FUJ00095195 - Email from Alan Simpson to Andy Dunks re: Monthly incident log for March 2010

Evidence on official site

FUJ00095195
FUJ00095195

To:
From:
Sent: 249:
Subject: monthly incident log for March 2010
IncidentLog310310.xIs

Hi Andy,
Attached is the incident log for last month.

32 calls - Ref 642 to 673 inclusive. I have tried to find closing details
for as many as I can but the following ones are awaiting updates from
Fujitsu:

642 - Horizon alleged system integrity issues

644 - Horizon On Line card account transaction issues
658 - VSAT sites connectivity failure

663 - Bishopsdown transfer functionality issue

664 - HNG error messages

669 - Duplicate txn id numbers being displayed

673 - OLS failure in BT postcode area

(See attached file: IncidentLog310310.xIs)
Could you please chase these ones up and I will see you on Friday.

Regards
Alan

Alan Simpson

Security Incident Senior
Post Office Ltd
Operations

1st Floor, Ashford Crown Office
Tufton Street

ASHFORD

Kent

TN23 1AA

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