FUJITSU Major Account Review — Actions
Account
Name:
Post Office
Account
Manager:
Dave Baldwin
Date of this
review:
Date of last
th
7" March 2006 ae
02/12/04
Attendees:
David Courtley; Tim Gibson; Dave Baldwin; Colin Lenton-Smith; Richard
Escobar; Sue Payne
Copies:
Liam Foley; Business Assurance
Action No:
Action:
Actionee:
Due Date:
Look to build relationship with Alan Cook with
sponsorship/support from Ric Francis. Take
opportunity to celebrate contract signature (June
2006).
Complete - A relationship has been built with
Alan Cook with meetings hosted with David
Courtley, Richard Christou and Akikusa-san.
Contract due to be signed on 31/8/06 and will
be low key celebrations at Post Office request.
DB/LF
CLOSED
ASAP
Good news story around overall service availability
to be publicised once the HNG-X contract is signed.
Complete - We will publicise internally in a low
key manner due to Post Office request that no
external publicity be made for at least 3 months
after contract signature. Reasons are valid and
can be disclosed separately.
DB
CLOSED
Contract
signature
Branch Network Resilience — there is risk around
movement from C&W. Discuss with Ray Clarke.
Complete - Risks discussed and corrective
actions eventually put in place. Service take on
successful.
DB
CLOSED
As
appopriate
I Update on actions from 2" December 2004
Info
Actions completed or superceded by this
review.
Please direct any queries or updates to Business.Assuranc i
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