FUJ00231959
FUJ00231959
Fe)
FUJITSU COMPANY IN CONFIDENCE
HNG-X CHANGE PROPOSAL CP NO: 5182
CP TITLE: HNG-X CP0625 - Change to Current Supply of ARQ I DATE RAISED: 4" March 2011
Thresholds
REQUIRED IMPLEMENTATION / PURCHASE DATE: (ad/mmiyy)_I ORIGINATOR:
Release Independent (as soon after 1% January 2011) Penny Thomas
ANTICIPATED CP CLOSURE / COMPLETION DATE: (mmm- CHANGE OWNER:
yyyy) Donna Munro (RECEIVED)
TBA
TECHNICAL SPONSOR: (if
DATE BY WHICH CP TO BE IMPACTED: (dd/mm/yy) applicable)
N/A - Pre-Impacted Penny Thomas (RECEIVED)
CP CLASSIFICATION: ‘Budget Holder Approval for Impacting:
FAST-TRACK/URGENT/ROUTINE/FOR INFORMATION* (Email or Hard Copy Signature)
(‘strikethrough as applicable) tee ecnwen) Team
DAB Required: Yes/No (Strikethrough as Date DAB Authorised: N/A
applicable)
LIFECYCLE STAGE:
Stage-+-Strategic Approval Stage 4 Sokition Specification
Stage 2: Start Up -& Feasibility Stage 5 Solution Build & Test
> Stage 6 : Implementation
(‘strikethrough as applicable)
RELATED Change Request/Request for Work Package: CRO2151/CT0953
RELATED PEAKs: N/A
RELATED HORIZON CPs: N/A
RELATED HNG-X CPs: N/A
Impact statements must consider all transitional states between Horizon and HNG-X, as well
as the final HNG-X solution.
Description of Change Proposed:
There is a requirement within the litigation/prosecution service to amend the amount of
current yearly work requests as identified below and as detailed in CCD
SCM/SDM/SD/0017:
e Increase in the threshold of litigation support requests from the current limit of
150 per annum to 250.
e An increase in the threshold of query days from the current limit of 15000 to
17000
e Decrease in the threshold of Banking Queries from 200 to 150.
e Adecrease in the threshold of the number of Court Days from 60 to 30.
« A decrease in the threshold of the number of witness statements from 150 to
75.
Based on previously advised figures this would provide:
Additional Charges -
©Copyright Fujitsu Services Ltd 2007 COMPANY IN CONFIDENCE Ref: ‘CT0953
Version: V1.0
Date: 17-NOV-07
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FUJ00231959
FUJ00231959
Fe)
FUJITSU COMPANY IN CONFIDENCE
ARQs for Litigation (Increase of 100) - £37,750 (2 per day at LSE grade)
Increase query days (Increase of 2000) - £0 (there is no tangible additional cost for ARQ
with 1 day or ARQ with 31 days)
Total Additional Charges - £37,750
Savings for decreases -
Banking Queries (Reduction of 50)- £9,120 (based on CT0724 Feb 09)
Court Days (Reduction of 30) - £22,650 (30 days at LSE grade)
Witness Statements (Reduction of 75) - £9,630 (5 per day at SSE grade)
Total Savings - £41,400
Post Office Ltd cannot afford the cost of increasing one part of this service without
decreasing another (funds are not available).
Based on previous change (CT0724) 2mds has been impacted to progress the Service
Description and introduce the updated CCD into the Contract by CCN.
Acceptance Criteria and Methods (Functional and Non Functional):
Contract updated to reflect the new quantities.
Reason for Change and Justification for Required Date (above):
Customers request to amend contracted figures
Post Office Ltd to maintain business confidence in the Horizon System and their legal
obligations in respect of Security Team Casework. Failure to turn round such enquiries in an
efficient manner can only lead to their brand being tarnished and possible financial
penalties being imposed on the business by regulators.
Consequences if Not Approved:
It is vital to our customer that we support their litigation activity, particularly in the current
climate.
Platforms (Physical) Affected: (insert identity and details of all platforms requiring software update by this CP - where
known)
N/A
Business Applications Affected: (insert identity and details of all Applications requiring update by this CP - where
known)
Security
External Impact Assessment Distribution: (insert contact details and additional rows as required) N/A
Name: Organisation: Contact No:
N/A N/A NIA
Impact on Royal Mail Group Account: (insert additional rows as required)
Resource Grade [ Man-days I Non Labour Cost (£)
©Copyright Fujitsu Services Ltd 2007 COMPANY IN CONFIDENCE Ref: CT0953
Version: V1.0
Date: 17-NOV-07
UNCONTROLLED IF PRINTED PageNo: 2 of 3
Re)
FUJITSU
COMPANY IN CONFIDENCE
FUJ00231959
FUJ00231959
SSE (CS Security)
2
TOTAL
2
Documents Affected: (insert additional rows as required)
Document Reference
Title
Current Version
SVM/SDM/SD/0017
Security Management Service - Service Description
‘©Copyright Fujitsu Services Ltd 2007
UNCONTROLLED IF PRINTED
COMPANY IN CONFIDENCE
Ref
Version:
Date:
Page No:
CT0953
V1.0
17-NOV-07
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