FUJ00232490
FUJ00232490
(CL
Aitp:/Aweww.icl.com a Fujitsu company
Keith Baines 18" January 2002
IS Service Manager
Post Office Counters Limited
2™ Floor
Calthorpe House
15-20 Phoenix Place
London WC1X 0DG Our Ref:CLS/jla/
Dear Keith ,
OBCS Failure — 8 November 2001
Further to your letter of 14 December 2001, I understand that it was suggested by Post
Office Limited and agreed by ICL Pathway at Service Review Forum in December that
this type of incident be handled as a Case Law referral.
This particular incident has now been documented as Case Law number 0009, copy
attached, and referred to Liz Tuddenham for additional information.
Yours sincerely,
Colin Lenton-Smith
Director, Commercial and Finance
Yours sincerely,
Colin Lenton-Smith
Director, Commercial and Finance
ICL Pathway Ltd Registered in England no 3011561 Registered office 26 Finsbury Square London EC2A ISL