FUJ00232672 - Email from Dionne Harvey to Carol Dunford cc’ing Post Office Account Commercial Mailbox Dept and Jason Muir Re: Reconciliation Service Obligation

Evidence on official site

FUJ00232672
FUJ00232672

Message

From:
Sent:
To:
cc: PostOfficeAccountCommercialMailbo)
Subject: RE: Reconciliation Service obligation

Ok np — thanks for the update Carol.
Regards,

Dionne.

\ Dionne Harvey LLB (Hons)
IT Contracts Manager

Finsbury Dials

n 20 Finsbury Street
2017 Winner of the Global Postal Award London ‘ECaY 5A0

for Customer Experience

Advanced Leave notice —

From: Carol.Dunford(”
Sent: Wednesday, Nove

: PostOfficeAccountCommercialMailbo:
Subject: FW: Reconciliation Service obligation

Dionne, this was the obligation we discussed this morning.

Krishna has checked and it wasn’t picked up in the Minor Updates CCN. So, we will remove from our own internal
obligations tracker and make a note for the next Minor Updates CCN that this needs correcting.

Jason, fyi.

Thanks

Carol
Senior Commercial Manager - Commercial Lead on the Post Office Account

Advance Notice of Leave — 23

From: Muir, Jason

Sent: 14 November 2017 12:02
To: Dunford, Carol GRO. }; Godfrey, Stephen (Security)¢
Cc: Topan, Krishna ¢_

Subject: RE: Reconciliation Service obligation

Hi Carol,
FUJ00232672
FUJ00232672

No we are no longer completing this.

I understand that this obligation became obsolete when the responsibility for the Counters moved
to cc.

Regards,

Jason Muir

Operational Security Manager
Post Office Account

Fujit
Mob: {~
Phone!

From: Dunford, Carol

Sent: 14 November 2017 09:47
To: Godfrey, Stephen ity) §
Cc: Topan, Krishna GRO >
Subject: Reconciliation Service obligation

j Muir, Jason

Steve, Jason
This obligation is currently showing as RED in the ACM and we have our next obligations review with POL tomorrow. Can
you confirm if we are meeting this obligation?

23 Ona monthly

4 basis, the

10 a chargeable MER
spreadsheet
shall be
populated by
the
Reconciliation
Service with
details of
Exceptions or
Errors, any
applicable
liquidated
damages and
appropriate
supporting
information The
Reconciliation
Service's
liquidated
damages
calculation shall
be forwarded to
Post Office for 6 Reconciliation Thompson, Thompson,

Service agreement Monthly Service 25/04/2016 26/10/2017 20/03/2023 Peter(P.J) Peter(P.J) Red

Thanks

Carol
Senior Commercial Manager - Commercial Lead on the Post Office Account

FUJ00232672
FUJ00232672

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