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[DateTime]
HNG-X
Release 1
Re-plan Presentation
Date 9" June 2009
FUJITSU
© Fujtsu Services 2008
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HNG-x Release 1 — Current Status
+ Infrastructure audit conducted in February and March
identified issues in design, implementation and reporting
« Business Assurance review identified failures in process,
management reporting and governance
* Significant focus across Fujitsu has now been given to
address these issues within the Programme
¢ Pilot Starts 17/11/2009. Based on current forecast:
* 1050 Branches migrated by end of January
* 2500 Branches migrated by end of February
* 8000 Branches migrated by end of March
* Branch roll out complete 21/4/2010
« Work is underway to construct a roadmap and robust delivery
capability to deliver future releases
© Fujitsu Services 2009 2 2
, FUJITSU
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Infrastructure Update
« As at end of August 2008 solution running on a tactical network
and there was a requirement to move to the strategic network
* Strategic network purchased and additional work was to complete
installation
* Strategic network was reported at joint board of September 2008
as having been purchased and built as at end of August 2008
+ Subsequent investigation of status of strategic network was
carried out. This investigation determined:
+ Network equipment was purchased and in place
« Additional activity was required on Network
+ Status as at August 2008 underestimated time/activity required to
complete build of strategic network
+ Early 2009 — detailed assessment of the additional activity
required to complete work on strategic network was undertaken
* Comprehensive governance processes now in place to ensure
this does not happen again
© Fujtsu Services 2008
* eufirsu
For Projects and Service Delivery indicate what is working well, what is not working well and the actions being taken to deliver
project & service excellence
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HNG-x — The Way Forward
+ Major re-planning exercise completed
+ WBS confirmed, dependencies aligned, critical path understood
+ Customer Services requirements fully integrated
Emphasis given to successful completion of testing to assure stability
+ More rigorous planning of application and infrastructure deliverables
+ Additional test cycles to ensure rigorous validation of the solution
* Targeted defect clearance windows
+ Ensuring all deliveries have a clear test path
+ Revised governance implemented
+ New organisation structure
+ Management strengthened
+ Additional resources secured
PMO re-established
Overhaul of processes underway:
+ Planning
+ Document Management
+ Defect Management
+ Release Management
© Fujtsu Services 2008
Fujitsu
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Programme Plan
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© Fujtsu Services 2008
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Current Performance measured by interim
milestones
* To ensure that the Programme does not ‘lose’ the front end of
the plan during the re-planning exercise key interim
milestones have been agreed with Post Office
* Of those milestones:
* 7 have been completed on schedule
+ 5 have been completed ahead of schedule
« 4 have been completed behind schedule
Of those milestones completed behind schedule, none impacted
the critical path
Of the current open milestones two, Branch Router and
completion of deferred system tests, are behind schedule
+ Branch Router under investigation
+ Recovery plan created and being agreed with PO test
management
© Fujtsu Services 2008
* eufirsu
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Key Challenges
* June/July
+ Achieving integration and stability of the solution
+ Clearance of defects
* Clearing backlog of tests (deferred system tests, SV&I and V&l)
+ Validating data centre migration activities (DC Prep and weekend B/C)
« August/September
+ Proving rollback capability
+ Proving migration weekend D and branch migration
+ Starting data centre preparation activities
* October
+ Data Centre migration
+ Start Branch Router deployment
* November/December/January
* Completion of Model Office and Pilot
* Training of staff during peak period to support pilot deployments
¢ February/March/April
* Completion of HNG-x roll out
* Maintaining excellence of service throughout the migration
© Fujtsu Services 2008
Fujitsu
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Beyond HNG-x Release 1
* Programme Director now responsible for all POL
Delivery
* New delivery Governance structure includes dedicated
Programme Managers for each Programme
* Created capability streams to support releases
+ Enhanced management skills leading the areas of
Infrastructure, Test and Migration
* New projects will adopt rigorous engineering
management, agile more collaborative working and
time-boxing to ensure dates are achieved
© Fujtsu Services 2008
* eufirsu
For Projects and Service Delivery indicate what is working well, what is not working well and the actions being taken to deliver
project & service excellence
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HNG-X Road Map
WHEY Release 7
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Future Work Approach
Product
Selection
Procurement Test Test
Complete Start Complete
Pilot Rollout
Complete
© Fujtsu Services 2008