FUJ00231002
FUJ00231002
From: Thomas Penny[/O=EXCHANGE/OU=ADMINGROUP1/CN=RECIPIENTS/CN=THOMASP]
Sent: Fri 03/06/2011 12:21:36 PM (UTC)
To: Dunks Andy’,
Ce: Munro Donnaf’
Subject: RE: TFS updates
; Bains Rajbinder:.
Scrap it and start again!!!
Seriously, provide a template of the detail you need to cover your witness statement requirements.
Ensure that Sec Ops have the correct access to produce such reports.
Advise that we (Fujitsu) are contractually obliged to provide these records 7 years after creation and they need to be
held securely with integrity maintained.
Penny
Penny Thomas
Security Analyst, Customer Services
su Services Retail & Royal h
id, Bracknell, Berks RG
Fujitsu Services Limited, Registere: 1d no Registered Office 22, Baker Street, London W1U 3BW
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From: Dunks Andy
Sent: 03 June 2011 11:45
To: Thomas Penny; Munro Donna; Bains Rajbinder
Subject: TFS updates
Can I have your thoughts on improvements to TFS so we can forward them on to Suzie, here are a few to start with...
She would like these today..
* Do we need to RESOLVE and CLOSE calls
* The need to be able to access old/archived calls/data directly without having to log call to get the data
extracted
* The format of live call reports differs to the retrieved archived data
Andy Dunks
Security Operations RMGA Account
Fujitsu
Web: hitp:/ukc fujitsu.com
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