FUJ00164021 - OCP 17510 Report- Write corrective bureau message for FAD 183227 planned for 10/12/2007

Evidence on official site

FUJ00164021
FUJ00164021

OCP 17510 Completed

Write corrective bureau message for FAD 183227

A single SC message 183227-7-1101211 was written in error on 26th November at 12:43:17, selling 1000
US dollars, with no corresponding settlement line. To remove the effects of this message at both the
branch and on POLFS, we will insert a new message to negate the effects of the original message.

Justification: If the change is not made in the counter messagestore (before the stock unit is balanced on
Wednesday), the branch will have an unexpected gain of £484 (or thereabouts - depends on exchange
rate), and a receipts and payments mismatch. This gain would have to be resolved at the branch. There
would also be an inconsistency between the branch and POLFS to be resolved. By correcting the problem
locally, the branch may not be aware of the problem, and there will be no inconsistency between the
branch and POLFS.

When: Planned for 10/12/2007 17:00 with a duration of 10 mins
Extra detail: The original message had ProductNo:5129, Qty:1, SaleValue:484, PQty:1000. The new

message will have Qty:-1, SaleValue:-484, PQty:-1000, with other attributes (including exchange rate) as
before.

The message will include a comment to show it has been inserted to resolve this problem (this will not be
visible to the branch).

This change will first be applied to a copy of the messagestore within the SSC environment, and the stock
unit then rolled over to make sure there are no unexpected consequences.

Neither the new nor the old message will be included in data sent to POLFS.

Gary Blackburn (POL) is already aware of this issue.

Regression: None . Regression will take 0

Comments

Victoria Hancock (POL) wrote at 10/12/2007 16
From: julie.edgley!_
Sent: 10 December 2007 16:13
To: RMGA Operational Change

Subject: Re: CHASE FOR APPROVAL : OCP 17510 Write corrective bureau message for FAD 183227

Original Message-----

Hi Gaby,

F/432.2/1
FUJ00164021
FUJ00164021

POL approve this change.

As soon as I saw the branch name, I realised that this is the one that
Gary spoke to Anne Chambers about earlier.

I don't need to call to discuss, thank you.

Kind Regards
Julie

Change Control

Anne Chambers (POA SSC Support) wrote at 11/12/2007 12:54: Implementation delayed by problems
with test rig. Details of inserted message are on PC0152014.

Other details

Raised by: Anne Chambers 10/12/2007 12:25
Monitored by: SSC

Peak: PC0152014

Change at location: Counter

Change type: Messagestore

Machine ID: H18322700107

Priority and risk
Priority: High

Risk: Low

Properties

New equipment: No
System build affected: No
Required on LST rigs: No

Required on Lewes rigs: No

Approval status

F/432.2/2
FUJ00164021
FUJ00164021

POA Service Management POA SSC Support Action status

Core Services SMC POL

POA Operations POA SSC Support

F/432.2/3