FUJ00092898
FUJ00092898
Horizon Next Generation Joint Progress Meeting
Meeting 143
Notes of Horizon Next Generation Joint Progress/Release Board Meeting
Meeting of Thursday 4" February 2010
Attendees:
Name Initials_I Role Comments
Mark Burley MB Programme Manager (POL) Chair
Debbie Richardson DR Test Manager (Fujitsu)
John Wheeler JW. PMO OManager (POL)
Kevin Tallboy KT Planning Manager (POL)
Ravi Chambers RC PMO Manager (Fujitsu) Apologies
Geoff Butts GB Programme Manager — HNG (Fujitsu)
Will Russell WR Migration Manager (POL)
Vince Cochrane Wiel Network Specialist (Fujitsu)
Alan D’Alvarez. AD Programme Director — HNG (Fujitsu)
Lee Farman LF Test Manager (POL)
Phil Norton PN Acceptance Manager (POL)
lan Trundell IT HNG Design Authority (POL)
Adam Martin AM Service Delivery (POL)
Dave Hulbert DH Service Delivery (POL) Apologies
Graham Welsh GW. Customer Services (Fujitsu)
Graham Allen GA Development Manager (Fujitsu)
Lup Yau LY. PMO (POL) Apologies
Mike Wood MW. Director of Programmes (Fujitsu) Apologies
Gaetan van Achte GvA Service Director (Fujitsu) Apologies
Chris Dodington cD Implementation Manager (Fujitsu)
Barry Evans BE Migration Team (POL)
Distribution: As above, plus David Smith, and the Fujitsu & POL lead teams
1 Minutes from Previous Meeting
The previous minutes were accepted.
2 Actions and Points to Note from Previous Meeting/Current meeting
No. I Owner Action or point to note Status/Progress Date
required
New Actions and Points from meeting of 10" December
135.08 GW _I Ithas been reported Post Meeting Note: AD spoke with Graham Closed
that Fujitsu
Engineering Services
fixing branch
equipment — AD to
this will not impact
HNG rollout
have been missing the
Horizon SLA targets for
supply assurance that
Welsh and he described the many actions
being taken by the two Service organisations
to both monitor and pick up on any issues
regarding support and the mitigating actions
they are/have/will put in place.
Action transferred to GW.
17/12 Clfwd. Fujitsu Engineering support are
currently operating just below Amber status.
A meeting has been arranged for 21st
Ref: HNG Joint Progress Meeting Minutes 100204.doc
Page 1 of6
FUJ00092898
FUJ00092898
Horizon Next Generation Joint Progress Meeting
Meeting 143
December to review the support levels. The
concern remains that if the Engineering team
do hit this limit then it may require the
proposed Branch Router rollout to slow down,
MB to be informed of the outcome from this
meeting.
23/12 Cifwd. GvA provided an update. Branch
Router and Migration rollout will be supported
by 2E2 and Touch engineers. Agreements in
place to ramp up 2E2 and Touch engineers as
required. 6 dials report will track progress of
migration. GvA to share assurance with DH via
email, as SLTs have not been met
consistently. Daily assessments will be
needed going forward, with immediate
remedial actions in place to address issues.
GW to provide confirmation that everything is
in hand before this action can be closed.
31/12 Cifwd.
07/01 Cifwd. Ongoing. GW has produced a
note for AD which he will forward on to MB.
14/01 Cifwd.
21/01 C/fwd. AD to fwd note to MB
28/01 C/fwd. GW to fwd note to MB
04/02 Complete
New Actions and Points from meeting of 7" January
139.04 GW I Once HNGx is in Live pilot there will 14/01 Cifwd. Closed
be a need to measure transaction 21/01 C/fwd. Review of how
timings. GW to review how this can this will be achieved is being
be done and respond. lead by Dave Chapman.
Update to be provided to MB
before today’s RAB.
28/01 C/fwd. LF happy with
information provided to date,
continue monitoring. Further
update at next JSB.
04/02 Closed. Monitoring
continues, Re-raise by
exception.
New Actions and Points from meeting of 14” January
140.07 AD Investigate if any other variations n 21/01 C/fwd. Work has begun 05/02
¢«GW) I Counter configurations (above and looking at how this can be
beyond the Security Policy) could checked / tested.
cD cause migration failures.
MB expressed his concern that
very little progress has been
made on this action. .
28/01 C/fwd. AD issued a note
summarising the investigations
to date. MB has responded, AD
to provide further update Joint
Ref: HNG Joint Progress Meeting Minutes 100204.doc
Page 2 0f6
FUJ00092898
FUJ00092898
Horizon Next Generation Joint Progress Meeting
Meeting 143
Steering Board next week
04/02 C/fwd. Additional data is
now being received to
understand further the
configurations of the branches.
CD is reviewing this information
and will propose best way
forward. Further update at next
Joint Steering Board.
140.08
AD
(GW)
Provide a process for how releases
will be implemented beyond the
current maintenance release (01.08).
Process will need to be discussed
and agreed with POL Service
Delivery.
21/01 C/fwd. The previously
scheduled meeting has been
postponed and will now take
place before the next SMR
(Third week of February)
However; there is an urgent
need for the Test teams to
understand the contents and
processes for future
maintenance releases.
AD to progress under 141.05
28/01 C/fwd. Work in progress,
recent events have taken
priority. Further update at next
Joint Steering Board.
04/02 C/fwd. Dave Cooke is
now leading on this. He is
forming a proposal on the
framework and Governance
bodies that will be put in place to
target the implementation of
deferrals. Proposal to be
documented, reviewed and
agreed by the service delivery
organisations and the
Programme.
11/02
140.12
To confirm that there will be
additional migration support available
from Fujitsu (to bring back the rollout
completion date)
21/01 C/fwd. Currently
unconfirmed.
28/01 C/fwd. AD to discuss with
MB on 29" January.
04/02 C/fwd. GB has received
a training proposal from 4G and
this is now under review. GB to
provide an update to MB by 5"
February.
05/02
New Actions and Points from meeting of 21° January
141.02
DR
GA
Vodafone Testing: DR to provide an
update on progress-to-date by close
of business 22 January.
28/01 C/fwd. Fix expected in to
test on 5" February. Vodafone
have made their fix in live
already.
GA to confirm position at next
week's Joint Steering Board.
Closed
Ref: HNG Joint Progress Meeting Minutes 100204.doc
Page 3 of 6
FUJ00092898
FUJ00092898
Horizon Next Generation Joint Progress Meeting
Meeting 143
04/02 Close as BAU. Vodafone
testing is due to commence
tomorrow.
141.03 DR Review proposed date for RO1.08 28/01 C/fwd. Plan being agreed I 05/02
being ready for Live. Current date is I between Development,
beyond the target date for the Requirements and Testing
commencement of High Volume Pilot. I teams. Further update next
week.
04/02 C/fwd. Meeting being held
today to review plan for RO1.08.
It was noted that this plan needs
to include all ‘Must Have’ fixes.
141.05 AD Provide coordination to ensure the 28/01 C/fwd. For clarity this Closed
process for agreeing the content and _I action is focused on the control
timing of future maintenance releases I and visibility of future releases.
is produce. This is becoming urgent Position on ADSL needs to be
for the joint test teams. understood.
04/02 Closed. Merged into
action 140.08
141.06 vc Obtain assurance from Fujitsu that all I 28/01 C/fwd. In progress,; note I Closed
necessary activity required for passed to IT. Further update
completion of 2 Factor authentication I next week.
will be completed before the 04/02 Closed. Work
scheduled audit (Mid February) progressing well. Action closed
as BAU. VC to raise by
exception.
141.11 GB Track 2 data: GB to forward formal 28/01 C/fwd. RC to chase up 11/02
CT details to IT for review. response from Guy Wilkerson.
04/02 C/fwd. GB will follow up
and respond to MB.
New Actions and Points from meeting of 28 January
142.01 KT Schedule an Progress/Issues update I 04/02 Completed Closed
meeting for 10:30 tomorrow morning.
142.02 LF Review the current live issues 04/02 Closed from these Closed
DR impacting Coton, Warwick and Derby I Actions. Being monitored via
and investigate the testing performed I the CWD issues list.
in these areas.
It was noted that this would be
difficult until the detail behind the
issues is known.
142.03 I info I Volume Testing: The plan remains to I For Information
commence Calibration testing on 30"
January.
142.04 info Branch Router Rollout: WR reported I For Information
that there had been a marked
improvement in the Branch Router
daily rollout success rate (Now at
80%).
142.05 AD Inform MB who will pick up GB’s Closed Closed
tasks, including the RAG report, while
he is on compassionate leave.
Ref: HNG Joint Progress Meeting Minutes 100204.doc
Page 4 of 6
FUJ00092898
FUJ00092898
Horizon Next Generation Joint Progress Meeting
Meeting 143
New Actions and Points from meeting of 4” February 2010
143.01 BE I Review the number of PHUs targeted I New Item
for inclusion in the High Volume Pilot.
Currently it Is planned to migrate 160
units.
11/02
143.02 info Branch Router Rollout: The For Information
Slave/LAN fix is now ready for
implementation. It is expected that
we should see a marked
improvement in daily router rollout
success rate.
143.03 cD Issue a statement regarding the New Item
proposed rollout of Routers for the
next 3 Saturdays and on Saturdays
thereafter.
05/02
143.04 GW I Obtain statistics regarding the New Item
number of ‘Screen Pauses’ and
reversals experienced at the HNG
branches since migrating. And
investigate and report back on the
root cause of why this is happening.
08/02
143.05 GB Re-open the RAB (Counter Pilot for New Item
MVP) milestone. Update the
comments to reflect that authorisation
was only given to proceed to the next
10 branches.
11/02
143.06 DR HNG SV&l Rig — Propose a way New Item
forward for managing the contention
for the use of the SV&I rig for
Release 1 issues and Release 2
development.
11/02
143.07 I AD I Arrange a meeting for next week to New Item
review the Key Risks and ensure they
are all up to date.
11/02
143.08 GW _I Forward the report regarding the BTS I New Item
position at Lapworth to WR.
05/02
143.09 GB Counter Migration Packages: Forward I New Item
updated slide summarising latest
position to MB.
11/02
143.10 GW I To provide advice to POL as to the New Item
correct action that should be taken by
Branches receiving the;
‘Unable to contact Data Centre’
message.
05/02
3 Points to note
e Incorporated into actions/points to note above
4 AOB
e incorporated into actions/points to note above
Ref: HNG Joint Progress Meeting Minutes 100204.doc
Page 5 of6
FUJ00092898
FUJ00092898
Horizon Next Generation Joint Progress Meeting
Meeting 143
5 Next meetings:
¢ Next Interim Joint Steering Board: Thursday 11" February, 14:00 — 15:30,
Teleconference
¢ Next Full Joint Steering Board: Thursday 18" February, 10:00 — 13:00, London
Remote attendance numbers (when provided) are as follows:
Number to dial:
Participant Passwort
Ref: HNG Joint Progress Meeting Minutes 100204.doc
Page 6 of 6