FUJ00173091 - Peak Incident Management System Log PC0260335 - SV&I R16.20 - Sysman4 - Extra column in data compared to sysman3

Evidence on official site

FUJ00173091
FUJ00173091

Peak Incident Management System

Call Reference PC0260335 Call Logger Richard Locke -- ITU SV&I

Release Targeted At -- HNG-X 15.31 Top Ref WIN_TEMV2_AUDITWRITER_ 1531 _D005-D002

Call Type Product Incidents/Defects Priority C -- Progress restricted

Contact Richard Locke Call Status Closed -- S/W Fix Available to Call Logger

Target Date No Forcast Effort (Man Days) 0

Summary SV&I R16.20 - Sysman4 - Extra column in data compared to sysman3

All References Type Value
Product Baseline WIN_TEMV2_AUDITWRITER_1620_V003-V002
Product Baseline WIN_TEMV2_AUDITWRITER_1531_V004
Product Baseline WIN_TEMV2_AUDITWRITER_1531_V005-V002
Problem Incident n®
Product Baseline WIN_TEMV2_AUDITWRITER_1620_D003-D002
Product Baseline WIN_TEMV2_AUDITWRITER_1531_V004-V002
Product Baseline WIN_TEMV2_AUDITWRITER_1531_D005-D002
DevIntRel-Director Live Supp.Test
Product Baseline WIN_TEMV2_AUDITWRITER_1520_V004
Product Baseline WIN_TEMV2_AUDITWRITER_1531_D004-D002
Release PEAK PC0260501
Product Baseline WIN_TEMV2_AUDITWRITER_1620_V003
Product Baseline WIN_TEMV2_AUDITWRITER_1520_V004-V002
Product Baseline WIN_TEMV2_AUDITWRITER_1531_V005
Release PEAK PC0260670

Collections Name User Date
BIFApproved Raj Bains 10-Jul-2017 10:28:49

Impact

Sea ee Dae
Shaun Wood 07-Jul-2017 16:46:47

Event Audit data needs to be in same format in HDCR as existing HNG system as this would create issues
in the Audit system.

Progress Narrative

oate:07-dul-2017 15:13:09 User:Richard Locke
CALL PC0260335 opened

lbetails entered are:~

summary:SVéI R16.20 - Sysman4 - Extra column in data compared to sysman3
call Type:
call Priority:c

Target Release: HNG-X 16.20

Routed to:ITU SVeI - Unassigned_

Date:07-Jul-2017 15:13:09 User:Richard Locke

[Start of Response]

Richard

je have found an issue in that the Netcool Audit files written by SYSMAN4 have 1 column in a different order to SYSMAN3
Not sure if it will cause the Audit server an issue in retrieving data, but for completeness we have fixed it

jould you raise a peak against which we can make the delivery

John

{End of Response]
Response code to call Product Incidents/Defects(P) as Potential Problem Identified (38)

Date:07-Jul-2017 15:13:27 User:Richard Locke
[the Call record has been transferred to the team: Tivoli-Dev

FUJ00173091
FUJ00173091

JDate:07-dul-2017 15:16:42 Uscr:Shaun Wood
the Call record has been assigned to the Team Member: Pete Flannery

oate:07-dul-2017 15:16:45 User:Shaun Wood
Defect cause updated to 14: Development - Code

Joate:07-dul-2017 15:19:43 User:Shaun Wood

target Date/Time updated: new value is 31/12/9999 00:00

[Start of Response]

outed to Pete to make updated delivery of EAP Writer. Need to discuss with John as to the target as EAP was delivered at R15.15
shich has this issue so do we wait until R16.20 to fix ? I would say no and that a R15.16 hot fix is required which gets applied to
svat, LST and Live otherwise this Audit data will be in the wrong format.

[End of Response]

Response code to call type P as Category 38 -- Pending -- Potential Problem Identified
oate:07-dul-2017 16:44:51 User:Shaun Wood
[fhe call Target Release has been moved to Proposed For -- HNG-X 15.16

Jbate:07-gu1-2017 1
[Start of Response]

Wiohn has advised that Pete has fixed this issue, I've proposed for R15.16 so we can get a hot-fix released as this is a simple top-
lup the TEMv2 platform. I will action BIF.

[End of Response]

Response code to call type P as Category 46 -- Pending -- Product Error Fixed

5:48 User:Shaun Wood

jbate:07-dul-2017 16:46:43 User:Shaun Wood
new Business Impact has been added:
event Audit data needs to be in same format in HDCR as existing HNG system as this would create issues in the Audit system.

Date:07-ul-2017 16:46:47 User:Shaun Wood
[the Business Impact has been update
event Audit data needs to be in same format in HDCR as existing HNG system as this would create issues in the Audit system.

Date:07-Jul-2017 16:46:56 User:Shaun Wood
lAction placed on Team:BIF

jbate:07-Jul-2017 17:30:00 User:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1620 V003
Ineference Added: Product Baseline WIN TEMV2 AUDITWRITER 1620 V003-vo02

JDate:07-dul-2017 17:42:19 User:Pete Flanne:
code change released in WIN TEMV2 AUDITWRITER V003-V002.

For hot-fix to go ahead is simple action on TEMV2 of backing up/replacing eapwriter script as follows:
H) backup ¢:\sysmgt\tools\eapwriter.ps1 (copy to c:\sysmat\tools\eapwriter-ps1.bak1)
2) replace live copy of c:\sysmgt\tools\eapwriter.ps1 with that contained in 1620_v003-v002

jDate:10-dul-2017 08:13:57 User:Pete Flannery
the Call record has been assigned to the Team Member: Shaun Wood

[Date:10-Jul-2017 08:15:01 Usecr:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1620 D003-p002

JDate:10-Jul-2017 09:30:04 Uscr:Shaun Wood
fhe Call record has been assigned to the Team Member: Pete Flannery

bate:10-dul-2017 09:30:36 User:Shaun Wood
Pete to cut as R15.16 as change need to go onto all rigs ASAP.

jbate:10-Jul-2017 10:29:15 User:Raj Bains
fhe call Target Release has been moved to Targeted At =~ HNG-X 15.20

jbate:10-dul-2037 11

9:51 User:Raj Bains

FUJ00173091

FUJ00173091

Bir approved on 10/7/17 and has been targeted at RI5.20

JDate:10-Jul-2017 10:29:58 User:Raj Bains
laction has been removed from the call

jate:10-Jul-2017 11:20:29 User:Shaun Wood
[the 1620 V003-V002 has been proc

ssed so we now need to release a 1520 _V004-V002 and supersed 1620_V003-v002

JDate:10-Jul-2017 12:11:41 User:Mark Ascott

THIS IS A TOTAL FAILURE OF QFP. QFP AGREED TO TARGET THIS AT R15.31.50. BUT FOR SOME REASON RAJ BAINS HAS TARGETED THE PEAK AT

Ir15.20.

[THIS REALLY DOES NOT HELP LST TO SIGN OFF R15.21.

oate:10-dul-2017 12:17:19 User:Raj Bains
[the call Target Release has been moved to Targeted At -- HNG-X 15.31

bate:10-dul-2017 12:18:16 Uscr:Raj Bains
lapologies at targeting at the wrong release, rectified and now targeting at R15.31

jbate:10-dul-2017 : ser:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2_AUDITWRITER 1520 vo04
Reference Added: Product Baseline WIN TEMV2_AUDITWRITER 1520 _vo004-voo2

jbate:10-ul-2017 13:55:01 Usecr:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1531 vo04
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1531 _V004-vo02

Jbate:10-gul-2017 13:58:03 User:Pete Flannery
{Start of Response]
IN_TEMV2_AUDITWRITER 1531 _V004-V002 released

[End of Response}

Response code to call type P as Category 60 -~ Final -
outing to Call Logger following Final Progress update.

S/W Fix Available to Call Logger

Jbate:10-3ul-2017 14:10:00 User:Richard Locke
target is 15.31 so assuming it needs tO go inte LST first. Routing to LST stack.

[Date:410-dul-2017 14:10:01 User:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1531 D004-D002

jDate:10-dul-2017 14:10:13 User:Richard Locke
[the Call record has been transferred to the team: Live Supp.Test

jOate:11-gul-2017 15:25:01 User:_Mail Manager_
\dded evidence item 'OriginalEmail.eml' from Email attachment
external Progress Update Reg
riginator
sent Date : Tue Jul 11 15:207
subject : RE: R15 Outstanding Peaks

GRO

\dded evidence item 'EventsOldAndNew.zip’ from Email attachment

bate:12-dul-2017 09:15:04 Uscr: Mail Manager_
\dded evidence item 'OriginalEmail.eml’ from Email attachment
external Progress Update I
Originator : "Shaun.Woodé.
sent Date : Wed Jul 12 09710700" BS
subject : RE: R15 Outstanding Peaks
lark,

Please can you get Peak PCO260335 routed back to Tivoli-Dev and we'll review the format of the event audit extract to ensure this
00S matches the current format. We should also be able to accommodate Gerald's request to change the first character of the file

from E to Fy

kegards
lshaun

FUJ00173091
FUJ00173091

From: Barnes, Gerald
sent: 11 July 2017 15:20

fo: Slocombe, Geof; Wood, Shaun; Ascott, Mark MA; Betteley, Julia Ry Sobot, Adam L.
cc: Ascott, Mark MA; Stanton, James C; McCann, Brian; PC0260335i

Subject: RE: R15 Outstanding Peaks

wi Shaun,

I attach an old and new file.

he differences are more than just one extra column.

he new one has 4 columns less in total even though as the PEAK says there is an extra column at the start!
[fhe audit parsing will go wrong unless the old and the new match exactly in format.

so there is quite a bit of work to do for PC0260335 .

[these files are converted to spreadsheets by audit.

[fhe column headers are in DEV/APP/SPG/0020 section 4.2.3.3.

lonce all this is sorted out and a delivery made would it be possible to change the first character of the file name from E to F so
that audit will know to ignore the previous E series?

ii Mark,

an a PEAK please be raised and targeted at 16.21 and assigned to audit dev saying that the new hopefully F starting files need to
pe processed for BAL events by audit?

lkeqards,
gerald Barnes

lFrom: Slocombe, Geof
sent: 10 July 2017 13:12
Barnes, Gerald < GRO
- GRO RScotty Wark WA

j_Betteley, Julia R

7 Sobot, Adam 1,

Wood, Shaun

A. I
GRO,

GRO

SGBSSSET RET HIS OUEStaNaing Peaks

pb; Stanton, James C

tise
Having talked to everyone ... the current agreement is

ec0260335 SV&l R16.20 - Sysman4 = Extra column in data compared to sysman3

ill go into R15.31.50 for LST, expected date into live is mid Aug.

111 also need a top up back to SVal

Julia ... I hope that's OK.

Gerald has looked at the impact ( Below ... thanks)

Iso he will be generating a new peak for ARC to add the extra bits. The current suggestion is that we target that one to R16.21, and
you've guessed it that will need a top up back to Sv&I.

lash and Julia or is it Adam, I hope that's ok.

lanything else please shout ...

lseof Slocombe

lfechnical Project Manager, Post Office Account
Fujitsu

fama it
leb: HECHT77URTEUGIUST COT
(cid: image002.png@01CDCD78 .A2445810)] <http: //www. facebook. com/fujitsuuk>

[cid: image003.png@01CDCD78 .A2445810]<https://twitter.com/#!/fujitsu_uk>
[cid:image004.png@01CDCD78 .A2445810] <http: //www. youtube . com/user/Fuj it suUK>

[cid: image005.png@01CDCD78 .A2445810] <http: //www. linkedin. com/company/fujitsu-uk-and-ireland>

Fujitsu is proud to partner with Shelter<htty
charity

Reshaping ICT, Reshaping Business in partnership with FT.com<http://reshaping-ict.ft.com/>
IP Please consider the environment - do you really need to print this email?

/www. fujitsu.com/uk/announcements/shelter/index-html>, the housing and homeless

rom: Barnes, Gerald
sent: 10 July 2017 12:33
to: Slocombe, Geo:
c: Wood, Shaun ¢
subject: RE: R15 Outstanding

Hi Geof,

FUJ00173091
FUJ00173091

ff phoned Shaun and 1 think I understand this now:

nly a few SYSMAN4 event files are generated at the moment. Audit stores them but otherwise does not use them. Therefore the format
jdces not matter other than it would be nice for the formats to be consistent.

However at 16.20 the Bals will start generating SYSMAN4 events and audit will need to start using them for prosecution team
spreadsheets. The format must be correct then.

joreover there is a dropped audit ball.

laudit will need to start using the SYSMAN4 events. This will require a change to the RFIEventsASPLink table to add the extra share
to scan.

so I will request a PEAK to make this change.
currently we gather from \\PEDS001\Audit$<file:///\\PEDS001\Audit$> and use those events for prosecution queries.

le also gather from \\PTEM201\Audit$<file:///\\PTEM201\Audit$> but do not currently use these events.

low it says in the audit HDCR spreadsheet for this latter share "No counter events so no prosecution spreadsheet requirement".
liowever Shaun tells me that Bal events will be put there at 16.20 and we do check those.

so at 16.20 the audit software will need to start using these events too I believe.

Regards,

lcerald Barnes

from: Barnes, Gerald
sent: 10 July 2017 4132.
Slocombe, Geof 4

subject: RE: R15 Outstanding Peaks

ii Geof,

ly reading is that the column order was wrong but now they have got it right. Well in that case I guess we do want it. I will just
let a coffee and then check this out some more.

Richard
le have found an issue in that the Netcool Audit files written by SYSMAN4 have 1 column in a different order to SYSMAN3
jot sure if it will cause the Audit server an issue in retrieving data, but for completeness we have fixed it

jould you raise a peak against which we can make the delivery

Hohn

Regards,
lcerald Barnes

From: Slocombe, Geof
sent: 10 July 2017
ffo: Barnes, Gerald 4
subject: FW: R15 Outstanding Peaks

i'm on my way up .-
lseof Slocombe

technical Project Manager, Post Office Account

Fujitsu

Berkshire, RG12 8SN

GRO

/uk. fujitsu. com
[cid: image002 .png@01CDCD78 .A2445810]<http: //www. facebook. com/fujitsuuk>

(cid: image003.png@01CDCD78.A2445810]<https: //twitter.com/#!/fujitsu_uk>
[cid: image004.png@01CDCD78 .A2445810]<http: //www. youtube, com/user/FujitsuUK>

[cid: image005.png@01CDCD78 .A2445810] <http: //www. linkedin .com/company/fujitsu-uk-and-ireland>

Fujitsu is proud to partner with Shelter<http: //www. fujitsu.com/uk/announcements/shelter/index.html>, the housing and homeless
charity

lkeshaping ICT, Reshaping Business in partnership with FT.comchttp://reshaping-
lp Please consider the environment - do you really need to print this email?

-£t.com/>

Wood, Shaun
10 July 2017 19:30

7 Anand, Ashwani

“Pp; Betteley, Julia R

GRO _ P Bradiéy; John

R15 Outstanding Peaks

FUJ00173091
FUJ00173091

Ir requested R15.16 as a hot top-up like we have done for some other Eventing type changes to ensure these get onto Live ASAP. If we
loo for 15.31 then it could be months before this gets onto live.

the other way is to implement the updated file on all TEMv2 platforms via MSC and then for a formal catch up at R22.??

[the fix is a simple change to a single file so that it exports event data in the correct format.

thanks
shaun

From: Slocombe, Geof
sent: 10 July 2017 10:06

fo: Wood, Shaun; Anand, Ashwani

: Ascott, Mark MA; Betteley, Julia R
subject: FW: R15 Outstanding Peaks

lai

I've got a sign off pending from Mark for ARC Group 6

Your
Peak PCO260335 SVaI R16.20 - Sysman4 - Extra column in data compared to sysman3
pete Flannery =~ Tivoli-

lpevd

Last “upd: i=ZOTT
shaun has asked for this to go onto all rigs asap
2 can this go on post group 6 rather than risk delaying group 6

urrently the peak is requested for R15.16 ... could we look at including this peak into R15.31.50 which is about to go onto LST in
the next few days rather than delay ARC =

gn off?

Geof Slocombe

technical Project Manager, Post Office Account
Fujitsu

~Raad...Bracknedl...Rerkshire..RGI2 BSN.

GRO

id: image002.png@01CDCD78 .A2445810]<http://www. facebook. com/fujitsuuk>

[cid: image003 -png@01CDCD78 -A2445810]<https://twitter.com/#!/fujitsu_uk>
[eid: imaqe004.png@01CDCD78 .A2445810] <http: //www. youtube . comt/user/Fuj itsuUK>

[cid: imaqe005.png@01CDCD78 .A2445810] <ht tp: //www. Linkedin. com/company/fujitsu-uk-and-ireland>

Fujitsu is proud to partner with Shelter<http://www.fujitsu.com/uk/announcements/shelter/index.html>, the housing and homeless
charity

keshaping ICT, Reshaping Business in partnership with FT.comshttp://reshaping-ict. ft .com/>
lp Please consider the environment - do you really need to print this email?

From: Slocombe, Geof
sent: 10 July 2017 10:02

>; Spurgeon, Adam
Pandya, Vijesh
Swain, Matthew
Denbali, Farzin

Jones, Tim

Betteley, Julia ®
“pb; Lawman, Nick NI

Kk... looking at where we are with R15 Peaks

InM-x LST tested peaks waiting to go to live 30
IST Being tested in LST 53

Which leaves .

Peak PCO256707 SV&I R15.20 - SUB = Smart card logon not possible.

jork around solution defined and used, relating to SUBO01 SUB CA configuration
last update 16-Feb-2017

Peak PC0259052 LST:R15.21 - Group 4 - KSNv2 - Documentation changes
stuart Honey -- Crypto-~

jpocumentation needs updating to reflect new method Of key enrolment on KSNV2"S
bast update 12-Jun-2017

can we get the doc done ...this is now live !

Peak PCO258630 Issue with ksw.properties file on live SSN/KSN servers after release 15.17
ijesh Pandya ~~ prtg~ ~~~" — ~ GRO” 7

this was the tags kmn < .
ast update 09-May-2017

FUJ00173091
FUJ00173091

S RMN is live can this be closed ? Tr. Closed.» Thanks
Peak PC0259472 BSL3_OL_6 5 FOUNDATION UPDATE 1521 _D010-D009C not deployed
I Unassigned. -- PIT

the current physical configuration shows eth0 and eth? as cabled

Last update 24-May-2017

can this be closed 222?

Peak PC0259504 LMFV2 DISK CONFIG 1521 D008-D007
Magnus Anderson ~~
prt =
jumFv2" DISK CONFIG’ 1521 BO08=D007 baseline

Jtast update 25-May-2017

can this be closed 2??? Julia was checking the deployment???

Peak PC0259821 Unable to use USB drive on KSNv2
Farzin Denbali -- Security

pat

IKSN ability to write to USB

last Update 13-Jun-2017

s KMN is live can this be closed 722?

Peak PC0260320 LST: TWS schedules abended - Testing halted
I Unassigned_ -- Dev-Int-Rel

bast update 07-Jul-2017

It know Matt is processing fix

Peak PCO260335 SVgI R16.20 - Sysmand - Extra column in data compared to sysman3
pete Flannery -- Tivoli-

shaun has asked for this to go onto all rigs asap
I? can this go on post group 6 rather than risk delaying group 6

BLOCKERS
call Reference

Link

priority

Release

project Manager

len

Needed By Date

laiting On

Review Comments
[summary

anager

ssigned Team
lassignee

p> Date Raised

pate Raised

call Loggers Team
status

lp Last Update

rast Update

pays since last update
kaG status

impact on Live Service
Ist Group 8 Blocker
pco256707

pco256707;

Is

NG-x 15.31

FUJ00173091
FUJ00173091

FUJ00173091
FUJ00173091

IRRELEVANT

FUJ00173091
FUJ00173091

IRRELEVANT

FUJ00173091
FUJ00173091

Ipco260335
Ipco2eoa3¢
Ic
JNG-x 15.16

lceof Slocombe

10/07 - New Peak

IRRELEVANT.

lsver R16.20 - Sysman4 - Extra column in data compared to sysman3

John Bradley
[tivoli-Dev
Pete Flannery
je

Jov/07/2017
iru sver

Ie

20170710

Ho/07/2017

jo

lseof Slocombe

Fujitsu
Lovela:
rel: +f
Jemail

eb: http: //uk. fujitsu-can

nical Project Manager,

Post Office Account

GRO

[cid: image002.png@01CDCD78 .A2445810]<http: //www. facebook. com/fujitsuuk>

[cid: imaqe003.png@01CDCD78 .A2445810]<https://twitter.com/#!/fujitsu_uk>

[cid:image004.png@01CDCD78 -A2445810] <http: //www. youtube. com/user/FujitsuUK>

[cid: image005 .png@01CDCD78 2445810) <http: //www. linkedin. com/company/fujitsu-uk-and-ireland>

Fujitsu is proud to partner with Shelter<http://www. fujitsu.com/uk/announcements/shelter/index.html>,

charity

Reshaping ICT, Reshaping Business in partnership with FY.com<http://reshaping-ict .ft.com/>
Ip Please consider the environment ~ do you really need to print this

lAdded evidence
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[Date:12-Jul-2017 16:21:57 Uscr:Mark Ascott
lthe Call record has been transferred to the team: Tivoli-Dev

fhe Call record has been assigned to the Team Member: Shaun Wood

JDate:42-gul-2017 16:22:22 Uscr:Mark Ascott
outed to Shaun Wood as requested.

Jbate:12-3ul-2017 16:23:35 User:Shaun Wood

[fhe Call record has been assigned to the Team Member: Pete Flannery

FUJ00173091
FUJ00173091

[pate:i2-Sul-2017 16:
[Start of Response]
Pete to review code and update Peak call.

[End of Response]

Response code to call type P as Category 40 -- Pending -- Incident Under Investigation

3:58 Uscr:Shaun Wood

jDate:413-dul-2017 14:03:31 User:Jubita Gurung

Reference Added: Relcase PEAK

JDate:18-ul-2017 12:03:20 Uscr:Pete Flannery
dave been discussing this at length with Gerald Barnes. Hopefully will get to the bottom of this shortly. Expect further update
hater today.

[Date:19-Jul-2017 11:13:24 User:Pete Flannery

jow appears that the code is OK but Gerald has requested that the suggested change in the format of the output file name still be
made. This will help to differentiate the correctly formed output files where SEQUENCE NO is the last column in the file.

Will make and release this change now.

jDate:19-dul-2017 12:55:01 Uscr:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1531_V005
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1531 _V005-vo02

Jbate:49-gul-2017 4
[Start of Response]
IN_TEMV2_AUDITWRITE
{End of Response]

Response code to call type P as Category 48 -- Pending -- Fix Released to PIT

4:25 Usor:Pete Flannery

15

1_VO005-V002 released

JDate:19-ul-2017 13:05:24 Uscr:Pete Flannery
the Call record has been transferred to the team: PIT

loaté:19-dul-2017 13:35:00 User:Dimensions Automated User
Reference Added: Product Baseline WIN TEMV2 AUDITWRITER 1531 _D005-D002

Date:20-Jul-2017 08:52:01 Uscr:Geoff Inglis
[the Call record has been transferred to the team: Dev-Int-Rel

joate:20-Jul-2017 09:03:45 User:PIT Automated User
[Start of Response]
Peak 0260335 handled by integration auto handler

the following baselines attached to this peak have the targeting flags sel
IN_TEMV2_AUDITWRITER 1531 _D005-D002 FOR (LIVE:YES TEST: YES RDT:YES) Integrator: Geoff Inglis

[these baselines have completed integration testing, moving to holding stack awaiting peak ejection.
[End of Response]

Response code to call type P as Category 47 (Fix Processed by FIT)

fhe incident has been transferred to the Team: Int-Rel

JDate:20-Jul-2017 09:06:21 Uscr:PIT Automated User
[Start of Response]
J## AUTOMATED UPDATE - INTEGRATION PEAK BOT ##

Fix proc

sed by integration, routing to dev-int-rel director...

PLEASE NOTE: If this fix has failed, to send this peak back to integration it MUST have the response code Fix Failed or Response
Rejected on it, otherwise the peak will bounce.

[End of Response]

Response code to call type P as Category 49 (Fix Available for Independent Test)

[the incident has been transferred to the Team: Live Supp.Test

jDate:20-Jul-2017 09:48:20 User:Lorraine Guiblin
Reference Added: Bele: AK 60670

Jbate:20-Jul-2017 14:01:49 User:Mark Ascott
[the Call record has been assigned to the Team Member: Anandita Prajapati

JDate:26-sul-2017 1:
{Start of Response]

9:07 User:Andy Pavis

FUJ00173091
FUJ00173091

Following deployment of the baseline:
i. The initial letter of the filename changed from E to F, as requested by Gerald Barnes
26/07/2017 06:05 7,151,776 E_26072017_05 04 59 26072017 06 05_02
26/07/2017 07:05 7,371,770 E_26072017_06 05 02 26072017 07_05 06
26/07/2017 10:32 25,360,149 F_26072017_07_05 06 26072017 10 31 18
6/07/2017 11:31 7,390,008 F 26072017 10 31 18 26072017 11 31 21

The Sequence Number field has moved from the first column in the output to the last

BEFOI

"52086388", "2017260706055:
e454",
jsucceeded for user

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AFTER -

'20172607070602", "I", “il
ineventlog 4768", "13145856 s"wineventlog", "Security", "Microsoft-Windows-Security-Auditing", "Microsoft~
indows-Security-Auditing Information’ 3 authentication ticket (TGT) was requested. Account Information: Account
Name: 19test$ Supplied Realm Name: MSAD.INTERNAL.HORIZONNG.COM User ID: $-1-5-21-3757639370-3482680411-3402357384-2283 Service
ormation: Service Name:
20172607070549", "20172607070549",

nm mom, m, mom nom,

jo70549","", "0", "13", "0", "925", "Om, mm, ME5534", MOM, HOM, nom, non, nm nm now,
ce 1, "13145896", "8,0",

luthentication ticket (T6T) was reqiested. Account Thformation: A i9test$ Supplied Realm Name
ISAD. INTERNAL .HORIZONNG.COM User ID: S-1-5-21-3757639370-3482680411-3402357384-2283 Service Information: Service Name: krbtgt
service ID: $-1-5-21-3757639370-3482680411-3402357384-502 Network Information: Client Address: 172.25.78.68 Client Port: 43121
lAdditional Information: Ticket Options: 0x40000000 Result Code: 0x0 Ticket Encryption Type: 0x17 Pre-Authentication Type: 2
ertificate Information: Certificate Issuer Name: Certificate Serial Number: Certificate Thumbprint: Certificate information is
only provided if a certificate was used for pre-authentication. Pre-authentication types, ticket options, encryption types and

Iesult codes are defined in RFC 4120.","","","","", "52100628"

Fault fixed - please close this Peak.
{End of Response]

Response code to call type P as Category 60 -- Final -- S/W Fix Available to Call Logger
touting to Call Logger following Final Progress update.

jbate:04-Aug-2017 14:40:59 User:Richard Locke
[Start of Response]

(closing peak, tested in LST.

[End of Response]

lkesponse code to call type P as Category 60 -- Final -- S/W Fix Available to Call Logger
routing to Call Logger following Final Progress update.

[Date:04-Aug-2017 14:41:06 User:Richard Locke
CALL PC0260335 closed: Category 60 Type P

Root Cause Development - Code

Logger Richard Locke -- ITU SV&I

Subject Product. HNG-X Miscellaneous -- Platform Build (version unspecified)
Assignee Richard Locke -- ITU SV&I

Last Progress 04-Aug-2017 14:41 -- Richard Locke