FUJ00176329 - Email chain from Holmes Alan to Muir Jason, Dunks Andy and Denbali Farzin, cc’d Barnes Gerald, Goddard Steve and Godfrey Stephen

Evidence on official site

FUJ00176329
FUJ00176329

From:

Sent:
To:

Cc:

Subject:

Jason

Holmes, Alan[/O=FUJITSU EXCHANGE ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE
GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=BE063F CDD2CE4F808C1352EC58D]

Fri 15/07/2016 9:23:59 AM (UTC

RE: Duplicates

L Denbali,

The reason behind the 2014 duplicates will be different to this case. Can you check what happened to the ARQ Andy

mentioned below viz

Reference
Generated Date
Generated Time
Group

Filter Start Date

Filter End Date

Node Identifier
(Office::Counter)

261420::1

261420::2

261420::3

261420::3

261420::4

POIA4231W
24/03/2016
11:19:02
261420
01/10/2015

31/10/2015

Lowest Message

4793073 (01/10/2015
11:06:55)

5023706 (01/10/2015
06:57:27)

4404959 (01/10/2015
08:12:26)

37800 (01/10/2015
07:03:11)

As this is the same problem as we have now.

From: Muir, Jason
Sent: 15 July 2016 10:01

Dunks, Andy

Highest Message

4793329 (28/10/2015
18:33:35)

5028135 (31/10/2015
16:00:15)

4408413 (31/10/2015
11:29:55)

41801 (31/10/2015
16:00:22)

Gaps

NONE

NONE

NONE

NONE

Duplicates

NONE

5026965 - 5027

4407440 - 4407

4407454 - 4407

40406 - 40592

“Denbali, Farzin
FUJ00176329
FUJ00176329

Cc: Barnes, Gerald
Stephen (Security)
Subject: RE: Duplicates

Goddard, Stev

Hi Alan,

As discussed, please see attached emails. Looking at the reason for the duplicate records in
2014 from Gerald’s email, it seems this is a different reason to why we have duplicates this
time around is that correct?

Looks like we never highlighted the duplicates to them back in 2014 and I don’t recall they ever
queried it.

This time around I think probably best we do highlight although we do run the danger of opening
a ‘can of worms’ should POL decide they want to investigate further.

We will also complete the check Gerald suggested back in 2014: you need to confirm that you have
not got duplicate transactions which are not identical because that would be a new issue of
concern.

Can you think of anything else we need to cover off?
Regards,

Jason Muir

Operational Security Manager

Post Office Account

Fujitsu

Mob: I

Phor

From: Holmes, Alan

nbali, Farz ° GRO H
Muir, Jason,

To: Dunks, And’

oddard, Steve

Andy, Farzin

Gerald is on leave at the moment.
There a couple of approaches we could take to work around this and get the ARQ completed, but I think that it is
better that we wait until Gerald comes back on Monday and check what we did last time so we can adopt a consistent

approach.

This problem is going to occur again for any ARQs that overlap the date range 23"? ~ 25" Oct 2015. It would be a good
idea to add this, and the eventual workaround, to your list of ‘problem cases’ for reference the next time it crops up.

Alan
FUJ00176329
FUJ00176329

From: Dunks, Andy

Sent: 14 July 2016 17:31
To: Holmes, Alan
Cc: Barnes, Geral
Subject: RE: Duplicates

; Denbali, Farzin’
‘Muir, Jason i

Can’t remember what we did at the time.
Can you think what we did Gerald ?

Andy

From: Holmes, Alan
Sent: 14 July 2016 1
To: Denbali, Farzi
Cc: Barnes, Geral
Subject: FW: Duplicates

Farzin - Your problem with duplicates in an ARQ is another occurrence of the problem detailed below.
Andy — Can you remember if/how this was worked around last time?

Alan

From: Goddard, Steve
Sent: 14 July 2016 17:
To: Holmes, Alan
Subject: FW: Duplicates

Alan,
This was the issue.

Gerald subsequently told me “It turned out that the share on which they sat was migrated that day and the audit
configuration file was modified by hand with two separate paths to the same migrated share which caused the files to
be copied twice. It was incorrect procedure to modify the audit configuration files by hand.”

Regards,
Steve

From: Barnes, Gerald
Sent: 08 April 2016 1
To: Dunks, And’
Ce: Muir, Jason
Subject: RE: Duplicates

Goddard, Steve

Hi Andy,

Yes it is something to be concerned about. Please raise a PEAK. I am copying all the transaction files to the
local disk of an audit workstation right now.

I have already got on a USB stick two files which contain the first set of duplicates so that can be examined by
FUJ00176329
FUJ00176329

anyone who wishes right now.

I have studied the first message, 5026965, in detail and it looks like the complete and same transaction is in
both files.

Regards,
Gerald Barnes

From: Dunks, Andy

Sent: 07 April 2016 14:37
To: Barnes, Gerald:
Ce: Muir, Jason
Subject: Duplicates

Hi Gerald,
The following is showing “duplicate” on the summary sheet, is this something to be concerned about?

Reference POIA4231W

Generated Date 24/03/2016

Generated Time 11:19:02

Group 261420

Filter Start Date 01/10/2015

Filter End Date 31/10/2015

Node Identifier Lowest Message Highest Message Gaps Duplicates

(Office::Counter)

261420::1 4793073 (01/10/2015 4793329 (28/10/2015 NONE NONE
11:06:55) 18:33:35)
261420::2 5023706 (01/10/2015 5028135 (31/10/2015 NONE 5026965 - 5027
06:57:27) 16:00:15)
261420::3 4404959 (01/10/2015 4408413 (31/10/2015 NONE 4407440 - 4407
08:12:26) 11:29:55)
261420::3 4407454 - 4407
261420::4 37800 (01/10/2015 41801 (31/10/2015 NONE 40406 - 40592
07:03:11) 16:00:22)
Thanks,
Andy Dunks

Secutity Operations Post Office Account

Fujitsu
Lovel
Tel:!

Road. .Bracknell. Berkshire, R612 8SN
GRO

Email: andy.dunk{” GRO
Web: http://uk.fujitsu.com

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