FUJ00097061 - Email chain discussing duplication of transaction records on ARQ returns. Email from Butts Geoff to Cooke David RE: FW: ARQs

Evidence on official site

FUJ00097061
FUJ00097061

To: Cooke David.
Ce: _Andrews Mark (GD HQ
Graham.
From: utts Geoff =ADMINGROUP1
Sent: Fri 25/06/2010 1:28:54 PM (UTC)

Subject: I FW: ARQs

RE: Duplication of Transaction Records on ARQ Returns

RE: Duplication of Transaction Records on ARQ Returns
EW: Duplication of Transaction Records on ARQ Returns
RE: Duplication of Transaction Records on ARQ Returns
FW: Duplication of Transaction Records on ARQ Returns
RE: Duplication of Transaction Records on ARQ Returns

RE: Duplication of Transaction Records on ARQ Returns

Dave,

FYI. This issue has been raised by Graham Welsh. POL did not mention this on the call this morning, but be aware this may
become an Acceptance Incident. Gareth is checking on the viability of the workaround but we do not have any capacity to include
this in Release 1.

Regards,

Geoff

From: Wilkerson Guy

Sent: 25 June 2010 14:21

To: Beresford Peter

Cc: Butts Geoff; Thomas Penny
Subject: ARQs

Importance: High

Peter,

Please can you keep an eye on this while I'm away. The issue is that I don’t want to be telling POL that they can’t rely on Branch
numbers or that there’s a risk of more complaints from Post masters. They could regard this as a serious issue and delay
acceptance on HNG-X. Geoff Butts tells me he’s aware and that they are working on a permanent fix.

Guy