FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pathwoy Acceptance Test Specification Date: 22/12/98
Document Title Reconciliation Acceptance Test.
Document Type Acceptance Test Specification
Abstract This document describes the Acceptance Test for Reconciliation
Status Issued
Author John Dicks
Approval By 22/12/98
Distribution Pathway Management Team
Test & Integration Manager
Pathway Library
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: [DATE \*
MERGEFORMAT ]
CONTRACT CONTROLLED Page I of 58
Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pathwoy Acceptance Test Specification Date: 22/12/98
POCL/DSS Jeff Austin
Colin Standring
Paul Redwood
PDA tba
Recommended for — ICL Pathway Test Manager Authority(ies) Test Manager
Approval
Signature
Name
Date
Approved For and behalf of ICL For and behalf of Authority(ies)
Pathway
Signature
Name
Date
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: [DATE \*
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CONTRACT CONTROLLED Page 2 of 58
Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
1 DOCUMENT CONTROL
1.4 DOCUMENT HISTORY
Version Date
Reason
1.0 12/5/97 Release le Version for approval
Ll 30/3/98 New Release 2 Version for review
1,2 4/6/98 New Release 2 Version including Trials elements for review
13 25/9/98 New Release 2 Version for review removing Trials elements
following comments and review meeting
1.4 13/11/98 New Release 2 Version for approval following comments and
responses
1.5 9/12/98 Text unchanged following comments and responses, for
approval
2.0 22/12/98 Approvals version
0.2 ASSOCIATED DOCUMENTS
Reference Version Date Title Source
(1) Acceptance 11/02/97 Acceptance Criteria Pathway
Criteria
(2) Acceptance 0.1 13/09/96 Standard for Raising and Pathway
Standard Progressing Acceptance
Incidents.
(3) Acceptance Ll 29/5/98 Standard for documenting Pathway
Standard Acceptance Specification
(4) Authorities’ 72 22/5/97 Acceptance Procedures DSS/POCL
Agreement Schedule (A)A07
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CONTRACT CONTROLLED Page 3 of 58
Nothing contained herein shall be deemed or construed as affecting existing contractual
obligationy or creating new contractual obligations betwee ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pothwoy Acceptance Test Specification Date: 22/12/98
Reference Version Date Title Source
(5) POCL 72 22/5/97 Acceptance Procedures POCL
Agreement Schedule (P)A11
(6) DSS Agreement 7.2 22/5/97 Acceptance Procedures DSS
Schedule (D)A11
(7) Authorities’ 8.1 8/3/98 Requirements Schedule DSS/POCL
Agreement (A)B04
(8) Authorities” 8.1 8/3/98 Solutions Schedule Pathway
Agreement (A)B05
(9) DSS Agreement 8.1 8/3/98 Requirements Schedule DSS
(D)AI5
(10) DSS Agreement 8.1 8/3/98 Solutions Schedule Pathway
(D)A16
(11) POCL 8.0 13/11/97 Requirements Schedule POCL
Agreement (P)AIS
(12) POCL 8.1 8/3/98 Solutions Schedule Pathway
Agreement (P)A16
(13) CR/FSP/004 40 30/9/97 Service Architecture Design Pathway
Document
(14) PA/STR/009 2.0 24/2/98 Release Contents Definition Pathway
for Pathway New Release 2
(15) AP/IFS/001 21 22/6/97 Pathway to HAPS Interface Pathway
Specification
(16) CR/FSP/004 4.0 30/9/97 Service Architecture Design Pathway
Document
(17) CR/FSP/011 1.0 10/6/98 Functional Specification for Pathway
the Reconciliation of Cards
and Temporary Tokens
(18) CR/FSP/017 1d 28/9/98 BPS Reconciliation of Pathway
Fallback & Recovery
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Printed on: [DATE \*
Page 4 of 58
Nothing contained herein shall be deemed or construed as affecting existing contractual
obligationy or creating new contractual obligations betwee ICL Pathway ancl the DSS and/or
POCL.
Pathway
FUJ00119621
FUJ00119621
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
(19)
(20)
(21)
(22)
(23)
(24)
(25)
(26)
(27)
Reference
CR/SPE/002
CR/SPE/005
CR/SPE/006
CS/FSP/009
OBCSINT
001
PTA/PR/008
RDP/AIS/001
SD/DES/004
SD/DOC/001
Version Date
0.6
0.2
0.1
1.0
6.04
3.3
2.4
17/8/98
12/6/98
17/8/98
1/5/98
1/8/96
10/10/97
2/2/98
22/6/98
24/6/98
Title Source
Transactions
Specification for PAS Card Pathway
Payment Accounting &
Reconciliation (CBOS)
Reports -From Release NR2
Specification for APS Pathway
Reconciliation Reports — for
Release NR2
BPS Reconciliation of Pathway
Fallback and Recovery —
BSU Exception Report
Specifications
NR2—PCHL Call Enquiry Pathway
Matrix
DSS Client Interface DSS
Specification \OBCS
CAPS to PAS/CMS Data DSS
Interface Definition and
Validation Rules (R3)
(‘DIDVR’)
Reference Data to Pathway = POCL
(Reference Data Project
Application Interface
Specification)
BA/POCL Reports and Pathway
Receipts - Pathway Horizon
Office Platform Service:
Release 2
Horizon OPS Desktop Pathway
Messages and Help Text
Release 2
© 1998 ICL Pathway Ltd
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Printed on: [DATE \*
CONTRACT CONTROLLED Page 5 of 58
Nothing contained herein shall be deemed or construed as affecting existing contractual
obligationy or creating new contractual obligations betwee ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pothwoy Acceptance Test Specification Date: 22/12/98
Reference Version Date Title Source
(28) SD/SPE/016 2.0 19/5/98 Horizon OPS Menu Pathway
Hierarchy Release 2
(29) SD/STD/001 1.2 18/3/98 Pathway Horizon Office Pathway
Platform Service Style Guide
Manual
(30) SU/DES/001 6.0 27/8/97 CAPS Access Service High Pathway
Level Design
(31) SU/DES/008 3.1 8/6/98 CAPS Access Service Pathway
(On-Line) High Level
Design
(32) tba Processes & Procedures Pathway
Document (for Release 2)
(33) tba Counter Procedures Manual Pathway
(Automated Procedures,
Release 2 level.)
(34) TI/IFS/001 5.2 14/4/98 Pathway to TIP Application POCL
Interface Specification
(35) VI/TSC/098 1.0 11/3/98 Business Thread MISO1 Pathway
(36) VI/TSC/099 1.0 16/4/98 High Level Test Plan Pathway
MISO101
(37) VI/TSC/101 1.0 19/3/98 High Level Test Plan Pathway
MISO103
(38) VI/TSC/123 2.0 30/9/98 High Level Test Plan Pathway
BPS1701
(39) VI/TSC/124 2.0 23/9/98 High Level Test Plan Pathway
BPS1702
(40) VI/TSC/133 2.0 23/9/98 High Level Test Plan Pathway
BPS1703
(41) VI/TSC/135 1.0 27/8/98 High Level Test Plan Pathway
© 1998 ICL Pathway Ltd
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
Printed on: [DATE \*
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pothwoy Acceptance Test Specification Date: 22/12/98
Reference Version Date Title Source
BPS1202
(42) VI/TSC/137 1.0 9/7/98 Business Thread APRO1 Pathway
(43) VI/TSC/138 1.0 21/7/98 High Level Test Plan Pathway
APROIOI
(44) VI/TSC/29 2.0 11/3/98 Business Threads Pathway
BPS05-BPS09
(45) VI/TSC/40 3.0 17/4/98 High Level Test Plan Pathway
TPSO101
(46) VI/TSC/81 3.0 23/9/98 High Level Test Plan Pathway
OBCO0101
(47) VI/TSC/83 1d 21/4/98 High Level Test Plan Pathway
RDSO101
(48) VI/TSC/89 1.0 18/3/98 High Level Test Plan Pathway
BPS1101
(49) VI/TSC/93 2.0 30/9/98 High Level Test Plan BPS Pathway
1401
(50) SU/DES/003 4.0 10/11/97 OBCS Access Service High Pathway
Level Design
(51) VI/TSC/49 1.0 27/3/98 High Level Test Plan Pathway
BITO301
(52) VI/TSC/41 1d 8/6/98 High Level Test Plan Pathway
EPO101
(53) VI/TSC/41 1.1 8/6/98 High Level Test Plan Pathway
EP0102
(54) VI/TSC/85 1d 8/6/98 High Level Test Plan Pathway
EP0103
(55) VI/TSC/141 1.0 4/9/98 High Level Test Plan Pathway
BPROIO1
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Page 7 of 58
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POCL.
Printed on: [DATE \*
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pathwoy Acceptance Test Specification Date: 22/12/98
Reference Version Date Title Source
(56) VI/TSC/145 0.1 7/9/98 High Level Test Plan Pathway
BPRO102
(57) VI/TSC/131 Ll 25/9/98 High Level Test Plan Pathway
SUPO0102
(58)
(59)
(60) CR/REP/O11 0.2 30/9/98 Solution & Service Pathway
Reconciliation
(61) As_cavOl.doc 0.1 4/12/98 Acceptance Specification DSS / POCL
draft Consolidated Caveats
0.3 ABBREVIATIONS
AP Automated Payment
BES Benefit Encashment Service
BPS Benefit Payment Service
BT Business Thread
CAPS Customer Accounting & Payments Strategy
CBOS Common Basis of Settlement
CMS Card Management Service
DSS Department of Social Security
EPOSS Electronic Point of Sale Service
ESNCS Electronic Stop Notice Control System
HAPS Host Automated Payment System
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pothwoy Acceptance Test Specification Date: 22/12/98
HLTP High Level Test Plan
HLTP High Level Test Plan
LFS Logistic Feeder Service
PAS Payment Authorisation Service
PCDF Pathway Card Distribution Facility
PDA Programme Delivery Authority
POCL Post Office Counters Ltd
QR Quality Review
RD Reference Data
RED Reconciliation Exceptions Database
RDMC Reference Data Management Centre
SAPADS Systeme, Andwendungen, Produkte in der Datenverarbeitung Advanced
Distribution Service
TIP Transaction Information Processing
TMS Transaction Management Service
0.4 CHANGES IN THIS VERSION
Version 1.1 was a complete replacement appropriate to New Release 2.
Version 1.2 introduced Acceptance Trials for certain Acceptance Criteria.
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: [DATE \*
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Page 9 of 58
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
Version 1.3 removed Acceptance Trials per agreement at QR of 22/7/98. Wherever
feasible the test condition to be employed is that the associated test reports containing no
non-conforming entries relating to the criteria.
Criteria 890/1,2, which deal with APS Reconciliation, were transferred from the APS.
Acceptance Specification.
Reference (60) is intended as a background guide to this specification.
Version 1.4 was produced following comments received 6/11/98 and incorporating
changes noted in associated responses. A test for the RED is included.
Version 1.5 following responses to comments received 4/12/98. No changes to main
texts.
Version 2.0 approvals version.
0.5 GENERAL CAVEAT
Approval of this Acceptance Specification is subject to the relevant caveats in the extant
version of Acceptance Specification Consolidated Caveats.
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Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
0.5 TABLE OF CONTENT
1._ DOCUMENT CONTROL...
14 DOCUMENT HISTORY
0.2 ASSOCIATED DOCUMENTS.......
Pathway
0.3 ABBREVIATIONS
0.4 CHANGES IN THIS VERSION
0.5 GENERAL CAVEAT ....
0.5 TABLE OF CONTENT
1, PURPOSE & SCOPE...
2. ACCEPTANCE INCIDENTS...
3. ACCEPTANCE PERIOD...
4. DELIVERABLES & SERVICE ....cscsssssssssnensesssnsessnsssennsnsensansesnneneessensnsenensensensansaneen 10
5. ACCEPTANCE CRITERIA.....
S.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS...
5.1.1 Description of tests conducted by Acceptance Trial...
5.1.2 Description of tests conducted by Acceptance Review...
5.2 CRITERIA FOR LATER ACCEPTANCE ......
5.3 CRITERIA SUMMARY
6. ACCEPTANCE INCIDENT SEVERITY.......:sssscsesesssssseesesessseeneneeeeneneasstenensesesenensesenene 39
6.1 HIGH SEVERITY INCIDENTS .....
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
6.2 MEDIUM SEVERITY INCIDENTS .
6.3 LOW SEVERITY INCIDENTS .....
7. TEST DATA...
8. AUTHORITY RESPONSIBILITIE!
8.1 APPOINT TEST MANAGER ...
8.2 ACCEPTANCE INCIDENT REPORTS.....
8.3 ACCEPTANCE INCIDENT ANALYSIS REPORTS
8.4 ATTENDANCE AT TRIALS AND REVIEWS...
8.5 MANAGEMENT AND CO-ORDINATION ...
8.6 PROGRESS REVIEWS...
9. CONTRACTOR RESPONSIBILITIES.....
10. ACCEPTANCE TRIAL TEST CONDITIONS.
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
1. PURPOSE & SCOPE
This document describes the Acceptance Test for Reconciliation in accordance with the
Acceptance Procedures that are set out in the Schedules referred to section 0.2, and also
the Pathway document “Standard for Documenting Acceptance Specifications”. This
Test will determine that Reconciliation meets all the Acceptance Criteria that are agreed in
the Acceptance Test Specification and that are within the scope of the “Pathway Release
Contents Specification” document for New Release 2 if applicable.
pss
Interface
PAS MS
POCL.
Infrastucture
Figurel-1: This Acceptance Test in relation to others
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CONTRACT CONTROLLED Page 13 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
2. ACCEPTANCE INCIDENTS
The standard and method for originating, progressing and resolving Acceptance Incidents
shall be as described in the associated Document “Standard for Raising and Progressing
Acceptance Incidents”.
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
Pathway Acceptance Test Specification
FUJ00119621
FUJ00119621
Ref.: CR/ACS/012
Version: 2.0
Date: 22/12/98
3. ACCEPTANCE PERIOD
The Acceptance Period for the Acceptance Tests which comprise the Operational Trial is
as determined by schedule BO7 of the AUTHORITIES’ Agreement.
The Pathway programme plan details the schedule for the Reconciliation Acceptance Test.
4, DELIVERABLES & SERVICE
This section details the Deliverables and Services that are the subject of this Acceptance
Test and as defined by the related Agreements.
Deliverable or
Service.
Contract
Reference
Method
Requirement 891
Requirements Schedule (A)B04
Requirements Schedule (D)A15
Requirements Schedule (P)A15
Acceptance Review
Requirement 890
Requirements Schedule (P)A15
Acceptance Review
Table of Deliverables and Services.
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obligationy or creating new contractual obligations betwee ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
5. ACCEPTANCE CRITERIA
This section lists the identifier of each Acceptance Criterion that will be demonstrated by
the Acceptance Test. It also lists the Acceptance Test Conditions that are used to
determine whether (or not) the Acceptance Criterion has been met together with the
applicable test Phase.
5.1 ACCEPTANCE CRITERIA AND TEST CONDITIONS
Conformance of the Reconciliation Acceptance Criteria will be demonstrated through
Acceptance Trials and/or Acceptance Reviews.
Tests conducted by Acceptance Trials comprise practical tests using prepared test scripts.
If applicable the Test Condition(s) appropriate to a criterion are specified in section 5.1.1
together with a description of the test. Detailed composition of the test in terms of
sequences of Test Conditions is contained in Section 10. In the tables in section 5.1.1 the
rows labelled Function Run entry will be populated immediately prior to the running of
the Acceptance Trials in a working version of the Acceptance Test Specification. These
will provide invigilators with references to the checklists used to monitor the progress of
the testing. The order of running of Test Conditions will not necessarily correspond to
the order presented in HLTPs because of the “physicalisation” of the testing. The
Function Run entry will allow the invigilator to read across from the criterion to the
checklist.
Tests conducted by Acceptance Review comprise typically Document inspections, site
visits or presentations. If applicable the Test Condition(s) are described in section 5.1.2.
5.1.1 Description of tests conducted by Acceptance Trial
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 49 Acceptance Test Specification Date: 22/12/98
No Acceptance Criteria will be met by Acceptance Trial.
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
ICL Reconciliation
Pe 49 Acceptance Test Specification
FUJ00119621
FUJ00119621
Ref.: CR/ACS/012
Version: 2.0
Date: 22/12/98
5.1.2 Description of tests conducted by Acceptance Review
The table below shows which Acceptance criteria are to be met by Acceptance Review.
Each Acceptance Test will use the latest baselined version of any document referred to in
section 0.2 or below.
890
1,2
Requirement
POCL and/or Clients.
The APS shall ensure and demonstrate that all committed
Transactions have successfully passed from the Outlets to
The APS shall ensure there is at least one point in the day when
all Transactions to be sent to a Client are in step with those to
be sent to POCL.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
(20), (42), (43) [(60) AP and TIP synchronisation]
Operational trial
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obligations or creating new contractual obligationy between ICL Pathway ancl tre DSS and/or
POCL.
ICL
Pathway
FUJ00119621
FUJ00119621
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
1
Requirement (General)
The CONTRACTOR shall ensure that all captured data are
complete and accurately reflected in the appropriate outward.
interfaces:
(a) this applies to Transaction data of all types and modes
(including normal working, fall-back and Recovery, and to
normal usage, amendment, reversal, and so forth) and to Stock
and cash levels; and
(b) this applies to Reference Data changes, both local and as
received from the AUTHORITIES as follows:
« from DSS in respect of Reference Data for PAS and CMS;
« from ESNCS for OBCS stop lists;
« otherwise from the POCL Reference Data System except for
any specific transient arrangements;
(c) this applies equally at all levels and across Service
components.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(a) As (b) plus (15), (34), (43) (45), (51)
(b)
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POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Pathway Acceptance Test Specification Date: 22/12/98
i. CAPS to PAS (24), (30), (31), (44), (48), (41)
ii. ESNCS to OBCS Host (23), (50), (46)
iii. RDMS - RD Host (25), (47)
(c) As(a)
Operational Trial
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obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
891
2
Requirement (General)
I The CONTRACTOR shall synchronise data flows and storage,
and shall:
(a) monitor data transfers and account for data brought
forward, received, passed on and carried forward;
(b) monitor data transfers and account for data, across Service
interfaces and Service components;
(c) where a single datastream is "switched" to more than one
tecipient:
reconcile any timing differences between transfers;
account for any differences in processing or accounting
cycles of the recipients of related flows; and
provide information to each recipient to enable them to
reconcile with the other recipients of related data.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
Parts (a) and (b) are non-specific [(60) General Solution
Controls]
At solution boundaries:
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obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
ath Version: 2.0
P Acceptance Test Specification Date: 22/12/98
PAS/CMS(24), (30), (31), (44), (48), (41)
OBCS (23), (50), (46)
RD (25), (47)
HAPS (15), (43)
TIP (34), (45)
Counter (51)
Internal to solution:
(1)
Part (c) is specific to the following NR2 switched datastreams
Benefit encashment data - PAS to CAPS versus TIP:
[(60) TIP/CBoS Synchronisation & Reconciliation]
(18),(19), (21)
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
AP data - APS Host to HAPS versus TIP including TIP AP
summaries.
[(60) AP and TIP synchronisation]
(20), (42), (43)
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POCL.
ICL
Pathway
Acceptance Test Specification
Ref.:
Version:
Date:
CR/ACS/012
2.0
22/12/98
FUJ00119621
FUJ00119621
Operational Trial
© 1998 ICL Pathway Ltd
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COMMERCIAL IN CONFIDENCE
CONTRACT CONTROLLED
Printed on: [DATE \*
Page 23 of 58
Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
ICL
Pathway
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
3
Requirement (General)
The CONTRACTOR shall ensure that data are consistent
between the levels where Transaction or Stock and cash level
data are held, maintained or transferred at more than one level.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
This relates to AP/TIP and the transfer of Cash Account data
EPOSS/TIP:
AP/TIP [(60) AP and TIP synchronisation]
(20), (42), (43)
EPOSS/TIP [(60) EPOSS to TIP]
(5)
Operational Trial
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CONTRACT CONTROLLED Page 24 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
891
5
Requirement (General)
The CONTRACTOR shall report reconciliation results to the
relevant AUTHORITY, including any discrepancies and any
doubtful items, and report progress on resolution of outstanding
items in relation to:
(a) _ interfaces between Service components and the
AUTHORITIES’ systems:
(b) interfaces between Service components.
(1) The associated test reports contain no non-conforming
entries relating to this criterion
(1) The operation of RED during Live Trial is satisfactory
(1) Document inspection of test reports (in bold)
(2) Inspection of RED operation
@
(a) and (c) refer to CAPS, TIP and HAPS
(PAS and TIP)
[(60) “BPS” Reconciliation]
(19)
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
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ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
(CMS)
[(60) CMS Reconciliation
(17), (36)
(TIP AP Summary)
[(60) AP and TIP synchronisation]
(20), (42), (43)
(2)
Weekly RED .mdb files.
Operational Trial
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CONTRACT CONTROLLED Page 26 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligationy between ICL Pathway ancl tre DSS and/or
POCL.
ICL Reconciliation Ref.: CR/ACS/012
att Version: 2.0
Ps Acceptance Test Specification Date: 22/12/98
891
6
Requirement (General)
The CONTRACTOR shall apply appropriate integrity controls
at all interfaces and provide information demonstrating
integrity. For interfaces that are already in place integrity
controls shall be as specified in the document titled POCL
Interface Requirements For BA/POCL System, version 1.6,
dated 16 April 1996. For new interfaces such integrity controls
shall be agreed through a process that shall be agreed by the
Drop Down Completion Date.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
[(60) General Solution Controls]
PAS/CMS(24), (30), (31), (44), (48), (41)
OBCS (23), (50), (46)
RD (25), (47)
HAPS (15), (43)
TIP (34), (45)
Counter and internal (51)
Operational Trial
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CONTRACT CONTROLLED Page 27 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 49 Acceptance Test Specification Date: 22/12/98
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MERGEFORMAT ]
CONTRACT CONTROLLED Page 28 of 58
Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
ICL
Pathway
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
7
Requirement (General)
The CONTRACTOR shall control the implementation of
configuration changes, including changes to Reference Data,
including:
(a) checking and reporting the implementation of changes
against instruction;
(b) maintaining the integrity of other reconciliation processes
across configuration changes;
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(25), (47)
Operational Trial
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
891
8
Requirement (General)
The CONTRACTOR shall meet all reconciliation requirements
in contingency situations as well as normal working
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
PAS/CMS(24), (30), (31), (44), (48), (41)
OBCS (23), (50), (46)
RD (25), (47)
HAPS (15), (43)
TIP (34), (45)
Counter and internal (51)
Operational Trial
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MERGEFORMAT ]
CONTRACT CONTROLLED Page 30 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligationy between ICL Pathway ancl tre DSS and/or
POCL.
Pathway
FUJ00119621
FUJ00119621
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
9
Requirement (General)
Service Levels for all reconciliation requirements are as
follows:
(a) full reconciliation with 100% of items demonstrably
accounted for;
(b) provision of the ability to reconcile by agreed processes at
detailed level, including without limitation at Transaction level
for Transaction data;
(c) any differences, doubtful items or errors to be resolved by
the CONTRACTOR;
(d) reconciliation reports and identification of doubtful items
and errors to be delivered to the relevant AUTHORITY by 9
a.m. of the following day;
(e) the CONTRACTOR shall make all reasonable endeavours
to resolve any doubtful items and errors promptly.
Service Levels are attained (Note: The related Service Levels
are defined in (D)D08 and (P)D08.
Service Level reports
Schedules (D)D08 and (P)D08
Operational Trial
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL Reconciliation Ref.: CR/ACS/012
att Version: 2.0
Ps Acceptance Test Specification Date: 22/12/98
Requirement (Post Office Outlet)
Stock and cash levels shall be reconciled with Transaction data:
(a) by Customer Session, at Outlet level; and
(b) where Outlets are so organised, by Stock Unit.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
Business Thread EPO] 3.3.6/15&16 (Stock Unit) and /24 Outlet
(52), (53, (54)
Operational trial
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
Requirement (Post Office Outlet)
Outlet accounting information shall reconcile, taking account of
Stock and cash brought forward, carried forward, Transaction
data and local suspense items (as defined in the EPOSS
requirements). This shall also be sustained in fall-back and
during Recovery after any Service Failure.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
Business Thread EPO1 3.3.6/15&16 (Stock Unit) and /24 Outlet
(52), (53, (54)
Operational trial
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CONTRACT CONTROLLED Page 33 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL Reconciliation Ref.: CR/ACS/012
att Version: 2.0
Ps Acceptance Test Specification Date: 22/12/98
Requirement (Post Office Outlet)
The requirements in this section [Criteria 891/10 and 891/11]
shall be satisfied instantly.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
Business Thread EPO1 3.3.6/15&16 (Stock Unit) and /24 Outlet
(52), 53, (54)
Operational trial
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CONTRACT CONTROLLED Page 34 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
13
Requirement (BPS [PAS])
The CONTRACTOR shall apply BPS reconciliation to any
Tokens by type of Token as well as to monetary amounts.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(19), (36), (44), (55), (56)
Operational Trial
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CONTRACT CONTROLLED Page 35 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
Requirement (BPS [PAS])
The CONTRACTOR shall identify and resolve any differences
between entitlement information passed by CAPS to PAS and
encashment information as received by PAS from BES, on an
individual item basis (by "Authorised Payment Id" supplied by
CAPS). The CONTRACTOR shall in so doing:
(a) take account of both:
« amounts encashed as notified via TMS in normal
circumstances;
« any adjustments raised directly by the CONTRACTOR to
resolve errors or due to maintenance activities;
(b) inform CAPS of actual payment amounts encashed where
there are any unresolved errors, (by "Authorised Payment
Id").
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(19) [(60) “BPS” Reconciliation]
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
Operational Trial
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MERGEFORMAT ]
CONTRACT CONTROLLED Page 36 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL
Pathway
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
FUJ00119621
FUJ00119621
891
15
Requirement (BPS [PAS])
The CONTRACTOR shall reconcile payment amounts
authorised to Outlets by PAS via TMS against amounts
encashed as advised by Outlets via TMS to PAS. In doing so,
the CONTRACTOR shall notify both DSS and POCL of any
adjustments to PAS made resolving errors.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(19) [(60) “BPS” Reconciliation]
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
Operational Trial
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MERGEFORMAT ]
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CONTRACT CONTROLLED Page 37 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligationy between ICL Pathway ancl tre DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref: CR/ACS/012
Version: 2.0
Pathwoy Acceptance Test Specification Date: 22/12/98
891
16
Requirement (BPS [PAS])
The means of processing the CONTRACTOR's corrections
shall be agreed with the AUTHORITIES within three (3)
months of execution hereof. Such agreement shall involve
agreement as to the notification channels for different cases.
Correction processes are agreed
Document inspection
(18), (19), (21) [(60) “BPS” Reconciliation]
Operational Trial
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CONTRACT CONTROLLED Page 38 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL
Pathway
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
17
Requirement (BPS [PAS])
The CONTRACTOR shall provide a common basis for
settlement between the AUTHORITIES.
This shall ensure that the amounts encashed as received by PAS
via TMS are reflected unchanged in the EPOSS Transaction
records as delivered to TIP via TMS. Any data recovered from
other records shall be verified against PAS (or recovered from
PAS on entry of the authorisation reference from the record).
Provision of the common basis may include identification and
resolution of any differences by individual item.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(18),(19), (21) [(60) “BPS” Reconciliation, TIP/CBoS
Synchronisation & Reconciliation]
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
Operational Trial
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MERGEFORMAT ]
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CONTRACT CONTROLLED Page 39 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
891
18
Requirement (BPS [PAS])
The CONTRACTOR shall synchronise the CAPS, PAS and TIP
streams to agreed settlement process dead-lines; and shall report
and agree the 'unencashed balance’ by Agency Code within
CAPS and PAS by value and number of Transactions,
accounting for:
(a) Authorised Payments due;
(b) payments encashed;
(c) items in transit;
(d) items under investigation for the defined settlement period
(at least daily).
The associated test reports contain no non-conforming entries
relating to this criterion
(DN: Note that Pathway cannot commit to reporting the
unencashed balance within CAPS.]””
Document inspection of test reports (in bold)
(18),(19), (21) [(60) “BPS” Reconciliation (Unencashed
balance reports are PMSR102 and PMSR108)]
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
Operational Trial
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MERGEFORMAT ]
CONTRACT CONTROLLED Page 40 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 49 Acceptance Test Specification Date: 22/12/98
© 1998 ICL Pathway Ltd COMMERCIAL IN CONFIDENCE Printed on: [DATE \*
MERGEFORMAT ]
CONTRACT CONTROLLED Page 41 of 58
Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
ICL
Pathway
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
FUJ00119621
FUJ00119621
Requirement (BPS [PAS])
The CONTRACTOR shall produce a daily statement of the
agreed encashments, by encashment date, for both
AUTHORITIES.
The associated test reports contain no non-conforming entries
relating to this criterion
Document inspection of test reports (in bold)
(18),(19), (21) [(60) “BPS” Reconciliation (Settlement
statements are PMSR100, 101, 106, 107]
(36), (44), [general and normal]
(38), (55), (56) [fallback]
(57) [adjustments]
Operational Trial
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MERGEFORMAT ]
COMMERCIAL IN CONFIDENCE Printed on: [DATE \*
CONTRACT CONTROLLED Page 42 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligationy between ICL Pathway ancl tre DSS and/or
POCL.
ICL Reconciliation
Pe 4 Acceptance Test Specification
FUJ00119621
FUJ00119621
Ref.: CR/ACS/012
Version: 2.0
Date: 22/12/98
891
20
Requirement (TMS)
components.
The CONTRACTOR shall provide operational control reports
on operations, including polling and any loss of
communications with Outlets or with other Service
Operational reports are provided
Reports inspection
other TMS-connected subsystems.
Energis and Pathway monitor reports of links to outlets and
Operational Trial
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MERGEFORMAT ]
CONTRACT CONTROLLED
Printed on: [DATE \*
Page 43 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL
Pathway
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
21
Requirement (TMS)
The CONTRACTOR shall apply controls on file and data
transfers at all technical levels and, using relevant counts and
financial totals, at business levels.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
This criterion refers to the internal operation of the distributed
database function of TMS. This is a fundamental operation
and is not tested except by constant use. The BIT test (51)
provides a continuous proof of correct operation.
Operational Trial
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MERGEFORMAT ]
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CONTRACT CONTROLLED Page 44 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref. CR/ACS/012
att Version: 2.0
Ps Acceptance Test Specification Date: 22/12/98
891
23
Requirement (CMS)
The CONTRACTOR shall reconcile Card management actions
against instructions received from DSS. Details of such
reconciliations shall be agreed within three (3) months of
execution hereof and shall depend on the proposed solution.
The reconciliation requirements apply both to Cards and to any
Temporary Tokens that may be used.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
Test Conditions BPOA001, BPPA001, BPNAO01 (36) [(60)
CMS Reconciliation]
Operational Trial
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CONTRACT CONTROLLED Page 45 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
891
24
Requirement (Commercial)
The CONTRACTOR shall provide information to enable
reconciliation of Services with Charges.
The associated test reports contain no non-conforming entries
relating to these criteria
Document inspection of test reports (in bold)
(35),(35).(37) [(60) Common Charging System]
Operational Trial
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CONTRACT CONTROLLED Page 46 of 58
Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL Reconciliation
Pathway Acceptance Test Specification
FUJ00119621
FUJ00119621
Ref.: CR/ACS/012
Version: 2.0
Date: 22/12/98
5.2 CRITERIA FOR LATER ACCEPTANCE
The table below shows which Acceptance Criteria are for Acceptance at a later level of
specification.
891
4
Requirement (General)
systems.
The CONTRACTOR shall perform daily operational cut-over
reconciliations for any on-line interfaces with external
Not applicable at NR2
891
5
Requirement (General)
The CONTRACTOR shall report reconciliation results to the
relevant AUTHORITY, including any discrepancies and any
doubtful items, and report progress on resolution of
outstanding items in relation to:
(b) external interfaces between the AUTHORITIES and
Clients (to enable them to maintain their commercial
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
ICL Reconciliation Ref.: CR/ACS/012
att Version: 2.0
Ps Acceptance Test Specification Date: 22/12/98
relationships);
(b) not applicable at NR2
891
6
Requirement (General)
The CONTRACTOR shall apply appropriate integrity controls
at all interfaces and provide information demonstrating
tegrity. For interfaces that are already in place integrity
controls shall be as specified in the document titled POCL
Interface Requirements For BA/POCL System, version 1.6,
dated 16 April 1996. For new interfaces such integrity controls
shall be agreed through a process that shall be agreed by the
Drop Down Completion Date.
The following aspects are not applicable at NR2.
APS Host with POCL APS Clients (2.3)
APS Host with TPS Host
APS Host with RDMC
LFS with SAPADS (2.4)
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligations between ICL Pathway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL
Pathway
FUJ00119621
FUJ00119621
R iLiati Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
Requirement (TMS)
The CONTRACTOR shall ensure that information provided
to POCL via TIP makes explicit what Transaction data have
been sent to Clients.
This criterion is not applicable at NR2
Requirement (Commercial)
The CONTRACTOR shall act, and be seen to be acting, on
behalf of the relevant AUTHORITIES in reconciliations with
other parties, and provide the necessary information for the
AUTHORITIES to exert appropriate management control over
operations performed on their behalf. The CONTRACTOR
shall ensure in so doing that the commercial relationships
between the AUTHORITIES and third parties are not
compromised.
Not applicable at NR2 [applies only to POCL Clients]
5.3. CRITERIA SUMMARY
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Nothing contained herein shall be deemed or construed ax affecting existing contractual
obligations or creating new contractual obligationy between ICL Pathway ancl tre DSS and/or
POCL.
FUJ00119621
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ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Acceptance Test Specification Date: 22/12/98
890 1
890 2
891 1
891 2
891 3
891 4 v
891 5 v
891 6 v v
891 7 v
891 8 v
891 9 v
891 10 v
891 11 v
891 12 v
891 13 v
891 14 v
891 15 v
891 16 v
891 17 v
891 18 v
891 19 v
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Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
891 20
891 21 v
891 22 v
891 23
891 24
891 25 v
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Nothing contained herein shall be deemed or construcel ax affecting existing contractual
obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
FUJ00119621
FUJ00119621
ICL Reconciliation Ref.: CR/ACS/012
Version: 2.0
Ps 9 Acceptance Test Specification Date: 22/12/98
6. ACCEPTANCE INCIDENT SEVERITY
This section identifies the guidelines to be applied during the analysis of Acceptance
Incidents, in order to establish the severity of such Acceptance Incidents.
6.1 HIGH SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which would have a substantive impact on the
service received by the Customer, e.g. failure to pay benefits to the right person, at the
tight place, at the right time.
Failure to meet an Acceptance Criterion which would have a major impact on the ability
of the AUTHORITY or AUTHORITIES to perform their business, or where there was a
major impact on the resources of the AUTHORITY or AUTHORITIES necessary to
overcome that impact on their business, e.g. failure to support accurate POCL accounting.
Failure to meet an Acceptance Criterion which would impact the security of the service
where there is no procedural workaround.
Consistent failure to meet Minimum Acceptable Thresholds for Service Levels, e.g. where
particular transactions do not meet the minimum Acceptable Threshold under normal
loading.
6.2. MEDIUM SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion which is visible to the Customer and is likely to
give rise to an adverse public perception of the service, but does not substantively impact
the service received by the Customer, e.g. incorrect spelling on a receipt.
Failure to meet an Acceptance Criterion which would have a medium impact on the
ability of the AUTHORITY or AUTHORITIES to perform their business, or where there
was a medium impact on the resources of the AUTHORITY or AUTHORITIES necessary
to overcome that impact on their business, e.g. non-production of a weekly report,
resulting in its manual transcription, which causes additional resource or effort at every
outlet of the average duration of one hour per week per outlet.
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Occasional failure to meet Minimum Acceptable Thresholds for Service Levels, e.g. at
peak loading, some transactions fail to meet Minimum Acceptable Thresholds, but on
average all transactions within the service do achieve Minimum Acceptable Thresholds.
6.3 LOW SEVERITY INCIDENTS
Failure to meet an Acceptance Criterion that is neither visible to nor has substantive
impact on the service received by the Customer e.g. presentational, style and other
cosmetic faults that are only visible to the user.
Failure to meet an Acceptance Criterion which would have a minor impact on the ability
of the AUTHORITY or AUTHORITIES to perform their business, or where there was a
minor impact on the resources of the AUTHORITY or AUTHORITIES necessary to
overcome that impact on their business, e.g. non-production of a weekly report, resulting
in its manual transcription, which causes additional resource or effort at ten or fewer
outlets of the average duration of one hour per week per outlet.
Failure to meet an Acceptance Criterion which would impact the security of the service
but where the workaround is as secure as the original solution (i.e. the only impact on risk
is in ensuring that the workaround is performed, but where procedures have been agreed
and are in place).
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
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7. TEST DATA
All Criteria are formally tested by way of Review. References to Business Threads and
High Level Test Plans whose corresponding Test Reports are cited within Reviews are
listed within Section 0.2.
Test data including any operator entered scripts that are required to run the Acceptance
Test are defined within the HLTPs.
HLTP, VI/TSC/131, is in Pathway and Authorities Review at this time. The items 4, 5, 8
within Inclusions/Exclusions bullet 2 have been resolved and the SADD reference
updated to 3.1.3.10.1.6.
Note HLTP SUPO101 relates to Cardholder maintenance and is not relevant to this
Acceptance Test.
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POCL.
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Ps 9 Acceptance Test Specification Date: 22/12/98
8. AUTHORITY RESPONSIBILITIES
This section describes the AUTHORITY’s or AUTHORITIES’ Responsibilities in
relation to this Acceptance Test. Particular Acceptance Tests may also require additional
participation and responsibility by the AUTHORITY or AUTHORITIES.
8.1 APPOINT TEST MANAGER
The AUTHORITY or AUTHORITIES shall nominate a Test Manager and other
representatives to review the tests prior to commencement of the test.
8.2 ACCEPTANCE INCIDENT REPORTS
The nominated representatives and Test Manager shall be diligent in raising complete,
accurate and timely Acceptance Incident Reports as set out within this Acceptance Test
specification.
8.3 ACCEPTANCE INCIDENT ANALYSIS REPORTS
The Test Manager shall be diligent in returning signed Acceptance Incident Analysis
Reports with their decision (e.g. Accept, Reject, Discuss) normally within five working
days, or when urgency is requested by Pathway, within two working days of receipt from
Pathway. A copy of all correspondence will be faxed to reduce delay.
8.4 I ATTENDANCE AT TRIALS AND REVIEWS
The nominated representatives shall attend Acceptance Test Trials and Reviews including
repeat Tests at times and locations specified and with reasonable advance notice by
Pathway.
8.5 MANAGEMENT AND CO-ORDINATION
The Test Manager shall be the single point of communication and co-ordination with
Pathway’s nominated Test Manager for all matters concerning this Acceptance Test from
its initial planning through to Acceptance.
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
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8.6 PROGRESS REVIEWS
Unless otherwise waived by both parties, Pathway’s Test Manager and the AUTHORITY
or AUTHORITIES Test Manager shall meet each week to review the progress and actions
of both parties until Acceptance of the Acceptance Test is achieved. The time and location
of review meetings will be scheduled with at least one week advance notice by Pathway.
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obligationy or creating new contractual obligationy between ICL Padway ancl the DSS and/or
POCL.
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9. CONTRACTOR RESPONSIBILITIES
Upon receipt of a signed Acceptance Incident Analysis Report from the Authority, where
correction is required to be re-tested within the same phase of Acceptance Test, the
Contractor will return the amended component(s), on average, within 4 days. This will
include re-testing necessary as per the agreed test strategies.
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POCL.
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10. ACCEPTANCE TRIAL TEST CONDITIONS
All Criteria are formally tested by way of Review. References to Business Threads and High Level Test Plans whose corresponding Test
Reports are cited within Reviews are listed within Section 0.2.
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Page 58 of 58
Nothing contained herein shall be deemed or conmrucd ay affecting existing contractual obligations or ereating new contractual obligationy between ICL
Pathway and the DSS and/or POCL.