCIAL IN-CONFIDENCE Date: 24/11/04
1 Introduction
Document Precedence
This document defines the characteristics of the HFT 117 PIN Pad device.
Purpose
This document has been produced to specify the PIN Pad counter device,
intended for use in the Network Banking expansion of the Horizon System
delivered to operate in UK Post Offices.
Readership
This document is intended for use by Fujitsu Services staff involved in the
Project and the Customer. This document will be included in Schedule B3
and able to be used and released on the terms of that Schedule.
Related Documents
Documents that should be read in conjunction with this document are as
follows:
Re I Title/reference number Comments - source etc.
f
1 “PINpad Service Definition” Document provided by the Customer
as a “Statement of requirements”.
This document was produced by
James Brett and is currently at issue
1.0 dated 25/10/01.
2 DDA — PIN Entry Device Post Office Ltd.
Audio System Conceptual
Design
2 Detailed Specification
Summary Definition of the PIN Pad
The device is a stand-alone PIN Pad with a keyboard, and display for
connection to a Post Office counter PC to provide a PIN entry facility for
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COMMERCIAL IN-CONFIDENCE Date: 24/11/04
network banking and other similar services including future use for
EFTPOS and SMART card applications, when these requirements are
defined. Only one type of PIN Pad is proposed. PIN Pads will be capable
of being fitted to every customer facing position which supports the
Pathway’s Network Banking Service installed in the Horizon system.
Note:
= There will be no specific hand held version. Note however that where
deployed with Mobile Positions the PIN Pad is not attached to a ‘pay pole’.
= Mobile Positions - security restrictions dictate that the same PIN Pad must
be plugged into the Mobile unit whenever the Mobile unit is in use.
including when it is transported and used at a different location. The PIN
Pad does not need to_ remain connected during transport. The method of
connection is via the RJ12 connector to the Specialix card
= Note — A design change to the Mobile Unit is advised to enable an easy
mechanism for connection and disconnection.
2.1.1 Overview
1. The hardware includes a keyboard, display, security module,
integrated smart card reader and interface to four (4) SAM modules. It
is capable of being externally interfaced to connect to a contact-less
card reader. It consists of the following :-
a. Mains cable assembly, comprising a mains (230 volt, a.c., 50Hz)
adaptor to allow connection to the rear of the Horizon counter
equipment. This is plugged into the counter PC in place of the
normal IEC320 mains power connection, and provides a suitable
connector into which the normal mains connector is plugged.
b. Mains power supply unit (PSU), comprising a transformer unit
with IEC320 male connector, and a 12 volt DC cable to connect
to the data cable adaptor.
c. Data cable assembly to enable connection of the PIN Pad to the
Horizon counter equipment. The data cable includes a d.c.
power adaptor as part of the construction, to provide 12 volt DC
power supply connection to the mains PSU.
2. A support arrangement comprising brackets and supporting metalwork
(‘Pay Pole”) to enable the PIN Pad to be mounted on or near the
counter position. Detailed drawings of the support arrangement are
provided later in this specification.
3. The device is provided with software for basic device management
functions and a secure method of PIN entry. The PIN Pad shall be
supplied certified to EMV 3.1.1 Level 1. The PIN Pad will be supplied,
with the capability to be remotely upgraded to support EMV2000 Level
2.
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4. Additional devices have been attached to the PIN-Pad, principally to
ensure compliance with the Disability Discrimination Act 1995. They
include:
a. akey guard covering unused PIN-Pad buttons
b. a raised dot stuck to the ‘5’ key
c. atextured guide identifying the CAN, CLR and ENT keys
d
. acard-insertion guide in the form of a ‘funnel’ — see Associated
Documents [e] [f]
e. a privacy shield (for mobile counters)
The PIN Pad shall meet the anti-tamper requirements of ISO 9564 as set
out in §6.3.3c such that tampering with the device itself, for example in
order to insert tapping or bugging equipment, shall result in sufficient
damage to the device to cause it to become inoperable.
It shall be capable of being remotely upgradeable to triple DES(which will
require a new key to be loaded into the PIN Pad)
Components
The basic hardware components of the PIN Pad include the following main
parts:
2.1.2 FZ1172214 Consolidated ICLP HFT 117 Package
e PIN Pad -FZ1172214 Consolidated ICLP HFT 117
Package
e Data Cable - FC012403
e Mains Adaptor -FRF15400
e Power cable - FC012601
e Cable Tie - FDM00925
e RSA encryption Chip - Type AT90SC6464C, Secure Micro
controller for Smartcards
e PIN Pad Application Software (including Security Software)
e¢ SMART Card Cover — A9401386 (now redundant in live-usage and
required only when shipping factory-new units)
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2.1.3. MOUNTING KIT otherwise known as the “Pay Pole”
The specification of the “Pay Pole” will be documented in Ref [B], and an
outline is included in this document for information only.
This is a sturdy metal and plastic design, which will fix onto the counter. It
will mount the PIN Pad in a secure way, such that removal of the PIN Pad
from the counter area by anyone other than an authorised person would
prove difficult. The pole and the terminal holder are painted in RAL 7021
black finish.
= FAH21118 Special Triangle Pole Plastic filling
Siot to allow 180 Degrees
Max Rotation
Illustration only
FAH30324 Multi-Angle Terminal Holder [Limited to 90 degrees turn
to the left or right.]
y
20° Min 58° Max ©
Illustration only
= FAH91002 Plastic cover to hide cables at the rear of the unit.
= FAH91001 Plastic Inserts for Cable ducting
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COMMERCIAL IN-CONFIDENCE Date: 24/11/04
= The Terminal Holder addresses the requirements of ISO 9564-1
§5.4 & §F.3 to ensure that PIN entry is not overlooked.
2.1.4 SOFTWARE
e FG091010 DUKPT Key Generation (The details of key
generation are subject to security classification, and not covered in
this document).
e PIN Pad Application Software (including Security Software)
2.1.5 Security Module
The security module includes both the security kernel of the PIN Pad and
the physical keyboard and display.
The Security Module's electronics are molded together with the keyboard
that consists of:
e A keyboard made of a hard plastic construction with Numeric keys and
10 Function keys (including Clear and Enter). See section 3.4 for
detailed diagram showing key top positions and colours, and the
dimensions of the PIN Pad.
e Security Processor, a DS5002FPM, has a number of security features
including:
- Hardware encryption, protecting code and data when stored
in the Memory.
- Pseudo random generator.
« Memory, 128 KB in total, 64 KB for code and 64 KB for data.
¢ Boot Guard, a second processor that secures the loading application.
2.1.6 Application Processor
The application processor is an AM186ED running at 40Mhz with the
following memory configuration:
512 KB Flash memory
512 KB RAM battery-backed
512 KB Battery-backed RAM as data memory
It allows soft programming and updates of the application.
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2.1.7 Application Programming Interface
An Application Programming Interface that delivers the following
functionality: -
a. Determine the firmware versions(s) of the software currently installed
on the PIN Pad.
b. Determine the status of the key version loaded on the PIN Pad
c. Determine the unique serial number for the PIN Pad. Such serial
number shall be unique to all Fujitsu Services (and other customers)
purchases of PIN Pads from the supplier.
d. Update the software in the PIN Pad.
e. Display text
f. Read function keys
g. Change Character Set — to enable the application to load predefined
characters.
h. Sound ‘beep’ noises.
i. Get an encrypted PIN
j. Getan exchange PIN (This is the facility to perform a PIN Change)
k. Load encryption keys (This gives the ability to down-line load
applications into the PIN Pad Security Application with an updated
key)
1 Request the PIN Pad to perform an internal diagnostic check and
return the status of the device. Such diagnostic will return the battery
status.
The PIN Pad driver software will check the battery status every time it
is initiated, i.e. every night as part of the desktop reload.
SAM Interface
The unit includes a Smartcard processor with interface to four (4) SAM
connectors of ID-000 type. One RSA encryption Chip will be fitted (Type
AT90SC6464C, Secure Microcontroller for Smartcards). , the remainder
will be left empty providing for a later upgrade path. The SAM modules will
be capable of being fitted to the existing PIN Pad by trained staff at Post
Office premises, i.e. no need for PIN Pad swap out or return to the
manufacturer.
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2.1.9 Battery
The PIN Pad will contain a back-up battery capable of maintaining the
applications and security keys when the power to the device is removed. It
shall have an anticipated minimum life expectancy of 5 years. The PIN
Pad is capable of monitoring the status of the internal backup battery. It
will be possible to determine the state of the internal battery from the
connected Horizon terminal. There are no ‘Low Battery Indicator’ warnings
or lights displayed on the PIN Pad.
2.1.10 Audio Response
The PIN pad will produce the following Audio Response sounds.
The audio response to pressing the following PIN Pad keys is:
PINPad Frequency Beep Number Delay
Key Length of ro)
(KHz) (ms) beeps
0-9 2 100 1 n/a
ENT 2 600 1 n/a
(enter)
CLR 1 100 3 100
(clear)
CAN 1 100 9 100
(cancel)
Other than No sound
above
The audio response to other events is:
Event Frequency Beep Number
Length or
(KHz) (ms) duration
of
beeps
Card 2 100 1 nla Upon correct insertion
recognised of a valid SMART
card.
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Fujitsu
Services
PIN Pad Product Specification
COMMERCIAL IN-CONFIDENCE
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Ref: NB/PDN/010
Version: 5.0
Date: 24/11/04
New PIN 100 1 nla Where non-matching
mismatch PINs are used to
confirm a new PIN
PIN block 100 1 nla At PIN-entry, when a
card has been, or
becomes barred
Remove 200* iro 15 200* Standard PIN-Pad
Card Alert Secs ‘alarm’
* These 200ms durations can vary as the PIN-Pad checks for incoming abort
messages at the same time.
2.1.11 Display
The display uses the large character LCD type with 4x16 characters and
backlight. Each character shall be displayed on a matrix of 5(five) columns
by 7(seven) rows. Each “cell” of 35 pixels is capable of displaying any
character from the following table:-
2 3 4 5 6 a
0 0 @ P ' D
1 ! 1 A Q a q
2 " 2 B R b r
3 £ 3 Cc iS c Ss
4 $ 4 D T d t
e % 5 E U € u
6 & 6 F Vv f v
7 ' 7 G WwW g w
8 ( 8 H X h x
9 ) 9 I Y i y
A * J Z j Zz
B + 3 K k
Cc ; < L 1
D - = M m
E > N n €
F / ? () °
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The above table represents the basic character set. The PIN Pad has the functionality to
enable local language variants to be downloaded and controlled by the application; this is
achieved by downloading up to a maximum of six [6] soft [volatile] characters into the character
set. Remaining unfilled positions are reserved by manufacturer.
The following table represents the standard characters :-
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20 21 ! 22 23
Mall
- of
an
Oe
Ck
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30 0 31 1 32 2 33 3
f
Le
iit
Ckel aa
Cenk
Me im
II
II
Le
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40 @ 41 A 42 B 43 Cc
44 D 45 E 46 F 47 G
48 H 49 I 4A J 4B K
[ml
mi
ml
aa I
4C L 4D M 4 E N 4 F fe}
I I [mal
= =i]
i mi
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COMMERCIAL IN-CONFIDENCE Date: 24/11/04
50 Pp 51 Q 5 2 R 5 3 Ss
[ Tt = 5
58 x 5 9 Y 5 A Zz 5 B
I es a I
<a 4
5 : I
5 C 5D SE 5 F
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60 61 a 6 2 b 6 3 ¢
[tT [ol
I I al I mal
mi a I mmm) _I me _m) t
aeer -oeeeee
I ol
I =
PT Td = [TT [TT
64 D 65 e 6 6 f 67 g
[nl sl [TT]
= :
PT ty Pett [tt
68 H 69 i 6A j 6B k
mm =e ml I
: :
] Pett TT [ i
6C L 6D m 6 E n 6 F 0
ml ml mel mt ol I
I
se
Dt t I ] [tt
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70 P 71 q 72 r 73 s
mm me
m= = Ii
= a
= a
74 T 75 u 7 6 v 77 w
boot
[I mi
= =m
oreo 5 CSS E
a 1 a
78 x 79 y 7A 4 7B
m =m
PS GS a
ml
co) “54 Been
7C 7D 7E € 7*F
=I
T
The display will be clearly legible at a distance of 1 metre with normal
vision and a counter luminance of 250 lux.
Character Display Dimensions
Cell Height = 4.2mm
Cell Width = 2.92mm
The display is cleared by specific commands sent to the PIN Pad from the
Horizon counter application. An example is the GET PIN command, which
contains parameters to display a message before and after PIN entry.
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There is no timeout for clearing text after power up of the PIN Pad. The
display is cleared by messages sent from the application running on the
Horizon counter PC.
The backlight remains permanently illuminated when powered on
2.1.12 Card readers
The unit shall be delivered with a smart card reader for ISO7816 contact
cards. The installed smart card reader shall support asynchronous cards
conforming to the ISO 7816 -1,-2,-3 standard. Both T=0 and T=1 protocols
shall be supported.
There shall be no locking mechanism.
The path between the key pad and the ICC contacts will be protected by
the PIN Pad’s tamper protection features.
An interface is provided to connect an external reader for IS014443 Type
A and Type B contact-less cards. Contact-less card reader support will be
determined when a reader is chosen e.g. support for Mifare.
The unit does not contain a magnetic stripe reader.
2.1.13 Interface Connections
The PIN Pad has two RS-232 compatible ports, one, colour coded black,
used to connect to a PC or other host terminal and the other, colour coded
white, to connect an external contact-less card reader. See section 3 for
pinouts.
Unused ports will not be blanked off.
The design will ensure that errant RJ12 connection (with the supplied
equipment and cables) to the HFT117 port is non-destructive.
Both RS232 interfaces shall support both hardware and software
handshake protocols provided within the international definition of RS232
Interfaces.
PINs will never be sent in plain text over either of the RS232 connections.
Default RS232C protocol shall be set as follows for the communication
with the counter PC:
Number of data bits Eight
Parity Even
Number of stop bits One
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Baud rate 19,200
3. Cable Specification
Connectors
3.1.1 PIN Pad end.
There shall be two RJ12 connector positions on the PIN Pad. When
viewed from the rear of the PIN Pad, connectors shall be fitted in the
centre and left-most positions. The centre position shall be the data cable
connector (10-pin RJ12). The leftmost connector is reserved for future
connection of the Smartcard reader.
Counter end.
The PIN Pad shall be connected to the counter processor by a RJ11/RJ12
male connector to a port on the Specialix Serial IO adaptor.
Power Connector
A spur from the serial data cable close to RJ11/RJ12 connector allows
connection to an external PSU to provide power to the PIN Pad. The spur
shall be long enough to allow for shielding and or EMC/RFI suppression
devices (Ferrites etc) to meet the necessary environmental requirements.
At the end of the spur a connector shall be provided to allow the PSU to
be disconnected or reconnected during installation.
The PIN Pad shall conform to EMC standards as specified in Schedule
A02 and shall be tested for such while connected to counter equipment.
Cable type and construction.
The data cable shall be 3 metres long +10%, -0%. The cable type shall
have at least the following attributes,
Shielded for RFI/EMC purposes.
UL 2464, UL VW-1 Flame test approval.
Bending radius of 1.5cm or better.
Flexible.
Pensa
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Power Supply Connection and cable
The PIN Pad power supply shall connect to the AC power out on the PC
base unit
AC mains
out.
The method used shall be as illustrated below (Figure 4).
1EC320 MALE ft
t—— 1EC320 FEMALE
aan
300 mm
300 mm
Illustration only
The cable is 300mm in length on both sides of the ‘Y’, made of flexible
cable; this gives approximately 600mm from the PC power socket to the
PIN Pad PSU.
The existing mains inlet cable is removed from the rear of the counter PC
and reconnected to the IEC male connector on the “Y” cable. One of the
IEC female connectors is then reinserted into the IEC male receptacle on
the rear of the PC, the other being connected to the PIN Pad PSU.
12V Cable to PIN Pad = 2metres +/- 100mm
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Mains PSU is as follows:-
Connector Compatible
with Data Cable Power
Connector
eo 8
1EC320 Male Connector 2000 mm -+/- 100mm
Illustration only
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Physical Characteristics
Size
The size of the selected PIN Pad shall be:
Width = 102mm
Length = 185mm__Height = 70mm. The exact measurements of the
casing will be supplied in ref [b] Key top colours and legends are as shown
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in the following diagram:-
PRINTING COLOUR: WHITE (RAL 9003) EXCEPT THE “CLR” KEY, WHICH IS BLACK (RAL 9005)
FONT: FRANKLIN GOTHIC DEMI, UNLESS OTHERWISE NOTED
ALL TEXT AND SYMBOLS CENTERED TO KEYCAP UNLESS OTHERWISE SPECIFIED.
ALL PRINTING SHALL BE COVERED WITH UV HARD COATING.
PRINTING ABRASION RESISTANCE SHALL BE HIGHER THAN
150 CYCLES, MEASURED WITH NORMAL TESTER EQUIPMENT.
TEXT HEIGHT NUMBERS 4.7mm.
PQ] TEXTHEIGHT LETTERS: 2.0 mm
FONT LETTERS:FRANKLIN
9 GOTHIC DEM! CONDENSED
KEYCAP COLOUR GREY (RAL 7037)
(Home pip on key number 5)
TEXT HEIGHT: 3.4mm
FA KEYCAP COLOUR DARK GREY
(RAL 7043)
TEXT HEIGHT: 3.5mm B
BAL] xeycap covour: BLUE
(RAL 5010)
(——)__TEXTHEIGHT: 3.5mm wl
CAN KEYCAP COLOUR RED
(RAL 3003)
KEYTOP SET CONSISTS OF:
RUBBER KEYPAD FDMO00221A 1 pc TEXT HEIGHT: 3.5mm
CLR
KEYCAP, GREY FD00222.1A 9 pes KEYCAP COLOUR YELLOW
ps (RAL 1006) ES
KEYCAP, GREY H.P. FD00222.2A 1 pc
KEYCAP, YELLOW FD00222.3A 1 pe oe
TEXT HEIGHT: 3.5mm. corn
KEYCAP, GREEN FD00222.4A 1pc ENT
KEYCAP COLOUR: GREEN I
KEYCAP, RED FD00222.5A 1 pc (RAL 6016) =
KEYCAP, BLUE FD002226A 1 pc
KEYCAP, DK. GREY FD002227A 6 pes
y
_ KEYCAP COLOUR: DARK GREY
(RAL 7043)
>
4.0
Ao
we
There shall be NO logo fitted to the PIN Pad.
Weight 680gms
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Key Cap dimensions
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—— I
Fi I I F2 I I F3 I I Fe i]
ne ry
= a
TE ry
gos gm) (can I
AECe
ig 0%) far I
— —_ ry
AJ I
a5
- id All dimensions are nominal
“ > No tolerance is specified
lye Rl Note this is NOT an engineering drawing
re
<_< >
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COMMERCIAL IN-CONFIDENCE Date: 24/11/04
VI
VIL.
VIII.
XI.
Standards
The PIN pad shall meet the following standards
BS EN60950 : 2000 - Safety of information technology equipment.
BS EN 60065:1994, BS 415:1994 - Safety requirements for mains operated electronic and
related apparatus for household and similar general use. This standard applies only to the
PIN Pad’s Power Supply.
Note; all parts of the PIN Pad except the power supply are covered by BS EN60950: 2000
Electrical Equipment (Safety) Regulations 1994, which implement the Low Voltage
Directive 73/23/EEC as amended by 93/68/EEC.
Electromagnetic Compatibility (EMC) Regulations 1992, which implement Council
Directive 89/336/EEC (as amended by 92/31/EEC).
BS EN 50082 — with the following severity levels
A. EN 61000-4-2 class 3, 4kV contact discharge, 8kV, air discharge; supercedes IEC
801 part 2
B. EN 61000-4-3 3V/m; - supersedes IEC 801 part 3
C. _ EN61000-4-4 +/- 1kV injected onto mains AC supply; supersedes IEC 801 part 4
D. EN 61000-4-5; supersedes IEC 801 part 5 +/- 2kV
An Index of Protection rating of IP3X as defined in BS EN 60529:1992, save for the card
reader and the RS 232 ports. Note — the SMART Card reader has a cover, but will be
removed once Services are introduced that require SMART capability. The RS232 ports do
not have covers, but the one used to connect to the PC will have a cable permanently plugged.
in.
EN55022 (Emissions)
Keys that could directly or indirectly expose plain text PIN values and any keys used in
association with banking MACs shall be managed in accordance with the principles
established in ISO 8732 or ISO 11568
BS EN 55024
Note: this covers the requirements of BS EN 50081 - Electromagnetic compatibility.
Generic emission standard; Part 1: Residential, commercial and light industry;
ISO 9564
The following standards for PIN Pads and cards, noting that where the standards apply to
the cards themselves rather than to the PIN pad or smart card reader, then the PIN Pad and
smart card reader will be deemed as having met the standards for the purposes of this
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XII.
specification if the PIN pad is capable of working properly with cards which meet those
sti
A.
B.
Cc.
D.
E.
andards:
ISO 7810
ISO 7811 part 1 and 3 (visual)
ISO 7812
ISO 7813
ISO 7816 parts 1, 2, 3 and 4
Fujitsu are secking alternatives for the following standards: The Health and Safety
(Display Screen Equipment) Regulations 1992, which implement Council Directive
90/270/EEC, and ISO 9241:1992
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5 Functional Requirements
5.1.1 PIN Entry
e All PIN Pad displays associated with PIN entry will be controllable
from the counter PC.
e The PIN Pad will allow the entry of multiple digit PINs of variable
length, between 4 and 12 digits.
e The PIN length shall be unknown to the PIN Pad on PIN entry. The
‘Enter’ key must be used to terminate PIN entry. Use of the 'Enter'
key before entry of 4 digits will not be permitted.
e The ‘CAN’ key will operate at any time during PIN entry to
terminate the entry.
e The ‘CLR’ key, when pressed during PIN entry, shall erase the
complete user input. There will be no limit to the number of times
that the ‘CLR’ key can be pressed during PIN entry.
e Any digits entered after the 12th will be ignored. Only the ‘Clear’
and ‘Enter’ keys will be acceptable at this stage. (i.e. the maximum
length of PIN acceptable is 12 digits in length. The Cancel key can
be used at any time, in conjunction with the counter application to
abort the customer's session.
e The PIN will never be displayed in a readable form on the display;
Asterisks will be displayed to represent each character entered as
part of a PIN.
e Once the Customer presses the ‘Enter’ key, the PIN Pad will
encrypt the PIN and transmit the encrypted PIN. The plain text PIN
will never be transmitted. The timeout is not determined by the PIN
pad.
e There is a timeout in the PIN Pad driver, which will clear the
screen if there are no outstanding commands; this is configurable
via Reference Data.
5.1.2 EMV
e The PIN Pad shall be supplied certified to EMV 3.1.1 Level 1. The
PIN Pad will be supplied, with the capability to be remotely
upgraded to support EMV2000 Level 2 when available.
DN — Details of accreditation to EMV 2000 Level 1 to be supplied when
dates are available.
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6 Security
6.1.1 General
The PIN Pad shall comply with the requirements of ISO 9564. In particular:-
It shall be a “tamper-evident”
Penetration of the device when operated in its intended manner
and environment shall cause the automatic and immediate erasure
of all PINs, cryptographic keys and all useful residue of PINs and
keys contained within the device as defined in 6.3.1 of ISO9564
A PIN shall never appear outside the device in unencrypted form
Successful penetration of the device shall not permit the disclosure
of any previously entered PINs.
There shall be no feasible way of determining any past encryption
key from the data transmitted by the device.
6.1.2 Encryption method
The PIN Pad shall use DUKPT encryption in accordance with §4.7 and
Appendix A of ANSI X9.24”.] i.e. with a Single DES key.
The PIN Pad will be capable of upgrade support to triple DES at a future
date, after a key Management system has been introduced.
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7 Environmental
This section defines the conditions the item is to withstand in normal use.
Normal Operational Temperature and Humidity
The item shall be capable of full operational use within all its design
parameters, under the following environmental conditions:
Temperature range:5° to 40°C, maximum rate of change of temperature
not exceeding 15°C per hour.
Humidity:10 to 95% non-condensing over the range of temperature
change as above.
8 Performance
Each of the following PIN Pad functions will be performed in under 1
second: -
1. During PIN Entry — The time from pressing a button on the keypad to an
asterisk appearing on the display screen.
2. After pressing ENTER on the keypad to complete the entry of a PIN - The
time to encrypt the PIN number and send the PIN block to the
communications link.
3. On receipt of a command from Horizon - The time to display Text on the
PIN Pad screen.
9 MTBF
The PIN Pad will have an MTBF of 10 years
The battery has a lifespan of 5 years
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10 Acceptance Tests
These tests are to be run by Pathway in conjunction with the PIN Pad
supplier
Upgrade of the Open Terminal Application
1. Load the PIN Pad with an OTA application that does not support the
battery low.
2. Use the Device Attribute Report command to display the application
version.
3. Use the PIN Pad command to attempt to test the battery condition — this
should fail
4. Down line load an updated version of the Open Terminal Application that
supports battery monitoring from the PC.
5. Log all messages
6. Use the DAR command to display the new application version.
7. Use the command to test battery status — this should now work
successfully.
Upgrade of the SSCR application
This shows how the EMV software can be upgraded.
Use the DAR command to display the version of the OTA Kernel.
Down line load a new version of the OTA Kernel from the PC
Log all messages
Use the DAR command to display the new version of the OTA Kernel.
Show that data can be written and read from a SMART Card.
Oa WN >
Upgrade of the Security Application Module
1. Run the PIN Pad proving application
2. Use the DAR command to display the version of the key loaded [BDK1
version]
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3. Down line load a new version of the IK key
4. Log all messages
5. Use the DAR command to display the version of the IK Key [BDK2]
6. Run the PIN Pad proving application.
Show use of Battery Low
1.
Use the DAR command to display the version of the Open Terminal
Application
Use the battery status command to demonstrate that a good battery
response is returned and reported.
Re-run the above test with a PIN Pad with a known battery that has less
than three months life.
Use the DAR command to show that the correct status is returned. i.e. the
status reports battery condition as faulty.
Show that Down Load Line Fails are Reported Correctly
OQaR OWNS
Repeat test to down line load the Open Terminal Application.
During the load, disconnect the data lead to the PIN Pad.
Show that error log messages are correctly reported.
Repeat test to down line load the Open Terminal Application
During the load, re-load the desktop.
Show that the PIN Pad can be successfully loaded once recovery has
taken place.
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11 PIN Pad Connection to Mobile
A Privacy shield will be fitted to the standard PIN Pad Unit.
The PIN Pad connects to the Mobile using a PPMB [see fig PPMBO1]
A Sacrificial lead is permanently fitted to the Mobile [see fig PPMBO02]
The PIN Pad connects to the PPMB via a separate sacrificial cable [see fig
PPMB03]
There is an option to extend the cable length by attaching an in-line extension
cable; a maximum of 2 cables can be used to extend the standard cable by up to
5.6metres.
Part Numbers
Type Part Number Description
8115s PIN PAD, PPMB and
Cable set] = sacrificial cables
Cable set2 = 8114 PPMB only
Cable set3 = 8111,8112 Sacrificial cables only
Cable set S= 8113 2.8 extension
Carry Bag JESTCCHLBL Carry Bag
Security Shield L900545.3 Privacy Shield
Trolley outlets will use the standard cable with the tang on the PIN Pad
connection cut at he same place as the Mobile sacrificial cable [see fig
PPMBO3]j. The PIN Pad will be fitted with the Privacy shield.
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Fig PPMBO01
PIN PAD MOBILITY BOX ©
1 metre
\s Approx
(Blue)
250
Appro
x
190
Appro
x
— ——e it Label to
Underside of
CON3 Und
(Red
Wrap DC Cable into loop and secure
Con 3 Con 5
SOCKET
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COMMERCIAL IN-CONFIDENCE
Ref: NB/PDN/010
Version: 5.0
Date: 24/11/04
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Pin1
CON
2
Fit Self Adhesive Tape (Item
4) around space between
knurled section connector
@
\
y
3
2
1
VIEW ON
SOLDER SIDE
PLUG
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Page42 of 43
Pin6
FIG PPMB02
Sacrificial Cable linking Mobile to PPMB
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2.8
j Metres
i, TANG
[I TE i}
2
@)
we CON Pin
Fit Self Adhe EROS. ciem 4 10
4) around space between Fig PPMBO3
Knurled section
‘tension Cable Sacrificial Cable linking PPMB to PIN Pad
SIDE - SOLDER
SOCKET SIDE- SIDE
- BCUG:
Sipe PLUS
SOCKET
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12 Appendix A — Slave RS232 Connection
Definition of the Second RS232 Port on the HFT117
Both RS232 interfaces shall support hardware and or software (Xon/Xoff)
handshake protocols.
The default RS232 protocol for the serial ports are as follows:
Number of data bits Eight
Parity Even
Number of stop bits One
Baud rate 19,200
Flow control Hardware only
The PIN Pad’s secondary RS232 serial interface port will provide on its RJ45-10
connector at PIN 5,
a +5 volt D.C., 300mA power supply, this secondary port shall
also be capable of being configured to support any standard Baud rate up to a
maximum of 115k Baud.
PinISignal Description
1 Not Used
2 Not Used
3 IRXD Receive Data (IN)
4 ITXD Transmit Data (OUT)
5 Provides +5V at 300mA
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6 IGND Ground
7 I\DSR Data Set Ready (IN) _
8 IRTS Request To Send (OUT)
9 ICTS Clear To Send
10 Not Used
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