FUJ00081137 - Email from Mike Steward to Gareth Jenkins, Mark Wright and Steve Bansal re: receipts and payments mismatch issue

Evidence on official site

FUJ00081137
FUJ00081137

Jenkins Gareth ch TS i Bansal Steve

Stewart Mikef”
Sent: Fri 10/1/2010 1 4 AM (UTC)
Subject: FW: EMMA RE: Receipts Payments Missmatch Issue

Lost Discrepancies 290910.doc

All, Emma is only just approaching P&BA re this issue so I guess it wont be unrtil Monday PM for the conf call at the earliest.
Regards Mike

Mike Stewart SDM On-Line Services
Royal Mail Group Account/UK Private Sector

FUJITSU
Lovelace Road, Bracknell, Berkshire, RG12 8SN
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Web: http:770k Tujitsi-com
Fujitsu Services Limited, Registered in England no 96056, Registered Office: 22 Baker Street, London, W1U 3BW

This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.

} On Behalf Of Duty_Manager'

To: Stewart Mike
Subject: Re: EMMA RE: Receipts Payments Missmatch Issue

Hi Mike

Sorry about the delay on this..each time I pick this up something else drops in. I will approach P&BA again today.

Many thanks

Emma

To: <Duty_Managet__
ce:

Hard Copy To:
Hard Copy ce:

Date: 29/09/2010 11:04

From: "Stewart Mike" <{

Subject: EMMA RE: Receipts Payments Missmatch Issue

Emma, Re our discussion, please read the attached word doc which summerises the issue we have discovered, we can report that
since May this issue has occurred 45 times at 42 branches and looks like it may well continue to happen at a rate of 5 a week.

We are working on a fix and is hopefully due to complete and get released to Live in REL2.20 which is scheduled in about 5 weeks
time.
FUJ00081137
FUJ00081137

As discussed, if you can please read and then decide who is best to deal with this issue within P&BA and if we can then arrange a Conf
Call to discuss how we handle these offices that have this issue, Gareth, Mark, Steve and myself should all be available at sometime
during Thursday and Friday to discuss.

If you need anymore please let me know.

Regards Mike

<<Lost Discrepancies 290910.doc>>

Mike Stewart SDM On-Line Services
Royal Mail Group Account/UK Private Sector

FUJITSU

Fujitsu Services Limited, Registered in England no 96056, Registered
Office: 22 Baker Street, London, W1U 3BW

This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu
Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.

(See attached file: C.htm)(See attached file: Lost Discrepancies
290910.doc)

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