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ICL Pathway Ref: IM/MIN/013
Installation Programme Issue: 13
Review Date: 13/09/00
Installation Programme Review
MEETING 13
13 September 2000
Purpose:
1 To review data prepared by Post Office Network Unit and ICL Pathway detailing the
number of outlets that have dropped-out of the Installation Programme during the 16 week
cycle and the reasons for the drop-outs. The review will determine trends for outlet drop-
outs, from the available data, and consider measures to limit the number of drop-outs by
managing the causes. In addition the review will look at the number of outlets that are
being capped and consider whether any changes need to be made to the number of outlets
being cut into the Installation Units at the start of the 16 week period.
2 To review Installation Programme activities and issues.
Format:
A formal meeting will be held every two weeks, alternating between Kidsgrove and London.
Meeting duration will be a maximum of 3hrs.
Minutes of the meeting will be taken and circulated.
Attendees will be:
PON: Martin O'Toole
Barry Evans
ICL Pathway: — Rom Zbieranowski
Steve Burgess
Tony Southwell
On occasions the PON Horizon Implementation Manager and the Pathway Implementation
Director will attend.
Outputs:
Minutes form the meeting will be produced and sent out via email.
The meeting is expected to make decisions and/or recommendations on:
© managing the causes of drop-outs and changes to the number of outlets that need to be cut
into Installation Units in order to minimise the number of outlets being capped
* managing specific issues relating to processes and procedures relating to Installation
Programme activities.
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ICL Pathway Ref: —IM/MIN/013
Installation Programme Issue: 13
Review Date: 13/09/00
Agenda:
1 Minutes/Actions from previous meeting
2 Drop-Out Analysis
3 Recommendations
4 Scheduling Issues
5 ECCO Risk Register Review
6 CSR+
7 Review of Tail
8 Installation Activities - Progress to date, ISDN, Mobiles, Satellites
9 Counter Discrepancies
10 PONU Issues
in Pathway Issues
12 Any other business
13 Date of next meeting
Attendees:
Barry Evans (BE) PON
Steve Burgess (SB) ICL Pathway
Tony Southwell (I'S) ICL Pathway
Apologies:
Rom Zbieranowski
Copies To:
Library
Douglas Craik PON
Steve Grayston PON
Jim Flynn ICL Pathway
Bob McDermott ICL Pathway
Amendments to Minutes:
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
None
1. Drop-Out Analysis
Install Teams Timing Out:
PON have raised concerns over the number of outlets being aborted on Install day due to
delays at earlier installs. The actual number of instances of Install teams timing out is
slightly higher than shown in the Drop-Out report. TS made the point that the Install teams
timing out are not due to delays caused by Exel, the root cause is due to delays encountered
during the install process at an earlier site. The tactics being deployed rely on the IP teams
moving the Install teams onto the next outlet if significant delays are being encountered.
TS will look at the details for the 2 outlets that were aborted on Monday 22/5/00.
08/06/00 - TS handed over details of outlets that had been aborted due to Install Teams
timing out over a period of 4 weeks (8" May to 2" June). MO/BE to analyse the information
outside the meeting.
Action 25/05/01_ TS CLOSED
Drop-Out Report:
Electronic copy of report was not received by PON prior to meeting. RZ to ensure that
copies are sent to PON via email in good time.
22/06 - Reports were sent. Action 08/06/01 RZ CLOSED
The number of outlets suspended and ready for re-scheduling is now shown on the report. In
order to give a complete picture of re-schedules it was agreed to introduce the following
figures into the next report:
ap) No. of outlets suspended and not ready for re-scheduling
(2) Actual no. of outlets re-scheduled.
22/06 - Figures were provided at the meeting, but will be included on the next report.
529 offices suspended
179 offices Suspend/Release
769 offices Infrastructure Suspends
207 offices released from Infrastructure/ not yet reschedu;led
06/07 - Closed Action 08/06/02 SB CLOSED
SB agreed to provide a breakdown of the 769 Infrastructure suspends to show Pathway/PON
suspends.
06/07 - Closed Action 22/06/01 SB CLOSED
SB provided initial analysis of 518 suspended offices out of 725.
SB to provide details of the NFC outlets to BE
27/07/00 - Action removed Action 06/07/01 SB CLOSED
Consistent Reporting:
RZ to ensure that the IP teams are consistent in reporting against failure categories within
the Activity Tracking Database (ATDB). This is particularly necessary when a nation-wide
problem occurs as per Friday 16" June, where 26 outlets that were aborted were reported
against different categories.
06/07 - Closed Action 22/06/02 RZ CLOSED
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
Policy for Recovering from Major Incidents:
Following the national problem on Friday 16" June, PON have believe there is a requirement
for a policy document explaining recovery actions.
MO is compiling a document which due for distribution on 27" June.
Action 22/06/03 MO CLOSED
Rescheduling Capped Outlets:
SB to confirm that all capped outlets have been released for rescheduling.
27/07/00 - 31 outlets released for re-scheduling. Action 06/07/02 SB CLOSED
SPMR Refusals:
SB to provide FAD Codes of SPMR refusal offices to MO
27/07/00 - Data to be pulled off the Activity Tracking Database by Louise McMenemy next
week.
23/08/00 - Data has been provided to MO. No feedback available at meeting as MO not
present. It was agreed to leave action open.
13/09/00 - Action moved to Martin O'Toole for udate at next meeting
Action 06/07/04 MO
MTC PSA Failures:
BE to confirm PON’s process for handling MTC PSA failures and report at next meeting.
23/08/00 - Carried forward
13/09/00 BE confirmed processes exist within relevant documentation regarding
options available in the event of MTC PSA failures Action: 27/07/01 BE Closed
Check on Figures for WK49:
SB to check the number of outlets (324) cut into the IU 20004 1shown on the Drop Out
Analysis Report.
23/08/00 - Carried forward.
13/09/00 - Carried forward Action: 27/07/03 SB
HFSO Resource - It was requested that HFSO resource availability be made available on an
ongoing basis for inclusion in the Drop Out Analysis Report
New Action 13/09/01 MO
2. Trends:
23/08/00 - Number of installed outlets fell below the 306 planned level during w/c 14/08.
[302 outlets installed]. 13 outlets aborted on install day due to ISDN problems.
BE raised PON's concerns about the level of ISDN faults and asked what actions Pathway
were taking to improve the situation. Pathway have escalated the situation within Energis at
director level and RZ will be responding to Douglas Craik on this subject.
27/07/00 - 7 outlets were lost due to Install Teams timing out during w/c 17/7/00.
This was partially attributable to several Boot Server problems at the Data Centre.
7 Postmaster resignations, and 4 MTC PSA failures occurred during the same week.
22/06/00 - No change in the trends.
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
08/06/00 - No change in the trends. PON are concerned about the number of ISDN faults
leading to Install day aborts.
25/05/00 - Slight increase in the number of drop-outs due to ISDN faults and concern from
PON raised about outlets aborted on the day due to Install teams being delayed at earlier
installs; PON's view is that there should be some contingency for these situations. The actual
number of instances on Install teams timing out is slightly higher than shown in the Drop-
Out report.
11/05/00 - No significant change in the trends. Key trends from the report continue to show
drop-outs due to ISDN related problems and issues with the Postmaster/outlet, e.g.
resignations, relocations and closures.
2/04/00 - No change in the trends from previous report.
31/03/00 - The number of drop-outs over the 16 week period is still showing a slight
downward trend. Main reason for drop-outs prior to install week continues to be ISDN, and
resignations, relocations and closures.
MO stated that PON will be running a series of workshops for the HFSO's during September
(4 week period), which will have an impact on installs. The contractual level will be
maintained.
17/03/00 - No change in the trends from previous report.
01/03/00 - Key trends from the report continue to show drop-outs due to ISDN related
problems and issues with the Postmaster/outlet, ¢.g. resignations, relocations and closures.
06/07/00 - No change in the trends from previous report
3. Recommendations:
13/09/00 - No new recommendations
23/08/00 - No new recommendations
27/07/00 - No new recommendations.
06/07/00 - No new recommendations.
22/06/00 - No new recommendations.
4. Scheduling Issues:
Relocated Offices coming back into the Programme:
Relocated offices will come back into the Install Programme as Horizon Compliant. They
may come back with the same FAD code. Clarification of the process is required.
MO agreed to check with the HIMs as to what will be the next event when these offices are
released.
11/5 - MO reported that the "next event" will be the next event that has not yet commenced.
Action: 12/04/04. MO CLOSED
11/5 - The Compliant Office process needs to be updated to show appropriate events
(relative to the Install Programme) that take place when the office is released.
22/06 - BE stated that PON shall ensure that the process is amended. PON shall inform
Pathway on the activities that have been completed at an office when it is handed over. It
was agreed to close the action.
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
Action 11/05/03 BE CLOSED
Re-scheduling Priority Offices:
We may need to go outside the geography to install priority offices, this side of the second
sweep. ( e.g. Leigh-on Sea, Kings Lynn) MO will discuss the concept with the HIMs and
an escalation process. Any existing offices in this category need to be identified.
11/5 - MO reported that the HIMs would like to do this.
Action: 12/04/05 MO CLOSED
Pathway need to consider whether this can be done.
11/5 - It was agreed that Pathway could incorporate this into the re-scheduling process. The
priority offices would normally be ECCO. A waiver would be required from PON on
travelling to courses and course occupancy. The volume would have to be very low and
controlled through PON Central (specifically BE/MO). The re-scheduling document needs to
be amended to reflect these changes.
Action 12/04/06 _RZ/TS CLOSED
Rescheduling document may need amending. SB to check.
22/06 - The document will be re-issued next week with amendments.
Action: 11/05/04 SB CLOSED
Suspend/Release of Outlets:
PON raised the question on whether release information was passed across to PON.
SB to check and to liaise with Jonathan Bissett on transfer of information on suspends and
release of outlets.
25/5 - SB reported that data was not automatically passed to PON. SB needs to re-align the
Activity Tracking Database and the RODB then pass the lists at periodic intervals to PON
(i.e. every 2 weeks).
Target for completion for next meeting.
08/06/00 - Should be complete next week
22/06/00 - Aiming to complete before next meeting.
Action: 05/07/06 SB CLOSED
Proposal for Phase Y (Installs):
SB briefly discussed Pathway's proposal for the second sweep, known as Phase Y. This
involves entering outlets into the Install Programme where there may be Infrastructure work
still outstanding, on the basis that this work will be complete before the Install date.
SB to produce an outline proposal prior to the next meeting, to allow time for PON to
consider the proposal.
08/06/00 - To be completed end of next week (16/6/00)
22/06/00 - Proposal has been sent to MO and has been approved.
Action 25/05/02_SB CLOSED
ECCO ALPS:
SB agreed to produce a Plan for ECCO ALPS offices by 16/6/00.
22/06/00 - Document produced and passed to MO. PON have some concerns over the
number of ECCO offices scheduled after Christmas 2000. PON requirement is for more of
these offices (scheduled after Christmas) to be brought forward to be installed before end
January 2001. Action 08/06/03 SB CLOSED
Clarification is required on the number of ECCO ALPS offices versus Manual ALPS.
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ICL Pathway Ref: IM/MIN/013
Installation Programme Issue: 13
Review Date: 13/09/00
6/7 - Closed Action 22/06/04 SB CLOSED
BE agreed to provide a list of the ECCO ALPS oultets.
Action 22/06/05 BE CLOSED
Above actions provided the following numbers
PON PWAY
ECCO 213 216
TS to resolve the discrepancy between the ALPS ECCO outlets and agree which party
requires adjustment
27/07/00 - Spreadsheet provided, there is still a difference between PON and Pathway
figures. BE/TS to discuss.
23/08/00 - Carried forward
13/09/00 - Changes to the RoDB held data where discrepancies were apparent have been
instigated and completed.
Action 06/07/04 TS CLOSED
ECCO Risk Register:
SB provided an initial ECCO Risk Register that was discussed. Risk levels of 1,2 and 3
were agreed that will be incorporated into subsequent versions of the risk register.
27/07/00 - SB provided a listing which was extracted from the Activity Tracking Database
showing the 48 issues, with some outlets still suspended.
Action 06/07/04 SB CLOSED
RZ to pursue these issues with the IP teams.
23/08/00 - Updated Risk Register produced. Action 27/07/03 RZ CLOSED
It was agreed that subsequent meetings will review the ECCO Risk Register as an agenda
item.
13/09/00 An updated risk register was reviewed at this meeting. BE and SB to consolidate
PON and Pathway ECCO data and provide a consolidated risk register for review at the next
meeting .
New Action 13/09/02 SB/BE
Phase Y - Granularity Level:
During Phase Y (second sweep) we will be scheduling 310 outlets for install. The following
figures have been given to Exel, but are subject to agreement with PON.
Week New Daily Previous
Total Maximum Maximum
IP I 45 10 11
TP2 83 18 19
IP3 88 19 20
IP4 94 20 22
Readiness Review:
SB queried what we are to do with outlets that fall into the following categories:
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
Closures, resignations, relocations.
23/08/00 - Work is ongoing. Closure and resignations will be removed from the programme
at WK -18 check. Action: 27/07/04 BE CLOSED
BE to provide SB with a list of removed offices and to brief the IP regions.
New Action: 23/08/01 BE
13/09/00 Carried Forward
Action 23/08/01 BE
Phase Y:
BE stated that there are 50 offices that have been released but have not been picked up for
Phase Y, mostly in IP2. BE to pass the list to SB.
New Action: 23/08/02 BE
13/09/00 List to be provided by 15/9 Carried Forward
Action 23/08/00_BE
5. CSR+
23/08 - The CSR+ pilot install offices have been re-scheduled to be installed between the 4"
and 12" Sept. The original 20 outlets have now reduced to 19.
27/07 - Martin Taylor is keeping a definitive list of CSR+ outlets to track any changes.
22/06 - Nothing to report.
08/06 - Nothing to report.
25/5 - Clarification provided via email. The 25 CSR+ installs are scheduled for the 21/22
Aug. Upgrades of sites from CSR to CSR+ start from 14/Aug.
18 of the 25 nominated offices have been changed by PON, there is no impact on Pathway.
Action: 11/05/08 RZ CLOSED
6. Review of Tail
23/08 - Comments from IPP V16 have been incorporated into V17 which has now been
issued.
22/06 - The IPP V16 has now been issued formally.
25/5- A draft IPP V16 has been issued to PON and will be discussed in a follow-up
meeting.
11/5 - Pathway are due to pass details to PON of how the Installation Tail will be managed
during w/c 22/5/00.
12/4 - SB reported that there will be a "second sweep" around the country to complete
outstanding installs that were missed during the first sweep. ECCO offices that are not
picked up in the first sweep will be done as part of the second sweep.
The second sweep will start in October 2000.
MO to raise a CR to enable 'closed' outlets on the RoDB to be reinstated
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ICL Pathway Ref: —IM/MIN/013
Installation Programme Issue: 13
Review Date: 13/09/00
27/07/00 - Complete. Action 06/07/05 MO CLOSED
Mobiles:
BE to provide a mobiles configuration list due for install during w/c 15" January.
New Action: 23/08/03
13/09/00 Closed Action 23/08/03 Closed
Phase Z:
23/08 - SB reported that scheduling for Phase Z will commence in 3 to 4 weeks.
7. Installation Activities
ISDN
22/06 - Daily reviews between Pathway and Energis have now started to review recent ISDN
faults.
08/06 - Meetings have been held between Pathway and Energis at Director level.
Energis have given assurances that they are dealing with the problem of high numbers of
ISDN faults. There is a need to determine the root cause analysis of ISDN fails on install
day. Daily reviews with Energis/BT are to be started.
25/5 - There has been an increase in the number of "on the day" ISDN faults leading to
aborted outlets. Pathway have had meetings with Energis seeking an improvement in the
situation. Energis have re-affirmed their commitment to reduce the number of faults.
The automated ISDN line test process was found not to be working properly which meant
that a manual process had to be used. This may have contributed to the recent increase in the
number of ISDN faults.
TS to advise on resolution, and confirm whether the day -10 check is automated or manual.
08/06 - The process is robotic with manual input.
Action 25/05/03_TS CLOSED
ALPS offices may require the ISDN point to be extended. A script needs to be compiled for
these offices.
08/06 - Carried forward to next meeting
22/06 - TS has showed a copy of the revised script to PON
Action 25/05/04 TS CLOSED
11/5 - We are still seeing some failures on install day. No new issues raised.
12/04/00 - Two different problems were recently experienced with BT/Energis:
(a) ISDN Lines were not configured into the Closed User Group (CUG),
which was a process failure.
(b) 5 ISDN Wrong Numbers were notified to Pathway too late for recovery action
resulting in lost outlets.
Energis have been tackled about both incidents.
31/03/00 - ISDN circuits now being checked at day -10 and day -2. This has resulted in a
decrease in the number of aborts due to ISDN faults.
TS to provide input to the meeting by end of July to illustrate the results of the initiatives
underway to better understand and avoid ISDN failures.
27/07/00 - Data still being collected. Carried forward to next meeting.
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
23/08/00 - It was agreed to change the action to report on progress being made with Energis
to reduce ISDN issues.
13/09/00 - Update - Meetings are progressing and ongoing with Energis to ensure that ISDN
failures are kept to a minimum
Action 06/07/07 TS
TS to provide data on the number of ISDN failure aborts that have been
released/rescheduled.
27/07/00 - From 107 aborts since January, 54 have been installed and 55 have been released.
Action complete. Action 06/07/07 TS CLOSED
8. Counter Discrepancies
25/05 - MO stated that there have been recent incidents where a Counter Discrepancy has
occurred and the install has gone ahead by Pathway over-installing. PON are concerned that
information on the correct number of counters had been passed to Pathway but had not been
processed in time.
RZ to check with ROHD on what's being done to address these concerns.
08/06 - RZ stated that the ROHD had significantly reduced their backlogs of Calls and fax's
waiting to be processed. Therefore the existing processes should be sufficient to prevent a re-
occurrence of request for changes not being processed in sufficient time.
Action 25/05/05 RZ CLOSED
12/04: Change Counter Numbers confirmations are now coming through. Some of the IP
regions are phoning each office to confirm the number of positions prepared for Horizon,
RZ/SB to check what's coming through into Pathway from the regions, and to run offa
report from the RODB.
11/5 - Check was undertaken and the results show a small decrease in the number of
discrepancies. Action 12/04/07 _RZ/SB CLOSED
BE agreed to ask Jonathan Bissett to send a new list that Pathway could compare with the
RODB.
22/06 - Carried forward. Action 11/05/09 BE CLOSED
31/03: The number of outlets with discrepancies is reducing. The various checks are now
making an impact.
TS agreed to look at a process to define liability for a Counter Discrepancy.
31/03 - TS recommended that initial discussions should occur within PON central, rather
than the IP regions. MO will discuss this with the HIMs.
TS stated that the process should focus on the data within the PON reference data and the
RODB. TS agreed to arrange a separate session to discuss this.
12/04 - To be discussed in a follow on meeting.
11/5 - Process was discussed in a meeting following the last IPR review. Document to be
updated and distributed more widely for end of May.
08/06 - The task has been handed over to Martin Taylor. Document due out imminently.
22/06 - Document has been produced.
Action: 17/03/07 TS CLOSED
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ICL Pathway Ref: IM/MIN/013.
Installation Programme Issue: 13
Review Date: 13/09/00
9. PON Issues
Outlets with Restricted Vehicle Access:
Due to recent problems with vehicle access to outlets, the question was raised on the level of
information within the Completion Packs relating to parking restrictions. TS agreed to
check. It may be necessary to modify the Call script to outlets.
11/5 - The check revealed that parking restrictions were in force and that there was suitable
parking nearby, however this was unsuitable.
BE raised the problem of ‘red-routes’ in London and how were Exel going to manage this
situation. TS agreed to check. It was proposed that the Call scripts are revised.
25/5 - TS has asked Exel to provide a Strategy for operating in London and to look at
modifying the Call scripts. Update at next meeting.
08/06 - Waiting for information from Exel.
22/06 - Some information has been obtained from Exel. Ongoing
Action 12/04/08 TS CLOSED
ECCO BOP Removal:
PON raised the issue of too many BOPs being left behind by the Exel Install teams which
results in HFSO's having to pick them up. TS stated that Exel will leave the BOP if the
HFSO's do not free them up.
The HFSO's need to be told to ensure that they tell Exel that the BOP is available for
removal.
Freeing up the BOP on a Wednesday night is likely to take longer than other days due to
weekly balancing activities. This could threaten the "ECCO on Wednesdays" CCN. (Note:
CCN has not yet been received by PON, RZ to chase)
BE agreed to check with Farnborough for times of polls, and to communicate with the
HFSO's the need to free up the BOPs.
08/06 - Ad hoc polls must be requested and confirmed by 18:1Shrs.
Action: 25/05/07 BE CLOSED
TS agreed to obtain data from Exel on BOP's being left behind and the reasons.
08/06 0 Action ongoing.
22/06 - The reporting is ongoing, it was agreed to close the action.
Action: 25/05/08 TS CLOSED
TS to provide early visibility of process for BOP removal on Wednesday's.
22/06 - Details of process sent out. MO stated that he is happy with th process which is to
commence from next Wednesday.
Action 08/06/06 TS CLOSED
ALPS Outlets: ISDN Extensions:
A list has been compiled of next week’s outlets which may require a temporary solution, as
the date for installing extensions may be way out.
PON need to understand the BT date for installation. OSD engineers will rectify the
temporary solution.
TS agreed to provide the additional information to BE.
23/08/00 - Action completed. Action 27/07/05 _TS CLOSED
Satellite Sites:
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Installation Programme Issue: 13
Review Date: 13/09/00
11.
23/08 - BE asked what will happen to 'wont do' sites. TS replied that we don't currently
have another approved solution other than ISDN.
TS stated that Pathway will be holding a review with Hughes, prior to which a spreadsheet
will be compiled to show progress.
13/09/00 - MO requested clarification regarding the availability and applicability of Frame
Relay as a WAN solution. TS stated that the issues regarding Frame Relay are being
considered by Pathway senior management. TS will update on progress at the next meeting
New Action 13/09/03 TS
10 Pathway Issues
ECCO Outlet Closing at 2000hrs:
SB stated that we recently had an occurrence where a 3 counter ECCO outlet, within a
Waitrose store was not prepared to let the install team start the first position until 18:00hrs.
BE agreed to check the process for such situations.
23/08/00 - The process is that the outlet should close at 17:30, but PON have have not been
able to get this agreement with Waitrose outlets. This may affect a further 3 outlets.
Action 27/07/06 BE CLOSED
BE to confirm the details of the 3 outlets.
13/09/00 - Carried Forward
Action: 23/08/05 BE
AOB
Re-scheduled Outlets Aborted on Install Day:
PON wish to see some figures on the number of outlets that have been successfully re-
scheduled within 10 days of being aborted, thereby not requiring re-training.
SB to provide figures.
08/06 - Carried forward.
22/06 - Carried forward
06/07 - Carried Forward.
27/07 - Carried Forward
23/08 - Figures provided. Update at next meeting.
Action: 11/05/11 SB CLOSED
Changes to IU Cuts:
MO requested that where outlets are being rescheduled into to an IU in bulk i.e. greater than
5 that the HIMs are made aware of this.
27/07/00 - Action closed. Action 06/07/08 SB Closed
IPMs to monitor the rescheduling into [Us as above and discuss with the HIM Teams
27/07/00 - Action Closed Action 06/07/09 RZ Closed
Counter Discrepancy Document:
TS to ensure latest comments are incorporated and to ensure the document is FAGAN
reviewed.
27/0700 - Comments have been incorporated, document has not yet been reviewed.
23/08/00 - Carried Forward.
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Installation Programme Issue: 13
Review Date: 13/09/00
12.
13/09/00 - Clarification of comments required from MO. MO to contact MT to clarify
Action 06/07/11 MO
IPP V16
MO to determine PON status on approval and issues
27/07/00 - Plan has not yet been approved.
13/09/00 - V17 to be reviewed and approved
Action 06/07/12 MO
Priority Outlets:
MO to provide email confirmation to SB that UAE packs are acceptable rather than
attendance at event for selected outlets.
27/07/00 - Completed. Action 06/07/12 MO CLOSED
Training vs Install Dates
MO stated that there could be a greater loss of installations due to agreed training
dates clashing with holidays.
Future Meetings:
It was proposed and agreed to anticipate a teleconference meeting at the next
review. To enable this the minutes should be distributed by no later than Friday 21*
July
27/07/00 - Completed. Action 06/07/13 RZ CLOSED
Format of next meeting to be finally agreed on Monday 24" July
27/07/00 - Completed. Action 06/07/14 MO/RZ CLOSED
HFSO Workshops:
TS raised the question of whether the HFSO Workshops scheduled for September were
going ahead and do we need to consider the impact.
BE agreed to check on the situation.
23/08/00 - Workshop shave been moved to Christmas shutdown period
Action: 27/07/07 BE CLOSED
House of Commons:
23/08 - BE stated that the House of Commons has 3 physical locations but will be run as 2
FADs. PON will require visibility of the planned activities to manage issues.
Date of Next Meeting
Next meeting is arranged for Wednesday 4" October at 11:00 in Greville Strect..
COMMERCIAL IN CONFIDENCE Page 13 of 14
FUJ00058272
FUJ00058272