FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Document Title: I DSS/POCL Implementation Part D - Rollout Acceptance
Specification
Document Type: Acceptance Specification
Abstract: This document describes the Acceptance Specification for
Rollout
Status: Issued
Author: Pamela Barlow
Approval By: ASAP
Distribution: Pathway: Barrie Davies Eamonn Long
John Dicks Bob McDermott
Liam Foley Pathway Library
POCLIDSS: Douglas Craik
PDA: Jeff Austin
PDA Library
Recommended for ICL Pathway Test Manager Authority(ies) Test Manager
Approval:
Signature:
Name: Pamela Barlow Douglas Craik
Date:
Approved: For and behalf of ICL For and behalf of Authority(ies)
Pathway
Signature:
Name: John Dicks
Date:
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 1 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
0. DOCUMENT CONTROL
0.1. DOCUMENT HISTORY
Version Date
Reason
0.1 15/04/97 First draft for internal Pathway review.
0.2 25/04/97 Incorporating revision following internal review.
0.3 20/06/97 Incorporating revision following PDA review.
0.4 20/04/98 Incorporating revisions to the document format and
updates to Release 2.
1.0 30/06/98 Final version for sign off by PDA following QR.
1.1 14/12/98 Supersedes version 1.0. Incorporates revisions following
comments and discussions with POCL. Final version for
sign off by PDA.
2.0 21/12/98 Final version for sign off by PDA.
0.2 ASSOCIATED DOCUMENTS
Reference Version Date Title Source
(1) Acceptance 11/02/97 Acceptance Criteria Pathway
Criteria
(2) Acceptance 0.1 13/09/96 Standard for Raising and Pathway
Standard Progressing Acceptance
Incidents
(3) Acceptance 1.1 29/5/98 Standard for documenting Pathway
Standard Acceptance Specification
(4) Authorities’ 8.0 14/11/97 Acceptance Procedures DSS/POCL
Agreement Schedule (A)AO7
(5) POCL 8.0 13/11/97 Acceptance Procedures POCL
Agreement Schedule (P)A11
(6) DSS 8.0 14/11/97 Acceptance Procedures DSS
Agreement Schedule (D)A11
(7) Authorities’ 8.1 8/3/98 Requirements Schedule I DSS/POCL
Agreement (A)B04
(8) Authorities’ 8.1 8/3/98 Solutions Schedule Pathway
Agreement (A)BO5
(9) DSS 8.1 8/3/98 Requirements Schedule DSS
Agreement (D)A15
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 2 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
(10) DSS 8.1 8/3/98 Solutions Schedule Pathway
Agreement (D)A16
(11) POCL 8.0 13/11/97 Requirements Schedule = POCL
Agreement (P)A15
(12) POCL 8.1 8/3/98 Solutions Schedule Pathway
Agreement (P)A16
(13) CR/FSP/004 4.0 30/9/97 Service Architecture Pathway
Design Document
(14) PA/STR/009 2.0 24/2/98 Release Contents Pathway
Definition for Pathway New
Release 2
(15) PM/PLA/018 3.0 1/2/98 Release 2 High Level Plan Pathway
Level 1
(16) IM/STR/027 0.1 5/12/97 — High Level Implementation Pathway
Strategy
(17) IM/STR/025 1.0 20/3/98 High Level Counter Pathway
Infrastructure Rollout
Strategy
(18) IM/PLA/010 TBA Implementation Programme Pathway
Plan (Installation Dates)
(19) IM/PLA/O11 TBA Infrastructure Programme Pathway
Plan (Ready for Install)
(20) IM/STR/026 0.2 25/3/98 Installation Strategy Pathway
(21) IM/REQ/O05 1.1 10/6/98 Site Survey Requirements Pathway
(22) IM/REQ/018 0.2 9/5/98 In-Office Installation Pathway
Requirements
(23) IM/STR/028 TBA Acceptance Strategy Pathway
(24) IM/STR/014 2.0 3/4/98 Implementation Security & Pathway
Communications Strategy
(25) Authorities Schedule A06 Authorities _DSS/POCL
Agreement Agreement
(26) IM/STR/040 0.2 2/3/98 Scheduling Strategy Pathway
(27) IM/REQ/015 TBA Scheduling Requirements Pathway
(28) IM/STR/O17 1.5 13/11/97 In Office Data Migration Pathway
Strategy
(29) TBA Site Preparation Pathway
Requirements
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 3 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
(30) TBA Training Scheduling & Pathway
Minimum Training
Compliance
(31) PA/PRO/O01 2.0 1/8/96 Change Control Procedure Pathway
(32) TBA Change Control Procedure POCL
(33) TBA Acceptance Requirements Pathway
(34) IM/STR/009 0.2 3/4/98 Data Centre Pathway
Implementation Strategy
(35) TBA IP Meeting Review Process Pathway
(36) TBA Communications Pathway
Requirements
(37) TBA Fast Track Procedures Pathway
(38) Authorities Schedule BO2 Pathway
Agreement
(39) IM/PDN/O01 0.1 10/11/98 Completion Pack Product Pathway
Description
(40) CS/PER/017 16.0 05/08/98 Card Volumetrics Analysis Pathway
(41) IM/PRD/052 1.0 11/09/98 Management of 204 OutletsPathway
(41) IM/STR/021 0.3 26/10/98 Upgrade Strategy Release Pathway
1c -—NR2
(42) IM/FSP/014 2.0 26/08/98 Rollout Database: Interface Pathway
Definition 2.5
(43) IM/PDN/001 0.1 10/11/98 Completion Pack Product Pathway
Description
(44) TBA Verification Strategy Pathway
(45) TBA Counter Training Offices Pathway
Strategy
(46) IM/REQ/038 1.0 Re-Survey and ModificationPathway
Requirements
(47) 0.1 Joint Live Trial User Pathway
Implementation Satisfaction/POCL
Survey
(48) Live Trial Site Review Pathway
/POCL
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 4 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
0.3. ABBREVIATIONS
ALPS Automated London Post office System
APT Automated Payments Terminal
BA Benefit Agency
CAPS Customer Accounting and Payments Strategy
DN Drafters Note
DSS Department of Social Security
ECCO+ Electronic Cash registers on Counters
ESNCS Electronic Stop Notice Control System
ISDN Integrated Services Digital Network
NIC EIC National Inspection Council for Electrical Installation Contracting
OPS Office Platform Service
PDA Programme Delivery Authority
POCL Post Office Counters Ltd
RODB Rollout Database
SLA Service Level Agreements
0.4 CHANGES IN THIS VERSION
This version includes revisions as a result of comments and joint discussions
between ICL Pathway and POCL and supersedes version 1.1 for sign off.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 5 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
0.5 TABLE OF CONTENT
0. DOCUMENT CONTROL....
0.1 DOCUMENT HISTORY.
0.2 ASSOCIATED DOCUMENTS.
0.3. ABBREVIATIONG...............
0.4 CHANGES IN THIS VERSION
3. ACCEPTANCE PERIOD.........
4. DELIVERABLES & SERVICE.
5.
5.
. ACCEPTANCE CRITERIA.
.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS.
5.1.1 Description of Tests conducted by Acceptance Tria
5.1.2 Description of tests conducted by Acceptance Review.
5.2 CRITERIA FOR LATER ACCEPTANCE.
5.3. CRITERIA SUMMARY.
6. ACCEPTANCE INCIDENT SEVERITY.
6.1 HIGH SEVERITY INCIDENTS
6.2. MEDIUM SEVERITY INCIDENTS:
6.3 Low SEVERITY INCIDENTS
8. AUTHORITY RESPONSIBILITIES.
8.1 APPOINT TEST MANAGER.......
8.2 ACCEPTANCE INCIDENT REPORTS
8.3. ACCEPTANCE INCIDENT ANALYSIS REPORT:
8.4. ATTENDANCE AT TRIALS AND REVIEWS..
8.5 MANAGEMENT AND CO-ORDINATION
8.6 PROGRESS REVIEWS.
9. CONTRACTOR RESPONSIBILITIEG.............
10. ACCEPTANCE TRIAL TEST CONDITIONS.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 6 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FU,
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
1. PURPOSE & SCOPE
The requirements under the DSS/POCL Implementation Acceptance Test have
been divided into three parts. This document, Part D, describes the Acceptance
Test for Implementation Rollout in accordance with the Acceptance Procedures
that are set
out in the Schedules referred to section 0.2, and also the Pathway document
“Standard for Documenting Acceptance Specifications”. This Test will determine
that Implementation Rollout meets all the Acceptance Criteria that are agreed in
the Acceptance Test Specification and that are within the scope of the “Pathway
Release Contents Specification” document for New Release 2 if applicable.
Schedule
C3
Policy & Standards
ee #
POCLIDSS POCLDSS POCLDSS
Implementation Implementation Implementation
Training Services Rollout
DSS
Interface
ee
PAS cMs
Help Desks
Reference
Data
POCL
Infrastucture
APS
BES opcs aps EPOSS
Figure1-1: This Acceptance Test in relation to others
2. ACCEPTANCE INCIDENTS
The standard and method for originating, progressing and resolving Acceptance
Incidents shall be as described in the associated Document “Standard for
Raising and Progressing Acceptance Incidents”.
FUJ00079091
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© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 7 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
3. ACCEPTANCE PERIOD
The Acceptance Period for the Acceptance Tests which comprise the Operational
Trial is as determined by schedule BO7 of the AUTHORITIES’ Agreement.
The Pathway programme plan details the schedule for the Implementation
Rollout Acceptance Test.
4. DELIVERABLES & SERVICE
This section details the Deliverables and Services that are the subject of this
Acceptance Test and as defined by the related Agreements.
Deliverable or (Contract Method
Service. [Reference
Implementation Authorities Agreement Schedule Acceptance Review
Acceptance test IBO4 Site Review
(Criteria which are IPOCL Agreement Schedule A15
Rollout related IDSS Agreement Schedule A15
IPOCL Agreement Schedule G6
IPOCL Agreement Schedule G10
Table of Deliverables and Services.
The Acceptance Review will cover a document review and a Post Office site
review. The document review will take place at ICL Pathway’s office in Feltham.
Supporting documentation, as specified in the Test Conditions and References,
will be provided to determine that the Criteria have been met. The Review will be
conducted over one day. However, a further meeting will be scheduled to
complete the Review if required. Attending the review will be ICL Pathway’s
Implementation Acceptance Test Manager, an Implementation representative and
the nominated Authorities Test Manager, or nominated deputies.
The Post Office site review will entail 32 Post Offices in total, 8 per
Implementation Programme region. Four Post Offices per IP will be reviewed as
a sample of Post Offices in the Live Trial for acceptance of the Installation
Phase. A further four Post Offices, not in the Live Trial which have reached
‘Ready for Installation’ status, will be reviewed for acceptance of the
Infrastructure Phase. The selection criteria for the 32 post offices will be detailed
in the Live Trial Site Review document produced jointly by POCL and ICL
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 8 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
Pathway (see reference 48). Each Post Office review will be conducted over one
day. The Completion Pack (see reference 43) as supporting documentation
specified in the Test Conditions and References, will be provided to determine
that the works specified have been carried out as documented and the Criteria
have been met. Attending the review will be NIC EIC qualified personnel from
both ICL Pathway and POCL. A further review sheet, covering a joint agreed
questionnaire, may be generated by the reviewers at the Post Office if applicable.
This sheet will be added to the Completion Pack.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 9 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
5. ACCEPTANCE CRITERIA
This section lists the identifier of each Acceptance Criterion that will be
demonstrated by the Acceptance Test. It also lists the Acceptance Test
Conditions that are used to determine whether (or not) the Acceptance Criterion
has been met together with the applicable test Phase.
5.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS
Conformance of the Implementation Rollout Acceptance Criteria will be
demonstrated through Acceptance Trials and/or Acceptance Reviews.
Tests conducted by Acceptance Trials comprise practical tests using prepared
test scripts. If applicable the Test Condition(s) appropriate to a criterion are
specified in section 5.1.1 together with a description of the test. Detailed
composition of the test in terms of sequences of Test Conditions is contained in
Section 10. In the tables in section 5.1.1 the rows labelled Function Run entry
will be populated immediately prior to the running of the Acceptance Trials ina
working version of the Acceptance Test Specification. These will provide
invigilators with references to the checklists used to monitor the progress of the
testing. The order of running of Test Conditions will not necessarily correspond
to the order presented in HLTPs because of the “physicalisation” of the testing.
The Function Run entry will allow the invigilator to read across from the criterion
to the checklist.
Tests conducted by Acceptance Review comprise typically document reviews,
site visits or presentations. If applicable the Test Condition(s) are described in
section 5.1.2.
5.1.1 Description of Tests conducted by Acceptance Trial
There are no Acceptance Trial Tests associated with this review.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 10 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
5.1.2 Description of tests conducted by Acceptance Review
The table below shows which Acceptance criteria are to be met by Acceptance
Review. Each Acceptance Review will use the latest baselined version of any
document referred to in section 0.2 or below.
Requirement Id 487
(Criterion M
Derivation IPOCL Requirements
(Criterion Pathway shall carry out the survey of Outlets to ascertain
Description hat modifications are needed to install the Service
Infrastructure.
Test Condition (As outlined in the ICL Pathway Installation Strategy,
Survey Requirements and Re-Survey and Modifications
[Requirements documents approved by POCL. The
Completion Pack will provide statements of work
erformed at Outlets.
(Method Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 11 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
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ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 488
riterion 1
Derivation IPOCL Requirements
(Criterion Description __ [The installation and acceptance of the elements of theI
Service Infrastructure used to provide the OPS shall
be undertaken in one day at each location in the
IPOCL Premises.
[DN: In this case the Criterion Description refers to
[the physical installation of the PC.]
Test Condition As outlined in the ICL Pathway Installation Strategy,
Installation Requirements and Acceptance Strategy
documents approved by POCL. The Completion
Pack will provide statements of work performed at
Outlets.
[Method [Document Inspection
Site Review
References ICL Pathway Site Preparation Requirements
ICL Pathway Re-Survey and Modifications
Requirements
ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
ICL Pathway Acceptance Strategy
(Completion Pack
[Phase IOperational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 12 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
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DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
Requirement Id 489
Criterion 4
Derivation POCL Requirements
Criterion Pathway shall disconnect and move existing automated
Description lequipment as specified by POCL, to a location agreed with
POCL initially by the Drop Down Completion Date and
lsubsequently from time to time
ITest Condition As outlined in the ICL Pathway Installation Strategy and
Installation Requirements documents approved by POCL.
[The Completion Pack will provide statements of work
erformed at Outlets.
Method Document Inspection
Site Review
References ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
Completion Pack
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 13 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
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Requirement Id 490
(Criterion 4
Derivation IPOCL Requirements
(Criterion Installation at an Outlet shall be carried out within the
Description \Outlet’s hours of business.
[DN: Certain Outlets are to be installed out of business
lhours by agreement.]
(Test Condition As outlined in the ICL Pathway Installation Strategy
lapproved by POCL.
Method Document Inspection
Site Review
References ICL Pathway Installation Strategy
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 14 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rol
sett Version:2.0
llout Acceptance Specification Date:21/12/98
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Requirement Id 491
riterion 4
Derivation IPOCL Requirements
(Criterion Pathway shall carry out internal office modification work at
Description all POCL Premises in accordance with Clause 406 of the
IPOCL Agreement.
[DN: In this case the Criterion Description includes
[Preparation and Modification works.]
est Condition
IAs outlined in the ICL Pathway Installation Strategy, Site
Preparation Requirements and Re-Survey and
Modifications Requirements documents approved by
IPOCL. The Completion Pack will provide statements of
ork performed at Outlets.
lethod Document Inspection
Site Review
References ICL Pathway Installation Strategy
ICL Pathway Site Preparation Requirements
ICL Pathway Re-Survey and Modifications Requirements
[Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
CONTRACT CONTROLLED
Page 15 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
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Requirement Id 492
legislative requirements.
riterion iM
Derivation IPOCL Requirements
(Criterion IPathway shall ensure that all staff and sub-contractors
Description carrying out modification work shall conform to all
erformed at Outlets.
Test Condition As outlined in the ICL Pathway Implementation Security &
Communications Strategy document approved by POCL.
IThe Completion Pack will provide statements of work
IMethod [Document Inspection
Site Review
References ICL Pathway Implementation Security & Communications
Strategy
[Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 16 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
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Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
495
(Criterion
4
Derivation
IPOCL Requirements
(Criterion
Description
Pathway shall provide the Equipment at Counter Positions}
subject to the limit in Schedule A06 of the AUTHORITIES’
(Agreement. These shall include modified parcel positions
land some non-modified positions.
Icustomer facing Parcel Positions.]
[DN: The Criterion Description in this case relates to
parcel positions from the Contract.
\Test Condition ‘An agreement between POCL Implementation and ICL
Pathway Implementation excluding these positions has
resulted in a Change Request being raised to remove
Equipment at Counter positions will be provided as
specified in Schedule AO6 of the AUTHORITIES
lAgreement and Reference No 495 of Schedule A16 of the
Solutions Schedule. The Completion Pack will provide
statements of work performed at Outlets.
Method [Document Inspection
IPOCL Agreement Schedule A16
Completion Pack
References AUTHORITIES Agreement Schedule AO6
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 17 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
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Requirement Id
496
riterion
4
Derivation IPOCL Requirements
(Criterion Pathway shall install the Equipment at any site designatedI
Description lby POCL which may include Cash Centres and Training
(Centres.
[Test Condition IAs outlined in the ICL Pathway Scheduling Strategy,
Scheduling Requirements and Counter Training Office
Strategy documents approved by POCL. The Completion
IPack will provide statements of work performed at Outlets.
[DN: In this case the Completion Pack will be provided if
lapplicable.]
[Method [Document Inspection
References ICL Pathway Scheduling Strategy
ICL Pathway Scheduling Requirements
ICL Pathway Counter Training Office Strategy
Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 18 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
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Requirement Id 497
[Requirements documents approved by
(Completion Pack will provide statemen'
erformed at Outlets.
riterion M1
Derivation IPOCL Requirements
(Criterion Pathway shall install the Service Infrastructure necessary
Description for OPS in Outlets
\Test Condition (As outlined in the ICL Pathway Site Preparation
Requirements, Re-Survey and Modifications
Requirements, Installation Strategy and Installation
POCL. The
its of work
Method [Document Inspection
Site Review
ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
Completion Pack
References ICL Pathway Site Preparation Requirements
ICL Pathway Re-Survey and Modifications Requirements
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 19 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
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Requirement Id 498
IHFSO’s and Migration activities.]
riterion M
Derivation IPOCL Requirements
Criterion Pathway shall migrate existing POCL Products and POCL
Description Isystems from current POCL platforms - APT, ECCO+,
IALPS, manual - to the POCL Service Infrastructure with
Ino discontinuity of service to Customers and Clients.
[DN: This forms part of a Commercial Agreement
between ICL Pathway and POCL for the provision of
[Test Condition (As outlined in the ICL Pathway In Office Data Migration
Strategy approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
[Method [Document Inspection
[Completion Pack
References ICL Pathway In Office Data Migration Strategy
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 20 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
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FUJ00079091
Requirement Id 498
land processes deployed.]
riterion 2
Derivation IPOCL Requirements
(Criterion Pathway shall work closely with POCL to plan how best to
Description lachieve effective migration.
[DN: In this case this means the agreement of Strategies
[Test Condition As outlined in the ICL Pathway In Office Data Migration
Strategy approved by POCL.
Method Document Inspection
References ICL Pathway In Office Data Migration Strategy
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 21 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 498
riterion 3
Derivation IPOCL Requirements
(Criterion IAt Outlets, data transfer and associated tasks shall be
Description lexpedited as efficiently as possible with minimum staff /
Isubpostmaster involvement.
[DN: In this case minimum involvement does not include
IHFSOs.]
(Test Condition (As outlined in the ICL Pathway In Office Data Migration
Strategy approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
IMethod Document Inspection
Site Review
References ICL Pathway In Office Data Migration Strategy
[Completion Pack
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 22 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 500
(Criterion 4
Derivation IPOCL Requirements
(Criterion IPathway shall obtain in each case certification from the
Description lappropriate Authorising Officer that relevant permissions
Ihave been granted before modifications to each POCL
Premises are carried out.
[DN: In this case the Criterion Description means
Preparation and Modifications works.]
est Condition
(As outlined in the ICL Pathway Site Survey Requirements
land Site Preparation Requirements documents approved
lby POCL. The Completion Pack will provide statements
jof work performed at Outlets.
Method [Document Inspection
Site Review
References ICL Pathway Site Survey Requirements
ICL Pathway Site Preparation Requirements
Completion Packs
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 23 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 501
riterion iu
Derivation IPOCL Requirements
(Criterion IPathway shall ensure there is a process in place to
Description lensure all Outlets and POCL regional liaison points are
laware of and agree the times and dates of all site visits.
[The relevant POCL regional liaison point shall be the final
arbiter in case of disagreements between Pathway and
ithe Outlet Manager.
\Test Condition (As outlined in the ICL Pathway Security and
(Communications Strategy, Scheduling Strategy and Site
Survey Requirements documents approved by POCL.
IMethod Document Inspection
References ICL Pathway Security and Communications Strategy
ICL Pathway Scheduling Strategy
ICL Pathway Site Survey Requirements
IRODB Extracts
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 24 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 502
(Criterion 4
Derivation IPOCL Requirements
(Criterion [Pathway shall carry out all survey activities with minimum
Description idegradation of post office and retail operations - including
lany existing computer, telecommunications and other
systems at the Outlet.
[DN: Minimum degradation is defined in Schedules G06
land G10.]
\Test Condition As outlined in the ICL Pathway Site Survey Requirement,
IRe-Survey and Modifications Requirements documents
lapproved by POCL. The Completion Pack will provide
statements of work performed at Outlets.
[Method [Document Inspection
References ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 25 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 503
(Criterion 4
Derivation IPOCL Requirements
(Criterion [Pathway shall carry out all modification activities with
Description Iminimum degradation of Post Office and retail operations 4
including any existing computer, telecommunications and
jother systems at the Outlet.
[DN: Minimum degradation is defined in Schedules GO6
land G10.]
\Test Condition As outlined in the ICL Pathway Site Preparation
Requirements, Re-Survey and Modification Requirement
documents approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
[Method [Document Inspection
References ICL Pathway Site Preparation Requirements
ICL Pathway Re-Survey and Modifications Requirements
Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 26 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obli
igations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 504
{Criterion 4
Derivation IPOCL Requirements
{Criterion Pathway shall utilise existing POCL equipment as specified
Description lin Schedule A09.
ITest Condition IThis is an empty Schedule and therefore no test is
required.
Method
References
Phase
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 27 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id i506
Criterion 4
Derivation POCL Requirements
(Criterion [The Limited Go-Live should take place in a maximum of
Description [three POCL regions, one of which must be South East or
North Thames, but not both. Subject to this, Pathway may
specify the location for the Limited Go-Live
ITest Condition [The Limited Go-Live has already been successfully
icompleted and therefore no test is required.
Method
References
Phase
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 28 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id S07
Criterion 4
Derivation POCL Requirements
Criterion Pathway shall minimise installation activity of the
Description Equipment on POCL Premises during particular business
periods, namely Christmas and New Year pressure
periods, and other post office specific dates agreed by
Pathway and POCL on an annual basis (such agreement
Inot to be unreasonably withheld or delayed).
\Test Condition
As outlined in the ICL Pathway Scheduling Strategy,
Implementation Programme Plan (Installation Dates),
Infrastructure Programme Plan (Ready for Install) and High
Level Counter Infrastructure Rollout Strategy documents
lapproved by POCL.
Method
Document Inspection
References
ICL Pathway Scheduling Strategy
ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
High Level Counter Infrastructure Rollout Strategy
RODB Extracts
Phase
Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 29 of 88
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 508
Criterion 4
Derivation IPOCL Requirements
Criterion POCL may suspend the Roll Out programme if Pathway
Description fails to meet any of the Service Levels.
\Test Condition IThis requirement is now as scheduled in the ICL Pathway
Implementation Programme Plan (Installation Dates) and
Infrastructure Programme Plan (Ready for Install)
\documents approved by POCL.
Method Document Inspection
References ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
Phase (Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
CONTRACT CONTROLLED
Page 30 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id i509
\Criterion 4
Derivation POCL Requirements
Criterion Within a specification to be agreed with POCL by a date
Description consistent with the project plan agreed by the parties, such
jthat the date does not adversely impact contractual
milestones as defined in Clause 605.1 of the Authorities
Agreement, the siting of the elements of the Service
Infrastructure in each Outlet shall be agreed by the Outlet
Imanager.
ITest Condition IAs outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements and Acceptance Strategy documents
lapproved by POCL. The Completion Pack will provide
statements of work performed at Outlets.
Method Document Inspection
Site Review
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Acceptance Strategy
[Completion Pack
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 31 of 88
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 510
Criterion 4
Derivation IPOCL Requirements
(Criterion For the purpose of Roll Out planning Pathway shall make
Description Ino particular distinction between types of "main" post office
(e.g. branch offices, modified sub post offices and
franchised post offices).
ITest Condition As outlined in the ICL Pathway Implementation Programme
Plan (Installation Dates), Infrastructure Programme Plan
(Ready for Install) and Scheduling Strategy documents
lapproved by POCL.
Method Document Inspection
References ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
ICL Pathway Scheduling Strategy
RODB Extracts
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 32 of 88
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 11
(Criterion 4
[Derivation IPOCL Requirements
(Criterion [Pathway shall carry out all installation activities with
Description minimum degradation of post office and retail operations -
including any existing computer, telecommunications and
jother systems at the Outlet.
[DN: Minimum degradation is defined in Schedules GO6
land G10.]
[Test Condition (As outlined in the ICL Pathway Installation Requirements
document approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
[Method [Document Inspection
References ICL Pathway Installation Requirements
[Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 33 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
12
riterion Number
4
Derivation IPOCL Requirements
(Criterion Roll Out of the Service Infrastructure and POCL Services
Description shall be undertaken as quickly as possible subject to the
lover-riding requirement to:
(a) maintain Service and Client continuity;
\(b) maintain the quality of Service delivery to Clients and
Customers;
(Cc) appropriate support systems - including training -
being in place;
\(d) avoidance of damage to POCL's brand, reputation and
integrity;
\(e) treat POCL's staff and Agents professionally and with
respect;
\Test Condition As outlined in the ICL Pathway Installation Strategy,
Scheduling Strategy and Implementation Security &
[Communications Strategy documents approved by POCL.
Method [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Scheduling Strategy
ICL Pathway Implementation Security & Communications
Strategy
IRODB Extracts
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 34 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id i512
{Criterion 2
Derivation IPOCL Requirements
ICriterion Roll Out of the Service Infrastructure and POCL Services
Description shall be completed by a date consistent with the project
plan agreed by the parties, such that the date does not
ladversely impact contractual milestones as defined in
Clause 605.1 of the Authorities Agreement.
ITest Condition
[The completion date will correspond to the date in the ICL
Pathway Release 2 High Level Plan - Level 1 agreed with
POCL.
Method Document Inspection
References ICL Pathway Release 2 High Level Plan - Level 1
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
CONTRACT CONTROLLED
Page 35 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 513
(Criterion 4
Derivation POCL Requirements
Criterion Pathway shall only upgrade the Equipment at Outlets with
Description the prior approval of the AUTHORITIES. This approval
shall not be unreasonably withheld.
ITest Condition As outlined in the ICL Pathway High Level Implementation
Strategy, Management of 204 Outlets, Upgrade Strategy
Release 1c — NR2 and Verification Strategy documents
lapproved by POCL.
Method Document Inspection
References ICL Pathway High Level Implementation Strategy
ICL Pathway Management of 204 Outlets
ICL Pathway Upgrade Strategy Release 1c — NR2
ICL Pathway Verification Strategy
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
CONTRACT CONTROLLED
Page 36 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 514
(Criterion 4
Derivation IPOCL Requirements
(Criterion [Pathway shall provide a process for determining that
Description lindividual POCL Premises are ready to go live i.e. that the
Inew Service Infrastructure functionality at such POCL
Premises shall be activated for use.
[Test Condition IAs outlined in the ICL Pathway Installation Strategy,
Installation Requirements and Training Scheduling &
Minimum Training Compliance documents approved by
IPOCL. The Completion Pack will provide statements of
ork performed at Outlets.
Method Document Inspection
Site Review
References ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
ICL Pathway Training Scheduling & Minimum Training
Compliance
[Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 37 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obli
igations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
Requirement Id 514
Criterion 2
Derivation IPOCL Requirements
Criterion POCL may withhold agreement that individual POCL
Description Premises are ready to go live to if, for any reason, it
determines that in a particular set of circumstances such
lactivation is detrimental to its Customers, Clients, staff, or
Agents.
ITest Condition As outlined in the ICL Pathway Installation Strategy and
Training Scheduling & Minimum Training Compliance
idocuments approved by POCL.
Method Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Training Scheduling & Minimum Training
(Compliance
RODB Extracts
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 38 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
FUJ00079091
FUJ00079091
Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
Requirement Id i514
Criterion 3
Derivation POCL Requirements
{Criterion lf POCL withhold agreement that individual POCL
Description Premises are ready to go live, POCL and Pathway shall
resolve outstanding issues as soon as possible
ITest Condition As outlined in the ICL Pathway IP Meeting Review Process,
Installation Strategy and Training Scheduling & Minimum
[Training Compliance documents approved by POCL.
Method Document Inspection
References ICL Pathway IP Meeting Review Process
ICL Pathway Installation Strategy
(Compliance
ICL Pathway Training Scheduling & Minimum Training
Phase (Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 39 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 516
(Criterion 4
Derivation IPOCL Requirements
\Criterion IPOCL reserves the right to request amendments to the Roll
Description (Out plan, in accordance with the Change Control
Procedure, as necessary to protect its Service Levels.
ITest Condition All dates are as agreed by POCL in the ICL Pathway
Implementation Programme Plan (Installation Dates) and
Infrastructure Programme Plan (Ready for Install)
documents. Any changes are subject to normal Change
(Control Procedures agreed by POCL and ICL Pathway.
Method Document Inspection
References IPOCL Change Control Procedure
ICL Pathway Change Control Procedure
ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 40 of 88
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id
17
riterion
4
Derivation IPOCL Requirement
Criterion IOutlet modifications shall be completed in one visit to the
Description Outlet.
[DN: In this case Modification means Preparation and
[Modification works.]
\Test Condition As outlined in the ICL Pathway Installation Strategy, Site
Preparations Requirements and Acceptance
[Requirements documents approved by POCL.
Method [Document Inspection
Site Review
References ICL Pathway Installation Strategy
ICL Pathway Site Preparations Requirements
ICL Pathway Acceptance Requirements
[Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 41 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id
17
riterion
2
Derivation
IPOCL Agreement Schedule G6
(Criterion
Description
Modification work in larger Outlets i.e. those with more
ithan 6 counter positions, may need to span more than one}
day. In these, or other exceptional circumstances,
larrangements to complete such work over more than one
iday will be subject to mutual agreement between the
(Contractor, Regional Liaison Managers and/or Outlet
IManagers.
[DN: In this case modification means Preparation and
Modification works.]
\Test Condition
As outlined in the ICL Pathway Installation Strategy, Site
Preparations Requirements, Acceptance Requirements
land IP Meeting Review Process documents approved by
IPOCL.
[Method
[Document Inspection
References
ICL Pathway Installation Strategy
ICL Pathway Site Preparation Requirements
ICL Pathway Acceptance Requirements
ICL Pathway IP Meeting Review Process
[Completion Pack
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 42 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 518
(Criterion i
Derivation IPOCL Requirements
(Criterion IEach Outlet survey shall be completed in one visit to the
Description (Outlet.
[DN: In this case Survey means Survey and Re-Survey
lactivities.]
(Test Condition As outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements and Acceptance Requirements
documents approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
IMethod [Document Inspection
Site Review
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Acceptance Requirements
Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 43 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 519
riterion M1
Derivation IPOCL Requirements
(Criterion Pathway shall provide and install the POCL Service
Description Infrastructure used for OPS at Counter Positions not
reviously so automated as directed by POCL.
Test Condition IAs outlined in the ICL Pathway Installation Strategy and
Site Survey Requirements documents approved by POCL.
Fast Track Procedures will be documented by ICL
[Pathway upon receipt of defined criteria and scope from
IPOCL.
Method [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Fast Track Procedures
[Completion Pack
ICL Pathway Site Survey Requirements
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 44 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
[906
(Criterion
4
Derivation
IPOCL Requirements
(Criterion
Description
Pathway shall plan Roll Out so as to harmonise Roll Out
land Card availability. Post Offices shall be provided with
Inew terminals on the day of installation of the POCL
Service Infrastructure.
Installation covers physical placement, connection to the
Service Infrastructure and POCL Acceptance Testing of
such terminals.
\Test Condition
(As outlined in the ICL Pathway High Level Implementation
Strategy, High Level Counter Infrastructure Rollout
Strategy, Implementation Programme Plan (Installation
Dates), Infrastructure Programme Plan (Ready for Install)
land Card Volumetrics Analysis documents approved by
IPOCL and PDA.
IMethod
[Document Inspection
References
ICL Pathway High Level Implementation Strategy
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
ICL Pathway Implementation Programme Plan
(Installation Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
ICL Pathway Card Volumetrics Analysis
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 45 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 926
Criterion 4
Derivation IDSS Requirements
Criterion All Roll Out plans shall be agreed with the authorities. Any
Description changes to functionality of the Services shall be
implemented only with the prior approval of the authorities.
\Test Condition
IAs outlined in the ICL Pathway Implementation Programme
Plan (Installation Dates) and Infrastructure Programme
Plan (Ready for Install) documents approved by POCL and
PDA. Any changes are subject to normal Change Control
Procedures agreed by POCL and ICL Pathway.
Method
Document Inspection
References
ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
ICL Pathway Change Control Procedure
Phase
Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 46 of 88
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 926
(Criterion 2
Derivation DSS Requirements
Criterion [The AUTHORITIES reserve the right to suspend the Roll
Description (Out programme if the CONTRACTOR fails to deliver
services to the Service Levels.
ITest Condition [This requirement is now as scheduled in the ICL Pathway
Implementation Programme Plan (Installation Dates) and
Infrastructure Programme Plan (Ready for Install)
documents approved by POCL and PDA.
Method Document Inspection
References ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 47 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id [929
(Criterion 2
Derivation DSS Requirements
Criterion [There are approximately 1500 Post Offices classified as
Description "major" detailed in a schedule which shall be issued by the
Drop Down Completion Date.
ITest Condition As outlined in the ICL Pathway Implementation Programme
Plan (Installation Dates) and Infrastructure Programme
Plan (Ready for Install) documents approved by POCL and
PDA.
Method Document Inspection
References ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 48 of 88
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
[929
(Criterion
3
Derivation
IDSS Requirements
(Criterion
Description
[The CONTRACTOR should bear in mind that procedures
lin Post Offices shall not be allowed to impact on quality of
service measures, and thus it is seen desirable that some
lautomated system, enabling at least payments to be
lauthorised, is implemented in major post offices as soon
las possible after the start of Roll Out. It is anticipated that
some automation shall be needed in all major post offices
ito support Foreign Encashments within 12 months of the
start of Roll Out
\Test Condition
IAs outlined in the ICL Pathway High Level Counter
Infrastructure Rollout Strategy, Implementation
Programme Plan (Installation Dates) and Infrastructure
IProgramme Plan (Ready for Install) documents approved
lby POCL and PDA.
(As demonstrated by the ICL Pathway BES Acceptance
Test.
[Method
Document Inspection
References
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
ICL Pathway Implementation Programme Plan
(Installation Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 49 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
930
riterion
4
Derivation
IDSS Requirements
(Criterion
Description
If the CONTRACTOR's solution requires any activity
ithin DSS Premises by either party, the relevant Roll Out
plan shall be subject to the agreement of DSS.
DN: No physical activity takes place at DSS Premises.]
\Test Condition
As outlined in the ICL Pathway High Level Counter
Infrastructure Rollout Strategy, Data Centre Strategy,
Implementation Programme Plan (Installation Dates) and
Infrastructure Programme Plan (Ready for Install)
documents approved by POCL and PDA.
[Method
Document Inspection
References
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
ICL Pathway Data Centre Strategy
ICL Pathway Implementation Programme Plan
(Installation Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 50 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
[941
(Criterion
4
Derivation
IDSS Requirements
(Criterion
Description
The planned Roll Out of the POCL Service Infrastructure
for each post office shall be agreed by the
[CONTRACTOR and the AUTHORITIES by a date
consistent with the project plan agreed by the parties,
such that the date does not adversely impact contractual
milestones as defined in Clause 605.1 of the Authorities
Agreement, and the CONTRACTOR shall inform DSS of
ithe acceptance by POCL of the installation of the POCL
Service Infrastructure at each post office.
\Test Condition
(As outlined in the ICL Pathway High Level Counter
Infrastructure Rollout Strategy, Implementation
[Programme Plan (Installation Dates), Infrastructure
Programme Plan (Ready to Install) and Rollout Database
Interface Definition 2.5 documents approved by POCL
land PDA.
lethod
Document Inspection
References
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
ICL Pathway Implementation Programme Plan
(Installation Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
ICL Pathway Rollout Database Interface Definition 2.5
IRODB Extracts
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 51 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 941
Criterion 2
Derivation DSS Requirements
Criterion Northern Ireland is a discrete area for such Roll Out
Description urposes.
ITest Condition As outlined in the ICL Pathway High Level Counter
Infrastructure Rollout Strategy, Implementation Programme
Plan (Installation Dates) and Infrastructure Programme
Plan (Ready for Install) documents approved by POCL and
PDA.
Method Document Inspection
References ICL Pathway High Level Counter Infrastructure Rollout
Strategy
ICL Pathway Implementation Programme Plan (Installation
Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 52 of 88
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id (945
(Criterion 4
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall provide a minimum of five
Description IPOCL Core Days written notice of the site survey date to
the relevant Outlet manager.
[DN: In this case the site survey means Survey and Re-
ISurvey.]
est Condition As outlined in the ICL Pathway Scheduling Strategy,
Installation Strategy, Site Survey Requirements and Re-
Survey and Modifications Requirements documents
lapproved by POCL.
[Method Document Inspection
References ICL Pathway Scheduling Strategy
ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
IRODB Extracts
[Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 53 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
FUJ00079091
FUJ00079091
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
Requirement Id 945
(Criterion 2
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall agree with the Outlet manager
Description ithe number of Counter Positions to be automated. ShouldI
this not be agreed, POCL shall be the final arbiter.
Survey Requirements and Acceptance
(Test Condition IAs outlined in the ICL Pathway Installation Strategy, Site
documents approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
Requirements
IMethod [Document Inspection
References ICL Pathway Installation Strategy
[Completion Pack
ICL Pathway Site Survey Requirements
ICL Pathway Acceptance Requirements
Phase Live Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 54 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
(Criterion 3
Derivation IPOCL Requirements
(Criterion [The site survey date and time shall be agreed with the
Description \Outlet manager.
[DN: In this case site survey means Survey and Re-
Survey.]
\Test Condition (As outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements, Re-Survey and Modifications
Requirements, Implementation Security &
Communications Strategy and Communications
[Requirements documents approved by POCL.
IMethod [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
ICL Pathway Implementation Security & Communications
Strategy
ICL Pathway Communications Requirements
IRODB Extracts
Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 55 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 945
riterion 4
Derivation IPOCL Requirements
Criterion [The site survey shall be undertaken at the agreed date
Description land time.
[DN: In this case site survey means Survey and Re-
Survey.]
est Condition As outlined in the ICL Pathway Site Survey Requirements
land Re-Survey and Modifications Requirements
documents approved by POCL. The Completion Pack will
rovide statements of work performed at Outlets.
IMethod Document Inspection
(Completion Pack
IRODB Extracts
References ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 56 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
riterion ID
Derivation IPOCL Requirements
(Criterion [The surveyor shall conform to the agreed identification
Description lprocess before starting the site survey.
[DN: In this case site survey means Survey and Re-
Survey.]
[Test Condition As outlined in the ICL Pathway Implementation Security &
lapproved by POCL.
[Communications Strategy, Site Survey Requirements and
IRe-Survey and Modifications Requirements documents
Completion Pack
IMethod [Document Inspection
References ICL Pathway Implementation Security & Communications
Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 57 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id (945
riterion 6
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall give one POCL Core Day
Description Inotice to the Outlet manager and the database liaison of al
cancelled appointment.
[DN: This Criterion Description relates to Survey and Re-
Survey activities.]
\Test Condition IAs outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements and Re-Survey and Modifications
[Requirements documents approved by POCL.
IMethod Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
[Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 58 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
9945
(Criterion
7
Derivation
IPOCL Requirements
(Criterion
Description
[The CONTRACTOR shall agree on a case by case basis,
(within parameters which shall be agreed by the
AUTHORITIES and the CONTRACTOR by a date
consistent with the project plan agreed by the parties,
such that the date does not adversely impact contractual
milestones as defined in Clause 605.1 of the Authorities
Agreement), with the Outlet manager and obtain sign off
jof the siting of the elements of the Service Infrastructure
lused to provide OPS.
[DN: This Criterion Description relates to Survey and Re-
Survey activities.]
\Test Condition
As outlined in the ICL Pathway Site Survey Requirements,
IRe-Survey and Modifications Requirements and
(Acceptance Requirements documents approved by
IPOCL. The Completion Pack will provide statements of
ork performed at Outlets.
[Method
[Document Inspection
References
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
ICL Pathway Acceptance Requirements
[Completion Pack
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 59 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 945
(Criterion is
Derivation IPOCL Requirements
(Criterion IA quality survey shall be conducted by the AUTHORITIES
Description ito measure User satisfaction with the site survey. The
[AUTHORITIES and the CONTRACTOR shall agree by a
idate consistent with the project plan agreed by the
parties, such that the date does not adversely impact
contractual milestones as defined in Clause 605.1 of the
(Authorities Agreement the approach to be taken and the
iformat/content of the quality survey.
[DN: In this case site survey means Survey and Re-
Survey activities.]
\Test Condition [Format and content of the User Satisfaction Survey
conducted by the Authorities to be agreed by ICL PathwayI
land POCL.
[Method [Document Inspection
References Joint Live Trial User Implementation Satisfaction Survey
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 60 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 945
Survey activities.]
riterion 9
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall achieve no less than 85%
Description satisfaction rating for site surveys.
[DN: In this case site surveys means Survey and Re-
est Condition [Format and content of the User Satisfaction Survey
conducted by the Authorities to be agreed by ICL PathwayI
land POCL.
Method [Document Inspection
References Joint Live Trial User Implementation Satisfaction Survey
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 61 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
riterion 10
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall provide a minimum of five
Description IPOCL Core Days written notice of the date for
modifications to the Outlet to the Outlet manager.
[DN: In this case modifications shall mean Preparation
land Modification activities]
est Condition IAs outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements, Re-Survey and Modification
Requirements and Scheduling Strategy documents
lapproved by POCL.
[Method [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modification Requirements
ICL Pathway Scheduling Strategy
IRODB Extracts
[Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 62 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obli
igations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
(Criterion 11
Derivation IPOCL Requirements
(Criterion [The modifications date and time shall be agreed with the
Description \Outlet manager.
[DN: In this case modifications shall mean Preparation
land Modifications activities.]
\Test Condition (As outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements, Re-Survey and Modifications
Requirements, Implementation Security &
Communications Strategy and Communications
[Requirements documents approved by POCL.
IMethod [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modifications Requirements
ICL Pathway Implementation Security & Communications
Strategy
ICL Pathway Communications Requirements
RODB Extracts
Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 63 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
FUJ00079091
FUJ00079091
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
Requirement Id 945
land Modifications activities.]
riterion 12
Derivation IPOCL Requirements
Criterion The modifications shall be undertaken at the agreed date
Description land time.
[DN: In this case modifications shall mean Preparation
est Condition As outlined in the ICL Pathway Site Sui
IRe-Survey and Modification Requirements documents
lapproved by POCL. The Completion Pack will provide
statements of work performed at Outlets.
rvey Requirements,
IMethod Document Inspection
ICL Pathway Re-Survey and Modificati
(Completion Pack
IRODB Extracts
References ICL Pathway Site Survey Requirements
ions Requirements
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 64 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id 945
Criterion 13
Derivation POCL Requirements
Criterion The CONTRACTOR shall give one POCL Core Day notice
Description ito the Outlet manager and the database liaison of a
cancelled appointment.
[DN: This Criterion Description refers to Preparation and
[Modification activities.]
ITest Condition [As outlined in the ICL Pathway Installation Strategy, Site
Preparation Requirements and Re-Survey and Modification
Requirements documents approved by POCL.
Method Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Site Preparation Requirements
ICL Pathway Re-Survey and Modifications Requirements
RODB Extracts
(Completion Pack
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
CONTRACT CONTROLLED
Page 65 of 88
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id
(945
(Criterion
14, 15, 27, 28
Derivation
IPOCL Requirements
(Criterion
Description
IPOCL shall provide written notification to the
ICONTRACTOR of any damage caused by the
ICONTRACTORs staff or subcontractors within 5 POCL
(Core Days of the occurrence of such damage. The
notification shall include details of the date, time and
location of the occurrence and the nature and extent of
ithe damage.
[The CONTRACTOR shall make good any damage
caused to POCL Premises by the CONTRACTOR’ staff
jor subcontractors, within 5 POCL Core Days of receiving
notification of such damage.
In the event that the nature, extent or responsibility for
lalleged damage is disputed by the CONTRACTOR then
the matter will be referred for resolution to the Service
Management function defined in Schedule G07 of the
IPOCL agreement.
[DN: This Criterion Description refers to Preparation,
Modification and Installation activities.]
\Test Condition
(As outlined in the ICL Pathway Site Preparation
Requirements, Re-Survey and Modifications
Requirements, Installation Requirements and IP Meeting
IReview Process documents approved by POCL. The
Completion Pack will provide statements of work
erformed at Outlets.
[Method
[Document Inspection
Site Review
References
ICL Pathway Site Preparations Requirement
ICL Pathway Re-Survey and Modification Requirements
ICL Pathway Installation Requirements
ICL Pathway IP Meeting Review Process
(Completion Pack
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 66 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id
9945
riterion
16
Derivation IPOCL Requirements
(Criterion Modifications shall not be carried out during certain
Description lagreed periods. These periods shall be agreed in
ladvance between the CONTRACTOR and the
(AUTHORITIES every quarter.
[DN: In this case modifications shall mean Preparation
land Modification activities.]
est Condition
As outlined in the ICL Pathway Scheduling Strategy,
Implementation Programme Plan (Installation Dates) and
Infrastructure Programme Plan (Ready for Install)
documents approved by POCL.
[Method
Document Inspection
References
ICL Pathway Scheduling Strategy
ICL Pathway Implementation Programme Plan
(Installation Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
IRODB Extracts
[Phase
\Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 67 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 945
[DN: In this case modifications means
[Modification works.]
riterion 17
Derivation IPOCL Requirements
Criterion isits to carry out further modifications shall be scheduled
Description lby the CONTRACTOR with the Outlet manager.
Preparation and
2.5 document approved by POCL.
est Condition As outlined in the ICL Pathway Site Preparations
Requirements, Re-Survey and Modifications
[Requirements and Rollout Database Interface definition
IMethod Document Inspection
[Completion Pack
References ICL Pathway Site Preparations Requirements
ICL Pathway Re-Survey and Modification Requirements
ICL Pathway Rollout Database Interface Definition 2.5
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 68 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway
FUJ00079091
FUJ00079091
DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
Requirement Id (945
(Criterion 18
Derivation IPOCL Requirements
(Criterion IA quality survey shall be conducted by the AUTHORITIES
Description ito measure User satisfaction with the modifications. The
[AUTHORITIES and the CONTRACTOR shall agree the
lapproach to be taken and the format/content of the quality
survey.
[DN: In this case modifications shall mean Preparation
land Modification activities]
\Test Condition [Format and content of the User Satisfaction Survey
conducted by the Authorities to be agreed by ICL Pathway
land POCL.
Method Document Inspection
References Joint Live Trial User Implementation Satisfaction Survey
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 69 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 945
land Modification activities.]
riterion 19
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall achieve no less than 85%
Description satisfaction rating for modifications.
[DN: In this case modifications shall mean Preparation
est Condition [Format and content of the User Satisfaction Survey
conducted by the Authorities to be agreed by ICL PathwayI
land POCL.
Method [Document Inspection
References Joint Live Trial User Implementation Satisfaction Survey
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 70 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
FUJ00079091
FUJ00079091
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
Requirement Id 945
(Criterion 20
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall provide a minimum of five
Description IPOCL Core Days written notice of the installation date to
ithe Outlet manager.
ITest Condition IAs outlined in the ICL Pathway Installation Strategy,
Scheduling Strategy, Implementation Security &
Communications Strategy and Communications
Requirements documents approved by POCL.
IMethod [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Scheduling Strategy
Strategy
ICL Pathway Communications Require:
IRODB Extracts
Completion Pack
ICL Pathway Implementation Security & Communications
ments
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 71 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id (945
riterion 21
Derivation IPOCL Requirements
(Criterion The installation date and time shall be agreed with the
Description Outlet manager.
[Test Condition As outlined in the ICL Pathway Installation Strategy,
Installation Requirements, Implementation Security &
[Communications Strategy and Communications
Requirements documents approved by POCL.
IMethod Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
ICL Pathway Implementation Security & Communications
Strategy
ICL Pathway Communications Requirements
IRODB Extracts
[Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 72 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
\Criterion 22
Derivation IPOCL Requirements
{Criterion The CONTRACTOR shall give one POCL Core Day notice
Description ito the Outlet manager and the database liaison of a
cancelled appointment.
[DN: This Criterion Description refers to the Installation
lactivity.]
ITest Condition IAs outlined in the ICL Pathway Installation Strategy and
Installation Requirements documents approved by POCL.
Method Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
RODB Extracts
Completion Pack
Phase Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 73 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
FUJ00079091
FUJ00079091
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
Requirement Id 945
riterion 23
Derivation IPOCL Requirements
(Criterion IA quality survey shall be conducted by the AUTHORITIES
Description ito measure User satisfaction with the installation. The
[AUTHORITIES and the CONTRACTOR shall agree the
lapproach to be taken and the format/content of the quality
survey.
est Condition [Format and content of the User Satisfaction Survey
conducted by the Authorities to be agreed by ICL PathwayI
land POCL.
Method [Document Inspection
References Joint Live Trial User Implementation Satisfaction Survey
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 74 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D -
Rollout Acceptance Specification
FUJ00079091
FUJ00079091
Ref:IM/ACS/005
Version:2.0
Date:21/12/98
Requirement Id 945
riterion 24
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall achieve no less than 85%
Description satisfaction rating for installation.
\Test Condition Format and content of the User Satisfaction Survey
conducted by the Authorities to be agreed by ICL Pathway
land POCL.
(Method Document Inspection
References Joint Live Trial User Implementation Satisfaction Survey
[Phase IOperational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obl
Page 75 of 88
igations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
riterion 25
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall inform the AUTHORITIES at
Description ithe end of each POCL Core Day, in a format to be agreed,
lof the following, though not exclusively:
(a) the Outlets that have been successfully installed;
\(b) configuration details;
\(c) serial numbers of the elements of the Service
Infrastructure installed.
\Test Condition (a) As outlined in the ICL Pathway Rollout Database
Interface Definition 2.5 document.
\(b)+(c) Asset management is as detailed in Reference No
[945 of Schedule BO2 of the Authorities Agreement.
[Method [Document Inspection
References ICL Pathway Rollout Database Interface Definition 2.5
Schedule B02 of the Authorities Agreement
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 76 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
riterion 26
Derivation IPOCL Requirements
(Criterion [The CONTRACTOR shall at the end of each calendar
Description Imonth inform the AUTHORITIES of any configuration
changes or swapouts and the relevant serial numbers
(Test Condition Asset management is as detailed in Reference No 945 of
Schedule BO2 of the Authorities Agreement
(Method Document Inspection
References Schedule B02 of the Authorities Agreement
[Phase IOperational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 77 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
Rollout Acceptance Specification Version:2.0
Date:21/12/98
FUJ00079091
FUJ00079091
Requirement Id 945
(Criterion 29
Derivation IPOCL Requirements
(Criterion [The site survey shall be completed within a single visit
Description
[DN: In this case site survey shall mean Survey and
IResurvey activities.]
(Test Condition IAs outlined in the ICL Pathway Installation Strategy, Site
Survey Requirements, Re-Survey and Modification
[Requirements documents approved by POCL. The
(Completion Pack will provide statements of work
erformed at Outlets.
lethod [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Site Survey Requirements
ICL Pathway Re-Survey and Modification Requirements
Completion Pack
RODB Extracts
Completion Pack
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01
CONTRACT CONTROLLED
Page 78 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 945
(Criterion 30
Derivation IPOCL Requirements
(Criterion [The installation shall be undertaken at the agreed date
Description land time.
\Test Condition As outlined in the ICL Pathway Installation Strategy and
Installation Requirements documents approved by POCL.
[The Completion Pack will provide statements of work
performed at Outlets.
DN: In this case OBCS has superseded ESNCS.]
Method [Document Inspection
References ICL Pathway Installation Strategy
ICL Pathway Installation Requirements
Completion Pack
IRODB Extracts
[Completion Pack
Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 79 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 956
(Criterion 10
Derivation IDSS Requirements
(Criterion [The CONTRACTOR shall provide all Networks, Hardware
Description land Software required to connect to the nominated
IESNCS platforms. It is entirely responsible for the Roll
(Out of all such resources, subject to the approval of DSS.
[Test Condition IAs outlined in the ICL Pathway High Level Implementation
Strategy document approved by POCL.
lethod [Document Inspection
References ICL Pathway High Level Implementation Strategy
[Phase \Operational Trial
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Page 80 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vi Reh MIACSIO0S
nil i ersion:2.
Rollout Acceptance Specification Date:21/12/98
Requirement Id 972
riterion M
Derivation Joint Requirements
(Criterion [The CONTRACTOR shall conform to the AUTHORITIES
Description Roll Out Strategy which is:-
(a) installation shall take place in major conurbation’s first.
\(b) the M25 area and Northern Ireland shall be subject to
separate Roll Out plans
\(c) the M25 Roll Out shall take place during the second
lhalf of the overall Roll Out timetable
\(d) the Roll Out shall start in September 1996 and end in
IDecember 1998.
ITest Condition IAs outlined in the ICL Pathway Release 2 High Level Plan
Level 1, High Level Implementation Strategy, High Level
(Counter Infrastructure Rollout Strategy, Implementation
Programme Plan (Installation Dates) and Infrastructure
Programme Plan (Ready for Install) documents approved
lby POCL and PDA.
Method [Document Inspection
References ICL Pathway Release 2 High Level Plan - Level 1
ICL Pathway High Level Implementation Strategy
ICL Pathway High Level Counter Infrastructure Rollout
Strategy
ICL Pathway Implementation Programme Plan
(Installation Dates)
ICL Pathway Infrastructure Programme Plan (Ready for
Install)
IRODB Extracts
[Phase \Operational Trial
Fig 2 - Table of Acceptance Criteria
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 81 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vernon yACSI008
Rollout Acceptance Specification Date21/12/98
5.2 CRITERIA FOR LATER ACCEPTANCE
There are no Criteria associated with Later Acceptance.
5.3. CRITERIA SUMMARY
Req ID Criterion Trial Review Later Acceptance
487 4 3:
488 4 3:
489 4 33
1490 4 33
491 4 33
492 4 3
495 4 3:
496 4 33
497 4 3:
498 4 33
498 2 3:
498 3 3:
500 4 33
501 4 3:
502 4 3:
503 4 3:
504 4 3:
506 4 33
[507 4 33
508 4 3
[509 4 3s
510 4 3:
511 4 33
512 4 33
512 2 3:
513 4 3:
514 4 3:
514 2 33
514 3 33
516 4 3:
17 4 3:
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 82 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Vernon yACSI008
Rollout Acceptance Specification Date21/12/98
517 2 3s
518 4 33
519 4 33
1906 4 3s
1926 4 3s
1926 2 3s
929 2 33
929 3 33
1930 4 3s
1941 4 3s
1941 2 3s
[945 4 33
945 2 3s
945 3 3s
945 4 3s
945 5 33
945 6 3s
945 7 33
945 8 3s
945 9 3s
945 10 33
945 11 3s
945 12 33
945 13 3s
945 14 3s
945 15 33
945 16 3s
945 17 33
945 18 3s
945 19 3s
945 20 33
945 21 33
945 22 33
945 23 3s
945 24 3s
945 25 33
945 26 33
945 27 33
945 28 33
945 29 3s
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 83 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - V Reh MIACSIO0S
ifi i ersion:2.
Rollout Acceptance Specification Date:21/12/98
945 30 3s
956 10 33
972 4 33
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
Page 84 of 88
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
6. ACCEPTANCE INCIDENT SEVERITY
This section identifies the guidelines to be applied during the analysis of
Acceptance Incidents, in order to establish the severity of such Acceptance
Incidents.
6.1 HIGH SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which would have a substantive impact
on the service received by the Customer, e.g. failure to pay benefits to the right
person, at the right place, at the right time.
Failure to meet an Acceptance Criterion which would have a major impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where
there was a major impact on the resources of the AUTHORITY or AUTHORITIES
necessary to overcome that impact on their business, e.g. failure to support
accurate POCL accounting.
Failure to meet an Acceptance Criterion which would impact the security of the
service where there is no procedural workaround.
Consistent failure to meet Minimum Acceptable Thresholds for Service Levels,
e.g. where particular transactions do not meet the minimum Acceptable
Threshold under normal loading.
6.2 MEDIUM SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which is visible to the Customer and is
likely to give rise to an adverse public perception of the service, but does not
substantively impact the service received by the Customer, e.g. incorrect spelling
on a receipt.
Failure to meet an Acceptance Criterion which would have a medium impact on
the ability of the AUTHORITY or AUTHORITIES to perform their business, or
where there was a medium impact on the resources of the AUTHORITY or
AUTHORITIES necessary to overcome that impact on their business, e.g. non-
production of a weekly report, resulting in its manual transcription, which causes
additional resource or effort at every outlet of the average duration of one hour
per week per outlet.
Occasional failure to meet Minimum Acceptable Thresholds for Service Levels,
e.g. at peak loading, some transactions fail to meet Minimum Acceptable
Thresholds, but on average all transactions within the service do achieve
Minimum Acceptable Thresholds.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 85 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
6.3. LOW SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion that is neither visible to nor has
substantive impact on the service received by the Customer e.g. presentational,
style and other cosmetic faults that are only visible to the user.
Failure to meet an Acceptance Criterion which would have a minor impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where
there was a minor impact on the resources of the AUTHORITY or AUTHORITIES
necessary to overcome that impact on their business, e.g. non-production of a
weekly report, resulting in its manual transcription, which causes additional
resource or effort at ten or fewer outlets of the average duration of one hour per
week per outlet.
Failure to meet an Acceptance Criterion which would impact the security of the
service but where the workaround is as secure as the original solution (i.e. the
only impact on risk is in ensuring that the workaround is performed, but where
procedures have been agreed and are in place).
7. TEST DATA
There is no Test Data associated with this review.
8. AUTHORITY RESPONSIBILITIES
This section describes the AUTHORITY’s or AUTHORITIES’ Responsibilities in
relation to this Acceptance Test. Particular Acceptance Tests may also require
additional participation and responsibility by the AUTHORITY or AUTHORITIES.
8.1 APPOINT TEST MANAGER
The AUTHORITY or AUTHORITIES shall nominate a Test Manager and other
representatives to review the tests prior to commencement of the test.
8.2. ACCEPTANCE INCIDENT REPORTS
The nominated representatives and Test Manager shall be diligent in raising
complete, accurate and timely Acceptance Incident Reports as set out within this
Acceptance Test specification.
8.3 ACCEPTANCE INCIDENT ANALYSIS REPORTS
The Test Manager shall be diligent in returning signed Acceptance Incident
Analysis Reports with their decision (e.g. Accept, Reject, Discuss) normally
within five working days, or when urgency is requested by Pathway, within two
working days of receipt from Pathway. A copy of all correspondence will be
faxed to reduce delay.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 86 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref:IM/ACS/005
sett Version:2.0
Rollout Acceptance Specification Date:21/12/98
8.4 ATTENDANCE AT TRIALS AND REVIEWS
The nominated representatives shall attend Acceptance Test Trials and Reviews
including repeat Tests at times and locations specified and with reasonable
advance notice by Pathway.
8.5 MANAGEMENT AND CO-ORDINATION
The Test Manager shall be the single point of communication and co-ordination
with Pathway’s nominated Test Manager for all matters concerning this
Acceptance Test from its initial planning through to Acceptance.
8.6 PROGRESS REVIEWS
Unless otherwise waived by both parties, Pathway’s Test Manager and the
AUTHORITY or AUTHORITIES Test Manager shall meet each week to review
the progress and actions of both parties until Acceptance of the Acceptance Test
is achieved. The time and location of review meetings will be scheduled with at
least one week advance notice by Pathway.
9. CONTRACTOR RESPONSIBILITIES
Upon receipt of a signed Acceptance Incident Analysis Report from the Authority,
where correction is required to be re-tested within the same phase of Acceptance
Test, the Contractor will return the amended component(s), on average, within 4
days. This will include re-testing necessary as per the agreed test strategies.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: 29/01/01 Page 87 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual
obligations between ICL Pathway and the DSS and/or POCL.
FUJ00079091
FUJ00079091
ICL Pathway DSS/POCL Implementation Part D - Ref.: IM/ACS/005
Rollout Acceptance Specification Version: 2.0
Date: 21/12/98
10. ACCEPTANCE TRIAL TEST CONDITIONS
There are no Acceptance Trial Test Conditions associated with this review.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE
Printed on: 29/01/01 Page 88 of 88
Nothing contained herein shall be deemed or construed as affecting existing contractual obligations or creating new contractual obligations between ICL Pathway and the DSS and/or POCL