FUJ00155258 - Email from Gerald Barnes to Dave Seddon, Steve Evans, Gareth Jenkins and others RE: Peak 152376: CAPS Process Locking the messagestore PC0164429 (part of chain)

Evidence on official site

FUJ00155258

FUJ00155258
From: Barnes Gerald[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=BARNESG]
Sent: Fri 05/09/2008 2:15:17 PM (UTC)
To: Barnes Geraldf

Ce:
Subject: : CAPS Process Locking the messagestore PC0164429
Hi,
I have sent this to RMF proposing it for T86 in the first instance.
Regards,

Gerald Barnes

From: Barnes Gerald

Sent: 05 September 2008 13:14

To: Seddon Dave (BRAO1); Evans Steve (FELO1); Jenkins Gareth GI; Birkinshaw Roy
Cc: Burton John; Chambers Anne O

Subject: RE: Peak 152376: CAPS Process Locking the messagestore PC0164429

Hi,

I have already prepared and done initial module testing for this PEAK. Because of this I can foresee no problems
at all with this fix. I will zip the source up and attach it to the PEAK for audit purposes. I am on leave for just over two
weeks after today and so will not be able personally to finish things until I get back - I hope this is not a problem. Since it
is a live fix I would be inclined to spend a further two days on this for source administration, to do further code inspection
and module testing. According to our development processes we should then have an independent review of my source
changes and test plan.

What release stream shall I propose the fix for?

Regards,
Gerald Barnes

From: Seddon Dave (BRA01)

Sent: 05 September 2008 13:01

To: Evans Steve (FELO1); Jenkins Gareth GI; Birkinshaw Roy

Cc: Burton John; Chambers Anne O; Barnes Gerald

Subject: RE: Peak 152376: CAPS Process Locking the messagestore PC0164429

Didn't have the option to reopen call so have simply taken a clone. Call PC0164429 is therefore now with Gerald.

From: Evans Steve (FELO1)

Sent: 04 September 2008 17:16

To: Jenkins Gareth GI; Birkinshaw Roy

Ce: Burton John; Chambers Anne O; Barnes Gerald; Seddon Dave (BRA01)

Subject: RE: Peak 152376: CAPS Process Locking the messagestore

Gerald,

Can you liaise with Dave Seddon / Lionel to get this re-opened and then back to RMF?
Thanks

Steve

Stephen A Evans
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FUJ00155258
FUJ00155258

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From: Jenkins Gareth GI

Sent: Thursday, September 04, 2008 11:47 AM

To: Birkinshaw Roy

Cc: Evans Steve (FELO1); Burton John; Chambers Anne O; Barnes Gerald
Subject: Peak 152376: CAPS Process Locking the messagestore

Roy,

As requested yesterday, I've had a look at the relevant code and a chat with Gerald and I'm satisfied that the fix that
Gerald has proposed for this peak is low risk and should remove this particular cause of timeouts.

The actual Peak is now closed, so I’m not sure exactly what process should be followed, but effectively what I think we
need is for the peak to be re-opened and sent to RMF for further consideration in light of recent investigations.

Are you and Steve able to progress it from here?
Regards
Gareth

Gareth Jenkins
Distinguished Engineer
Applications Architect
Royal Mail Group Account

“HE TOK Tots Con

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This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services
does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free.