FUJ00078162
FUJ00078162
ICL High Level Counter Infrastructure Rollout vi Ref: USTR/0025
ersion: .
Pathway Strategy Date 16/06/98
Document Title: High Level Counter Infrastructure Rollout Strategy
Document Type: Strategy
Abstract: This document details the strategy which ICL Pathway
will adopt for implementing the national rollout of the
Horizon counter infrastructure.
Status: Issued
Distribution:
Barrie Davies ICL Pathway — Barry Hancill ICL Pathway
Terry Austin ICL Pathway Paul Underwood ICL Pathway
Liam Foley ICL Pathway Billy Herd ICL Pathway
Tony ICL Pathway Library ICL Pathway
Oppenheim
Mark Fisk ICL Pathway Bruce McNiven POCL
Steve Burgess ICL Pathway Graham Katon POCL
Lorraine Holt ICL Pathway Douglas Craik POCL
Eamonn Long ICL Pathway Andy Jones POCL
lan Openshaw ICL Pathway Steve Grayston POCL
Dave Howells ICL Pathway Val Curran CAPS
Martin Johnston ICL Pathway Peter Jenkinson CAPS
Sue Parker ICL Pathway
Author: Bob McDermott
Comments to:
Comments by: Not Applicable
© 1998 ICL Pathway Ltd
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strategy Version: 2.0
Date: 16/06/98
0 Document control
0.1 Document history
Version Date
0.1 1/12/97
0.2 5/2/98
0.3 25/2/98
1.0 16/06/98
2.0 16/6/98
Reason
First issue for comment
2" draft for review
3 Draft incorporating pre-review comments
Baseline version following document review
New version to incorporate BA District changes as a result of
Change Request P0080a.
0.2 Approval authorities
Name
Bruce McNiven
Barrie Davies
Position Signature
General Manager
Horizon Implementation
Implementation Manager
0.3 Associated documents
Reference Vers Date Title
1 IM/PL/010 0.3
2 IM/PL/011 0.5
3 IMP/DOC/004 1.4
0.4 Abbreviations
Page 1
27/12/97 Implementation Programme Plan
(Infrastructure Preparation Dates)
04/03/98 Implementation Programme Plan
(User Awareness and Installation
Dates)
02/12/97 Proposal to separate the
Implementation Programme into two
distinct sub-programmes:
Infrastructure and Implementation
Date
Source
J.Coman
J.Coman
B.Davies
COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
PDA
POCL
BA
BA District
IBAD
0.5 Changes
0.1
0.2
0.3
1.0
2.0
Page 2
Programme Delivery Authority
Post Office Counters Limited
Benefits Agency
The grouping of post offices into districts as defined by Benefits
Agency
Implementable BA district. The grouping of post offices within a BA
district which are available for scheduling into the Horizon programme.
Implementation Unit. A logical unit of post offices which will be
scheduled in a given week.
Implementation Programme
Management Infrastructure Briefing
Ready for Installation
Delegated Responsible Individual
in this version
First draft for comment
Incorporating comments from ICL Pathway and suppliers, PDA and
POCL.
Incorporating details of each of the rollout phases.
Incorporating comments and amendments to text and tables.
Comments from all parties ( POCL, PDA, BA and ICL Pathway) have
been included.
Incorporates changes from document review. BA Districts are at
current agreed baseline.
Changes to BA Districts as a result of Change Request P0080a and re-
ordering of BA Districts by IP in numerical sequence.
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
0.6 Table of content
Page 3
3.1 Rollout Phase:
3.1.1 Phase 1 - Initial Go Live (Release 1a) installations
3.1.2 Phase 2 - Release 1b installations... cece 6
3.1.3 Phase 3 - IGL upgrades to Release 16..........0...cceeeeneeeeeeeeee 6
3.1.4 Phase 4 - Release 1b upgrades to Release 1c...
3.1.5 Phase 5 - Release 1c upgrades to New Release 2
3.1.6 Phase 6 - New Release 2 new installations..........0.0.... ee 7
3.1.7 Phase 7 - National Rollout - initial start up ( 3 weeks )............... 8
3.1.8 Phase 8a - National Rollout Infratructure Programme................. 8
3.1.9 Phase 8b - National Rollout - full rate.
3.2 Implementation Programmes
3.3 Implementation Cycle... cececececeseseseseceeeseeeeeeeeesseeceeseeeereaceseceeeees 9
3.4 Criteria for Implementation. .................cceceececeeeeseeceeeeeeeseeseeeeseeeeneeseeeees 10
3.4.1 Rollout Criteria 1
3.4.2 Rollout Criteria 2
3.4.3 Rollout Criteria 3
3.4.4 Rollout Criteria 4.00. eee cece ee eeeeeeeeeeeeneneneneeseneeeeeees 12
3.4.5 Rollout Criteria 5.0.0... ec eee eens ee eeeeeeeeeeeeneneneeseseneeeeee 12
3.4.6 Rollout Criteria 6
3.4.7 Rollout Criteria 7
3.4.8 Rollout Criteria 8
3.4.9 Rollout Criteria Qo... cece eee ee ese eseeeeeeeeeeeeeeeeeeeeeeeneeceeeeeeenees 13
3.4.10 Rollout Criteria 10.2.0... cece cece ee eeeeeeeeeeeeeeeteeeeesseseseneeeetes 13
3.5 Major Conurbations.
3.6 Major Conurbations by BA District. .
3.7 National Rollout Startup Rates..........0...cccceceeeeeeeeeeeeseeeeeeeseneeeeeeeeees 15
3.8 Implementation Programme to BA District Mapping...................00. 16
3.9 BA Districts with ALPS equipment.................:::cecceceececeeceeeeseeeeteeseeees 19
COMMERCIAL IN CONFIDENCE
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strategy Version: 2.0
Date: 16/06/98
4 Communications... cece eee eceec ec eeeeeeeceeeeeeeeeeeeeeseeneeeeeeetesetenseeeeneatens 20
Tables
Table 1 - Implementation Programmes to PO Regions and BA Area Directorates.... 9
Table 2 - Definition of Christmas Periods.
Table 3 - Major Conurbations by Implementation Programme.
Table 4 - Major Conurbations by BA District
Table 5 - BA District by Implementation Programmes. ...............:.::0::eeeeeeeeeeeeeeeee 16
Table 6 - BA Districts with ALPS Equipment. .......0..0...0cccceeceeeeeceseeeeeeeeeneeseeeeeseneenee 19
Page 4
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
1 Introduction
This document has been produced as one in the series of strategy documents
reflecting the processes involved in the implementation of the Horizon
counter systems. This document defines ICL Pathway’s strategy for the
phasing of the rollout of the Horizon counter infrastructure, whilst giving
consideration to requirements defined by the Programme Delivery Authority,
which relate to the order in which the Post Offices are implemented.
2 Scope
The scope of this document is as follows:
e To define the various phases of the programme leading to the start of
national rollout
e To provide a high level overview of the implementation programmes
covering the UK for the national rollout
e To define the implementation programmes and their association with large
conurbations and BA districts, in addition to defining the criteria by which the
programme will be undertaken. Sequencing of the rollout by BA District within
each implementation programme is defined in Ref[1] and Ref[2].
3 Rollout Strategy
The Rollout of counter equipment into post offices has been defined into a
number of distinct phases which cover the live trial of the early releases of
Horizon. Upon successful completion of the trial phases, the national rollout
of counter equipment will commence through four defined Implementation
Programmes. The preparation of the post office infrastructure to allow the
installation of counter equipment will start prior to and be conducted
separately from the rollout of counter equipment. However the infrastructure
programme will be undertaken in an order to ensure timely availability of
prepared post offices to satisfy the installation and awareness programme.
For each programme the sequence of rollout activities within each post office
has been split into two separate programmes, the Infrastructure programme
and the User Awareness and Installation programme. The Infrastructure
programme covers the activities for each outlet from the issue of the regional
general manager letter through to completion of the site preparation activities
such that the outlet is ready for installation. The User Awareness and
Installation programme covers the Awareness/Training events for the outlet
staff, the installation of the counter equipment, the migration, acceptance and
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
3.1
the transition to steady state.
Rollout Phases
The defined phases of the rollout are as follows:
Phase 1 - Initial Go Live (Release 1a) installations
During September/October 1996, ten post office outlets in South Wales and
South West region had equipment installed to automate the payment of child
benefit by utilisation of the benefit payment card. The counter systems
installed utilised some hardware components which were specific to this
exercise and therefore not used in later phases of the rollout programme.
Only one counter position per post office outlet was installed.
Post offices in this phase were in the following BA Districts :
District BA District
Number I District Name
Ref
4.01 101307 _I Bristol Brunel
Phase 2 - Release 1b installations
The outlets identified to receive the Release 1b system are located in South
Wales and South West Region and North East Region. The Release 1b
system introduced the automation of the order book control system (OBCS).
These outlets had counter equipment installed between May 1997 and
September 1997. The number of outlets originally installed was 201. These
post offices, supplemented by those outlets undertaken in Phase 1 would
form approximately two thirds of the post offices required for the live trial.
Post offices in this phase were in the following BA Districts :
North East South West
District BA District District BA District
Number I District Name Numbe I District Name
Ref id Ref
11.01 I 100401 I Newcastle 4.01 101307 I Bristol Brunel
11.04 I 100901 I Northumbria 4.06 I 100507 I Gloucestershire
11.05 I 109001 I South
Tyneside
Phase 3 - IGL upgrades to Release 1c
Release 1c introduced support for benefit encashment and order book
control. The systems identified as part of Phase 1 were upgraded to target
hardware configurations and with the introduction of release 1c were able to
operate the order book control functionality in addition to the existing
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
capability of child benefit encashment through payment card.
Post offices in this phase were in the following BA Districts :
District BA District
Number I District Name
Ref
4.01 101307 _I Bristol Brunel
3.1.4 Phase 4 - Release 1b upgrades to Release 1c
Phase 4 introduced release 1c to those post offices installed as part of Phase
2 and enabled these post offices to process child benefit encashment through
payment card, in addition to continuation of the order book control
functionality. The completion of this exercise introduced parity of software
release and hardware component configuration across all currently
automated post office outlets.
District BA District District BA District
Number I Distric Name Number I District Name
t Ref
Ref
11.01 I 10040 I Newcastle 4.01 101307 I Bristol Brunel
1
11.04 I 10090 I Northumbria 4.06 100507 I Gloucestershire
1
11.05 I 10900 I South
1 Tyneside
3.1.5 Phase 5 - Release 1c upgrades to New Release 2
This will be the introduction of Release 2 software to the post offices with
currently installed equipment. All installed counter systems will be upgraded
to new release 2 over a period of 2 to 4 weeks.
Phase 6 - New Release 2 new installations
This phase will introduce approximately 110 new post office outlets, in
addition to those installed in earlier phases. The outlets identified under
Phases 1 and 2 were largely smaller sub post offices. These additional
outlets will be larger sub post offices and branch offices, some of which will
have other automated equipment installed. These installations will take place
in the first two weeks of live trial.
Installation of new offices will be in the following BA Districts.
District BA District District BA District
Number I Distric Name Number I District Name
t Ref
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Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strategy Version: 2.0
Date: 16/06/98
Ref
11.01 10040 I Newcastle 4.01 101307 I Bristol Brunel
1
11.04 I 10090 I Northumbria 4.06 100507 I Gloucestershire
3.1.7
11.05 I 10900 I South
1 Tyneside
Phase 7 - National Rollout - initial start up ( 3 weeks )
The start of National Rollout will be undertaken at lower than the target beat
rate of 300 post offices per week, for a period of 3 weeks. Details of ramp up
tates and the associated BA Districts are detailed in Ref[1] and Ref[2].
Phase 8a - National Rollout Infratructure Programme
This phase is the environmental preparation of the post offices in readiness
for the installation of Horizon counter equipment. The infrastructure
programme is separate to the installation programme and completing post
offices within this programme ensures the post offices are RFI prior to
scheduling into Phase 8b. The infrastructure programme will begin well in
advance of the installation and awareness programme and look to create an
operating surplus of approximately 3000 offices. The activities which
constitute the infrastructure programme are defined in Ref[3]. Dates relating
to the infrastructure programme are defined in Ref[1].
Phase 8b - National Rollout - full rate
The continuing rollout of counter equipment at the target rate of 300 post
offices per week. This phase will utilise those post offices available to the
automation programme which are RFI and are available to be scheduled into
the awareness and installation programme at the appropriate point in
accordance with Ref[2]. Post offices which are not RFI will be scheduled at a
later time in accordance with re-availability of the post office and the
availability of the necessary POCL and ICL Pathway resources. Processes
for the management of “sundry” post offices which cannot be rescheduled into
this phase, will be detailed in lower level documents. The activities which
constitute the installation programme are defined in Ref[3]. Dates relating to
the installation and awareness programme are defined in Ref[2].
3.2 Implementation Programmes
ICL Pathway will manage the national rollout within four Implementation
Programmes. These Implementation Programmes map onto the post office
regions as detailed in Table 1 below.
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
3.3
Table 1 - Implementation Programmes to PO Regions and BA Area
Directorates
IP BA Area POCL Region
Directorate
1 I AD12 I West of Scotland Scotland & Northern Ireland region
AD13 I East of Scotland
and Northern
Ireland SSA
2 IADS5_ I East Midlands North Wales & North West region plus
AD7_ I Wales the remainder of the North East region
AD8 I North West Coast I and post offices in Tyne and Wear
AD9 I Greater which were not completed under Phase
AD10 I Manchester 2.
AD11 I Yorkshire
Tyne Tees
3 I AD4 I West Country South Wales and South West and
ADS _ I East Midlands Midlands regions and post offices in
AD6_ I West Midlands South Wales and South West which
AD7__I Wales were not completed under Phase 2.
4 IAD1_ I London & East North Thames, East Anglia and the
Anglia South East region
AD2_ I Chilterns
AD3_ I London & South
East
Implementation Cycle
Following the implementation of approximately 200 post offices running
release 1b and the subsequent surveys and in some cases re-surveys in an
additional 450 post offices, it was apparent that a significant number of
outlets in the post office real estate required extensive site infrastructure
works to enable the installation of Horizon equipment. In order to undertake
this work and thus de-risk attaining and sustaining the prescribed national
rollout beat rate of 300 post offices per week, the implementation cycle has
been significantly revised. To manage the more volatile activities such as
survey, re-survey, preparation and modification and thus reduce the risk to
the 300 post offices per week installation beat rate, the original
implementation process has been segregated into two discrete and
independent programmes, namely
Infrastructure Programme consisting of
RGM Letter
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strategy Version: 2.0
Date: 16/06/98
MIB Invite
MIB Event
Site Call
Site Survey
Re-survey call (where applicable)
Site Re-survey (where applicable)
Modification/Preparation Reminder Call
Site Modifications (where applicable)
Site Preparation & Infrastructure Acceptance
Ready For Installation
User Awareness and Installation Programme consisting of
User Awareness Invitation
User Awareness Event
Training Invitation Issue
Training Instructions Issued
ISDN Installation
Training Event
Installation, Migration, Acceptance and transition to Steady State
These two distinct programmes are separated by a minimum planning period
of 4 weeks to allow :
a) Scheduling of the post offices within an IBAD’s into implementation units
(IU’s) at the prescribed rate of 300 post offices per week.
a) Access arrangements to be made with outlet managers or their delegated
responsible individuals (DRI).
Where post offices are encountered which cannot be completed due to
external business related influences, these will be managed independently of
the main programme and thus potentially may contravene the defined
implementation cycle. The process for managing post offices such as these
will be detailed in a lower level document relating to the rescheduling
process.
A detailed definition of the implementation cycle is available in Ref[3]
3.4 Criteria for Implementation
Where it is stated in relation to specific criteria detailed below, that
reasonable endeavours will be made to ensure they are satisfied, these
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
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FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
criteria are not contractual and therefore do not have any penalties
associated where conformance cannot be achieved.
3.4.1 Rollout Criteria 1
In accordance with requirement 929, which relates to foreign encashment, all
nominated major post offices will be installed within the first 12 months of the
rollout. commencing (these post offices number approximately 1500
nationally).
3.4.2 Rollout Criteria 2
Within each Implementation Programme area, both the infrastructure and
installation and user awareness schedules will be phased by BA districts.
Schedules will then be further sub divided into implementation units (IU’s). An
implementation unit represents a logical grouping of post offices into a single
week of the rollout programme. IU’s will be scheduled into the infrastructure
programme for completion of the defined activities. The IU’s will then be
redefined and rescheduled into the user awareness and _ installation
programme. However, this scheduling process will ensure that requirement
972 is adhered to, namely :
e Installation will take place in major conurbations first (See Section 3.6)
e The M25 and Northern Ireland will be subject to separate rollout plans.
(See Criteria 5 and 6)
e The M25 rollout will take place during the second half of the overall
timetable. (See Criterion 6)
Reasonable endeavours will be taken to ensure sequencing of the
implementation activities is undertaken in the following order :
1. Completion of BA Districts that are part of the live trial requirement.
1. BA Districts will be undertaken consecutively normally bordering on
an already installed district.
The major conurbations will be completed first within specific implementation
programmes, however later completion of major conurbations in one or more
implementation programmes will not constrain the continuance of other
implementation programmes.
3.4.3 Rollout Criteria 3
Once the installations have commenced in a BA District then reasonable
endeavours will be made to complete the district using the following criteria:
1. > 90% of post offices in a BA District will be installed in 6 weeks in
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
3.4.4
3.4.5
3.4.6
3.4.7
90% of the districts.
1. In all BA Districts >50% of outlets in the district will be installed
within 6 weeks of the first scheduled installation date.
excepting those BA Districts in which post offices have been installed to
satisfy criterion 1 and thus requirement 929.
Where offices are not available to be scheduled at the start of the
implementation cycle (e.g. due to planned relocation, major refurbishment
etc.), then these post offices will be scheduled at a time, later in the
programme, which allows effective utilisation of ICL Pathway’s and POCL’s
field based resources and does not conflict with the continuing rollout
programme. When post offices within a BA district which are not available for
scheduling have been identified, the remaining post offices are grouped into
an IBAD.
Rollout Criteria 4
All post offices which can be scheduled into IBADs, will be implemented in
one continuous programme with the exception of the major post offices, which
will be installed within the first 12 months of phase 8 commencing.
Rollout Criteria 5
Post Offices in Northern Ireland will be implemented as a separate
programme. The implementation of Northern Ireland will take place at the
earliest point within the scheduling of activities in Implementation Programme
1, while giving due consideration to the influencing activities within that IP,
namely
1. Utilisation of ICL Pathway’s and POCL’s field resources in
Implementation Programme 1 to avoid adverse weather conditions
in remote areas of Scotland
1. Scheduling of activities within the Province to avoid the constraining
effects of the Marching Season.
Rollout Criteria 6
The installation of the BA Districts that have post offices that operate the
ALPS system will commence in the second half of phase 8. Those BA districts
which constitute the “ALPS offices” are detailed in section 3.9 of this
document.
Rollout Criteria 7
Post offices in Implementation Programme 1 may finish earlier than the other
3 implementation programmes.
Page 12
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g contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
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FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
3.4.8
3.4.9
Rollout Criteria 8
Rollout activity will not be undertaken during the Christmas period. The
Christmas period will be no greater than 3 weeks duration and there will be a
maximum period of 3 weeks immediately prior to the Christmas period where
rollout activity will be undertaken at half rate. The Christmas period will be
deemed to have ended by the first working day of January of the New Year.
Rollout activities may be undertaken in post offices during this period by prior
agreement between ICL Pathway, the outlet manager, and the POCL Horizon
Implementation Manager. Notification of such agreements will be given to
CAPS.
Table 2 - Definition of Christmas Periods
Activity 1998 1999
50% wic wic
23/11/98 22/11/99
50% wic wic
30/11/98 29/11/99
50% wic wic
7/12/98 6/12/99
0 wic wic
14/12/98 13/12/99
0 wic wic
21/12/98 20/12/99
0 wic wic
28/12/98 27/12/99
Rollout Criteria 9
Following completion of the live trial from completion of the first installation of
national rollout, the installation and awareness phase of the rollout will be
achieved in 66 “rollout” weeks. A rollout week is a week in which installation
of counter equipment can be undertaken. This period therefore excludes the
period of non activity during one Christmas period.
3.4.10 Rollout Criteria 10
In accordance with Requirement 834, consideration will be given to the
implementation of parent and satellite post offices. Information maintained
within the rollout database details parent child relationships and therefore
policing will be achieve through that mechanism.
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
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ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
3.5 Major Conurbations
The major conurbations by Implementation Programme, referred to in section
3.4 are as follows:
Table 3 - Major Conurbations by Implementation Programme
IMPLEMENTATION MAJOR CONURBATION
PROGRAMME
1 Glasgow and Edinburgh
2 Tyne & Wear, Leeds/Bradford,
Greater Manchester and Merseyside
3 West Midlands and South Wales
(urban)
3.6 Major Conurbations by BA District
The table below defines the BA Districts which form the major conurbations
and in total, these amount to approximately 2600 post offices.
Table 4 - Major Conurbations by BA District
IP I Conurbation District District BA BA
Name Office Distric I Dist.
t No
Ref I (PDA)
4 Glasgow & Clyde Coast & Greenock 101511 12.01
Edinburgh Renfrew
Glasgow East Shettleston 101111 I 12.03
Glasgow North Springburn 101211 I 12.02
Glasgow South Polockshaw I 100311 I 12.04
Road
Argyll & West Anniesland 100711 I 12.05
East Edinburgh & City 100111 I 13.03
Borders
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL Pathway High Level Counter Infrastructure Rollout
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Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
Lothian West Lothian 103211 I 13.07
West
Fife Kirkcaldy 102311 I 13.04
Clyde Valley Motherwell 102411 I 13.01
2 Tyne & Wear Newcastle St. James 100401 I 11.01
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ICL Pathway High Level Counter Infrastructure Rollout
FUJ00078162
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Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
IP I Conurbation District District BA BA
Name Office Distric I Dist.
t No
Ref I (PDA)
2 I Leeds & Bradford Bradford 109102 I 10.02
Bradford West
Leeds Leeds East 100102 I 10.07
2 Greater Greater Wythenshaw I 103710 9.05
Manchester Manchester Centre I e
Operations
Directorate
2 Merseyside Sefton Bootle 100810 8.09
Knowsley Kirkby 103190 8.02
Liverpool North Breckfield 103890 8.05
Liverpool Mersey Garston 103310 8.04
Wirral Birkenhead 100910 8.12
3 West Midlands Birmingham Edgbaston 109409 6.01
Chamberlain
Birmingham South I Birmingham I 100109 6.02
East (Coventry
Rd.)
Birmingham Tame I Birmingham I 101109 6.03
Valley (Erdington )
Coventry 100209 6.04
Wolverhampton Temple St 109809 6.08
3 I South Wales Cardiff & Vale Cardiff 101798 I 7.01
Urban Central
South West Wales I Swansea 101298 I 7.05
The complete sequence of BA districts by IP is detailed in Ref [1] for the
Infrastructure programme and Ref [2] for the User Awareness and Installation
programme.
3.7 National Rollout Startup Rates
Prior to achieving and subsequently sustaining the prescribed national rollout
beat rate of 300 post offices per week, there will be an initial period of 3
weeks, over which the weekly rate of post offices increases. This start up
period will apply to both the infrastructure and user awareness and
installation programmes. The rate of post offices which apply to each of the
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COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Strategy
Version: 2.0
Date: 16/06/98
weeks in this initial period are detailed in Ref[1] and Ref[2].
3.8 Implementation Programme to BA District Mapping
Table 5 - BA District by Implementation Programmes
IP1 IP2
BA BAD District Name BA BAD District Name
District No. District I No.
Ref Ref
101511 12.01 Clyde Coast &}I 100503 5.03 Chesterfield & Worksop
Renfrew
101211 12.02 Glasgow North 100603 5.10 Mercia Operations East
(West Division)
101111 12.03 Glasgow East 103508 7.03 Gwynneddigion Maldwyn
100311 12.04 Glasgow South I 100608 7.06 Wrexham & North Wales
Coast
100711 12.05 = Argyll & West 104710 8.01 Blackpool
101611 12.06 Southwest 103190 8.02 Knowsley
Scotland
101291 12.07 — Highlands & I 103410 8.03 Lancaster & South
Islands Cumbria
102411 13.01 Clyde Valley 103310 8.04 Liverpool Mersey
101811 13.02 Coatbridge 103890 8.05 Liverpool North
100111 13.03 East Edinburgh I 102210 8.06 North Cheshire
and Borders
102311 13.04 Fife 100201 8.07 North Cumbria
102611 13.05 Forth Valley 100510 8.08 Preston
103591 13.06 Grampian & I 100810 8.09 Sefton
Shetland
103211 13.07 Lothian West 103010 8.10 South Cheshire
100411 13.08 Tayside 101810 8.11 South West Lancashire
107296 99.A NI West 100910 812 Wirral
107406 = 99.B Belfast Nth &I 100710 9.01 Greater Manchester
East Antrim Lancashire Ops. Dir.
107216 99.C NI North 100410 9.02 Bolton
107436 99.D NI East Down 103710 9.05 Greater Manchester
Central Ops. Dir.
107466 9 99.E NI Belfast West I 101510 9.07 Oldham
& Lisburn
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COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
FUJ00078162
FUJ00078162
Ref: IM/STR/0025
Version: 2.0
Date: 16/06/98
Page 18
IP1 Continued I IP2 Continued
BA BAD District Name I BA District I BAD District Name
District No. Ref No.
Ref
107246 = 99.F NI South 102410 9.08 Sale and East
Cheshire
100610 9.09 Salford
101110 9.10 Stockport
108110 9.11 Tameside
102310 9.13 Wigan and Leigh
103590 9.14 West Pennine
108802 10.01 South East
Yorkshire
109102 10.02 Bradford
100502 10.05 Hull
100802 10.06 Calderdale &
Kirklees
100102 10.07 Leeds
101102 10.08 — North Yorkshire
101002 10.09 — Rother & Dearne
100702 10.10 Sheffield
105202 10.12 Wakefield
100401 11.01 Newcastle
101101 11.02 Durham
100601 11.03 Tees
100901 11.04 Northumbria
109001 11.05 South Tyneside
103001 11.06 Wearside
COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
FUJ00078162
FUJ00078162
Ref: IM/STR/0025
Version: 2.0
Date: 16/06/98
IP3 IP4
BA BAD District Name BA BAD District Name
District No. District No.
Ref Ref
100206 3.12 Solent & New] 100204 1.01 Barking & Havering
Forest
101307 4.01 Bristol Brunel 100404 1.02 Cambridgeshire
102107 4.02 Bristol Severnside I 103505 1.03 City East
109507 4.03 Cornwall 100304 = 1.04 Essex South East
100407 4.04 Devonia 107204 = 1.05 Essex South West
100306 4.05 Dorset 101995 1.06 Hackney & Islington
100507 4.06 Gloucestershire 103925 1.07 Lea Roding
108707 4.07 Somerset 105605 1.08 Leaside
100307 4.08 South Devon 103095 1.09 Newham
100607 4.09 Wiltshire 100804 = 1.10 North Essex
108103 5.01 Derwent & Trent 100104 1.11 Norwich
102809 5.02 Central 100504 1.12 Suffolk
Staffordshire
108203 5.04 Leicestershire 105405 2.01 Barnet
100703 5.05 North 100604 2.02 Bedfordshire
Nottinghamshire
101309 5.06 North 103106 2.03 Thames Valley
Staffordshire
107803 5.07 Nottingham 101106 2.04 Buckinghamshire
Trentside
109409 6.01 Birmingham 101005 2.05 Chilterns South
Chamberlain
100109 6.02 Birmingham 107405 2.07 Harrow & Hillingdon
South East
101109 6.03 Birmingham 102805 2.08 Neasden
Tame Valley
100209 6.04 Coventry 102504 2.09 North & East
Hertfordshire
102309 6.05 Hereford & I 106103 2.10 Northamptonshire
Worcester
109709 6.06 North 100467 2.11 Oxfordshire
Worcetershire
104309 6.07 Sandwell 100904 2.12 West Hertfordshire
109809 6.08 Wolverhampton 101735 3.01 Bankside
109209 6.09 Walsall 102715 3.02 Canterbury & Thanet
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COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
ICL Pathway High Level Counter Infrastructure Rollout
FUJ00078162
FUJ00078162
Ref: IM/STR/0025
Strategy veo ate: 16706008
IP3. Continued IP4 Continued
BA BAD District Name BA BAD District Name
District No. District No.
Ref Ref
101409 6.10 Warwickshire 106215 3.03 Channel
101809 6.11 Shropshire 105115 3.04 East Sussex
101798 = 7.01 Cardiff & Vale 101306 = 3.05 Hampshire North
100208 =7.02 Gwent Borders 100539 3.07 London Central
105908 7.04 South Wales I 103115 3.08 North Kent
Valleys (East)
101298 7.05 South West I 106715 3.09 Surrey
Wales
106315 3.10 Palace
100106 3.11 SE Hants & Wight
103415 3.13 South Circular
102015 3.14 Central Sussex
108195 3.15 South West
Thames
106195 3.17 Thameside
104415 3.18 West Kent
106295 3.19 West Sussex
101603 5.09 Mercia Operations
East (West
Division)
3.9 BA Districts with ALPS equipment
Table 6 - BA Districts with ALPS Equipment
Dist I BA Dist I District Name I Dist BA District Name
No. Ref No Dist
Ref
1.01 I 100204 I Barking & 2.08 I 102805 I Neasden (Belfast
Havering BC)
1.03 I 103505 I City East 2.12 I 100904 I West Hertfordshire
1.05 I 107204 I Essex South 3.01 I 101735 I Bankside
West
1.06 I 101995 I Hackney & 3.07 I 100539 I London Central
Islington
1.07 I 103925 I Lea Roding 3.08 I 103115 I North Kent
1.08 I 105605 I Leaside 3.09 I 106715 I Surrey
1.09 I 103095 I Newham 3.10 I 106315 I Palace
2.01 I 105405 I Barnet 3.13 I 103415 I South Circular
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COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
I.2.03 I 103106 I Thames Valley __ II 3.15 I 108195 I South West Thames_I
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COMMERCIAL IN CONFIDENCE
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations, or creating
new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party
FUJ00078162
FUJ00078162
ICL Pathway High Level Counter Infrastructure Rollout Ref: IM/STR/0025
Version: 2.0
Strategy Date: 16/06/98
Dist I BADist I District Name I Dist BA District Name
No. Ref No Dist
Ref
2.05 I 101005 I Chilterns South 3.17 I 106195 I Thameside
2.07 I 107405 I Harrow & 3.18 I 104415 I West Kent
Hillingdon
4 Communications
The overall sequence of BA Districts by Implementation Programme is
defined in Ref[1] and Ref[2]
Lists of post offices by BA District, due to be scheduled into the infrastructure
programme, will be generated and distributed to POCL regions 6 weeks prior
to activities starting in a single or the first of a series of BA Districts. These
will be in units of 4 weeks and could therefore span one or more BA districts.
Post offices not available to be automated will be highlighted by POCL
regions. The available post offices within a BA District(s) will therefore
constitute an IBAD. Information detailing office availability must be returned
by the POCL Regions, 3 weeks prior to the start of the infrastructure cycle for
those post offices. The post offices are then scheduled into implementation
units (IU’s) and schedule information issued to POCL and ICL suppliers from
the rollout database via the prescribed and agreed routes, 2 weeks prior to
the start of activities.
Outlets being scheduled for the installation will all be assumed to be
available, however contacting the post offices prior to the installation cycle
will determine this. Post offices not available at this point will be notified to
POCL Regions.
Completion of acceptance, following the installation and migration activities,
in all post offices on a given day of rollout activity, will be notified to BA by
midday on the day following installation, in accordance with requirement 945.
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new contractual obligations, between ICL Pathway, the DSS and/or POCL, or any other third party