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Message
From: Dunks Andy
Sent: 29/11/2010 13:20:
To: ‘Juliet Mcfarlane"
cc: Gary R Thomas Thomas Penny
[/o=Exchange/o! homasP]; Munro Donna
[/o=Exchange/ou=AdminGroup1/cn=Recipients/cn=MunroD]
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN COURT.
TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Attachments: WS Riverhead APD2_1.doc; Riverhead APD2_1.doc
Juliet,
With most of the calls to HSD the terminology that they use to close the calls is difficult for the non technical person to
understand. What I have done in the past is to add a brief description of how the call was resolved. I have done this with
these 5 calls (see attached) and added; "along with a brief explanation of how the call was resolved" to the
statement.
Is this acceptable ??
ANDY DUNKS
Security Team
Royal Mail Group Account
Fujitsu Services
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London, WIU 3BW
This e-mail is only for the use of its intended recipient. Its contents are confidential and may be privileged. Fujitsu does not guarantee that this e-mail has not been intercepted and
amended or that it is virus-free
From: Juliet Mcfarlane [mailto}
Sent: 29 November 2010 12:1:
To: Dunks Andy
Cc: Gary R Thomas
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Andy
Sorry to trouble you t
Regarding the schedule forwarded, does the original log include an entry as to advice given, ie how the query should be
resolved if so this should be included on the extract.
Juliet McFarlane
Principal Lawyer
Legal Services, Criminal Law Team
Sent: 26 November 2010 16:
To: Juliet Mcfarlane
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
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Have cleaned it up and copied it into a word doc, let me know if it is ok and I will print it off and write a further to statement
saying that I have produced this to aid the courts understanding of the calls..
ANDY DUNKS
Security Team
Royal Mail Group Account
Fujitsu Services
Road. Bracknell. Berkshire. RG12 8SN
Web: ntip Tuk RijiSiceom
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London, W1U 3BW
This e-mail is only for the use of its intended recipient. Its contents are confidential and may be privileged. Fujitsu does not guarantee that this e-mail has not been intercepted and
amended or that it is virus-free
From: Juliet Mcfarlane [mailto:
Sent: 26 November 2010 15:27
To: Dunks Andy
Cc: Gary R Thomas; Post Office Security
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Andy
If you are able to identify the five transactions please produce these as an extract of the log APD/2. You can make a
further to statement.
Gary please assist
Juliet McFarlane
Principal Lawyer
Legal Services, Criminal Law Team
Sent: 26 November 2010 13:
To: Juliet Mcfarlane; Gary R Thomas; Post Office Security
Cc: Thomas Penny; Jane M Owen.
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Hi Juliet,
I am not quite sure what you are after The required call data is over a year old so is archived onto a database, the
retrieved call data comes to us in an excel spreadsheet format which is complicated and difficult to interpret to say the
least. (See example attached).
We had agreed with Post Office to supply the raw call details in the spreadsheet format on a CD. Do you want us to print
the spread sheet and supply that as an exhibit ?
Please ring me if needed..
ANDY DUNKS
Security Team
Royal Mail Group Account
Fujitsu Services
e Road, Bracknell. Berkshire. RG12 8SN
7
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Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London, WIU 3BW
This e-mail is only for the use of its intended recipient. Its contents are confidential and may be privileged. Fujitsu does not guarantee that this e-mail has not been intercepted and
amended or that itis virus-free
From: Juliet Mcfarlane [mail
Sent: 26 November 2010 12:
To: Gary R Thomas; Post Office Security
Cc: Dunks Andy
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Gary
Andy needs to produce an extract from the CD of the five calls (exhibit APD/2).
As there are only 5 calls the reference in the statements can remain but must be supported by the extract
The reason why Andy cannot simply refer to the calls in his statement is that they are not something he has knowledge of
without reference to the CD.
Regards
Juliet McFarlane
Principal Lawyer
Legal Services, Criminal Law Team
From: Dunks Andy [mailto:
Sent: 26 November 2010 11:
To: Gary R Thomas; Post Office Security
Cc: Jane M Owen; Juliet Mcfarlane
Subject: RE: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Hi Gary,
Attached is a witness statement for Riverhead PO, if this is ok I will print, sign and post. I will also supply the call data on
an encrypted CD.
Let me know if this is ok and I will go ahead..
Also who do I need to post it to and where ?
ANDY DUNKS
Security Team
Royal Mail Group Account
Fujitsu Services
1
Road. Bracknell. Berkshire. RG12 8SN
Fujitsu Services Limited, Registered in England no 96056, Registered Office 22, Baker Street, London, WIU 3BW
This e-mail is only for the use of its intended recipient. lis contents are confidential and may be privileged. Fujitsu does not guarantee that this e-mail has not been intercepted and
amended or that itis virus-free
From: Gary R Thomas [mailto?
Sent: 22 November 2010 20:41
To: Post Office Security
Cc: Jane M Owen; Juliet Mcfarlane; Dunks Andy
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Subject: FW: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
All
Please accept my apologies the period of offending that we would like Penny Thomas or Andy Dunks to cover off is
between 1* January 2008 and 12 February 2009 with regards to system and logged calls.
I have attached the previous statement from Andy in respect of my Bradwell case in court last week that may assist with
this one going forward.
Regards
Fraud Strand
Post Office Ltd, National Security Team
oe gary.r.thomag GRO. I
HONK SEPORE
YOU PRINT
Confidential Information
This email message is for the sole use of the intended recipient(s) and may contain
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Sent: 22 November 2010 16:05
To: Post Office Security
Cc: Jane M Owen; Juliet Mcfarlane
Subject: URGENT URGENT FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN
COURT TRIAL - W/L W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Jane
As discussed can we contact Penny Thomas ASAP regarding a Statement for Riverhead Post Office® Code - 130 / 948 —
TA13 2AA. The period of the offence / charge is September 2008 to February 2009.
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Can we show that there were no errors on the system at this SPO which could have led to
faulty software?
Please see below f
full details.
The statement is required by Friday 26% November 2010.
Regards
Fraud Strand
Post Office Ltd, National Security Team
Confidential Information
This email message is for the sole use of the intended recipient(s) and may contain
confidential and privileged information. Any unauthorised review, use, disclosure or
distribution is prohibited. If you are not the intended recipient please contact me by
reply email and destroy all copies of the original message.
From juliet Mcfarlane
Sent: 22 November 2010 15:35
To: Gary R Thomas
Subject: FW: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN COURT TRIAL - W/L
W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Gary
Could you please deal with Counsels advice below para 1-4
You will need to get someone from Fujitsu (may be Penny Thomas/Andy Dunks to deal with counsels second para
I will need to serve this before the end of the week
Please speak as necessary
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Juliet McFarlane
Principal Lawyer
Legal Services, Criminal Law Team
From: Juliet McFarlane [mailte
Sent: 02 June 2010 11:22
To: Gary R Thomas
Cc: Phil Taylor
Subject: Re: REGINA v WILLIAM DAVID GRAHAM - CRM/261701/JMcf/PT MAIDSTONE CROWN COURT TRIAL — W/L.
W/C 7TH JUNE 2010 CASE NO: POLTD/0809/0205
Graham
Please note and deal
case remains Warned for
h Counsels advice below. My understanding at present is that the
the 7th June, 16
Phil to note
Juliet
Juliet McFarlane
Principal Lawyer
Company Secretary's Office
Legal Services
Criminal Law Team
Is the OIC confident that he can answer Qs about how Horizon works? Otherwise another
"expert" may be needed.
Can we show that there were no errors on the system at this SPO which could have led to
faulty software?
We need an NAE describing D's prior experience in PO and as a trainer.
Can OIC make a further statement setting out
1. the nature of error notices and transactional corrections (if different),
2. the effects of not removing any surplus,
the need to check the cash on hand each day,
the need to find discrepancy if found that day,
the need to count cash paid in at time of deposit (like banks),
the storage of trading statements at each branch and the fact that there were none on
and at the search (so D has hidden them) and
. the number of daily transactions is 700-800 not 2000-3000
3
4
5
6
h
7
I appreciate much is covered already, but this should concentrate our minds on relevant
matters arising out of the defence report.
Regards
Dianne Chan
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