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HNG-X Release 2
Release 2 Wrapper UKR&RMG-SKI-57621
Release 2 Feasibility study UKR&RMG-SKI-58527
3 July 2009
Suzie Kirkham / David Hinde / John Burton
Purpose:
To approve submission of CT for Release 2 wrapper
To approve submission of CT for Feasibility study
Approve Commercial cover for remaining Release 2 work
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Key Sales Issues
Contractually, no funding for the maintenance of a test and development facility beyond the
requirements for the delivery of the current HNG-X Release 1 (Horizon On Line) and POLSAP
programmes
Existing resource and test facilities will be de-commissioned over the next six months
Opportunity is to create and sell an ongoing change and new business capability in HNG-X
Key deliverables:
Feasibility study to cover development of a test and development strategy for co-existence of
Release 1 and 2
Release 2 wrapper including Stream 1 and 2 resources
Proposal to maintain a test / development facility for ongoing changes to end of contract
Release 2 CT’s for each of the 17 Release 2 requirements)
Proposal to maintain core resource within the account as Release 1 completes — Stream 3 (Draft CT
with POL to review)
Re-establish the Demand Planning Forum to re-establish the flow of new work and manage Stream
3 resource
Enable POL to re-engage with the business and start setting expectations
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Release Charges pre HNGx (2006)
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Total SI
Headcount
r' Additional Resource
funded by individual project CTs
planned for by Demand Planning Forum
Managers Individual Project
with own CT(s)
Designers
Individual Project
Developers with own CT(s)
Wa : Individual Project
Individual Project :
Testers with own CT(s) with own CT(s)
Programme
Office
Developers 4h Lj ne Support
funded by its own line in the Agreement
Testers
>
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Release 2 Requirements
Fujitsu are requested to provide the total cost (including ongoing operating costs)
for delivering the following agreed Changes in Release 2:
CR1384 PCI — 2 Factor Authentication
CR1518 Customer Card Issuance Amendment
CR1654 AEI Near/Real Time AP/ADC Data
CR1655 AEI Encrypted AP/ADC Data
CR1750 High Value Referrals for Transactions
CR1756 Global Express
CR1760 Camelot Cheque Reconciliation
CR1761 Travel Insurance — Date Calculation in AP/ADC
CR1764 Cash Declaration Conformance
CR1788 Change to HNG-X for Transaction Acknowledgement (a.k.a. PING)
Plug and Play Phase 1 Branch Counter Requirements
The following are considered to be independent of Release 2
CR1635 ADSL New URL (maintenance release for R1)
CR1683 ADSL Checker (maintenance release for R1)
CR1698 BFPO Branches Online(Independent of R2)
CR1702 BFPO Prototype (Independent of R2)
CR1762 Removal of Track 2 Data from Audit File (Independent of R2)
CR1766 New PAF Lite Address Input
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Procurement Process and Timetable
Milestone Date Owner
R2 Wrapper CT Early July 09 S Kirkham / David Hinde /
John Burton
Feasibility study — dev & Early July 09 S Kirkham / David Hinde /
test John Burton
Infrastructure proposal End July 2009 David Hinde /
John Burton
Stream 3 CT July / August 2009 S Kirkham / David Hinde /
John Burton / G Wilkerson
Release 2 CT’s July / August 2009 S Kirkham / David Hinde /
John Burton
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Value Proposition
* Re-introduce the ability to make changes which, when grouped
together, deliver economies of scale
* Catch-up release, post change freeze, before re-establishing an
ongoing pattern of incremental releases
* Provide an enabler for major projects i.e. Globe & PIN Pad
¢ Use of pre-pay & credit notes for development, test and design
¢ Will provide enabler for changes to support POL 11 to 16 strategy
¢ Peter Rowley, Mike Wood and Andy Hall presented to Mike Young —
Director of Operations (POL) that the Globe enablers would be part of
Release 2. The date for Release 2 is to be agreed with POLby mid
July.
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Overview of Relationship Plan
Name / title / role / Fujitsu Services Relationship
Buying Cycle Position Key Contact and planned activities
ike Young, Operations Director Andy Hall Regular contact
Dave Smith, Head of Change &IS_—_ [Andy Hall / Suzie Kirkham oy contact
(Chris Taylor, Release Manager, Vohn Burton / John Jukes on contact
Liz Tuddenham, Commercial Guy Wilkerson Regular contact
lark Burley, HNGX Programme (Graham Murray Regular contact
anager
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Competition
* Release strategy is not competitive
* Risk beyond R2 of POL’s architectural direction driving away from
HNG-X, limiting subsequent release contents
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Win Strategy
Establish payment drivers as separate “streams”
Stream 1
Stream 2
Stream 3
Stream 4
Stream 5
Release costs
Indirect staff / overhead costs
Retention of Minimum capability
Infrastructure provision & support
Project specific work via individual CT
Separate Release 2 resource / infrastructure from Release 3 onwards requirements
Release 2 is tactical, need to plan Release 3 onwards separately
Release 2 — aim to submit deliverables by end July 09
Agree commercial approach and approach to credit notes and pre-pay
Establish revised governance around ‘new business to HNG-X’ to ensure joined up
approach
Establish effective relationship plan to ensure all elements move forward to meet
the release timescales
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Financial Proposal
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¢« See attached spreadsheet
Summary
Release 2 Wrapper (July 09 — April 10)
TCV £1,575,039
Margin £593,653 or 37.7%
Feasibility Study
TCV £38,212
Margin £13,981 36.5%
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Delivery Resource Requirements
*See attached spreadsheets for resources required in the following activities
¢ Release 2 wrapper
¢ Feasibility study
¢ CT Impacting
¢ Infrastructure proposal
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Commercial cover
¢ April to June costs covered by prepay.
* Contract for R2 wrapper and Feasibility Study (covers costs from July 09 to
April 2010)
¢ Bid Budget required to cover costs of Release 2 resources until CT
approval achieved:
¢ Wrapper (July & Aug) 118K (Covered in proposed CT)
¢ Feasibility study 25K (Covered in proposed CT)
* CT Impacting 78K
Total commercial cover 221K
Bid Budget
Test Proposal 15K
All costs above to be charged back into individual CT’s
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Legal / Commercial 1
¢ Current contract includes :
¢ Bare minimum to keep existing services going
¢ No additional capacity
* Overhead resources
¢ Nothing else for changes
¢ Resource will normally be offset to individual changes within Releases
with only unexpended standing team resource being booked to central
number.
¢ POL want local flexibility to mix between charging on Standing Team or
Project as long as they achieve minimum level.
« Extra or specialist resource will be charged against specific changes
¢ Effectively T&M with minimum commitment — sized for HNG-X only
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Legal / Commercial 2
* Pre-pay
¢ Ends March 2010
¢ Use it or lose it on monthly basis
* POL would like to extend to cover at least Standing
Test/Development/Core team, possibly up to 2015
¢ Requirement would be firm 6/12 months ahead and indicative
thereafter
* Credits
* £4.16M of Development Credit can be offset against
Development Labour, preferably against margin.
* £2M Bill of Materials Credit can be offset against Test Equipment
& Labour, preferably against margin.
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Risk Plan
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Risk No. Risk Description
Factored
exposure
1 There is a risk that timescales, cost and quality could be compromised by
extensive loss of key staff as HNG-X Release 1 is completed
tba
2 There is a risk of delay and cost overrun as a consequence of building a second tba
release on top of what may prove to be an unstable initial HNG-X release
3 tba
Total Factored Exposure tba
Proposed Contingency tba
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Bid Team
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Role
Business Owner
Name
Andy Hall
Account Manager
Suzie Kirkham
Opportunity Owner Suzie Kirkham
Bid Manager John Burton
Solution Owner David Hinde
Chief Architect Jeremy Worrell
Operations Director Wendy Warham
HNG-X Programme Director
Graham Murray
Finance
Kate Wratten / Pippa Cow
Commercial
Guy Wilkerson
Delivery Manager
David Hinde
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