FUJ00232639
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Royal Mail Group Account
re)
& Change Update
HNGx SMR
Service Transition & Change Update
JULY 2011
DOCUMENT DETAILS
Updated: Uo/U/ 1
Version: V1.0
Author: Sarah Bull
Page 1 of 34
July 14
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Horizon SMR Service Transition
& Change Update
1. EXECUTIVE SUMMARY
1.1BAU
o Regular counter updates: some CTOs and a range of live counters are not being left on
overnight to receive regular updates.
o This will cause problems
= When they are next turned on because they will not have the right s/w levels.
= If they have been off for months they may not function when turned on which
will probably result in a call that could have been avoided
= For future releases —
e Release 5/Operator Self Funded — those branches will have
reconciliation issues if they don’t get the counter code
« Big Fix; if they don’t have the big fix agent they will not get updates at
all
1.2 Release 4
o Completed
= OLAs still outstanding
1.3 Release 5
o Datacentre
= 3/4" Sep 11
o Counter
= Model Office - 6" Sep
= Pilot - 7" Sep
= Main Rollout - 15" Sep
o Agreed Content
= PAF (Jul 11)
* DC deployment 16-17 Jul
« Model Office 17 Jul
e Pilot 18-24 Jul
e Go live 25 Jul (ref data)
= Partner Cash
= Test Tool Automation
= FOoG (Front of Office Government)
« Generic Web Services
e Encryption
e Call Script from Script
¢ Persistence of Data
= Operator Self Funded
= APOP Enhancements
o Content removed
= Stock Ordering
= FOoG (Front of Office Government)
e Enhanced logic
1.4 Release 5.5
o Datacentre
= 14-15 Jan 12
o Counter
= No counter release required
o Migration
= Clients will be migrated of EDG once the datacentre has been deployed
= Proposed completion - 31 Mar 12
Page 2 of 34
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Horizon SMR Service Transition FUJIT: U
& Change Update
°
Proposed Content
= PODG
= CFD
1.5 Release 6
1
1
1
1
1.
°
°
°
Datacentre
= Feb 12
Counter
= Mar 12
Rollout
= Pilot - Mar 12
* Full Rollout — Apr-Oct 12
Proposed Content
= Pin Pad
= Merchant Acquirer (being deployed in 5.5 timescales)
Procurement is still ongoing
Warrantee being discussed is over 10 years
Contactless technology to be delivered as part of phase 1
.6 Release Independent
CT0999 Branch Managed Switch
= Suspended — business case being reviewed
= There is a 9 month lead time for this service to be operational from the point
that the request is agreed
o Commencing planning for 2012, including BCP.
o To be discussed in August service review
°
°
°
°
°
°
°
.8 POL Sap/Credence
Further work on Releases for Credence on hold until moved into the bladeframe later
this year
Meeting to be held on 14" Jul to review progress and agree next steps.
.9 Service Improvements
None at the moment
Service Introduction
BFPO —
= CP raised for additional project work
= 2 new branches have gone live
= Engineer planned to go out to Germany to support go live there
« Using MOD contacts to support this activity
Release 4
= OLAs outstanding
= All other work completed
Release 5
= Service introduction plan base lined
Release 6
= In progress at a high level
Acceptance
oThere are no further acceptance activities until RS
Page 3 of 34
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2. OVERVIEW
Over the course of the month we have seen the completion of the following milestones / acti
Date Release I Activity
June 2011
01/06/2011 Independent MSC 0430288021 - AV Updates applied to Live
01/06/2011 \ napendent MSC043J0288010 - VPX/VPN AV Update applied to Live
03/06/2011 04.24 I MSC043J0301924-01 - SUPPORT Deployment Group applied to Live
05/06/2011 04.65 I MSC043J0304413 - APOP ORACLE RAC - CP628 applied to Live
05/06/2011 04.32 I MSC043J0303001-01 - DATABASE Deployment Group applied to Live
05/06/2011 04.34 I MSC043J0305331-01 - BAL Deployment Group applied to Live
06/06/2011 04.306 I MSC043J0304356-01 - KEYS Deployment Group applied to LST
08/06/2011 penne MSC 0430288021 - AV Updates applied to Live
08/06/2011 \ nero nt I MSC043J0288010 - VPX/VPN AV Update applied to Live
12/06/2011 independent MSC043J0288010 — Security Patches applied to Live
43/06/2011 R04.45 I MSC043J0307828 - BANKING Deployment Group applied to LST
13/06/2011 04.64 I MSC043J0307221-01 - FTMS Deployment Group applied to LST
13/06/2011 04.36 I MSC043J307829 - BACKUP Deployment Group applied to LST
15/06/2011 \ nore nt I MSC 0430288021 - AV Updates applied to Live
15/06/2011 Independent MSC043J0288010 - VPX/VPN AV Update applied to Live
19/06/2011 04.50 I MSC043J0307827 — VIRTUAL Deployment Group applied to LST
49/06/2011 04.37 I MSC043J0305306-01 — AUDIT Deployment Group applied to Live
20/06/2011 04.52 I MSC -DXC Rebuild applied to LST
22/06/2011 \ nacre nt_I MSC 0430288021 - AV Updates applied to Live
22/06/2011 Indopereent MSC043J0288010 - VPX/VPN AV Update applied to Live
27/06/2011 04.53 I MSC -SYSMAN3 Deployment Group applied to LST
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28/06/2011 RO4.64 MSC043J0307221-01 - FTMS Deployment Group applied to Live
Release
29/06/2011 Independent I MSC 0490288021 - AV Updates applied to Live
Release i
29/06/2011 MSC043J0288010 - VPX/VPN AV Update applied to Live
Independent
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2.1 Ongoing various code / counters (RMF)
The RMF table has been moved to sections 9 of this document. However, a summary is provided as
follows:
Counter Product Peak Comments
HORIZON_REMOVE PC0206442 I Complete
56_1
COUNTER_APP 62_1 See Section I 99.99% Complete — Counter H90010900101
8
COUNTER_INSTALL PC0206792, I Complete
59.3 PC0208000
MANWIN_NCO_PROB_ I PC0208861, I 99.99% Complete - Counter H90010900101
EWIN_CFG 61_4 PC0209639
HNGX_QOS 61_1 PC0206872, I 99.99% Complete — Counter H90010900101
PC0207511,
PC0208523,
PC0207481
COUNTER_APP 63_1 See Section I 99.99% Complete — Counter H90010900101
8
COUNTER_APP 64_1 See Section I 99.99% Complete - Tail Management in progress
8
HNGX_QOS 61_2 PC0209157 __I 99.99% Complete - Tail Management in progress
COUNTER_APP 64_2 PC0209789 99.95% Complete - Tail Management in progress
Page 6 of 34
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3. FORTHCOMING ACTIVITY
3.1 BAU - Software Deliveries/Activation Dates
The tables below outline the current view of the activity related to HNGX Releases in June and July
2011.
Date Release Activity
July 2014
03/07/2011 R04.39 MSC043J0305597-01 - DATABASE Deployment Group applied to Live
04/07/2011 R04.50 MSC043J0307827 - VIRTUAL Deployment Group applied to Live
05/07/2011 R04.45 MSC043J0307828 — BANKING Deployment Group applied to LST
Release ,
06/07/2011 Independent I MSC 04340288021 - AV Updates applied to Live
06/07/2011 Release MSC043J0288010 - VPX/VPN AV Update applied to Live
Independent Pe PP
06/07/2011 R04.36 MSC043J307829 - BACKUP Deployment Group applied to Live
41/07/2011 R04.60 ‘Common Product Catch Up applied to LST
11/07/2011 R04.52 MSC ~ DXC Rebuild applied to Live
42/07/2011 R04.30 MSC043J0304356-01 - KEYS Deployment Group applied to Live
Release
43/07/2011 Independent I MSC 04340286021 - AV Updates applied to Live
Release
13/071/2011 Independent I MSC043J0288010 - VPXIVPN AV Update applied to Live
Release
20/07/2011 Independent I MSC 04340286021 - AV Updates applied to Live
20/07//2011 Release MSC043J0288010 - VPX/VPN AV Update applied to Live
Independent
25/07/2011 R04.53 MSC - SYSMAN3 Deployment Group applied to Live
Release ,
27/07/2011 Independent I MSC 04340288021 - AV Updates applied to Live
Release
27107112011 Independent I MSC043J0288010 - VPXIVPN AV Update applied to Live
27107112011 Release MSC043J0288010 - VPX/VPN AV Update applied to Live
Independent
27107/2011 R04.52 MSC ~ DXC Rebuild applied to Live
Date Release Activity
Page 7 of 34
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August 2011
01/08/2011 R04.53 I MSC - SYSMAN3 Deployment Group applied to Live
03/08/2011 in Release MSC 04340288021 - AV Updates applied to Live
03/08/2011 ln Felase MSC043J0288010 - VPX/VPN AV Update applied to Live
07/08/2011 R04,60 I COMMON PRODUCT CATCHUP applied to Live
07/08/2011 ln Relese MSC043J0311618-01 Security Patches applied to Live
40/08/2011 in elese MSC 04340288021 - AV Updates applied to Live
to1oe/2011 in Release MSC043J0288010 - VPX/VPN AV Update applied to Live
11/08/2011 R04.26 I MSC MSC043J0296700-03 ~ NETWORKS DG applied to Live
‘17/08/2011 in Release MSC 04340288021 - AV Updates applied to Live
471082011 in Release MSC043J0288010 - VPX/VPN AV Update applied to Live
24/08/2011 in Release MSC 04340288021 - AV Updates applied to Live
24/08/2011 ln Release MSC043J0288010 - VPX/VPN AV Update applied to Live
311082011 in Release MSC 04340288021 - AV Updates applied to Live
31/08/2011 ln elase MSC043J0288010 - VPX/VPN AV Update applied to Live
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3.2 Platforms within Maintenance Releases to ‘Live’ in July & August 2011
July 2011
R04.64 - FTMS
CDG ConnectDirect Gateway
CDS ConnectDirect Simulator
FLG FTMS EDG Local
FRG FTMS EDG Remote
PLG FTMS TIP Local
PRG FTMS TIP Remote
SRG FTMS D1 Remote
R04.29 - SYSMAN3
EAS System Availability Server
EDS Sysman Enterprise Database Server
EES Sysman Enterprise Event Server
EMM Sysman Enterprise Monitoring Server
EMS Sysman Enterprise Managing Server
EPM Sysman Enterprise Provisioning Server
ERP Event Reporting Platform
R04.30 - KEYS
PPT PINPad Test Workstation
PPW. PINPad Proving Workstation
SKG PINPad Key Generation Workstation
TPP Training PINPad Loading Workstation
R04.36 - BACKUP.
BSL
RHEL Backup Server
BSM
Backup Master Server
BSS
Solaris Backup Server
BSW
Windows Backup Server
R04.50 — VIRTUAL
VSD
Virtual Server Host Discrete
VSH
Virtual Server Host BladeFrame
R04.39 - DATABASE
BDB.
Branch Database Server - Main.
BDS
Branch Database Server - Standby
BRS.
Branch Support Server
DAT
Solaris Host
NPS.
Network Persistent Store
R04.45 —- BANKING
DCM
Debit Card Management Server
DEA
DCS & ETS Authorisation Server
NAA
A&L Authorisation Server
NAC
CAPO Authorisation Server
NAL
Link Authorisation Server
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R04.54 — NRS Rebuild
NRS
Network Radius Server
R04.51— EBS Update
EBS
Enterprise Boot Server
R04.48- PBS Update
EBS
[ Proxy Boot Server
August 2011
R04.53— SYSMAN3
EAS System Availability Server
EDS Sysman Enterprise Database Server
EES Sysman Enterprise Event Server
EMM Sysman Enterprise Monitoring Server
EMS Sysman Enterprise Managing Server
EPM Sysman Enterprise Provisioning Server
ERP Event Reporting Platform
R04.60 - Common Products
Various
R04.26 — Networks
NCW NMS — CiscoWorks
NDM Network Device Manager
NFM NMS - Firewall Security Manager
NMN Network Management Server
NMW Network Management Workstation
NPC NMS — Packet Capture
SYS SYSLOG Server
Please refer to section 10 Data Centre Peak Summary for content
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Table of Open CPs / CTs in HNGx — Release 1
CP. CT/CCN Description Comments
P4143. I CT509.CT487 I HNG-X Contract — Initial Project Activities
cT433
P4305 I CCN1202 Application for PCI
P4355 I CCN1211 HNG-X CP0001 - Channel based Pricing of Track and
Trace Bulk Mail for HNGX
P4357 I CCN1211 HNG-X CP0003 - Provide Exchange rates for USD and
Euro as a parameter into AP-ADC for HNG-X.
CP4358 CON1211 HNG-X CP0004 - : Introduction of ‘NoHome’ version of
ADC Datatypes for HNGX.
cp43s9 I CCN1211 HNG-X CP000S - Transfer of Cash and Stock between
Branches for HNG-X
P4360 I CCN1211 HNG-X CP0006 - MoneyGram — Use of commas within
currency fields for HNG-X.
cp4361 I CCN1211 HNG-X CP0007 - PIN Change for LINK ~ Solution Build
& Test and Implementation for HNG-X.
P4362 I CCN1211 HNG-X CP0008- APOP Service Introduction - PayOut
for HNGX.
P4363. I CCN1211 HNG-X CP0009- MoneyGram — ISDN backup
connestivity for HNG-X.
cp4364 I CCN1211 HNG-X CP0010 - Introduction of MoneyGram to HNG-X
P4382 I CCN1214 HNG-X CP0016 - Multiple Session Processing - Costing
P4405 I CCN1219 HNG-X CP0022 - Migration of PHU1.5 Portable Counter
to HNG-X
cp44is I CCN1217 HNG-X CP0025 - Provision of Postal Services Reference
Data (Selectica)
cP4428 I CCN1226 HNG-X CP0029 - Introduction of a Remuneration Report
for HNG-X
P4429 I CCN1226 HNG-X CP0030 - Various smart post changes for HNG-X
P4430 I CCN1226 HNG-X CP0031 - Migration of Telecoms Service to HNG -
x
P4431 I CCN1226 HNG-X CP0032 - Migration of Automated Stock Ordering
to HNG-X
P4432 I CCN1226 HNG-X CP0033 - Track and Trace messaging via AP-
ADC
cp44s9 I CCN1226 HNG-X CP0036 - Obscure ‘personal’ data in the AP Client
File Audit Copy of Telecoms Service Registration File
cP4469 I CCN1226 HNG-X CP0040 - Extend Riposte Archiving Period for
HNG-X
cP4478 I CCN1216 HNG-X CP0045: Forwarding APADC data to POLMI
system from HNGX (without Filtering)
CCN1228/ HNG-X CP0047 — HNG-X migration of Horizon to EDG2
cp4482__I CTE56 interface for Girobank (A&L) AP transaction files
P4501 I CCN1228 HNG-X CP0061 — Automated Stock Ordering - APOP
‘Schema Change
cP4508 I CCN1228 HNG-X CP0065 - Migration of Kahala GDD Integration
smartpost Service to HNG-X
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cp4s27__I cTé61 HNG-X CP0080 - Optionally inhibit Label Production for
Postal Services - HNG-X
cP4529 I CCN1228 HNG-X CP0081 -Support for POL Automation of MVL
reconciliation - HNG-X
P4530 I CCN1230 HNG-X CP0082 - Refinements to HNG-X Session
Suspend
cp4ss8 I CCN1232 HNG-X CP0103 - Reintroduce the AP Transaction Report
P4575 I CT670 HNG-X CP0118- Migration of Horizon Bureau Pre-order
Service to HNG-X
cp4s77_—_I CT669 HNG-X CPO0119 - Migration of Horizon AP-ADC/APOP
Service for Retail to HNG-X
cp4ses I CCN1228 HNG-X CP0128 - Migration to HNG-X of Change the
Counter Interpretation of the Results Provided by the
Telecoms Service ADSL Checker
P4620 I CCN1234 HNG-X CP0154 - Pre-work to Assess and Respond to
PSO_FSL_CR01362 (Softek Consultancy)
cp4628 I CT675 HNG-X CP0160 - Consultaney — APOP Future
Functionality
cP4642 I CCN1244 HNG-X CP0172 - Branch Router Wireless WAN using
dual service provider — implementation and support
cp464s I CCN1231 HNG-X CP0174 - Introduction of File Integrity Monitoring
for HNG-X to Support PC! Compliance (Updated)
cP4693. I CCN1243, HNG-X CP0213 Migration of CAPO Withdrawal
Correction (WDC)
cp4695 I CT680 HNG-X CP0215 - PIN Pad Replacement Study
P4707 I CCN1234 HNG-X CP0226 - Revised Approach to POL-FS Migration
(Proof of Concept)
P4708 I CCN1234 HNG-X CP0227 - Revised Approach to POL-FS Migration
P4734 I CCN1245 HNG- X CP0246 - Migration of Horizon APOP Service
Travel Insurance
P4736 I CCN1245, HNG-X CP0247 - Migration of Horizon APOP Service
‘Over 50 Life Assurance’
cp4791— I CCN1251 HNG-X CP0284 - Removal of Branch Services Migration
(Weekend D)
cP479s— I CCN1248, HNG-X CP0288 Migration of Kahala Manual GDD
enhancement
cP4797_— I CCN1248 HNG-X CP0289 Migration Additional Changes to Bureau
Pre Order
cp4s09 I CT717 HNG-X CP0298 - Postal Services Destination Rules
cP4s10 I CCN1246 HNG-X CP0299 - Resolution of Sizing and Performance
issues with the HNGX Branch Database
cp48i7— I CT717 HNG-X CP0303 PIP format selection
cp4825 I CT719 HNG-X CP0308 - Capacity Study to determine the impact
on HNG-X of an increase in the T&T Contractual Limits
cp4e43 I CT718 HNG-X CP0323 - NTE2000 Maintenance and New install
Process
cp4854 I CT730 HNG-X CP0325 - Post Shop Scoping Study
cp4a64 I CT733 HNG-X CP0333 - Consultancy Support to the Back Office
Efficiency Programme
cP4872__I CT746 HNG-X CP0338 - Increase Max Branches
cp4e81 I CCN1259 HNG-X CP0342: Deferral of Auto Fault Logging from HNG-
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xX
CP4888 CT745 HNG-X CP0347 - Introduction of “Queen's Head” Postage
Labels
P4903 CT765 HNG-X CP0357 - Provision of Test Resources to Fujitsu
P4925 CT767 HNG-X CP0375 - Amendment to the existing VocaLiNK
firewall rule mapping - HNG-X
P4956 CT796 HNG-X CP0403 - Branch Router Antennae for PHU
branches
CP4976 CT806 HNG-X CP0422 - Client Data Delivery
cP4978 CT803 HNG-X CP0424 —- HNG-X Receipt for Regulatory
‘Compliance Training transaction
P4990 cT792 HNG-X CP0434 - AUDDIS and DD/BACS files for PO
Essentials (Fujitsu Aspect)
P5037 CT862 HNG-X CP0480 - Changes to Recovery Receipts
Table of Open CPs / CTs in HNGx — Release 2
cP CT/CCN Description Comments
P4905 CT755 HNG-X CP0359 - Card Payment Referrals
cP4912 CT776 HNG-X CP0365 - Design of Two Factor Authentication on
Transaction Enquiry Service Query Application (TESQA)
CP4914 cCT772 HNG-X CP0367- Implementation of Transaction
Acceptances (PING)
CP4918 cT77s HNG-X CP0369 - HNG-X Release 2
P4935 CT781 HNG-X CP0385 - Streamline Observation Rectifications
cP4940 C1778 HNG-X CP0388 - Postal Services Simple Destination
Address Capture (PAF Lite) for Horizon Online
P4943 cT779 HNG-X CP0391 - Policing Methods of Payment
CP4946 CT805 HNG-X CP0394: Policing Plastic Refunds
P4947 CT798 HNG-X CP0395 - AP-ADC Changes to support Offline
Banking Improvements
CP4948 CT797 HNG-X CP0396 - Improved control of Stock Adjustment
Functionality
P4949 CT762 HNG-X CP0397 - Date Calculation Function in AP-ADC
(Version 2)
P4960 CT802 HNG-X CP0406 MoneyGram Web Service Changes for
Release 2
P4963 CT815 HNG-X CP0409 - Changes for LISS 2008
CP4964 cT772 HNG-X CP0410 - Change to handling Transaction
Acknowledgments at Log Off
CP4965 CT726 HNG-X CP0411- HNG-X Changes for AE! — Near Real
Time Interface
CP4969 CT811 HNG-X CP0415 - Retail Stock Management - Design
Phase
P4971 CT773 HNG-X CP0417 - Post Office Card Account (POca) Card
Issuing Service
P4979 CT726 HNG-X CP0425 - Add T&T Test Service to the SV&l Test
Rig
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cp49so I CT810 HNG-X CP0426 - Travel Insurance on CTO Emulator for
HNGx
cp49s8 I CT820 HNG-X CP0433 - Changes to PING AIS
cP4993 I CT800 HNG-X CP0437 - Additional APOP Host Postal Order
Reports
cp4994 I CT759 HNG-X CP0438 - HNG-X Changes to support Camelot
Chequebook Reconciliation (Amended requirement)
cPs00s I CT852 HNG-X CP0450 - Improved control of Stock Adjustment
Functionality — Revised Requirements
cPs010 I CT853 HNG-X CP0454 - Policing Plastic Refunds - Further
Changes
cPso14 I CT837 HNG-X CP0458 - End to End Testing of Streamline
Observation Rectifications
cPs01s I CT845 HNG-X CP0459 - Re-Alllocation of Spread Charges on
HNG-X Release 2
P5017 I CT815CT838_ I HNG-X CP0461 — Link PCI and Accreditation
(Amendment to CP0409/CT0815)
cpso19 I CT846 HNG-X CP0463 — MoneyGram Change to Receive Agent
Name for Directed Send Agents
P5025 I CT855 HNG-X CP0469 - Change to the MoneyGram AIS
baseline for CP0406
cPs047 I CTa64 HNG-X CP0490 - PING Changes to POL-FS and
POLSAP
cPs0ss I CT900 HNG-X CP0529 - Policing MoPs — additional validation to
Complex Basket check
Table of Open CPs / CTs in HNGx — Release 3
CP CT/CCN Description Comments
cPs038 I CT863 HNG-X CP0481 - VAT on Postal Services - Design.
Development, Testing & Implementation
cP5042 I CT868 HNG-X CP0485 - Savings Gateway Initial Design Work
cPs043_ I CT867 HNG-X CP0486 - POLVAT Initial Design Work
cpso48 I CT847 HNG-X CP0491 - Impact for the AEI Near Real-Time.
Development
cPs06s I CT876 HNG-X CP0508 - VAT on Postal Services — Requirements
Catalogue Update
cPs068 I CT884 HNG-X CP0511— R3/ R4 Wrapper
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Table of Open CPs / CTs in HNGx — Release 4
CP. CT/CCN I Description Comments
cPso49 I CTE43 HNG-X CP0492 - Impact for the POca Card Fulfilment
Service development
cPps067 I CT857 HNG-X CP0510 - Impact for TPoS Development
cPs0s1 I CT909 HNG-X CP0524 - Changes to the Requirements Baseline
for the TPoS Development
cPst10 I cT929 HNG-X CP0553 - Removal of SSL from POca Solution
P5132 I CT938 HNG-X CP0575 - TPoS Quote Options Calculation
P5135 I CT935 HNG-X CP0578 - POca Revised Healthcheck
requirements
cps146 I CT944 HNG-X CP0589 - Minor changes arising from the TPoS
development (MCR16,17,18 and 19)
Table of Open CPs / CTs in HNGx — Release 5
CP CT/CCN Description Comments
cPpso79 I CTa98 HNG-X CP0522 - HNG-X Release 5 Candidates — UI
improvements consultation
cP5107_I CT910 HNG-X CP0550 - Repositioning of the Partner Bank
Withdrawal Prompt
cPs115 I CT920 HNG-X CP0558 - PayPal - Requirements and Design
Phase
cPs120 I CT928 HNG-X CP0563 - Client File Delivery (CFD) - Design
Phase
cps125 I CT924 HNG-X CP0568 — Modified Automated Stock Ordering
P5130 I CT922 HNG-X CP0573 - Automation Test Tool for SV&l
cPs134 I CT924 HNG-X CP0577 - Modified Automated Stock Ordering -
New APOP Stock Ordering Service
P5136 I CT937 HNG-X CP0579 - IT Enhancements — Design Phase
cP5139 I CT948 HNG-X CP0582 - Implementation of Operator Self Funded
(POE) Solution
cpsise I CT951 HNG-X CP0599- PAF Replacement Design
cpsis9 I CT934 POLSAP CP0602 - Dunning Cycle
cPsi70 I CT958 HNG-XCP0613-AP-ADC scripts invoking other AP-ADC
scripts [FiTE-3]
cpsi74 I CT956 HNG-X CP0617 APOP Service enhancements design
cPsi75 I CT960 HNG-X CP IT enhancements encryption design stage
cPsi76 I CT962 HNG-X CP0619 Two factor authentication Approved
cpsi77__I cT961 HNG-X CP0620 2011 - 2012 wrapper
cpsi86 I CT979 HNGXCP0629 - APOP Host - Enhancement to APOP
Applications
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P5187 I CT975 HNGXCP0630 - Data Encryption/De-eneryption facilities
for AP-ADC [FiTE-2]
cP5i90 I CT975 HNGXCP0633 — Implementation of PAF replacement
service
cpsi97 I CT985 HNGXCP0640 — Generic Web Services Framework
[FITE-1]
P5202 I CT983 HNGXCP0645 — Security Assesment [Fite-5]
cPs206 I CT969 POLSAPCP0649- Improvement to request for payment —_I Approved (changed to Rel/ind)
and Dunning 1 letter
P5223 I CT1000 HNGXCP0666 - Inclusion of stock pouch number in CT Pending Approval
credence in rel
Table of Open CPs / CTs in HNGx — Release 5_5
cP CTICCN
Description
Comments
cps216 I CT997
HNGXCP0659 - PODG (Post Office Data Gateway
formally known as FDG Fujitsu Data Gateway)
Framework Components
Approved
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4. BFPO
Since the last SMR another two BFPO branches have opened, Nepal and Brunei. Incident calls had been
logged during the roll out of the two branches. After discussions with support in the UK both branches
successfully opened.
The following CT's have been raised to reduce problems occurring during roll out.
Approved 30/06/2011
* CT0991 Fujitsu providing engineering support in BFPO Ireland branches
Approved 15/06/2011
* CT 0657 BFPO configuration of all BFPO kit on arrival at BFPO HQ Northolt
Submitted to POL approval 30/06/2011
* CT to be generated, Fujitsu to provide 1st line support during BFPO automation rollout
BFPO project updates
e Fujitsu require more budgets from Post Office so support can continue on the project; Dave
Ireland has submitted an additional 20K budget for approval within POL.
e Dave Ireland has reiterated to BFPO counters must not be switched off, if they do this will affect
reconciliation when Operator self funding rolls out. All BFPO live branches will be part of the pilot
list.
e BFPO live branches are highlighted in green in the roll out schedule below. The only BFPO
branch scheduled to open in July is Sierra Leone the others have been cancelled. OBC await
new installation dates.
* The CCN ongoing charges have been amended and is with POL for approval.
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BFPO roll out schedule,
BFPO Locatio O onfig
O da p gd
AD
MARCH
APRIL.
MAY
No installations planned or completed
JUNE
BFPO 655 Falklands 1559524 27-Jun-11 28-Jun-11 New
JULY
BFPO 10 Nairobi (Kenya) 4909526 13-Jul-11 14-Jul-11 New
BFPO 10 Nanyuki (Kenya) Tbe 13-Jul-11 14-Jul-11 New
BFPO 57 Akrotiri (Cyprus) 443952X 19-Jul-11 20-Jul-11 New
BFPO 59 Ayios Nikolaos (Cyprus) 4419529 25-Jul-11 26-Jul-11 New
BFPO 567 UN HQ (Cyprus) 5679524 26-Jul-11 27-Jul-11 New
AUGUST
No installations planned
SEPTEMBER
BFPO 14 Suffield (Canada) 4869527 05-Sep-11 06-Sep-11 New
BFPO 2 Washington DC (USA) 498952X 13-Sep-11 14-Sep-11 New
BFPO 582 Gibraltar (DTC) 4489527 27-Sep-11 28-Sep-11 New
BFPO 52 Gibraltar (Rooke) Tbe 27-Sep-11 28-Sep-11 New
OCTOBER
SITES TBC.
NOVEMBER
SITES TBC
DECEMBER
SITES TBC
NO DATES ALLOCATED Originally Originally
BFPO 35 Elmpt (Germany) 465952X 04-May-11 05-May-11
BFPO 17 Munster (Germany) 4839528 09-May-11 10-May-11
BFPO 22 Paderborn (Germany) 4789520 16-May-11 17-May-11
BFPO 22 Paderborn mobile (Germany) Tbe 17-May-11 18-May-11
BFPO 16 Sennelager (Germany) 4849523 23-May-11 24-May-11
BFPO 16 Sennelager NAAFI (Germany) Tbe 23-May-11 24-May-11
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BFPO 31 Hamelin (Germany) 4699521 01-Jun-11 02-Jun-11
BFPO 15 Herford (Germany) 4859529 06-Jun-11 07-Jun-11
BFPO 15 Herford NAAFI (Germany) Tbe 06-Jun-11 07-Jun-11
BFPO 38 Fallingbostel (Germany) 4629523 13-Jun-11 14-Jun-11
BFPO 30 Hohne (Germany) 4709527 20-Jun-11 21-Jun-11
BFPO 30 Hohne mobile 1 (Germany) Tbe 20-Jun-11 21-Jun-11
BFPO 30 Hohne mobile 2 (Germany) Tbe 21-Jun-11 22-Jun-11
BFPO 39 Bielefeld (Germany) 4619528 27-Jun-11 28-Jun-11
BFPO 47 Gutersloh (Germany) 4539524 04-Jul-11 05-Jul-11
BFPO 47 Gutersloh mobile (Germany) Tbe 05-Jul-11 06-Jul-11
BFPO 40 JHQ (Germany) 4609522 11-Jul-11 42-Jul-11
BFPO 40 JHQ mobile 1 (Germany) Tbe 12-Jul-11 13-Jul-11
BFPO 589 Sonthofen (Germany) 5899524 12-Jul-11 13-Jul-11
BFPO 40 JHQ mobile 2 (Germany) tbc 13-Jul-11 14-Jul-11
Page 19 of 35
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5. RELEASE 5
APOP resilience and release 4.34 completed successfully, RS Knowledge transfers on track remaining
the remaining topics to cover in R5 for operations are
e Encrypt / Decrypt
Tivoli monitoring
APOP Enhancements
SSL scanning
DXI get well plan
EMDB
Provision over VSAT
PAF updates
e DC golive on Saturday 16"
* Model office Sunday 17" July
¢ Pilot Monday 18" July until 22"? July
e Followed by go live across the Post office estate
PAF service readiness review completed successfully on 12" July, There will be checkpoint conference
calls twice a day during the pilot.
e PAF related calls will be collated by HSD and reported back to Service introduction by 9:30am
during pilot.
e SSC will report daily PAF transaction volumes to Service introduction via a link
* PAF volume transactions and incident calls will be reviewed during the daily check points; if
issues occur during PAF pilot reference data can switch the branch back to QAS the following
night.
Test cycle 3 has been delivered into SV&l and testing commenced on 04" July 2011. CP0633 —
PAF Replacement Service exited SV&I at the end of cycle 2 as planned and is currently in test with
LST. Live deployment, MSC 043J0310003-01 refers, is scheduled to commence Friday 15" July
2011, with Model Office testing activities on Sunday 17" July 2011.
6. RELEASE 5.5
The Release 5.5 service introduction plan is in draft status, a financial forecast has been created by
Service introduction which will be tracked during the release.
7. OPAL TELCOMMUNICATION MIGRATION
Daily project calls have ceased the tail remains at 40 branches. These will be re submitted this week and
another internal call is scheduled for Friday 15" July. The following actions will need to be completed
before closing down the project.
OBC confirm daily reports meets OBC requirements.
OBC confirm they have access to the Telepurchase portal.
Produce a Crib sheet how to use the portal for OBC
MSC will need to be raised for the remaining tail.
NSD confirm in the next call how many branches will be re submitted.
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8. COUNTER PEAK SUMMARY
This section is a consolidated view of Peak fixes advised to Post Office Ltd via the Counter Release
Authorisation mechanism.
Counter Product Fault Peak
Summary
COUNTER_APP 63_1 PC0194525
Incorrect report event ids for recovery
PC0194989
FAD108033 error code 0998 has occurred
The cause of the problem is Textfield loses focus to
glasspane while dragging the mouse on it. This happens only
when the cash declaration screen displayed for the first time
in a day. The problem is associated with an editable table
having a custom cell editor.
PC0204878
Banking transactions requests are declined by Agent for
those branches having an ampersand in their address.
PC0206811
SV&I R4D1 - Existing Reversal original transaction date can
be greater than actual transaction date.
PC0206917
Under some circumstances RDM does not make an object
which has been created in one rule using ObjectVariation
visible to a subsequent rule. This therefore limits the way in
which rules can be used.
PC0206968
‘Tag not attribute of parent’ warnings in OSR logs
PC0207966
Branch 272611- Rem in apparently successful in failed
session
PC0208056
FAD244246 error message on screen msg90025 error0291.
Misleading error message from the counter results in
unnecessary calls through the support chain.
PC0208315
FAD209844 unable to contact data centre.
Urgent manual SSC action required to complete counter roll
out. Work around is to amend data in BRDB which delays
availability of counter for PM.
PC0208340
Slip printer handling errors. The waiting time for the response
from Slip Printer needs to be increased from presently 10
seconds to 15 seconds so that the counter application
receives a response from the printer confirming that the slip
has been printed completely.
COUNTER_APP 64_1 PC0194290
Critical read/write failures being ignored or not being handled
properly
PC0196012
We mark each Memo with details of Users who have viewed
them. However this update is not audited for visibility in the
ARQ process.
POL may want to be able to confirm whether or not a Clerk
has seen some instructions, so this should be rectified
PC0200469
A new feature has been added to CBA that will detect any
fjvm_pidNNNNN.log files which may have been created from
previous crashes and log an NT event and an entry in the
PostOfficeCounter.log indicating this. This helps support to
correctly diagnose the cause.
PC0207578
Transaction prompt with frequency 'T' associated with a
product, fails to appear while trying to add the item to the
Basket.
PC0207634
When carrying out a Parcel Force (e.g. express24)
transaction if user enters a different postcode in the middle
of the transaction than the postcode entered in the beginning
of the transaction a SYSTEM ERROR message is displayed.
PC0208952
Sales Prompts are used by Post Office to help sell additional
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products and are therefore important to the customer.
This issue prevented Post Office from releasing SalePrompt
data setup for CP0510 Travel Money Card so the customer
is aware of the issue.
Post Office plan to use prompt data of this nature more and
more with new products so this issue may impact upon that.
CP0550 Re-positioning of the Partner Bank withdrawal prompt
CT910
CP0608 VAT receipt rounding revision
CT970
CP0612 IT enhancements — Generic Web Server Design Stage
CT959
HNGX_QOS 61_2 PC0209157 Currently when QoS is activated more than once per day
event warning messages are generated highlighting missing
data files. These files are missing as they where processed
on the first QoS run so while accurate they are misleading as
to the state of the Counter. The event messages cannot be
removed as if they occur on the first daily run of QoS they
highlight potential problems with CNIM data generation.
The problem will occur every time a counter is rebooted after
the first daily run of QoS has been performed and is likely to
affect all branches in the estate.
At present too many misleading messages are being
produced which may be masking genuine problems.
The proposed fix is to only generate event warning
messages for the first run of QoS on any given day. This
would then enable counters with a potential problem to be
identified.
The benefit of making the fix would be to allow support to
detect any outlets that are not producing QoS data.
CP0612 IT enhancements — Generic Web Server Design Stage
CT959
COUNTER_APP 64_2 PC0209789 I As a result of a request from POL and subsequent
investigations by Development, it has been determined that
a Business Event that was expected to be generated
whenever Help is invoked from the HNG-X Counter is
missing.
Discussions with POL during the Help Design phase
identified the expectation that POL would be able to make ad-
hoc requests to FS Operations for a report on the usage of
Help. These requests will be via the standard BAU
chargeable route to SSC.
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9. DATA CENTRE PEAK SUMMARY FOR RELEASES TO BE
APPLIED TO LIVE IN JULY & AUGUST 2011
The following table lists the data centre fault peaks that have been registered in ‘Live’ and therefore have
a corresponding TFS reference. Releases may also include peaks that have been raised internally e.g.
Integration and Test however these are not listed in this report.
Call
OL Reference
Prty TFS Summary
July 2014
A number of ITM Monitors on HNG Unix Platforms
need to be removed as they are no longer required.
Leaving these in place will utilise system resources and
may create false events for these platforms.
The smb.conf on:
PC0202407 I B I 2667790 I allow Samba access to POLTI$ share
This corrects a ulimit error on:
PC0203294 I B_ I 2754028 I followed application of CRS_PSU¢ patch’
This reallocates memory to address an issue with the
PC0203526 I B I 2775966 swappiness value on live NPS servers
The NI OPS DBA team is spending significant effort in
clearing out auditing logs which will ordinarily be
PC0205827 I B_ I 2987680 I cleared out by the software. This patch fixes that
problem, hence freeing up support teams from
performing this cleanup activity.
This corrects an issue with the installation of
PC0206359 I B I 3168898 I og CLUSTER_0210_D026-D024.log
This addresses a Phantom Stock Declaration -
PC0208335 I B I 3627663 I Billesdon SPSO, FAD 169217 - H1706871
This corrects the build to prevent further timeouts on
Pc0208363 I B I 3633941 I connections to all Oracle databases
BDB/BDS/NPS/BRS
This corrects the issue with BRDBC004 which
PC0208496 B 3668513 I appeared to be running slower than expected and
affecting streams
This resolves an issue with files not being found that
resulted in a large number of branches being unable to
balance correctly (though once the data is processed
the discrepancies should disappear).
This resolves an exception which occurred whilst
executing statement insert
This fixes the failover of DAT (STANDBY/ACTIVE)
Pco209004 I B_ I 3776167 I which had issues with certain Oracle files not being
available.
Rel 04.39 - Database I PC0198257 B 2705488
Pc0208571 I B_ I 3687029
PC0208783 I B_ I 3739596
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This corrects BRDB table housekeeping so that it will
Pco209417 I B_ I 3887072 I purge old cutoff detail records for a particular Branch.
Call Prt
Release Reference I_y TFS _ Summary
This corrects an error when processing a file that has
R04.64 - FTMS Poote282 B 1882536 I hitherto prevented POL from receiving a weekly APOP.
report...
This is an MSC catch up to address an issue with the
Pc020727 B 3073185 I VPX/VDX NCO probes - mhntlog.hosts are updated to use
4 IP address
MSC catch-up to formally deliver files to VPX/VDX servers
poo20728 B 3199497 I for Service Monitoring etc.
MSC catch up to implement the same type of monitoring
Pc020728 B 3201607 I as implemented on counters, this will send a period
2 "heartbeat" event which can then be tracked by the SMC.
This fix corrects an issue so that the Rec and LRec
Poor0E96 B 3778837 I programs do not fail after failover of central database.
PC019757 This resolves an issue where the screen saver and Safenet
Rel 04.30 - Keys 5 B 222217 I iKey token timeout.
This installs EMC Powerpath on BSL servers.
Rel 04.36 - Backup I PC198°4 Ig I s9e2407
This change restores the usability of the file system
Pco20592 B 3011854 I structure on the disk by running the chkdsk utility on the
4 volume \Device\HarddiskVolume10.
The fix will ensure unique events for each UNIX_BACKUP.
Poo207es a I 3491164 I event.
pco20es This change upgrades DMX microcode to 5773
20854 I I 1054235
This peak corresponds to the rebuild of the NRS platform
Rel 04.54 —Estate I PC019605 I & I 51434309 I with reworked versions of the RAD_AUTH_CODE &
Management 7 NRS_TACACS_AP products.
This resolves EST_SCRATCH.EST001_TIDY (#107654)
Pco20745 I 8 I 3275087 I which has ABENDED
This is an MSC catch up to repair a base unit that kept
Pc020762 I © I 3430534 I freezing but is now resolved.
1
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This sets up the samba share(/autora/audit) on the Con
PC020802 I & I 3548008 I Server build
6
This corrects an issue that arose when installing
R04.51 - EBS PC017235
ROUTINES_UPDATE_INT14_D00
Update 6 D I 769192 I __INT14_I
Call
pRelnase “Reference Pot SiGe ea Dole ae Oe Summary,
August 2011
This enables install of
RO04.26 - Networks PC0188769 B 1603326 I SYSLOG_NG_SOLARIS_INT14_D001A on NMN and
NCW
This makes the NMN Platforms run syslog daemon
PC0191319 I B 1759541
This upgrades the HP OpenView NNM software
PC0191788 B 1795698
in LST — this repairs the existing install of
in Solaris
PC0203571 B I 2781276
Pc0203572 I B I 2781311
This corrects the Radiator service which was not
PC0204346 B 2862045 I running on;
This resolves the networks having lost TACACS
PC0204559 B 2851284 I access to all devices
This enables Networks to access various network
PC0204770 B 2918750 I devices
This stops logrotate dumping core on; IRRELEVANT:
PC0204885 I C I 2940697
The corrects the Server Status which was showing as
PC0205600 B 3051912 I purple in RAD
This now prevents getinterfaceXML returning an
PC0206134 B 2367888 I empty transformed result without throwing an
exception
This addresses an issue where IRRELEVANT had been
Pco207771 I B I 3489007 I writing lots of messages to /var/spooi/cliéntmqueue
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This correct an issue with a cold build of NMN and
PC0207900 3517910 I NCW potentially failing due to inconsistency in the
Disk Initialisation script
This addresses an issue with the Con Server build
PC0208026 3548008 I where the samba share had not been setup
(/aurora/audit)
With regard to the CON server build, this fix allows
PC0208027 3547976 I the meta device D90 to be created
This enables the
RHL_ITM_PRSRADIUS_AGENT_0214_/003 to
PC0208476 3661875 install on PRS platforms when it had been failing
previously
This corrects a live issue installing
PC0208748 3730213 3_NG_SOLARIS_INT14_D001A on
The build of the LST - NMN - platform is failing due to
incorrect disk initialisation configuration contained in
Pcozosees 3757377 I soL_NW_DISK_INIT_V003, which was based on the
LIVE. This fix resolves the issue
This corrects an LST issue installing
PC0209035 3790348 I OPENVIEW_NNI_INT10_D001E on;
This corrects an issue installing _
PC0209036 3790398 I FJS_MIBS_INT14_D002o1
This corrects an issue in LST installing
PC0209072 3799282 SCRIPTSV2_INT14_D002 on
PC0209106 3807314
This addresses an issue with:
PC0209823 3489007 I been writing lots of message:
/var/spool/clientmqueue
R04.53 - SYSMAN3 I PC0191041 1739452 Weston will enable SMC not view filesystem alerts on
Oracle OEM agents which runs on all HNG Oracle
PC0193179 1707785 I systems will be updated to address known bugs with
the current version.
This fixes an issue following an OEM check that
PC0199178 2352275
This addresses an Exporter error reported by
0206378 3169627 khdxsql.cpp at 1276 in insertDatabaseDatatype
ECC Online events send "Critcal" events when they
P0207516 3424060 should be "Harmless" Info events. This fix corrects
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This fix ensures the following SNMP Trap event is
captured and displayed correctly - EVENT
Pc0207719 3477006 I Noss _FeedFileFail .1.3.6.1.4.1.11.2.17.1.1.9 "Error
Alarms" Critical
This is a permission change that allows ITM Tripwire
Pc0207730 2581681 to be be brought into full operation on SVIC9
This corrects the issue where the C&W CE Router is
PC0208060 3558373 I still green on RAD despite disconnecting Fujitsu
facing LAN cables
PIA‘ and PIB1 status - good events needed to clear
PC0208152 3579620 bad events
Failure of LINK_A service on IRRELEVANT causes
Pc0206212 3593952 I I INK_B to show as RED in TBSM
Add in the ?Tablespace Space Used (dictionary
Pco20e312 3610447 managed)? metric into Grid Control
Events are not getting cleared From RAD/webtop.
PC0208314 3619546 I NX_LINK_A_W.PIB1/NX_LINK_B_W.PIB2 and
NX_LINK_A_W.PI
CheckForExceptions. Database APS_HYDRA will
Pc0206492 3595875 now be able to connect to database
PC0208583 3688514 I SYSMGT_BMX_DiffStats_ISDN_CRITI
PC0208626 3698321 [IRRELEVANT I This fix addresses the failure
PC0208663 3703021 I Database APS_HYDRA, will now connect to database
ITM situation/Trigger is created to deal with counter
PC0208864 3749883 event storms
PC0208887 3694248 An engineer was due to replace PIM 4 but instead
started unscrewing PIM 2
This now allows a Tivoli task to execute and search
Pco209090 3668106 for web services
PC0209231 3834516 I This corrects trap changes in NNM
This corrects the M ‘ing Agent for Microsoft SQL
PC0209560 3891540 I Server - Collector, ‘service which had
previously terminated unexpectedly
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PC0209712 3850948 fieeroe made available and triggered on RAD and
PC0209816 3978901 I Purple state in RAD for OLCT
PC0209899 4010884 I TRIPWIRE events will now be removed from TBSM
PC0210034 4042359 I BRDB_CONTROL_INDEX
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Rel 04.37 - Audit PC0193569
1948871
This change updates the text of a particular event to
make it less confusing for support.
Rel 04.39 - Database I PC0198257
2705488
A number of ITM Monitors on HNG Unix Platforms
need to be removed as they are no longer required.
Leaving these in place will utilise system resources and
may create false events for these platforms.
PC0202407
2667790
The smb.conf on} IRRELEVANTjs changed by this peak to
allow Samba access to POLTI$ share
PC0203294
2754028
This corrects a ulimit error onIR IT nodes that
followed application of CRS_PSU4 patch.
PC0203526
2775966
This reallocates memory to address an issue with the
swappiness value on live NPS servers
PC0205827
2987680
The NI OPS DBA team is spending significant effort in
clearing out auditing logs which will ordinarily be
cleared out by the software. This patch fixes that
problem, hence freeing up support teams from
performing this cleanup activity.
PC0206359
3168898
This corrects an issue with the installation of
OS_CLUSTER_0210_D026-D024.log
PC0208335
3627663
This addresses a Phantom Stock Declaration -
Billesdon SPSO, FAD 169217 - H1706871
PC0208363
3633941
This corrects the build to prevent further timeouts on
connections to all Oracle databases
BDB/BDS/NPS/BRS
PC0208496
3668513
This corrects the issue with BRDBC004 which
appeared to be running slower than expected and
affecting streams
PC0208571
3687029
This resolves an issue with files not being found that
resulted in a large number of branches being unable to
balance correctly (though once the data is processed
the discrepancies should disappear).
PC0208783
3739596
This resolves an exception which occured while
executing statement insert
PC0209004
3776167
This fixes the failover of DAT (STANDBY/ACTIVE)
which had issues with certain Oracle files not being
available.
PC0209417
3887072
This corrects BRDB table housekeeping so that it will
purge old cutoff detail records for a particular Branch.
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This change provides IPS access for user Simon
Rel 04.31 - Security I PC0197420I B I 2211398 I Doyle.
This corrects an error when processing a file that has
R04.64 - FTMS PC0192821 B 1882536 I hitherto prevented POL from receiving a weekly APOP
report...
This is an MSC catch up to address an issue with the
Pc0207274 I B_ I 3073185 I VPX/VDX NCO probes - mhntlog.hosts are updated to
use IP address
MSC catch-up to formally deliver files to VPX/VDX
PC0207281 B_ I 3199497 I servers for Service Monitoring etc.
MSC catch up to implement the same type of
monitoring as implemented on counters, this will send a
PC0207282 8 3201607 period "heartbeat" event which can then be tracked by
the SMC.
This fix corrects an issue so that the Rec and LRec
Pco208968 I B_ I 3778837 I programs do not fail after failover of central database.
Call
Release Reference I Prty TFS Summary
July 2011
This resolves an issue where the screen saver and
Rel 04.30 - Keys PC0197575I B 222217 I Safenet iKey token timeout.
This installs EMC Powerpath on BSL servers.
Rel 04.36 - Backup I PC0198344/ B 2292407
This change restores the usability of the file system
Pco205924I B 3011854 I Structure on the disk by running the chkdsk utility on
the volume \Device\HarddiskVolume10.
The fix will ensure unique events for each
Pc0207933 I B I 3491164 I UNIX_BACKUP event.
This change upgrades DMX microcode to 5773
Pc0208545 I B 1054235
This enables install of
R04.26 - Networks Pco18s769 I B 1603326 I SYSLOG_NG_SOLARIS_INT14_D001A on NMN and
NCW
This makes the NMN Platforms run syslog daemon
Pco191319 I B 1759541
This upgrades the HP OpenView NNM software
PC0191788 B 1795698
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ANT jin LST — this repairs the existing install of
PC0203571 2781276 I syslog-ng on Solaris
‘in LST — this corrects the old Solaris
PC0203572 2781311 I syslogd Totations in logadm.conf
ir service which was not
PC0204346 2862045
This resolves the networks having lost TACACS
PC0204559 2851284 I access to all devices
This enables Networks to access various network
PC0204770 2918750 I devices
This stops logrotate dumping core on,
PC0204885 2940697
The corrects the Server Status which was showing as
PC0205600 3051912 I purple in RAD
This now prevents getInterfaceXML returning an
PC0206134 2367888 I empty transformed result without throwing an
exception . a
This addresses an issue where IRRELEVANT had been
PC0207771 3489007 I writing lots of messages to /vari imqueue
This addresses an issue with the Con Server build
PC0208026 3548008 I where the samba share had not been setup
(/aurora/audit)
This enables the
RHL_ITM_PRSRADIUS_AGENT_0214_V/003 to
Pco208476 9661875 install on PRS platforms when it had been failing
previously
This corrects a live issue installing
PC0208748 3730213 I, SYSLOG NG_SOLARIS_INT14_D001A on
This corrects an LST issue installing
PC0209035 3790348 I OPENVIEW_NNM_INT10_D001E on,
This corrects an issue installing.
PC0209036 3790398 I FJS_MIBS_INT14_D002on IRR!
This corrects an issue in LST installing
PC0209072 3799282 I OPENVIEW_SCRIPTSV2_INT14_D002 on
This corrects an issue in LST installing
PC0209106 3807314 _JAVA_SOL_INT14_D003-D002 on
Page 31 of 35
July 11
Royal Mail Group Account
& Change Update
Horizon SMR Service Transition
FUJ00232639
FUJ00232639
Re)
FUJITSU
PC0209823
3489007
This addresses an issue with;
been writing lots of messages to
/var/spool/clientmqueue
Rel 04.54 — Estate
Management PC0196057
2131309
This peak corresponds to the rebuild of the NRS
platform with reworked versions of the
RAD_AUTH_CODE & NRS_TACACS_AP products.
PC0207458
3275087
This resolves EST_SCRATCH.EST001_TIDY
(#3107654) which has ABENDED
PC0207621
3430534
This is an MSC catch up to repair a base unit that
kept freezing but is now resolved.
PC0208026
3548008
This sets up the samba share(/autora/audit) on the
Con Server build
Page 32 of 35
July 11
Royal Mail Group Account
Horizon SMR Service Transition
& Change Update
FUJ00232639
FUJ00232639
2.
FUJITSU
Status Of SMC - Software Distributions Against Release Note
MANAGED HNGxX ESTATE 07th July 2011
Unsuspended Counters 30061
Suspended Counters
46 Total 30107
Unsuspended Branches 11365
Suspended Branches
11 Total 11376
Total Unsuspended HNGxX Satellite Branches (vSat's)
Total Unsuspended HNGxX Geller Sites
Total HNGX box swaps
59 [
400
4033 ]
Page 33 of 34
June 11
FUJ00232639
FUJ00232639
Re)
Royal Mail Group Account
Horizon SMR Service Transition FUJ ITSU
& Change Update
Distribute to
Slaves,
Gateways, All I Exclud Percent
Percent ; Total
boa A Suntetss ae Hang Targets I age of Targets ial Total age of Outstan
aie ot Product Neral I Vest Galt I Satellit I eleas I. 8 Commit I target I Outstan - Commit pe ding in
Distribut on or 'HNGX ctrs e eNote I Cou ted coninlet din Comm ted Estate Live
ion that require Branc nt a ‘9 its complet Estate
HORIZON_RE I hes (Y) e
MOVE’
(S,G,C,V,e,H)
11/04/20 RNT964
11 COUNTER_APP. 62_1 c 8 4 i¢) 0.00% 1 30060 I 30060 I 99.997%
10/05/20 RNT965
11 COUNTER_APP 63_1 c 3 ie) i¢) 0.00% 0 30058 I 30058 99.99%
06/06/20 RNT965
11 COUNTER_APP 64.1 c 5 8 i¢) 0.00% 8 30048 30048 99.96%
15/06/20 RNT965
11 HNGX_QOS 612 c 8 13 1 7.69% 12 30043 30044 99.94%
18/04/20 RNT964
11 HNGX_QOS 611 c 9 4 ie) 0.00% 1 30060 30060 I 99.997%
25/04/20 I MANWIN_NCO_PROBE RNT965
11 WIN_CFG 614 c OA 4 i¢) 0.00% 1 30059 30059 99.99%
23/06/20 RNT965
11 COUNTER_APP 64.2 c 9 8172 8012 98.04% 160 21876 29888 99.42% 173
Page 34 of 35,
July 14