FUJ00166835 - Email from Matthew Lenton to Andrew Parsons, Steve Parker, CC’ing Pete Newsome and others - RE: KELs - query [WBDUK-AC.FID26896945]

Evidence on official site

FUJ00166835

FUJ00166835
ee]
From: Lenton, Matthew[/o=Fujitsu Exchange Organization/ou=Exchange Administrative Group

(FYDIBOHF23SPDLT )/cn=Recipients/cn=87f95ed0a28548a8bd569f2cb6f]
Sent: Mon 07/10/2019 12:51:54 PM (UTC)
To: ‘Andrew Parsons ; Parker, Stevel”

Ce: Newsome, Petef” Amy Prime! GRO
Jonathan Gribbei
Subject: RE: KELs - query [WBDUK-AC.FID26896945]
Andrew,

The zip “KELVersions” is now in Hi Q, in the folder “Fujitsu — KELS”. Do not confuse it with the zip “KELComplete”
which was uploaded in March 2018.

14,365 KEL versions have been extracted with Status as follows (see reminder of KEL lifecycle below)

Authorised 6489
Deactivated 1721
Deprecated 6155

Total files in the extract: 14,331 files. This is reduced because the duplicated data is not included (see anomalies
below)

Anomalies

Latest version status
As a reminder the KEL lifecycle is:

KEL Status Explanation

Authorised The current version authorised for usage by the support teams
Deprecated A previous version (that has been updated)

Deactivated Version that has been identified as no longer relevant

On the basis of the KEL lifecycle, you would expect to see the last version of a KEL in this extract to show a status of
Authorised or Deactivated and all previous versions as Deprecated. Unfortunately this is not the case because the KEL
status is not held with each version of the KEL. It is just held as a property of the KEL as an entity. Hence, you may see
the last version of some KELs in this extract as status Deprecated, this is due to there being a new version created
after the 13-Dec-2018 cut off. There are 314 of these.

KELs without a complete version history

There are 1036 KELs without a complete history. Migrated KELs (when we moved from HORIZON Legacy to HORIZON
Online, HNG-X) did not transfer the version history. We only kept the current version of the KEL during the migration.

Some KELs (both Horizon and HNG-X) do not have a full history. We believe this is due to a housekeeping procedure
that was run for an indeterminate time which deleted KEL versions for KELs which had more than 3 versions on the
database.
FUJ00166835
FUJ00166835

Duplicates
There are 34 duplicates in the old Horizon KELs. These are a likely to be due to a defect in the KEL system. Since they
represent duplicated data we have not investigated the anomaly further.

AChambers5218Q 3
AChambers5218Q 3
BSheldon1119) 1
GCritchley26151 3
MCroshawS423K 3
MHall5726K 1
RColeman1755P 4
RKing289P 11
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3454R 5
RKing3839D 3
RKing4029C 7
RKing4447P 4
RKing4515P 5

RKing5424N 1
FUJ00166835
FUJ00166835

RKingS455N 4
RKingS617Q 3
RKingS617Q 3
RKing5617Q 3
RKingS650Q 3
RKingS650Q 3
VargheseK1157V 2
vincentn304Q 2
wbra1245N 24
wbra1245N 24
wbra1245N 24
WBragg2639Q, 1

The volume of files in the extract is reduced because the duplicated data is not included. So a total of 14,331 files have
been created.

Matthew Lenton
Document Manager
Post Office Account

Fujitsu
Lovelace. Road. Bracknell Berkshire.RG12 8SN
Phone i
Email: j_. GRO i
Web: https:/Avww. fujitsu. com/global/

From: Andrew Parsons <_
Sent: Friday, October 4, 2019 4:59 PM
To: Parker, Steve
Cc: Newsome, Pete GRO >; Lenton, Matthew
Jonathan Gribben
Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Amy

Steve

Thanks. Please can Fujitsu extract all KELs (of all types and all versions) that existed as at 13 December 2018. This
will result in extracting again KELs already extracted (which is fine because we can de-dupe at our end) and all past
versions. We do not want to extract any new KEL created, or any version of a KEL created, after the above date.

We believe that 13 December 2018 was the date the extraction was last run. Please can you confirm this is correct
before proceeding.
It is really important that this extraction is done accurately because it is likely to be subject to close scrutiny by the
Claimants / Court. If you are at all unclear as to the scope of what is required, please contact us.

issues that may cause the extraction to miss or over capture KELs.

Kind regards
Andy

Andrew Parsons
Partner
Womble Bond Dickinson (UK) LLP

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From: ParkerSP.
Sent: 04 October

Cc: pete.newsome!”
Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Andy,

FUJ00166835
FUJ00166835

Please also flag any

Further to our discussion over the phone. I can confirm that we do hold a revision date for the KEL versions so the

extract can be filtered to a point in time.
Regards

Steve

Steve Parker
Head of Post Office Application Support
Digital Technology Services

Fujitsu
Lovel
Tel:
Mobile:

E-mail: ___.GRO
Web: http://uk.fujitsu.com

jerkshire. RG12 8SN

FUJ00166835
FUJ00166835

From: Parker, Steve

Sent: Friday, October 4, 2019 12:27 PM
To: ‘Andrew Parsons' ¢__
Prime
Cc: Newsome, Pete
Godeseth, Torstein <_
Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Lenton, Matthew <. ; Amy

; Jonathan Gribben

’m unsure where the financial aspects have got in the FJ - POL commercial process, I’ll defer to Pete / Matthew on
that one. Having said that, I now have internal approval to complete the work regardless, once WBD ask us to start
the extract.

In stating earlier that “Given clearance now, we’d have the information to you tomorrow lunchtime” I had forgotten it
was Friday! In mitigation, this is just my second day back from leave. That statement should have been: Given
clearance now, we’d have the information to you lunchtime the following working day.

Regards

Steve

From: Andrew Parsons
Sent: Friday, October 4, 2019 1.
To: Parker, Steve

enton, Matthew < Amy Prime

lonathan Gribben

_P

Cc: Newsome, Pete
Godeseth, Torstein <. . 0
Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Steve — to be clear, please do not start the extract (even when you have financial clearance) until you get the go
ahead from WBD.

Thanks
Andy

Andrew Parsons
Partner
Womble Bond Dickinson (UK) LLP

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womblebonddickinson.com

FUJ00166835
FUJ00166835

From: Andrew Parsons
Sent: 04 October 2019 11:31
To: ParkerSP{
Bremner
Cc: pete.newsom:
Torstein.O.Godeset! H
Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Amy Prime ¢

Steve

Thanks. Where has the financial clearance got to? Is it with Post Office? If so who? I can then try to move it forward
from the Post Office end.

Kind regards
Andy

From: ParkerSP!_ GRO 3
Sent: 04 October 2019 10:55
To: Andrew Parson

“>; Matthew. Lenton!

Amy Prime

Lucy Bremner
Cc: pete.newsom GRO} Jonathan Gribben 4
Torstein.O.Godeseth} GRO}

Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Andy,

Apologies for the TLA, yes, 1 MD = one man day. Given clearance now, we’d have the information to you tomorrow
lunchtime.

Regards

Steve

Steve Parker
Head of Post Office Application Support
Digital Technology Services

Fujitsu
Lovelace Road, Bracknell, Berkshire. RG12 8SN
:

Amy Prime

FUJ00166835
FUJ00166835

Thanks. To be clear - does 1 MD mean one man day? If so, if you got financial clearance today, when would the

documents be passed to us?

Kind regards
Andy

Andrew Parsons
Partner
Womble Bond Dickinson (UK) LLP

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WOMBLE
BOND
DICKINSON

From: ParkerSPi_

Sent: 04 October 2019 10:30

Torstein.O.Godeset!
Subject: RE: KELs - query

.FID26896945]

Andy,

Apologies, I didn’t realise that Matthew was on leave today.

womblebonddickinson.com

“} Amy Prime

While I still don’t have the internal confirmation of funding to do this activity I can say that the elapsed time to
produce the data for you would be 1 MD. Is that enough information for now?

Steve

Steve Parker
Head of Post Office Application Support
Digital Technology Services

Fujitsu

FUJ00166835
FUJ00166835

From: Andrew Parsons
Sent: Friday, October 4, 2019 8:12 AM
Lenton, Matthew <_

Lucy Bremner

Cc: Newsome, Pete
Godeseth, Torstein
Subject: RE: KELs - query [WBDUK-AC.FID26896945]

; Jonathan Gribben
; Parker, Steve

Matthew

Please can you confirm as a matter of urgency (this morning) how long you believe it will take to extract the KELs?
We are expecting questions from the Claimants / the Court about this and need to be prepared to answer them
immediately.

Thank you
Andy

Andrew Parsons
Partner
Womble Bond Dickinson (UK) LLP.

Q@
A
Oo

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(in)

WOMBLE
/) BOND
DICKINSON

From: Matthew.Lenton!
Sent: 03 October 2019 15:22
To: Amy Prime
Cc: pete.newsom:

_; Lucy Bre:
Andrew Parsons
Torstein.O.Godeset!

Subject: RE: KELs - query [WBDUK-AC.FID26896945]

Jonathan Gribben

Amy,

We are just awaiting internal confirmation of funding before starting this activity.

Matthew Lenton
Document Manager
Post Office Account
FUJ00166835
FUJ00166835

Fujitsu

To: Lenton, Matthew
Cc: Newsome, Pete
Parker, Steve

Subject: RE: KELs - query [WBDUK-AC.FID26896945]
Matthew

Further to the below and our discussion yesterday, I understand that to extract the previous versions of the current or
deprecated KELS as HTML files it would be necessary to produce a new script. Please could Fujitsu proceed with
producing this script, but not run the script until we provide further confirmation to do so?

If you could let me know and ETA for this script being ready it would be much appreciated.
Many thanks
Amy

Amy Prime
Associate
Womble Bond Dickinson (UK) LLP

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~ DICKINSON 9) (in)

From: Matthew.Lenton{
Sent: 01 October 2019 10:15
To: Lucy Bremner

Cc: pete.newsome!_
>; Jonathan Gribben

Andrew Parsons <andrew.parsons!
>; Torstein.O.Godeset!

Amy Prime <amy.prime

s - query [WBDUK-AC.FID27032497]
FUJ00166835
FUJ00166835

This part: “[t]he KEL only contains the current database entries” ~ I’m not completely clear what that is intended to
mean, but it may be clarified by the following:

This is correct: “is constantly updated and so the current version will not necessarily reflect the version that was in
place at the relevant time”

The second sentence is not correct: “The previous entries / versions of the current entries are no longer available".
You may recall that there are three status categories of KEL: current, deprecated and deleted. For those that are
current or deprecated, they have been updated in such a way that previous content is not permanently overwritten,
but instead a new version is created, with the previous versions being retained and accessible. For those that have
been deleted, only the last version at the point of deletion has been retained.

Matthew Lenton
Document Manager
Post Office Account

Fujitsu

To: Lenton, Matthe

lewsome, Pete Andrew Parsons

}>; Jonathan Gribben <
Subject: KELs - query [WBDUK-AC.FID27032497]

Matthew,

Post Office is seeking to quote from its Electronic Documents Questionnaire submitted back in 2017. It is seeking to
rely on the following quote in relation to KELs:

"[t]he KEL only contains the current database entries and is constantly updated and so the current version will not
necessarily reflect the version that was in place at the relevant time. The previous entries / versions of the current
entries are no longer available".

Can you confirm that this is definitely the correct position (i.e. that previous entries are no longer available)? We need
to respond to Freeths by 10am tomorrow, so confirmation ASAP would be appreciated.

Kind regards,

Lucy

Lucy Bremner
Associate
Womble Bond Dickinson (UK) LLP.

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FUJ00166835
FUJ00166835

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Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.

This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may
be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it is
virus-free.

Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.

This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may
be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it is
virus-free.
FUJ00166835
FUJ00166835

Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.

This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may
be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it is
virus-free.

Unless otherwise stated, this email has been sent from Fujitsu Services Limited (registered in England No
96056); Fujitsu EMEA PLC (registered in England No 2216100) both with registered offices at: 22 Baker
Street, London W1U 3BW; PFU (EMEA) Limited, (registered in England No 1578652) and Fujitsu
Laboratories of Europe Limited (registered in England No. 4153469) both with registered offices at: Hayes
Park Central, Hayes End Road, Hayes, Middlesex, UB4 8FE.

This email is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may
be privileged. Fujitsu does not guarantee that this email has not been intercepted and amended or that it is
virus-free.