FUJ00232672
FUJ00232672
Message
From:
Sent:
To:
cc: PostOfficeAccountCommercialMailbo)
Subject: RE: Reconciliation Service obligation
Ok np — thanks for the update Carol.
Regards,
Dionne.
\ Dionne Harvey LLB (Hons)
IT Contracts Manager
Finsbury Dials
n 20 Finsbury Street
2017 Winner of the Global Postal Award London ‘ECaY 5A0
for Customer Experience
Advanced Leave notice —
From: Carol.Dunford(”
Sent: Wednesday, Nove
: PostOfficeAccountCommercialMailbo:
Subject: FW: Reconciliation Service obligation
Dionne, this was the obligation we discussed this morning.
Krishna has checked and it wasn’t picked up in the Minor Updates CCN. So, we will remove from our own internal
obligations tracker and make a note for the next Minor Updates CCN that this needs correcting.
Jason, fyi.
Thanks
Carol
Senior Commercial Manager - Commercial Lead on the Post Office Account
Advance Notice of Leave — 23
From: Muir, Jason
Sent: 14 November 2017 12:02
To: Dunford, Carol GRO. }; Godfrey, Stephen (Security)¢
Cc: Topan, Krishna ¢_
Subject: RE: Reconciliation Service obligation
Hi Carol,
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FUJ00232672
No we are no longer completing this.
I understand that this obligation became obsolete when the responsibility for the Counters moved
to cc.
Regards,
Jason Muir
Operational Security Manager
Post Office Account
Fujit
Mob: {~
Phone!
From: Dunford, Carol
Sent: 14 November 2017 09:47
To: Godfrey, Stephen ity) §
Cc: Topan, Krishna GRO >
Subject: Reconciliation Service obligation
j Muir, Jason
Steve, Jason
This obligation is currently showing as RED in the ACM and we have our next obligations review with POL tomorrow. Can
you confirm if we are meeting this obligation?
23 Ona monthly
4 basis, the
10 a chargeable MER
spreadsheet
shall be
populated by
the
Reconciliation
Service with
details of
Exceptions or
Errors, any
applicable
liquidated
damages and
appropriate
supporting
information The
Reconciliation
Service's
liquidated
damages
calculation shall
be forwarded to
Post Office for 6 Reconciliation Thompson, Thompson,
Service agreement Monthly Service 25/04/2016 26/10/2017 20/03/2023 Peter(P.J) Peter(P.J) Red
Thanks
Carol
Senior Commercial Manager - Commercial Lead on the Post Office Account
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FUJ00232672
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